Inside Retail

JULY 16, 2024

The supplier of loungewear brand The Oodie has been fined $101,280 for failure to include high fire danger warning labels to its kids products. The Australian Competition & Consumer Commission (ACCC) has issued Davie Clothing with six infringement notices related to its Kids Beach Oodie range. The company supplied six designs without the fire label fixed to the garment or displayed on its website, as required by the safety standard.

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Retail TouchPoints

JULY 15, 2024

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX , an upgrade that allows the retailer to leverage store inventory to provide online shoppers with real-time product availability. Additionally, H Mart customers can now order both shelf-stable and fresh products in the same cart. The composable VTEX platform also includes a pick-and-pack app for use in the retailer’s 90 stores, enabling more seamless in-store picking of online orders.

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Retail Wire

JULY 14, 2024

In a major turn of events, OpenAI whistleblowers are alleging the company illegally prevented employees from alerting government regulators about the potential risks posed by its technology to all people of the world. As a result, they have decided to file a complaint with the Securities and Exchange Commission (SEC) in order to change things.

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Retail Gazette

JULY 15, 2024

Mango recorded its strongest-ever first half sales this year, pulling in £1.3bn (€1.54bn). The Spanish fashion giant reported revenues were 6.3% higher in the first six months of 2024 compared to last year, despite the business facing climate, inflationary and geopolitical pressures. Mango attributed its performance to the positive reception of its collections and value proposition, having launched various new capsule collections during the period, such as its collaboration with Victoria Beckham

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Customer Experience

Inside Retail

JULY 15, 2024

The collapse of Australian online book retailer Booktopia has not come as a shock but rather a reminder that retailers, especially in publishing need to maintain a competitive edge. The compounding reasons that led to the voluntary administration have been cited as a slowdown in book sales, reduced discretionary spending and overspending on a distribution centre.

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Retail TouchPoints

JULY 17, 2024

Walmart Canada has taken another step on its journey toward operating a 100% alternatively powered truck fleet with the introduction of a hydrogen fuel cell-powered electric semi-truck. The Nikola Hydrogen Fuel Cell EV Class 8 tractor, which is already on the roads in Mississauga, Ontario, has a range of approximately 800 kilometers (just under 500 miles) and, on average, can avoid 97 metric tons of CO2 tailpipe emissions annually, according to the manufacturer.

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Retail Focus

JULY 19, 2024

At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

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Inside Retail

JULY 18, 2024

Universal Store Holdings expects higher sales for the fiscal year ending June 30, thanks to improved performance in the majority of its segments. The fashion retailer – which sells more than 100 ‘trend-led’ apparel, footwear and accessories brands including Champion, Perfect Stranger, Tommy Jeans, Thrills, and Wrangler – forecasts annual group sales to rise 9.7 per cent from last year to $288.5 million.

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Retail TouchPoints

JULY 19, 2024

Resale may be a hot sector at the moment, but that doesn’t mean it’s an easy business to be in, especially when it comes to making money. Selling used goods is time-intensive and involves reverse logistics processes and single-SKU assortments that the typical retailer doesn’t have to deal with, all of which can be a drag on the bottom line. Because GoodBuy Gear is a resale marketplace for used baby and kids’ products, however, CEO and Co-founder Kristin Langenfeld counts herself lucky: “Everyone

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Retail Wire

JULY 13, 2024

Rufus, Amazon's new generative AI-powered shopping assistant, is now available to all U.S. customers through the Amazon Shopping app. The goal of Rufus is to help users make informed purchase decisions by answering a wide range of shopping questions and providing product recommendations based on details from listings and customer reviews.

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Accounting

Retail Focus

JULY 19, 2024

POC , the Swedish manufacturer of helmets, protection, eyewear and apparel for cycling and skiing, has launched its flagship direct-to-consumer (DTC) online store, fully localised to sell in 35 global markets, in partnership with Centra , the specialist fashion and lifestyle ecommerce platform. Founded in Sweden in 2004, POC is a manufacturer of helmets, eyewear, protection and apparel in snow sports and cycling.

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Inside Retail

JULY 17, 2024

Crocs and Mosaic Brands have settled their lawsuit after the former alleged that several moulded foam shoes of Mosaic violated its intellectual property. Crocs filed the case in late 2021 after discovering Mosaic was selling footwear that was similar to its Classic Clog shoes. The company said it has been selling the Classic Clog in more than 85 countries and owns trademark registrations covering the iconic shape and design in over 30 countries, including Australia.

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Accessories Fashion 278

Retail TouchPoints

JULY 19, 2024

Coach has partnered with metaverse platforms Roblox and Zepeto to support its Spring 2024 collection’s campaign theme, “Find Your Courage.” The luxury brand will offer items to help users playing the competitive Roblox fashion games Fashion Famous 2 and Fashion Klossette and in the Zepeto social avatar app. The campaign follows virtual human Imma’s journey of self-discovery toward finding the courage to be real.

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Retail Wire

JULY 16, 2024

Hugo Boss saw its shares drop as much as 10% following a downward spiral in its sales forecast. This highlights ongoing challenges in the luxury fashion industry.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Focus

JULY 17, 2024

Specialist fragrance retailer, The Perfume Shop (TPS), has seen “out on time” shipment rates across the UK and Ireland hit 99.2% and has also implemented “ship from store” following the appointment of Scurri as its delivery management partner. Highly regarded as a market leader of omnichannel retail, TPS is the UK’s largest specialist fragrance retailer with 209 stores in UK&I as well as an industry-leading ecommerce offering.

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Inside Retail

JULY 17, 2024

European eyewear giant EssilorLuxottica has purchased the streetwear brand Supreme from VF Corporation (VFC) for US$1.5 billion (A$2.2 billion). Originally acquired by the company for $2.1 billion in 2020, according to The Business of Fashion VFC will offload Supreme at a significant discount due to declining sales and interest in streetwear. The brand generated revenues of $523.1 million last year, down from $561.5 million in 2022.

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Apparel Fashion Customer Experience ATS 277

Retail TouchPoints

JULY 18, 2024

GlassesUSA.com has long deployed a range of technologies, including computer vision and AR try-on technology, to streamline product discovery and provide better recommendations. Now the retailer has added its proprietary AI engine to facilitate online eyewear purchases with the “Pairfect Match AI” solution, which helps customers find frames suited to their unique facial structure and draws on the retailer’s stock of more than 10,000 frame styles.

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Retail Wire

JULY 19, 2024

Delta Air Lines, United Airlines, and American Airlines flights nationwide were grounded this morning due to a communication outage.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Focus

JULY 17, 2024

While discount codes top UK consumers preferred promotions, offers that are personalised and tailored to a specific product a consumer has viewed are almost twice as likely to prompt a sale compared to general ‘range-wide’ discounts, according to the latest data from Wunderkind , based on a survey of over 1,500 shoppers. Original research by AI-driven performance marketing solution Wunderkind, published in its 2024 Consumer Insights Report , revealed that demand for personalised promotions remai

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Inside Retail

JULY 15, 2024

Perth Airport is looking for retail tenants for 32 new sites across all terminals as part of a multi-billion-dollar expansion project. The expansion and refurbishment project will deliver new terminal facilities, a new parallel runway, two new multi-storey car parks and an airport hotel over the next decade. Existing terminals and their retail precincts will also undergo upgrades to meet growing passenger numbers.

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Retail TouchPoints

JULY 17, 2024

Whole Foods Market has announced a nationwide partnership with Too Good To Go , a marketplace dedicated to finding distribution channels for surplus food. Whole Foods customers can now purchase “surprise bags” of surplus food items from more than 450 stores across the U.S. through the Too Good to Go app. The partnership will help Whole Foods reach its goal of cutting food waste in half by 2030.

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Retail Wire

JULY 19, 2024

In response to rising geopolitical trade tensions, Chinese officials have emphasized focusing on internal economic stability and development.

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Customer Experience

Retail Gazette

JULY 16, 2024

Co-op has launched one of its biggest ever brand campaigns to encourage the UK to turn into a nation of co-operators. The ‘Owned by You. Right By You’ campaign highlights the social and financial benefits of a co-operative business model, and comes as a new survey by the retailer found that more than 50% of consumers don’t understand what it means when a business is a co-operative or a mutual.

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Inside Retail

JULY 16, 2024

Luxury camera and lens brand Leica has opened its largest store anywhere in the world, in Melbourne’s CBD. The four-storey store at 267 Lt Collins Street is Leica’s third shop in Australia and its 29th gallery globally. It features a retail shop and full cafe on the first level and a photographic gallery on the second. A mezzanine photographic gallery currently showcases ‘Colours of Antarctica’ shots by Leica ambassador Stuart Robertson.

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Retail TouchPoints

JULY 17, 2024

As a female-founded womenswear brand, M.M.LaFleur knew its target audience was changing. Following COVID lockdowns and the massive shift toward remote and hybrid work scenarios, the brand’s founder and leadership team realized they had to evolve its product set and marketing positioning in order to maintain relevance. Sarah LaFleur started the brand in 2013 to provide functional, comfortable yet stylish workwear for the modern woman.

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Retail Wire

JULY 14, 2024

Social Security is crucial for many seniors, with 60% relying on it as a major income source according to a Gallup poll. The annual cost-of-living adjustment (COLA) based on inflation is vital for these beneficiaries. Analysts predict a 2.63% COLA for next year, lower than the current 3.2% but still good news as it could preserve more buying power amid lower inflation.

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Retail Gazette

JULY 18, 2024

Carpetright’s largest competitor Tapi Carpets is moving closer to a deal to snap up its rival, potentially saving hundreds of stores and jobs. More to follow… Related Story As Carpetright puts administrators on standby, what went wrong?

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Inside Retail

JULY 16, 2024

Texas-based private equity firm Gauge Capital has acquired a majority stake in beauty brand Coco & Eve for more than $100 million. Founded in 2018 by Emily Hamilton and her husband Alexander Ostrowski, Coco & Eve offers a range of hair, self-tan and body care products. The company sources ingredients from Bali, Indonesia and claims to be 100 per cent clean and cruelty-free.

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Retail TouchPoints

JULY 17, 2024

Walgreens Advertising Group (WAG) is making good use of one of its most valuable assets: a treasure trove of first-party data from the broader organization. As the official retail media network for the drugstore chain, WAG makes all decisions, and designs its core offerings, based on customer insights. “Everything we do really starts with insights,” explained Katie Vogt, Senior Director of Client Success at WAG during a session at the Retail Innovation Conference & Expo this past June.

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Retail Wire

JULY 14, 2024

One of the most dominant tech companies in the world, Google is continuing to make moves in order to continue its influence as well as its nearly unbeatable value. Currently, Google is reportedly in advanced talks to acquire a cybersecurity startup firm named Wiz for approximately $23 billion. If this deal does indeed come to fruition, this would be Google's largest-ever acquisition so far.

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance