Sat.Jun 29, 2024 - Fri.Jul 05, 2024

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Call the Men in Black: Alien Spacecraft Crashes into Roswell Bealls Store

Retail TouchPoints

Image courtesy Bealls The Bealls store in Roswell, N.M. is celebrating that town’s famed relationship with UFOs and all things extraterrestrial with the installation of immersive space alien artwork, just in time for Roswell’s annual UFO festival. The move is part of a larger localization effort on the part of Bealls to bring regional flavor to its stores.

ATS 289
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Harnessing Sustainable Luxury Pop-Up Stores

Retail Focus

Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer. The new luxury paradigm The concept of luxury, which has traditionally been associated with exclusivity, high quality, and frequently a high price point, is now intertwined with the principles of sustainability and the circular economy. The luxury industry is being reshaped by this intersection, which is a significant evolution in its values and practices.

Consumer 162
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Here comes the Gen Z bride

Inside Retail

From acquiring an engagement ring to buying a wedding dress, few life events are as rife with retail opportunities as planning and hosting a wedding. Last year, the average wedding cost around US$38,000. In 2019, that number was US$28,000, reports The Knot, a global technology company that provides content, tools, products and services for couples planning weddings.

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Bob’s Stores Closing All Locations Amid Bankruptcy

Retail Wire

With nearly 70 years of history, Bob's Stores has been a beloved fixture in local communities, offering affordable apparel and footwear. Despite its strong community ties, financial struggles have necessitated the liquidation of the company.

Location 278
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Exclusive: JD Sports COO Sherilyn Paterson to step down

Retail Gazette

JD Sports COO Sherilyn Paterson is to leave the retailer after a 12 year stint at the sportswear giant, Retail Gazette has learnt. Paterson, who was promoted to chief operating officer last year, is understood to be stepping down for personal reasons. During her 12 year tenure, she has held roles including merchandising director and group operations director, before taking the COO post.

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Tractor Supply Weeds Out Support for DEI, Environmental and LGBTQ+ Causes

Retail TouchPoints

Citing feedback from its predominantly rural customer base, Tractor Supply will eliminate all DEI (diversity, equity and inclusion) roles, withdraw its carbon emission goals and stop support for “nonbusiness” LGBTQ+ and voter registration causes. The 2,250 -store retailer will refocus its charitable efforts on veterans, emergency response, animal shelters and farmers’ markets. “ Going forward, we will ensure our activities and giving tie directly to our business ,” according to a company stateme

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State Farm Issues Ultimatum to California

Retail Wire

California's largest insurer, State Farm, has issued a stark ultimatum to the California's Department of Insurance: approve significant rate hikes for home insurance or face the company's exit from the market.

Marketing 321
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Hammerson welcomes Marks & Spencer to Bristol city centre with new full line store at Cabot Circus

Retail Focus

Having long been at the top of customer’s wish lists, Marks & Spencer is officially returning to Bristol city centre with a new flagship store at Cabot Circus. The repositioning with a new M&S unlocks a significant investment to improve the customer experience and merchandising at Cabot Circus. Alongside their latest clothing and home offer, the new store will bring a market leading grocery offer and M&S café, which aligns to Hammerson’s strategy of diversifying the purpose of its de

ATS 147
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Saks Parent HBC to Buy Neiman Marcus Group for $2.65 Billion, Including Investment from Amazon

Retail TouchPoints

Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 billion. Amazon will be an investor in the newly formed Saks Global , which also will include the Saks Off 5 th brand.

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Piccolo Me appoints new group GM

Inside Retail

Piccolo Me has appointed David Ciantar as its new group general manager, effective 7 July, 2024. Ciantar moves to the cafe chain with more than 30 years of franchising and senior management experience. He has held senior key roles at McDonald’s Australia, Pizza Hut, Gloria Jeans Coffees, Telstra, Pirtek, Aramex, and Anytime Fitness. Most recently Ciantar was a senior executive at consultancy firm Franchise Ready.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Saks Owner Nears $2.65B Acquisition of Neiman Marcus

Retail Wire

In a significant move within the retail industry, Hudson’s Bay Co., the owner of Saks Fifth Avenue, is reportedly close to finalizing a $2.65 billion acquisition of Neiman Marcus Group.

Fashion 277
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10 Must-Have Additions for Any Garden

Retail Focus

Creating a beautiful and functional garden involves more than just planting flowers and trimming hedges. To truly transform your outdoor space, you need to incorporate various elements that enhance its aesthetic appeal and usability. While you might already have a seating area, you might still be lacking in accessories to bring a little warmth to the space or perhaps the opposite?

Outdoor 130
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WSS ‘Untethers’ Associates with New Mobile POS System

Retail TouchPoints

Athletic retailer WSS , which is owned by Foot Locker , will deploy the Aptos One mobile POS solution across its more than 100 U.S. stores. The retailer hopes to enhance the in-store experience and reduce hardware requirements as it actively expands its store footprint. “Building authentic relationships with our customers is core to who we are at WSS,” said Sarah Derba, Senior Director for Information Technology at WSS in a statement.

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Booktopia enters voluntary administration

Inside Retail

Booktopia has been placed in voluntary administration, with its administrators exploring options for selling and/or recapitalising the business. The book retailer has appointed McGrathNicol Restructuring partners Keith Crawford, Matthew Caddy and Damien Pasfield as voluntary administrators, who issued a statement saying they are undertaking “an urgent assessment” of the company’s trading position.

Returns 278
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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iPhone Shipments Soar 40% in China, Bringing Positive News for Apple

Retail Wire

In May, iPhone shipments in China experienced a dramatic 40% increase, according to recent data from the China Academy of Information and Communications Technology.

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Black farmers call on Tractor Supply CEO to resign following diversity about-face

Retail Dive

John Boyd, president of the National Black Farmers Association, a Tractor Supply shareholder and fourth-generation farmer, said he has tried to reach out to the company’s top executive.

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Ikea Owner Takes Stake in New Fifth Avenue Office Tower, Plans NYC Store

Retail TouchPoints

Ingka Investments — the investments arm of Ingka Group , which owns the majority of Ikea stores worldwide — has invested in a new retail office tower being built on New York City’s iconic Fifth Avenue. Rendering of 570 Fifth Avenue, which will feature an office tower and ground-level Ikea. (Photo credit: KPF) Located at the intersection of the Plaza and Grand Central Districts, 570 Fifth Avenue will be a 1,000,000 -square-foot mixed-use commercial building and marks the largest development

Planning 275
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Desigual set to make Australian return

Inside Retail

Spanish fashion label Desigual is returning Down Under, partnering with The Iconic to launch its spring-summer collection. The brand said the move is a step towards building a presence in Australia and New Zealand. Desigual first entered Australia in 2014 with a flagship store in Melbourne through a licensing agreement with Edwards Imports. Janine Edwards, head of Edwards Imports, said at the time that her company planned to open a Desigual store in every Australian state, with Sydney to be the

Returns 276
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Save Mart Acquired by Jim Pattison Group, Retains Current Management

Retail Wire

The Jim Pattison Group, a prominent Canadian conglomerate with extensive business operations in Canada and the U.S., has expanded its reach by acquiring Save Mart Companies from private equity firm Kingswood Capital Management, which had owned the retailer since 2022.

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Shein seeks Turkish suppliers amid supply chain concerns

Retail Gazette

Shein is planning to source its clothes for its European market in Turkey as it looks to reduce criticism about its supply chain. The fast fashion giant is understood to be looking at using suppliers that are closer to its main markets after receiving a backlash amid its plans for a £50bn floatation on the London Stock Exchange, This is Money reported.

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How Subscription Merchants can Prevent Chargebacks on Recurring Payments

Retail TouchPoints

There’s no denying that the subscription economy is booming. In fact, the financial services firm UBS projects that the market will hit $1.5 trillion by 2025. Yet despite that robust figure, there is a looming challenge for merchants — chargebacks. So what exactly are chargebacks? Chargebacks occur when funds are withdrawn from a merchant’s account due to a customer dispute.

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NZ TikTok campaign launched to lure young people into retail careers

Inside Retail

Retail NZ, together with online social media platform TikTok, has launched an initiative to entice youth into retail careers. The campaign, 7 Jobs in 7 Days, will feature social media influencers interviewing young retail leaders, showcasing various career pathways in the sector. Each will share their stories, career growth, and aspects of their jobs.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Google’s Greenhouse Gas Emissions Surge Due to AI Expansion

Retail Wire

As Google intensifies its integration of AI into its core products, a significant environmental issue has surfaced: the systems required to power its AI tools have substantially increased the company’s greenhouse gas emissions.

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Why SMS is a powerful marketing channel when personalized

Retail Customer Experience

Personalization means making a bigger effort than simply including a customer’s first name in a text message. It’s about understanding and caring about the wants and needs of your customer, as well as the intent behind their actions.

Marketing 119
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Alibaba to Scale AI Access for SMBs Worldwide

Retail TouchPoints

Alibaba has revealed that its AI tools for global suppliers have been adopted by approximately 30,000 smaller businesses on its platform, including many in developing countries. According to the global ecommerce giant, among the top 20 countries making the most frequent use of these tools approximately half are developing countries, and about 300 of the 500 events and seminars Alibaba is rolling out for global suppliers this fiscal year will be held in developing nations.

Outdoor 264
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Retail sales grow in May amid early EOFY promotions

Inside Retail

Australian retail sales slightly rose year over year in May as shoppers took advantage of early end-of-financial-year (EOFY) promotions and sales events. Australian Bureau of Statistics (ABS) data showed that retail sales totaled $35.94 billion during the month. “Retail businesses continue to rely on discounting and sales events to stimulate discretionary spending, following restrained spending in recent months,” said Robert Ewing, ABS head of business statistics.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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FTC Blocks $4 Billion Merger of Mattress Giants Tempur Sealy and Mattress Firm

Retail Wire

In a unanimous decision, the Federal Trade Commission (FTC) has moved to block the $4 billion merger between mattress maker Tempur Sealy and Mattress Firm, the largest bedding retailer in the United States.

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Fortnum & Mason launches subscription delivery service

Retail Gazette

Fortnum & Mason has unveiled a new subscription delivery service as it looks to “bring unbridled Fortnum’s joy into peoples homes” Fortnum’s Dispatch, available from today (July 4), offers three subscriptions for top ups of the retailer’s biscuits, loose leaf teas and jam. The Tea Post – which costs £100 annually– offers customers a year’s supply of monthly refills of a choice of Fortnum’s tea blends.

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JCPenney, Rare Beauty Partner to Support Emerging Female-Led Brands

Retail TouchPoints

JCPenney and Rare Beauty Brands have created the Lift Beauty Accelerator , a brand incubation initiative aimed at beauty brand founders from underrepresented backgrounds. The program will award $10,000 grants, retail distribution and mentorship with retail executives to five early-stage beauty brands founded by Black and Brown female-identifying leaders.

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Court finds PayPal contract term ‘unfair’ to retailers

Inside Retail

A term in PayPal’s standard form contracts with small businesses in Australia – including retailers – has been ruled unfair by the Federal Court. The ruling came after the Australian Securities & Investment Commission (Asic) lodged legal proceedings against the company last September. Under the term, business account holders have 60 days to notify PayPal of any errors or discrepancies in fees that the financial platform has charged them, or else accept those fees as accurate.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!