Sat.Jul 13, 2024 - Fri.Jul 19, 2024

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Oodie fined $100,000 for failing to put warning labels on kids products

Inside Retail

The supplier of loungewear brand The Oodie has been fined $101,280 for failure to include high fire danger warning labels to its kids products. The Australian Competition & Consumer Commission (ACCC) has issued Davie Clothing with six infringement notices related to its Kids Beach Oodie range. The company supplied six designs without the fire label fixed to the garment or displayed on its website, as required by the safety standard.

Consumer 278
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H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability

Retail TouchPoints

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX , an upgrade that allows the retailer to leverage store inventory to provide online shoppers with real-time product availability. Additionally, H Mart customers can now order both shelf-stable and fresh products in the same cart. The composable VTEX platform also includes a pick-and-pack app for use in the retailer’s 90 stores, enabling more seamless in-store picking of online orders.

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Smart Steps Retailers Can Take to Maximise Coupon Effectiveness

Retail Focus

Price, sales and coupons have a huge impact on customer loyalty. Studies have shown time and time again that customers will ditch a brand they are loyal to if they find a similar product of the same quality at a lower price. In the eyes of a consumer, coupons are exciting, so brands need to be able to capitalise on them to make the most out of their offerings.

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OpenAI Whistleblowers Warn of AI’s Risk to Humanity

Retail Wire

In a major turn of events, OpenAI whistleblowers are alleging the company illegally prevented employees from alerting government regulators about the potential risks posed by its technology to all people of the world. As a result, they have decided to file a complaint with the Securities and Exchange Commission (SEC) in order to change things.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Mango celebrates strongest ever first half as sales hit £1.3bn

Retail Gazette

Mango recorded its strongest-ever first half sales this year, pulling in £1.3bn (€1.54bn). The Spanish fashion giant reported revenues were 6.3% higher in the first six months of 2024 compared to last year, despite the business facing climate, inflationary and geopolitical pressures. Mango attributed its performance to the positive reception of its collections and value proposition, having launched various new capsule collections during the period, such as its collaboration with Victoria Beckham

Fashion 115
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Walmart Canada Debuts No-Emissions Hydrogen Fuel Cell Trucks

Retail TouchPoints

Walmart Canada has taken another step on its journey toward operating a 100% alternatively powered truck fleet with the introduction of a hydrogen fuel cell-powered electric semi-truck. The Nikola Hydrogen Fuel Cell EV Class 8 tractor, which is already on the roads in Mississauga, Ontario, has a range of approximately 800 kilometers (just under 500 miles) and, on average, can avoid 97 metric tons of CO2 tailpipe emissions annually, according to the manufacturer.

Consumer 312

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KFC Announces Brand Partnership With Jamaican Olympic Athlete

Retail Wire

KFC is sponsoring Jaydon Hibbert, a triple-jump Olympic athlete.

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Creative Retail Awards Finalises Shortlist for 2024

Retail Focus

At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

ATS 147
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Resale Marketplace GoodBuy Gear’s Secret Weapon to Earn Parents’ Trust — AI

Retail TouchPoints

Resale may be a hot sector at the moment, but that doesn’t mean it’s an easy business to be in, especially when it comes to making money. Selling used goods is time-intensive and involves reverse logistics processes and single-SKU assortments that the typical retailer doesn’t have to deal with, all of which can be a drag on the bottom line. Because GoodBuy Gear is a resale marketplace for used baby and kids’ products, however, CEO and Co-founder Kristin Langenfeld counts herself lucky: “Everyone

Consumer 299
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Behind Booktopia’s demise and what it says about the future of indie bookstores

Inside Retail

The collapse of Australian online book retailer Booktopia has not come as a shock but rather a reminder that retailers, especially in publishing need to maintain a competitive edge. The compounding reasons that led to the voluntary administration have been cited as a slowdown in book sales, reduced discretionary spending and overspending on a distribution centre.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Microsoft Fires a DEI Team, Team Lead Claims Diversity Is ‘No Longer Business Critical’

Retail Wire

An email from a Microsoft team lead has gone viral.

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Swedish sports safety pioneers, POC, launches online flagship store to drive global DTC, in partnership with Centra

Retail Focus

POC , the Swedish manufacturer of helmets, protection, eyewear and apparel for cycling and skiing, has launched its flagship direct-to-consumer (DTC) online store, fully localised to sell in 35 global markets, in partnership with Centra , the specialist fashion and lifestyle ecommerce platform. Founded in Sweden in 2004, POC is a manufacturer of helmets, eyewear, protection and apparel in snow sports and cycling.

Apparel 147
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GlassesUSA.com Leverages AI to Bring Online Eyewear Recommendations into Focus

Retail TouchPoints

GlassesUSA.com has long deployed a range of technologies, including computer vision and AR try-on technology, to streamline product discovery and provide better recommendations. Now the retailer has added its proprietary AI engine to facilitate online eyewear purchases with the “Pairfect Match AI” solution, which helps customers find frames suited to their unique facial structure and draws on the retailer’s stock of more than 10,000 frame styles.

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Crocs and Mosaic Brands settle lawsuit over copyright allegation

Inside Retail

Crocs and Mosaic Brands have settled their lawsuit after the former alleged that several moulded foam shoes of Mosaic violated its intellectual property. Crocs filed the case in late 2021 after discovering Mosaic was selling footwear that was similar to its Classic Clog shoes. The company said it has been selling the Classic Clog in more than 85 countries and owns trademark registrations covering the iconic shape and design in over 30 countries, including Australia.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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In-N-Out Burger Proposed Expansion: What We Know

Retail Wire

In-N-Out Burger has announced plans to expand to several locations throughout the United States.

Location 298
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The Perfume Shop improves customer journeys while driving profitability in partnership with Scurri

Retail Focus

Specialist fragrance retailer, The Perfume Shop (TPS), has seen “out on time” shipment rates across the UK and Ireland hit 99.2% and has also implemented “ship from store” following the appointment of Scurri as its delivery management partner. Highly regarded as a market leader of omnichannel retail, TPS is the UK’s largest specialist fragrance retailer with 209 stores in UK&I as well as an industry-leading ecommerce offering.

Shopping 147
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Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind

Retail TouchPoints

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — moving as fast as The Flash would be helpful given how many different tasks a retail worker performs each day — but adaptable, multi-purpose solutions can provide that extra burst of needed speed.

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Perth Airport seeks retailers for 32 tenancies in expansion plan

Inside Retail

Perth Airport is looking for retail tenants for 32 new sites across all terminals as part of a multi-billion-dollar expansion project. The expansion and refurbishment project will deliver new terminal facilities, a new parallel runway, two new multi-storey car parks and an airport hotel over the next decade. Existing terminals and their retail precincts will also undergo upgrades to meet growing passenger numbers.

Planning 278
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Major Changes are Coming To Burger King. Here’s What They Are

Retail Wire

Burger King is implementing major changes to its restaurants nationwide.

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Personalised, product-specific promotions are twice as likely to convert UK shoppers compared to general sale discounts

Retail Focus

While discount codes top UK consumers preferred promotions, offers that are personalised and tailored to a specific product a consumer has viewed are almost twice as likely to prompt a sale compared to general ‘range-wide’ discounts, according to the latest data from Wunderkind , based on a survey of over 1,500 shoppers. Original research by AI-driven performance marketing solution Wunderkind, published in its 2024 Consumer Insights Report , revealed that demand for personalised promotions remai

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Coach Deploys Digital Gamification to Promote ‘Find Your Courage’ Campaign

Retail TouchPoints

Coach has partnered with metaverse platforms Roblox and Zepeto to support its Spring 2024 collection’s campaign theme, “Find Your Courage.” The luxury brand will offer items to help users playing the competitive Roblox fashion games Fashion Famous 2 and Fashion Klossette and in the Zepeto social avatar app. The campaign follows virtual human Imma’s journey of self-discovery toward finding the courage to be real.

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Leica opens its largest store globally in Melbourne CBD

Inside Retail

Luxury camera and lens brand Leica has opened its largest store anywhere in the world, in Melbourne’s CBD. The four-storey store at 267 Lt Collins Street is Leica’s third shop in Australia and its 29th gallery globally. It features a retail shop and full cafe on the first level and a photographic gallery on the second. A mezzanine photographic gallery currently showcases ‘Colours of Antarctica’ shots by Leica ambassador Stuart Robertson.

Shopping 278
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Olive Garden Owner Darden Restaurants To Buy Chuy’s for $605M

Retail Wire

The Tex-Mex chain restaurant will be added to Darden's large portfolio of brands.

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Co-op launches brand campaign to ‘re-introduce core values’

Retail Gazette

Co-op has launched one of its biggest ever brand campaigns to encourage the UK to turn into a nation of co-operators. The ‘Owned by You. Right By You’ campaign highlights the social and financial benefits of a co-operative business model, and comes as a new survey by the retailer found that more than 50% of consumers don’t understand what it means when a business is a co-operative or a mutual.

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Whole Foods Expands Food Waste Reduction Efforts with New App Integration

Retail TouchPoints

Whole Foods Market has announced a nationwide partnership with Too Good To Go , a marketplace dedicated to finding distribution channels for surplus food. Whole Foods customers can now purchase “surprise bags” of surplus food items from more than 450 stores across the U.S. through the Too Good to Go app. The partnership will help Whole Foods reach its goal of cutting food waste in half by 2030.

Marketing 278
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US investment firm takes majority stake in Coco & Eve 

Inside Retail

Texas-based private equity firm Gauge Capital has acquired a majority stake in beauty brand Coco & Eve for more than $100 million. Founded in 2018 by Emily Hamilton and her husband Alexander Ostrowski, Coco & Eve offers a range of hair, self-tan and body care products. The company sources ingredients from Bali, Indonesia and claims to be 100 per cent clean and cruelty-free.

Consumer 278
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Delta, United, & American Airlines Flights Grounded Due to Worldwide Communication Outage

Retail Wire

Delta Air Lines, United Airlines, and American Airlines flights nationwide were grounded this morning due to a communication outage.

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Shoppers find better deals this year as Prime Day fuels record $14.2B across e-commerce

Retail Dive

Consumers avoided big-ticket purchases, but steep discounts drew in back-to-school shoppers and others — and not just at Amazon.

Consumer 135
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Advanced Brand Tracking Ramps Up Data-Driven Marketing for M.M.LaFleur

Retail TouchPoints

As a female-founded womenswear brand, M.M.LaFleur knew its target audience was changing. Following COVID lockdowns and the massive shift toward remote and hybrid work scenarios, the brand’s founder and leadership team realized they had to evolve its product set and marketing positioning in order to maintain relevance. Sarah LaFleur started the brand in 2013 to provide functional, comfortable yet stylish workwear for the modern woman.

Marketing 278
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Essilor Luxottica to buy Supreme for $2.2 billion

Inside Retail

European eyewear giant EssilorLuxottica has purchased the streetwear brand Supreme from VF Corporation (VFC) for US$1.5 billion (A$2.2 billion). Originally acquired by the company for $2.1 billion in 2020, according to The Business of Fashion VFC will offload Supreme at a significant discount due to declining sales and interest in streetwear. The brand generated revenues of $523.1 million last year, down from $561.5 million in 2022.

Apparel 277
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!