Sat.Jul 13, 2024 - Fri.Jul 19, 2024

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Oodie fined $100,000 for failing to put warning labels on kids products

Inside Retail

The supplier of loungewear brand The Oodie has been fined $101,280 for failure to include high fire danger warning labels to its kids products. The Australian Competition & Consumer Commission (ACCC) has issued Davie Clothing with six infringement notices related to its Kids Beach Oodie range. The company supplied six designs without the fire label fixed to the garment or displayed on its website, as required by the safety standard.

Consumer 278
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H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability

Retail TouchPoints

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX , an upgrade that allows the retailer to leverage store inventory to provide online shoppers with real-time product availability. Additionally, H Mart customers can now order both shelf-stable and fresh products in the same cart. The composable VTEX platform also includes a pick-and-pack app for use in the retailer’s 90 stores, enabling more seamless in-store picking of online orders.

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Smart Steps Retailers Can Take to Maximise Coupon Effectiveness

Retail Focus

Price, sales and coupons have a huge impact on customer loyalty. Studies have shown time and time again that customers will ditch a brand they are loyal to if they find a similar product of the same quality at a lower price. In the eyes of a consumer, coupons are exciting, so brands need to be able to capitalise on them to make the most out of their offerings.

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OpenAI Whistleblowers Warn of AI’s Risk to Humanity

Retail Wire

In a major turn of events, OpenAI whistleblowers are alleging the company illegally prevented employees from alerting government regulators about the potential risks posed by its technology to all people of the world. As a result, they have decided to file a complaint with the Securities and Exchange Commission (SEC) in order to change things.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Mango celebrates strongest ever first half as sales hit £1.3bn

Retail Gazette

Mango recorded its strongest-ever first half sales this year, pulling in £1.3bn (€1.54bn). The Spanish fashion giant reported revenues were 6.3% higher in the first six months of 2024 compared to last year, despite the business facing climate, inflationary and geopolitical pressures. Mango attributed its performance to the positive reception of its collections and value proposition, having launched various new capsule collections during the period, such as its collaboration with Victoria Beckham

Fashion 115
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Walmart Canada Debuts No-Emissions Hydrogen Fuel Cell Trucks

Retail TouchPoints

Walmart Canada has taken another step on its journey toward operating a 100% alternatively powered truck fleet with the introduction of a hydrogen fuel cell-powered electric semi-truck. The Nikola Hydrogen Fuel Cell EV Class 8 tractor, which is already on the roads in Mississauga, Ontario, has a range of approximately 800 kilometers (just under 500 miles) and, on average, can avoid 97 metric tons of CO2 tailpipe emissions annually, according to the manufacturer.

Consumer 312

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KFC Announces Brand Partnership With Jamaican Olympic Athlete

Retail Wire

KFC is sponsoring Jaydon Hibbert, a triple-jump Olympic athlete.

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Creative Retail Awards Finalises Shortlist for 2024

Retail Focus

At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

ATS 147
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Resale Marketplace GoodBuy Gear’s Secret Weapon to Earn Parents’ Trust — AI

Retail TouchPoints

Resale may be a hot sector at the moment, but that doesn’t mean it’s an easy business to be in, especially when it comes to making money. Selling used goods is time-intensive and involves reverse logistics processes and single-SKU assortments that the typical retailer doesn’t have to deal with, all of which can be a drag on the bottom line. Because GoodBuy Gear is a resale marketplace for used baby and kids’ products, however, CEO and Co-founder Kristin Langenfeld counts herself lucky: “Everyone

Consumer 299
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Universal Store Holdings forecasts annual sales to rise 9.7 per cent

Inside Retail

Universal Store Holdings expects higher sales for the fiscal year ending June 30, thanks to improved performance in the majority of its segments. The fashion retailer – which sells more than 100 ‘trend-led’ apparel, footwear and accessories brands including Champion, Perfect Stranger, Tommy Jeans, Thrills, and Wrangler – forecasts annual group sales to rise 9.7 per cent from last year to $288.5 million.

Wholesale 286
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Microsoft Fires a DEI Team, Team Lead Claims Diversity Is ‘No Longer Business Critical’

Retail Wire

An email from a Microsoft team lead has gone viral.

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Swedish sports safety pioneers, POC, launches online flagship store to drive global DTC, in partnership with Centra

Retail Focus

POC , the Swedish manufacturer of helmets, protection, eyewear and apparel for cycling and skiing, has launched its flagship direct-to-consumer (DTC) online store, fully localised to sell in 35 global markets, in partnership with Centra , the specialist fashion and lifestyle ecommerce platform. Founded in Sweden in 2004, POC is a manufacturer of helmets, eyewear, protection and apparel in snow sports and cycling.

Apparel 147
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Coach Deploys Digital Gamification to Promote ‘Find Your Courage’ Campaign

Retail TouchPoints

Coach has partnered with metaverse platforms Roblox and Zepeto to support its Spring 2024 collection’s campaign theme, “Find Your Courage.” The luxury brand will offer items to help users playing the competitive Roblox fashion games Fashion Famous 2 and Fashion Klossette and in the Zepeto social avatar app. The campaign follows virtual human Imma’s journey of self-discovery toward finding the courage to be real.

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Crocs and Mosaic Brands settle lawsuit over copyright allegation

Inside Retail

Crocs and Mosaic Brands have settled their lawsuit after the former alleged that several moulded foam shoes of Mosaic violated its intellectual property. Crocs filed the case in late 2021 after discovering Mosaic was selling footwear that was similar to its Classic Clog shoes. The company said it has been selling the Classic Clog in more than 85 countries and owns trademark registrations covering the iconic shape and design in over 30 countries, including Australia.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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In-N-Out Burger Proposed Expansion: What We Know

Retail Wire

In-N-Out Burger has announced plans to expand to several locations throughout the United States.

Location 298
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The Perfume Shop improves customer journeys while driving profitability in partnership with Scurri

Retail Focus

Specialist fragrance retailer, The Perfume Shop (TPS), has seen “out on time” shipment rates across the UK and Ireland hit 99.2% and has also implemented “ship from store” following the appointment of Scurri as its delivery management partner. Highly regarded as a market leader of omnichannel retail, TPS is the UK’s largest specialist fragrance retailer with 209 stores in UK&I as well as an industry-leading ecommerce offering.

Shopping 147
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GlassesUSA.com Leverages AI to Bring Online Eyewear Recommendations into Focus

Retail TouchPoints

GlassesUSA.com has long deployed a range of technologies, including computer vision and AR try-on technology, to streamline product discovery and provide better recommendations. Now the retailer has added its proprietary AI engine to facilitate online eyewear purchases with the “Pairfect Match AI” solution, which helps customers find frames suited to their unique facial structure and draws on the retailer’s stock of more than 10,000 frame styles.

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Perth Airport seeks retailers for 32 tenancies in expansion plan

Inside Retail

Perth Airport is looking for retail tenants for 32 new sites across all terminals as part of a multi-billion-dollar expansion project. The expansion and refurbishment project will deliver new terminal facilities, a new parallel runway, two new multi-storey car parks and an airport hotel over the next decade. Existing terminals and their retail precincts will also undergo upgrades to meet growing passenger numbers.

Planning 278
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Major Changes are Coming To Burger King. Here’s What They Are

Retail Wire

Burger King is implementing major changes to its restaurants nationwide.

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Personalised, product-specific promotions are twice as likely to convert UK shoppers compared to general sale discounts

Retail Focus

While discount codes top UK consumers preferred promotions, offers that are personalised and tailored to a specific product a consumer has viewed are almost twice as likely to prompt a sale compared to general ‘range-wide’ discounts, according to the latest data from Wunderkind , based on a survey of over 1,500 shoppers. Original research by AI-driven performance marketing solution Wunderkind, published in its 2024 Consumer Insights Report , revealed that demand for personalised promotions remai

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Whole Foods Expands Food Waste Reduction Efforts with New App Integration

Retail TouchPoints

Whole Foods Market has announced a nationwide partnership with Too Good To Go , a marketplace dedicated to finding distribution channels for surplus food. Whole Foods customers can now purchase “surprise bags” of surplus food items from more than 450 stores across the U.S. through the Too Good to Go app. The partnership will help Whole Foods reach its goal of cutting food waste in half by 2030.

Marketing 278
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Essilor Luxottica to buy Supreme for $2.2 billion

Inside Retail

European eyewear giant EssilorLuxottica has purchased the streetwear brand Supreme from VF Corporation (VFC) for US$1.5 billion (A$2.2 billion). Originally acquired by the company for $2.1 billion in 2020, according to The Business of Fashion VFC will offload Supreme at a significant discount due to declining sales and interest in streetwear. The brand generated revenues of $523.1 million last year, down from $561.5 million in 2022.

Apparel 277
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Delta, United, & American Airlines Flights Grounded Due to Worldwide Communication Outage

Retail Wire

Delta Air Lines, United Airlines, and American Airlines flights nationwide were grounded this morning due to a communication outage.

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Co-op launches brand campaign to ‘re-introduce core values’

Retail Gazette

Co-op has launched one of its biggest ever brand campaigns to encourage the UK to turn into a nation of co-operators. The ‘Owned by You. Right By You’ campaign highlights the social and financial benefits of a co-operative business model, and comes as a new survey by the retailer found that more than 50% of consumers don’t understand what it means when a business is a co-operative or a mutual.

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Advanced Brand Tracking Ramps Up Data-Driven Marketing for M.M.LaFleur

Retail TouchPoints

As a female-founded womenswear brand, M.M.LaFleur knew its target audience was changing. Following COVID lockdowns and the massive shift toward remote and hybrid work scenarios, the brand’s founder and leadership team realized they had to evolve its product set and marketing positioning in order to maintain relevance. Sarah LaFleur started the brand in 2013 to provide functional, comfortable yet stylish workwear for the modern woman.

Marketing 278
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Leica opens its largest store globally in Melbourne CBD

Inside Retail

Luxury camera and lens brand Leica has opened its largest store anywhere in the world, in Melbourne’s CBD. The four-storey store at 267 Lt Collins Street is Leica’s third shop in Australia and its 29th gallery globally. It features a retail shop and full cafe on the first level and a photographic gallery on the second. A mezzanine photographic gallery currently showcases ‘Colours of Antarctica’ shots by Leica ambassador Stuart Robertson.

Shopping 278
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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Olive Garden Owner Darden Restaurants To Buy Chuy’s for $605M

Retail Wire

The Tex-Mex chain restaurant will be added to Darden's large portfolio of brands.

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Shoppers find better deals this year as Prime Day fuels record $14.2B across e-commerce

Retail Dive

Consumers avoided big-ticket purchases, but steep discounts drew in back-to-school shoppers and others — and not just at Amazon.

Consumer 135
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Roku, Walgreens and the Future of CTV: Shoppable Ad Experiences

Retail TouchPoints

Walgreens Advertising Group (WAG) is making good use of one of its most valuable assets: a treasure trove of first-party data from the broader organization. As the official retail media network for the drugstore chain, WAG makes all decisions, and designs its core offerings, based on customer insights. “Everything we do really starts with insights,” explained Katie Vogt, Senior Director of Client Success at WAG during a session at the Retail Innovation Conference & Expo this past June.

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US investment firm takes majority stake in Coco & Eve 

Inside Retail

Texas-based private equity firm Gauge Capital has acquired a majority stake in beauty brand Coco & Eve for more than $100 million. Founded in 2018 by Emily Hamilton and her husband Alexander Ostrowski, Coco & Eve offers a range of hair, self-tan and body care products. The company sources ingredients from Bali, Indonesia and claims to be 100 per cent clean and cruelty-free.

Consumer 277
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt