Retail TouchPoints

DECEMBER 21, 2023

The holiday season brings joy, magic, beautiful decorations and a soundtrack of carols and standards that we revisit year after year. Sure, these tracks may get us in a festive mood, but for retail workers listening to them on what can feel like a truly endless loop they could also lead to madness. New research from customer feedback company HappyOrNot reveals that not all holiday hits are created equal for store associates.

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Retail Gazette

DECEMBER 20, 2023

2023 saw a resurgence in the high street, with a raft of high-profile store openings. Retail Gazette rounds up the best new stores of the year that have created a real buzz on the high street. HMV, Oxford Street To the delight of music – and er, pop culture fans – last month HMV reopened the doors to its Oxford Street flagship after a four-year absence.

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Retail Focus

DECEMBER 21, 2023

Laminate is becoming increasingly realistic and it has a huge number of benefits. If you have a busy household then laminate is a fantastic choice too. If you want to find out more about laminate or what benefits it has to offer then the only thing you have to do is take a look below. Easy Manufacturing Process One thing to know about oak laminate flooring is that it has a photo image that has several high-density and protective layers.

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ATS 130

Wiser

DECEMBER 20, 2023

Analyzing the holiday retail trends of 2023 can illuminate the path forward for brands and retailers and clarify the steps they need to take to stay competitive. Data can help identify the promotional strategies that resonated with consumers, the products that flew off the virtual shelves, and the ones that didn’t. With this knowledge, brands and retailers can tailor their future strategies to align with consumer behavior and preferences.

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Customer Experience

Retail Gazette

DECEMBER 19, 2023

The tale of Britain’s two private equity-owned supermarket buyouts took a new turn when Asda owners the Issa brothers unveiled a £2.3bn merger between the supermarket chain and the UK and Ireland operations of their other business, petrol station giant EG Group earlier this year. The proceeds from the tie-up will be used to pay down EG Group’s climbing debt pile.

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Retail TouchPoints

DECEMBER 20, 2023

The Retail Remix podcast was developed to feature the founders, executives and practitioners shaping retail’s future. Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. With every conversation, my goal is simple: to have candid and at times challenging conversations around some of the industry’s hottest topics and trends.

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Retail Dive

DECEMBER 18, 2023

Findings from Stitch Fix’s 2024 Style Forecast report illuminate how cultural phenomena are influencing our decisions when getting dressed.

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Tokinomo

DECEMBER 20, 2023

2023 marked a year of unparalleled achievement for Tokinomo, characterized by groundbreaking innovations, influential participation in key events, and notable recognition in the retail marketing sphere.

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Retail Marketing Marketing 264

Wiser

DECEMBER 18, 2023

Prioritizing your digital share of shelf is paramount if you want to get ahead in the eCommerce space. This critical metric, reliant on online product visibility and positioning, holds significant sway over brand awareness, customer preference, and ultimately, sales performance. With the surge in eCommerce, understanding and leveraging the concept becomes a requisite for businesses wanting to maintain a competitive edge.

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Inside Retail

DECEMBER 18, 2023

Shoppers in Australia will spend an additional $9 billion during the final week before Christmas, according to the re-forecast by the Australian Retailers Association (ARA), in conjunction with Roy Morgan. This will bring spending for the November-December 24 trading period up to $67.4 billion, an increase of 1 per cent from last year. Across the pre-Christmas period, food spending is expected to reach $27 billion, up 3.2 per cent from last year.

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Accounting 317

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Retail TouchPoints

DECEMBER 21, 2023

The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As usual, there were lots to choose from — that’s standard for such a dynamic industry — but these were the topics that had “legs” (and are likely to continue to be important in 2024). 1. Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign

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Sporting Goods Advertising Consumer Apparel 306

Retail Wire

DECEMBER 22, 2023

Known for its revolutionary idea of zipping humans through a vacuum at breakneck speeds, Hyperloop One has regrettably announced its closure.

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ATS 290

Retail Focus

DECEMBER 21, 2023

With rapidly increasing use and adoption of artificial intelligence (AI) in their day-to-day lives, UK shoppers are increasingly expecting retailers to leverage AI to improve their buying journeys, the latest research from Intellias , the global retail technology partner, reveals. Top 5 areas where AI delivers the most value to UK consumers:- 1 – Pricing and promotions – 28% 2 – Loyalty – real-time personalised rewards – 18% 3 – Product discovery when searchin

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Inside Retail

DECEMBER 18, 2023

New York-listed South Korean e-commerce giant Coupang has rescued Farfetch Holdings from the brink of bankruptcy through an acquisition that grants the luxury platform access to US$500 million of capital to stay afloat. “Farfetch will rededicate itself to providing the most elevated experience for the world’s most exclusive brands while pursuing steady and thoughtful growth as a private company,” said Bom Kim, founder and CEO of Coupang.

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Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail TouchPoints

DECEMBER 20, 2023

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. stores through an expanded partnership with Affirm. Walmart and Affirm first partnered in 2019 to bring BNPL options to shoppers on its website and app. Indeed, until recently most BNPL offerings were relegated to the digital realm, but stores are widely seen as the next big area of expansion for this increasingly popular financing option.

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Retail Wire

DECEMBER 19, 2023

In a small Goodwill store in Hanover County, Virginia, thrift store shopper Jessica Vincent spotted an unusual green and burgundy striped vase with a price tag of only $3.99. This thrift store find would eventually net her over $100,000.

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Retail Focus

DECEMBER 19, 2023

At the heart of the vibrant “Madinat Badr,” one of Dubai’s luxurious new development districts, the 93rd branch of the AllDay supermarket chain opened its doors in the spring. Collaborating closely with TRILUX, AllDay embarked on a transformational journey to redefine its approach to lighting. At the heart of the vibrant “Madinat Badr,” one of Dubai’s luxurious new development districts, the 93rd branch of the AllDay supermarket chain opened its doors in the s

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Inside Retail

DECEMBER 19, 2023

Franchisee Collins Foods has confirmed the receipt of a class action claim from certain KFC employees who allegedly were not provided paid 10-minute rest breaks. Shine Lawyers filed the lawsuit at the Federal Court of Australia on behalf of these employees who worked at certain KFC stores from December 4, 2017 to December 4, this year. “Collins Foods takes all its obligations under the Fair Work Act and KFC National Enterprise Agreement very seriously, including the obligation to allow emp

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ATS 287

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

DECEMBER 22, 2023

The next era for retail is already underway, and it all starts with the simple but powerful scan of a code. Nearly 50 years ago, UPC barcodes changed the game for retailers everywhere, and now we’re on the cusp of another massive transformation. According to GS1 US, a member of the GS1 global not-for-profit organization that develops and maintains global standards for barcodes, by 2027, 2D (two-dimensional) barcodes will become the de facto solution for CPG brands and retailers around the

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Retail Wire

DECEMBER 20, 2023

TomTom has announced that it will be partnering with Microsoft to create a fully integrated AI-powered conversational automotive assistant for the global automobile industry.

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Retail Gazette

DECEMBER 20, 2023

Lidl GB has become the first supermarket to introduce 28 weeks full pay for colleagues on maternity or adoption leave. From 1 January 2024, the discount grocery giant will double paid maternity and adoption leave, with colleagues now benefiting from over six months of full-pay, up from 14 weeks. Aldi said the move will not only support parents, but also “set a new benchmark for others in the industry to follow” As part of a raft of new employment benefits , the discounter will also b

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Supermarket 139

Inside Retail

DECEMBER 19, 2023

Australia-based formalwear brand Portia & Scarlett has been acquired by US wedding dress manufacturer Allure Bridals for an undisclosed sum. Allure Bridals said the strategic acquisition marks its venture into the prom and pageant space and will help expand the brand’s global reach. It will also “elevate the position” of both Portia & Scarlett and the Allure Bridals brand family. “This union marks a shared milestone, and seamlessly aligns with our mutual commitment to excelle

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Customer Experience

Retail TouchPoints

DECEMBER 19, 2023

Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts, meeting tight deadlines and addressing the needs of multiple stakeholders. In addition, several external factors — from weather to traffic to a lack of available parking — can disrupt the process. To enhance efficiency and increase productivity, many last-mile logistics companies have been quick to take advantage of the benefits of artificial intelligence.

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Retail Wire

DECEMBER 22, 2023

Things came to a grinding halt in Maine when a merciless storm triggered widespread power outages, causing the state's foremost environmental agency to postpone a pivotal vote on a proposed electric vehicles mandate.

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Retail Dive

DECEMBER 19, 2023

E-commerce has surged at the end of the year, which could mean that more people than ever will bring back their purchases.

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Inside Retail

DECEMBER 17, 2023

Zoë Foster Blake along with her co-founders have taken full control of Go-To Skincare after acquiring collapsed beauty company BWX’s stake in the business. Blake is now the majority shareholder of Go-To Skincare after the share buyback from BWX, which acquired a 50.1 per cent stake in the skincare brand for $89 million in August 2021. BWX collapsed and entered voluntary administration in April, with KPMG Australia subsequently appointed receiver. “This transaction returns control of

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Beauty and Health Returns ATS 278

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail TouchPoints

DECEMBER 19, 2023

Beauty retailer Beautyque NYC — which debuted in 2020 as the first 3D virtual beauty store — is testing out a new technological innovation in the beauty space: a virtual reality app that will allow users to immerse themselves in a virtual beauty store where they can interact with and shop for products. The brand got its virtual start out of necessity — Co-founders Sonia Khemiri and Sylvie Giret were finalizing the lease for their first SoHo store in March 2020 when the pandemic hit, Khemiri told

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Shopping 278

Retail Wire

DECEMBER 21, 2023

Warner Bros. Discovery and Paramount Global are reportedly in the preliminary stages of merger discussions.

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Retail Dive

DECEMBER 22, 2023

The Teamsters represent 18,000 of the big-box retailer's workers, and last year secured a national agreement with improved pay and benefits.

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ATS 133

Inside Retail

DECEMBER 18, 2023

Sports footwear and apparel manufacturer New Balance has opened its first Grey Store in the Southern Hemisphere – at Sydney’s The Galeries shopping centre. The store offers ‘Made in USA’ and ‘Made in UK’ collections as well as first access to new collabs and merchandise drops, with 80 per cent of the products available exclusively at the location. “The Galeries Grey Store has been designed to provide a high-end, luxe retail experience in the heart of Sydney and we can’t wait to see the reception

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience