Retail Dive

OCTOBER 12, 2022

A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency.

Returns 145

Returns Customer Experience Location 145

Wiser

OCTOBER 11, 2022

One of the most important decisions you will make as a business is how to price your products. No matter what part of the retail industry you’re in, how you price your products will have a direct effect on the success of your business. Customers can be extremely sensitive to prices, and often view price as one the main factors to consider when making purchases.

Drop-Shipping 147

Drop-Shipping Advertising Promotions Marketing 147

Retail TouchPoints

OCTOBER 11, 2022

Nearly 125 million Americans now listen to podcasts monthly, according to eMarketer. Perhaps more importantly, Insider Intelligence estimates that the time this group of listeners spends with their podcasts is 53 minutes per day. Now imagine if even a portion of that time was spent with your brand, and you begin to see the appeal of the branded podcast. “ The ultimate point of any marketing is not to get in front of people, it’s to earn trust ,” said Jay Acunzo, host of the podcast Unthinkable a

Marketing 299

Marketing Promotions Consumer Department Stores 299

Small Biz Trends

OCTOBER 12, 2022

Small businesses need access to capital right now and they’re having trouble finding it through loans. While small business loan approval rates at some lenders are up just slightly, according to the latest Biz2Credit Lending Report for September, access to capital remains a challenge. Biz2Credit CEO and co-founder Rohit Arora said small businesses continue to face the challenges of Covid issues – such as supply chain problems – as well as a tight labor market.

ATS 139

ATS Returns Marketing 139

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Inside Retail

OCTOBER 13, 2022

SMS marketing is a staple in today’s direct-to-consumer toolkit, opening new opportunities for customer engagement, retention, and revenue growth. The channel’s reach and popularity have extended to all corners of the world, including in Australia, where more brands and consumers are going mobile to not only communicate but shop. More than 74 per cent of Australian shoppers are already signed up to receive SMS marketing messages from brands, while more than half (51 per cent) say they would sign

Marketing 278

Marketing Promotions Consumer Management 278

Tokinomo

OCTOBER 12, 2022

If you already have a successful product line available in brick-and-mortar stores, then you know how challenging it is to launch new products. However, the needs and wants of customers are constantly changing. This means that FMCG brands need to adapt to these trends and changes by releasing new products or making changes to existing products.

Retail Marketing 246

Retail Marketing Marketing 246

Retail Focus

OCTOBER 12, 2022

Carnaby is world famous for its iconic Christmas installations and this year Carnaby welcomes the world with an immersive display which will be illuminated from Thursday 3rd November. Since 1997 Carnaby has brought joy to Christmas shoppers with inventive and magical lights. The streets have seen a variety of themes including an underwater seascape , colourful r ainbows , oversized fairy lights , giant snowmen , 60s in?

Shopping 219

Shopping ATS 219

Inside Retail

OCTOBER 13, 2022

It can be easy to compare ourselves with others seemingly ten steps ahead in business, or to make the mistake of believing success came quickly or easily. In fact, many entrepreneurs will spend years learning from mistakes before solidifying and successfully executing a winning idea. What we don’t always see are the day-to-day steps of consistently working at an idea and on personal development to achieve said success.

Fulfillment 354

Fulfillment Planning Management Marketing 354

Tokinomo

OCTOBER 11, 2022

Campaign scoop. Caring for your heart. It’s important to take care of your health and exercise constantly. Imagine going to your regular spinning class and Ice-T is your instructor. In this commercial from Cheerios , you’ll discover how these cereals can help your heart and why Ice-T is suddenly teaching a spinning class.

Shopping 246

Shopping Retail Marketing Marketing 246

Retail TouchPoints

OCTOBER 13, 2022

Walmart has launched a selection of exclusive Roku smart home products, including security cameras, video doorbells, lighting and plugs. The items, which will have connectivity with the Roku TV Operating system, will be available in nearly 3,500 Walmart stores beginning Oct. 17. Initial capabilities of the new smart devices include letting users see who is at their doorbell through their television and using Roku voice remote to bring up video feeds.

Consumer 317

Consumer ATS 317

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Focus

OCTOBER 14, 2022

Nearly forty years after the lights were switched off at one of London’s best loved landmarks, Battersea Power Station opens today, Friday 14 th October , marking the first time the public can explore this iconic architectural masterpiece and enjoy the first of its unique shops, bars, restaurants and leisure venues. Electric Boulevard, a new pedestrianised high street, that runs between Gehry Partners’ Prospect Place and Foster + Partners’ Battersea Roof Gardens to the riverside neighbourhood’s

Shopping 200

Shopping ATS 200

Inside Retail

OCTOBER 10, 2022

French luxury fashion house Balmain has launched a non-fungible token (NFT) based membership program, The Balmain Thread, in partnership with MintNFT. Launched during Paris Fashion Week, it’s a reimagined loyalty and rewards program powered by Web3 technology and designed to be a seamless experience across physical and digital environments. . The program realises Balmain’s creative director Olivier Rousteing’s vision of creating one unbroken story that will continue into the future.

Fashion 278

Fashion Apparel Marketing Shopping 278

Dezeen

OCTOBER 11, 2022

Used books are displayed in supermarket-style crates at the Deja Vu Recycle Store in Shanghai , which local studio Offhand Practice has designed to counter the "shabby" image associated with second-hand shops. The store, which also carries pre-owned fashion, is located on the first and second floor of a three-storey building on Shanghai's buzzy Anfu Road.

Supermarket 145

Supermarket Outdoor Fashion Shopping 145

Retail TouchPoints

OCTOBER 12, 2022

Netflix is continuing to expand its business model — the streamer’s new ad-supported subscription tier is rumored to be launching as early as next month, and now the company is eyeing retail with the opening of its first multi-title store at The Grove in Los Angeles. The new Netflix pop-up store will open its doors on Oct. 13, 2022, and remain in place through the holiday season, until Jan. 6, 2023.

ATS 311

ATS Shopping 311

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Focus

OCTOBER 14, 2022

TAG Heuer unveils today its exhibition windows and pop-up at London’s iconic shopping destination, Harrods. TAG Heuer has worked with the world’s leading department store for over 20 years, sharing a commitment to offering watchmaking excellence in an environment known for unparalleled luxury. Continuing this partnership, and following the opening of its new boutique in the heart of the Harrods Fine Watches room in February of this year, the exhibition showcases the celebrated Carrera Chronograp

Boutique 182

Boutique ATS Department Stores Management 182

Inside Retail

OCTOBER 14, 2022

Woolworths has reported a data breach impacting 2.2 million users of its MyDeal subsidiary. The company said in a stock exchange filing that a compromised user credential was used to gain unauthorised access to MyDeal’s customer relationship management system. The company is now contacting impacted users by email. “Woolworths Group’s cyber security and privacy teams are fully engaged and working closely with MyDeal to support the response,” said Woolworths Group chief security

Telecommunications 246

Telecommunications Payment Services Accounting Management 246

Retail Dive

OCTOBER 11, 2022

The Abercrombie & Fitch Co. brand released the Share2Pay function based on company data about customer pain points.

Shopping 139

Shopping 139

Retail TouchPoints

OCTOBER 14, 2022

Amazon sold more than 100 million items during its first-ever fall Prime sales event — nothing to sneeze at to be sure, but only a third of what the ecommerce giant moved during its core Prime Day sale in July. Still, Amazon’s Early Access sale, which took place Oct. 11 and 12, 2022, appears to have had the effect Adobe predicted of moving up the start of holiday shopping earlier than ever.

Shopping 306

Shopping Consumer Apparel Promotions 306

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Focus

OCTOBER 13, 2022

Victoria Square has announced that activewear and lifestyle brand Gilly Hicks has officially opened its first standalone store in Ireland. The store is located on the lower ground level of Victoria Square and follows the opening of Carnaby Street in London earlier this year. . Gilly Hicks sits in the Abercrombie & Fitch Co. (NYSE: ANF) brand portfolio, offering a range of activewear, loungewear and underwear, in patterns and colours that match everyone’s styles regardless of gender id

Location 182

Location ATS 182

Inside Retail

OCTOBER 14, 2022

It’s exciting times for Polestar. The Swedish performance electric car brand is opening its first ‘Space’ store in Australia, at Melbourne’s Chadstone Shopping Centre, this summer. The ‘Space’ retail concept enables customers to interact with the Polestar brand, meet product specialists and take a test drive in the all-electric Polestar 2. The concept was recently named “Most Immersive Brand Home” by leading design publication Wallpaper*.

Location 246

Location Planning Marketing Consumer 246

Hyken

OCTOBER 12, 2022

Social customer care may not be the most popular channel to deal with customer issues for most businesses, but that doesn’t mean it’s not important. More and more customers are turning to social media to get help. More on why in just a moment. For now, let’s address why companies aren’t using social channels. . When a company tells me they don’t want to participate in social media customer care, I ask why.

ATS 137

ATS 137

Retail TouchPoints

OCTOBER 12, 2022

Fast fashion retailer Forever 21 will add 14 new stores to its roster across the U.S. through June 2023. Forever 21 started to unveil its new U.S. stores in August 2022 with the opening of a location at the Gran Plaza Outlets in Calexico, Calif. In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico.

Location 306

Location Planning Fast Fashion Shopping 306

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Focus

OCTOBER 11, 2022

Shaftesbury has announced that The Hook, a unique art gallery retail concept, has opened its flagship London store in Seven Dials in the heart of the West End. Featuring a range of both established and emerging artists, across a variety of subjects and styles, the 1,588 sq ft space is located at 37A Neal Street, adjacent to Ollie Quinn. The Hook Seven Dials spans two floors and features their frequently updated collection of framed artwork.

Location 173

Location Fashion Shopping ATS 173

Inside Retail

OCTOBER 13, 2022

The face of beauty is shifting, with younger generations leading a step change in the way the industry approaches marketing and retail. Rather than advertising products in the pages of beauty magazines or TV commercials, Gen Z is increasingly learning about and buying their cosmetics through social media and influencers – specifically, on TikTok. Gen Z currently makes up around 18 per cent of Australia’s population, making them an increasingly important market for savvy businesses, as they age t

Department Stores 246

Department Stores Marketing Advertising Consumer 246

Small Biz Trends

OCTOBER 13, 2022

Are you looking for some fantastic marketing ideas to help with your Black Friday promotions? If so, you’ve come to the right place! In this blog post, we will share 20 of the best marketing tips for Black Friday. So, whether you are planning a big sale or just want to get ahead of the competition, be sure to read on. What Is Black Friday Marketing?

Marketing 132

Marketing Promotions Shipping Shopping 132

Retail TouchPoints

OCTOBER 11, 2022

Adobe expects U.S. online holiday sales to hit $209.7 billion in the period from Nov. 1 to Dec. 31, 2022, a 2.5% increase over holiday 2021. Adobe also expects more of this spending to come earlier in the season due to early shopping holidays such as the second Amazon Prime Day. The projected growth is significantly lower than the 8.6% increase last year, much of which was due to more shoppers returning to stores.

Apparel 304

Apparel Returns Promotions Accounting 304

Advertisement

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Focus

OCTOBER 11, 2022

Sloane Stanley has announced the opening of technology-led sleep smart brand, Sleep.8 , in its newly upsized and refurbished flagship store at 362-368 King’s Road. The expanded store, which has more than doubled in size, has opened its new look 2,950 sq ft space on the King’s Road. Designed by an in-house team, the store provides bespoke solutions for sleep-related challenges through eco-friendly products which are hypoallergenic and plant-based, providing advice and support from specially

Boutique 173

Boutique Accessories Location Shopping 173

Inside Retail

OCTOBER 11, 2022

Walking into the newly redesigned Wittner store in Booragoon shopping centre in Perth is like stepping inside a friend’s apartment, if that friend happened to be a stylist with exquisite taste. Premium and unique touches, such as marble accents, linen curtains, full-height mirrors, designer furniture and hand-crafted paper pendant lights created by local artists, convey a luxurious look and feel and signal the start of a new, more elevated era for the 110-year-old footwear brand, according to Wi

Fashion 246

Fashion Consumer Shopping Marketing 246

Small Biz Trends

OCTOBER 12, 2022

Did you know that it takes no more than 50 milliseconds for visitors to start forming an impression about your website? Whether it’s the aesthetics, usability, or content, first impressions matter, especially in the fast-paced digital world we live in today. If you’re a small to medium-sized business (SMB), chances are you don’t have an infinite budget to create the most perfect website on the planet.

Returns 131

Returns Customer Experience Marketing ATS 131

Retail TouchPoints

OCTOBER 10, 2022

‘Tis (almost) the season! Retail and etail spend massively on measurable digital advertising. This is true all year long, but recent studies show at least 26.8% of retail sales happen during Q4. Additionally, retailers typically devote 25% of their annual budgets to media during the four-day shopping period from Black Friday to Cyber Monday, according to a survey by performance advertising software Nanigans.

Marketing 298

Marketing Advertising Retail Marketing Consumer 298

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience