Sat.Nov 11, 2023 - Fri.Nov 17, 2023

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The Ultimate Guide to POS Displays: Designing for Success

Tokinomo

Ready to deep dive into the world of POS (point-of-sale) displays? In our comprehensive article, we’ll share everything you need to know about POS displays. From the basics to real-life examples of POS campaigns, you will find out more about these displays.

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Digital Shelf Analytics: 9 Real-World Use Cases for Pricing Data

Wiser

Wiser Solutions’ Digital Shelf Intelligence (DSI) serves as a powerful tool for brand manufacturers navigating the dynamic landscape of eCommerce. This product offers a wealth of actionable insights, arming businesses with the necessary data to make informed decisions and stay competitive. One of its standout features is its capacity to provide competitive pricing and promotions intelligence.

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Physical Retail Environments will be Transformed by the Widespread Adoption of AR Glasses

Retail TouchPoints

The incoming adoption of augmented reality (AR) glasses has the potential to transform life as we know it — and that includes physical retail. Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers and shoppers alike — transforming how we buy, pay and shop. It’s no secret that innovations in technology have largely been reserved for online shopping and ecommerce.

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The Employee Hierarchy of Needs

Hyken

Last week, I introduced you to The Customer Hierarchy of Needs based on Maslow’s Hierarchy of Needs. This week, we focus on our employees. Before you can have a strong customer experience, you must have a good employee experience. So, here are the five levels of the pyramid that make up The Employee Hierarchy of Needs. The Paycheck: At the base of the pyramid is an employee’s primary need: money.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Nearly three-quarters of holiday shoppers plan to buy from small businesses: survey

Retail Dive

Independent businesses offer a better customer experience and more unique merchandise than their larger counterparts, a new survey found.

Planning 133
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How AI is set to transform the retail industry

365 Retail

How AI is redefining the retail experience Artificial intelligence (AI) has the potential to change the day-to-day work of retail professionals in a range of roles. While the potential behind the technology is significant, AI is a polarising subject. Some believe it will transform our lives and be the key to the future of retail. The extreme counterpoint is that AI could take over the world in a matrix-style machine coup.

Shopping 111

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Extent of farm to supermarket food waste revealed in new report

Inside Retail

Sydney-based social enterprise Good & Fugly has released its inaugural The Farm To Supermarket Food Waste Report 2023 , which explores farmer and supermarket relationships. The report highlights the range of concerns worrying farmers such as rising production costs, labour issues, and weather conditions. Of particular concern though is produce rejection by supermarkets, with 25 per cent of small farmers and 32 per cent of larger farmers citing it as a concern, with some larger farmers rankin

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Co-op: Actions must speak louder than words to tackle retail crime

Retail Gazette

Co-op has warned there is a long way to go to tackle retail crime after the supermarket reported more than 300,000 incidents so far this year. Although it welcomed the ambition of the government’s new Retail Crime Action Plan, Co-op Food managing director Matt Hood insisted it needed to “see it in action” across its stores. The news comes as retail crime has reached record levels, with the supermarket’s latest data showing of the almost 3,000 occasions this year where spe

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The rise of the Stanley tumbler: How a 110-year-old brand achieved viral success

Retail Dive

The brand had long been marketed to workmen and outdoorsmen. But with the help of a group of influencers, the company unlocked the power of women selling to women.

Marketing 130
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For the Holidays, a Reliable and Seamless Shopping Experience is Supported by Observability

Retail TouchPoints

For many ecommerce brands, stress-testing their digital systems in preparation for the holidays is an essential ritual. Retailers need to ensure their systems can scale to upcoming seasonal traffic spikes like Cyber Week so they can capture the attention and wallet share of the numerous consumers hunting online for deals. However, while the holiday shopping rush comes with significant opportunity — Cyber Monday 2023 alone is estimated to generate $13.7 billion in sales revenue — it also comes wi

Shopping 326
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Chipotle Founder Is Opening Robot Restaurants With Meat-Free Food

Retail Wire

Ready to eat at a robot restaurant with no meat?

ATS 298
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Why Oroton is bringing AR mirrors to Australian fashion

Inside Retail

Window shopping is about to get a whole lot more exciting, with Australian designer fashion brand Oroton launching augmented reality try-on mirrors across the window displays of its stores in Sydney’s Queen Victoria Building and Brisbane’s Queen Street Mall. The AR displays, which come from fashion tech company Zero10, give customers the opportunity to virtually try on items from Oroton’s new collection.

Fashion 290
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Christmas commercials, In-store returns, and Consumer trends - Weekly Snacks #80

Tokinomo

Campaign corner Must be. Jameson Irish Whiskey, renowned for its exceptionally smooth taste and belonging to a widely recognized family, introduces its latest worldwide campaign titled " Must be a Jameson." Narrated by Irish actor Cillian Murphy and directed by the two-time Oscar-nominated writer-director Bryan Buckley, the campaign celebrates the enduring qualities that have distinguished the brand since its establishment in 1780—perpetually welcoming and unfailingly smooth.

Returns 264
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Consumers Just Keep Spending Online: Here’s How to Keep it Going this Holiday Season and into 2024

Retail TouchPoints

August’s overall retail sales in the U.S. showed continuing resilience, with actual growth of 0.6% after economists polled by Reuters had predicted just 0.2% growth. However, the overall data masks some key data points that may be of concern to retailers, including data showing declines in discretionary categories such as furniture (-1.0%) and sporting goods (-1.6%).

Consumer 321
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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America’s Favorite Fast-Food Chains Ranked From Best to Worst

Retail Wire

These are the best and worst fast-food chains ranked by consumers.

Consumer 288
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Accent Group’s sales remain weak in first 19 weeks of FY24

Inside Retail

Accent Group’s sales in the first 19 weeks of FY24 remained flat but the fashion and footwear company is still on track to open 70 new stores in the first half of the fiscal year. The company said that its owned retail sales went up 2.1 per cent while like-for-like sales declined 2 per cent. “Retail sales for the first 19 weeks have continued to be broadly in line with the -1.8 per cent like-for-like experienced in the first seven weeks.

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M&S opens new 97,000 sq ft store at Lakeside

Retail Focus

Marks & Spencer has today (Wednesday 15th November) officially opened its new store in Lakeside – one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual. The new 97,000 sq ft store offers local shoppers a fresh market-style Foodhall, as well as spacious new Clothing, Home & Beauty departments, alongside a 140-seat M&S Café.

ATS 163
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Rebag, ThredUp Join Forces to ‘Push the Boundaries of the Secondhand Market’

Retail TouchPoints

Luxury accessory resale site Rebag and online resale platform ThredUp have announced a multi-faceted partnership to bring their clienteles closer together and enhance both companies’ circularity efforts. Rebag customers can now resell gently worn items on ThredUp to earn Rebag shopping credit, and ThredUp customers can now shop select Rebag inventory directly on Thredup.com. “Industry collaboration is key to building a more sustainable future for fashion, and Rebag and ThredUp have a share

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Zelle To Rectify Fraud by Reimbursing Users

Retail Wire

Zelle is now prioritizing robust protection measures for its users against imposter scams.

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Do consumers really shop their values? Here’s what the data says, and why

Inside Retail

Australian consumers are becoming more conscious of the social, environmental, and economic implications of their purchasing choices. However, ongoing cost-of-living pressures remain a significant barrier to translating these values into action. A recent report by Baptist World Aid, based on responses from over 2000 Australians surveyed by research firm McCrindle in September, revealed an increased awareness of the impact of consumer choices.

Consumer 264
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Kocktail partners with John Lewis to open first instore concessions

Retail Focus

Award-winning independent ready-to-drink cocktail brand, Kocktail , has opened its first concessions in three John Lewis stores. The openings mark the brands first-ever physical presence in a department store and the first activation of its kind for Kocktail. Customers at John Lewis Cheadle , Cribbs Causeway and Kocktail’s hometown store of Newcastle will all be able to experience the sleek and sophisticated shopping experience.

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Starbucks Union Plans ‘Red Cup Rebellion’ Walkout; REI Accused of Unfair Labor Practices

Retail TouchPoints

Starbucks Workers United , the union trying to organize Starbucks workers across the country, is planning a “Red Cup Rebellion” on Nov. 16, the retailer’s “Red Cup Day” — traditionally one of Starbucks’ busiest days of the season. In addition to calling for its members to strike tomorrow, the union is asking “customers and allies to lead actions at Starbucks stores in their communities in solidarity with workers rising up for a fairer workplace.

Planning 289
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Alphabet CEO Admits That Google Pays Apple 36% of Safari Search Revenue

Retail Wire

Alphabet CEO Sundar Pichai has acknowledged that Google pays Apple a substantial fee of 36% of its Safari search revenue.

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How RecycleSmart aims to simplify recycling for consumers and businesses

Inside Retail

Recycling has had a rough few years in Australia. While many businesses are doing their part to move away from plastic and use more sustainable and recyclable materials , it’s still proving difficult to keep non-biodegradable materials out of landfill. And, with the collapse of soft-plastic recycling provider RedCycle in 2022 , many brands have been left with few places to turn.

Consumer 264
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The webinar tackling sustainability in retail and why it matters

Retail Focus

In an era when climate change, industrial waste, energy consumption, and sustainability are at the forefront of our concerns, Shoplight, a Certified B Corp, has announced a webinar that delves into the innovative world of bioplastics and their potential to revolutionise the retail lighting industry. Being established members of the retail lighting industry, Shoplight understands the environmental impact of using aluminium in lighting products and the carbon miles generated from transporting t

Consumer 148
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AmEx Launches ‘Door to Shop Small’ Campaign for 2023 Holiday Season

Retail TouchPoints

The 2023 American Express Shop Small Impact Study reveals that most consumers (78%) believe that small businesses are “essential to their community.” However, given the current economic environment, 88% of small businesses indicate that they need support from customers in their communities. After all, 55% anticipate that Small Business Saturday will contribute significantly to their overall holiday sales this year.

Shopping 288
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Tyson Foods Projects Lower Sales Amidst Falling Meat Prices and Demand

Retail Wire

Tyson Foods presented a slightly gloomy forecast for the next fiscal year, predicting revenue below Wall Street's projections.

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Burberry expects to miss FY24’s revenue target due to weak demand

Inside Retail

British fashion house Burberry is likely to miss its annual revenue forecast for FY24 as global luxury demand weakens, the company said in its latest report. Comparable store sales for the second quarter were up 1 per cent, a sharp drop compared to the 18 per cent increase in the first quarter. The modest growth was influenced by the 10 per cent drop in sales in the Americas.

Fashion 262
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Phase Eight & Hobbs open upsized store at Merry Hill

Retail Focus

Sovereign Centros has announced that premium womenswear brands, Phase Eight and Hobbs, have opened at Merry Hill, one of the UK’s top ten retail and leisure destinations. Having relocated from separate units, the sister brands have been brought together into an upsized 6,000 sq ft space on the Upper Mall, reaffirming their commitment to the destination.

ATS 148
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Lego Group Holiday Windows Inspire Transatlantic Digital Snowball Fight

Retail TouchPoints

For its holiday windows in New York and London, the Lego Group has deployed interactive technology that allows visitors to have a digital snowball fight with their peers across the pond. Families visiting the Lego store on New York City’s 5th Avenue and the store in London’s Leicester Square can participate in the big Lego Snow Throw, which will be live throughout the holiday season.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.