4 in-store technology trends that are shaping 2022
Retail Dive
OCTOBER 12, 2022
A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency.
Retail Dive
OCTOBER 12, 2022
A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency.
Wiser
OCTOBER 11, 2022
One of the most important decisions you will make as a business is how to price your products. No matter what part of the retail industry you’re in, how you price your products will have a direct effect on the success of your business. Customers can be extremely sensitive to prices, and often view price as one the main factors to consider when making purchases.
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Retail TouchPoints
OCTOBER 11, 2022
Nearly 125 million Americans now listen to podcasts monthly, according to eMarketer. Perhaps more importantly, Insider Intelligence estimates that the time this group of listeners spends with their podcasts is 53 minutes per day. Now imagine if even a portion of that time was spent with your brand, and you begin to see the appeal of the branded podcast. “ The ultimate point of any marketing is not to get in front of people, it’s to earn trust ,” said Jay Acunzo, host of the podcast Unthinkable a
Small Biz Trends
OCTOBER 12, 2022
Small businesses need access to capital right now and they’re having trouble finding it through loans. While small business loan approval rates at some lenders are up just slightly, according to the latest Biz2Credit Lending Report for September, access to capital remains a challenge. Biz2Credit CEO and co-founder Rohit Arora said small businesses continue to face the challenges of Covid issues – such as supply chain problems – as well as a tight labor market.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
OCTOBER 13, 2022
SMS marketing is a staple in today’s direct-to-consumer toolkit, opening new opportunities for customer engagement, retention, and revenue growth. The channel’s reach and popularity have extended to all corners of the world, including in Australia, where more brands and consumers are going mobile to not only communicate but shop. More than 74 per cent of Australian shoppers are already signed up to receive SMS marketing messages from brands, while more than half (51 per cent) say they would sign
Tokinomo
OCTOBER 12, 2022
If you already have a successful product line available in brick-and-mortar stores, then you know how challenging it is to launch new products. However, the needs and wants of customers are constantly changing. This means that FMCG brands need to adapt to these trends and changes by releasing new products or making changes to existing products.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
OCTOBER 12, 2022
Carnaby is world famous for its iconic Christmas installations and this year Carnaby welcomes the world with an immersive display which will be illuminated from Thursday 3rd November. Since 1997 Carnaby has brought joy to Christmas shoppers with inventive and magical lights. The streets have seen a variety of themes including an underwater seascape , colourful r ainbows , oversized fairy lights , giant snowmen , 60s in?
Inside Retail
OCTOBER 13, 2022
It can be easy to compare ourselves with others seemingly ten steps ahead in business, or to make the mistake of believing success came quickly or easily. In fact, many entrepreneurs will spend years learning from mistakes before solidifying and successfully executing a winning idea. What we don’t always see are the day-to-day steps of consistently working at an idea and on personal development to achieve said success.
Tokinomo
OCTOBER 11, 2022
Campaign scoop. Caring for your heart. It’s important to take care of your health and exercise constantly. Imagine going to your regular spinning class and Ice-T is your instructor. In this commercial from Cheerios , you’ll discover how these cereals can help your heart and why Ice-T is suddenly teaching a spinning class.
Retail TouchPoints
OCTOBER 13, 2022
Walmart has launched a selection of exclusive Roku smart home products, including security cameras, video doorbells, lighting and plugs. The items, which will have connectivity with the Roku TV Operating system, will be available in nearly 3,500 Walmart stores beginning Oct. 17. Initial capabilities of the new smart devices include letting users see who is at their doorbell through their television and using Roku voice remote to bring up video feeds.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Focus
OCTOBER 14, 2022
Nearly forty years after the lights were switched off at one of London’s best loved landmarks, Battersea Power Station opens today, Friday 14 th October , marking the first time the public can explore this iconic architectural masterpiece and enjoy the first of its unique shops, bars, restaurants and leisure venues. Electric Boulevard, a new pedestrianised high street, that runs between Gehry Partners’ Prospect Place and Foster + Partners’ Battersea Roof Gardens to the riverside neighbourhood’s
Inside Retail
OCTOBER 10, 2022
French luxury fashion house Balmain has launched a non-fungible token (NFT) based membership program, The Balmain Thread, in partnership with MintNFT. Launched during Paris Fashion Week, it’s a reimagined loyalty and rewards program powered by Web3 technology and designed to be a seamless experience across physical and digital environments. . The program realises Balmain’s creative director Olivier Rousteing’s vision of creating one unbroken story that will continue into the future.
Dezeen
OCTOBER 11, 2022
Used books are displayed in supermarket-style crates at the Deja Vu Recycle Store in Shanghai , which local studio Offhand Practice has designed to counter the "shabby" image associated with second-hand shops. The store, which also carries pre-owned fashion, is located on the first and second floor of a three-storey building on Shanghai's buzzy Anfu Road.
Retail TouchPoints
OCTOBER 12, 2022
Netflix is continuing to expand its business model — the streamer’s new ad-supported subscription tier is rumored to be launching as early as next month, and now the company is eyeing retail with the opening of its first multi-title store at The Grove in Los Angeles. The new Netflix pop-up store will open its doors on Oct. 13, 2022, and remain in place through the holiday season, until Jan. 6, 2023.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Focus
OCTOBER 14, 2022
TAG Heuer unveils today its exhibition windows and pop-up at London’s iconic shopping destination, Harrods. TAG Heuer has worked with the world’s leading department store for over 20 years, sharing a commitment to offering watchmaking excellence in an environment known for unparalleled luxury. Continuing this partnership, and following the opening of its new boutique in the heart of the Harrods Fine Watches room in February of this year, the exhibition showcases the celebrated Carrera Chronograp
Inside Retail
OCTOBER 14, 2022
Woolworths has reported a data breach impacting 2.2 million users of its MyDeal subsidiary. The company said in a stock exchange filing that a compromised user credential was used to gain unauthorised access to MyDeal’s customer relationship management system. The company is now contacting impacted users by email. “Woolworths Group’s cyber security and privacy teams are fully engaged and working closely with MyDeal to support the response,” said Woolworths Group chief security
Retail Dive
OCTOBER 11, 2022
The Abercrombie & Fitch Co. brand released the Share2Pay function based on company data about customer pain points.
Retail TouchPoints
OCTOBER 14, 2022
Amazon sold more than 100 million items during its first-ever fall Prime sales event — nothing to sneeze at to be sure, but only a third of what the ecommerce giant moved during its core Prime Day sale in July. Still, Amazon’s Early Access sale, which took place Oct. 11 and 12, 2022, appears to have had the effect Adobe predicted of moving up the start of holiday shopping earlier than ever.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Retail Focus
OCTOBER 13, 2022
Victoria Square has announced that activewear and lifestyle brand Gilly Hicks has officially opened its first standalone store in Ireland. The store is located on the lower ground level of Victoria Square and follows the opening of Carnaby Street in London earlier this year. . Gilly Hicks sits in the Abercrombie & Fitch Co. (NYSE: ANF) brand portfolio, offering a range of activewear, loungewear and underwear, in patterns and colours that match everyone’s styles regardless of gender id
Inside Retail
OCTOBER 14, 2022
It’s exciting times for Polestar. The Swedish performance electric car brand is opening its first ‘Space’ store in Australia, at Melbourne’s Chadstone Shopping Centre, this summer. The ‘Space’ retail concept enables customers to interact with the Polestar brand, meet product specialists and take a test drive in the all-electric Polestar 2. The concept was recently named “Most Immersive Brand Home” by leading design publication Wallpaper*.
Hyken
OCTOBER 12, 2022
Social customer care may not be the most popular channel to deal with customer issues for most businesses, but that doesn’t mean it’s not important. More and more customers are turning to social media to get help. More on why in just a moment. For now, let’s address why companies aren’t using social channels. . When a company tells me they don’t want to participate in social media customer care, I ask why.
Retail TouchPoints
OCTOBER 12, 2022
Fast fashion retailer Forever 21 will add 14 new stores to its roster across the U.S. through June 2023. Forever 21 started to unveil its new U.S. stores in August 2022 with the opening of a location at the Gran Plaza Outlets in Calexico, Calif. In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Retail Focus
OCTOBER 11, 2022
Shaftesbury has announced that The Hook, a unique art gallery retail concept, has opened its flagship London store in Seven Dials in the heart of the West End. Featuring a range of both established and emerging artists, across a variety of subjects and styles, the 1,588 sq ft space is located at 37A Neal Street, adjacent to Ollie Quinn. The Hook Seven Dials spans two floors and features their frequently updated collection of framed artwork.
Inside Retail
OCTOBER 13, 2022
The face of beauty is shifting, with younger generations leading a step change in the way the industry approaches marketing and retail. Rather than advertising products in the pages of beauty magazines or TV commercials, Gen Z is increasingly learning about and buying their cosmetics through social media and influencers – specifically, on TikTok. Gen Z currently makes up around 18 per cent of Australia’s population, making them an increasingly important market for savvy businesses, as they age t
Small Biz Trends
OCTOBER 13, 2022
Are you looking for some fantastic marketing ideas to help with your Black Friday promotions? If so, you’ve come to the right place! In this blog post, we will share 20 of the best marketing tips for Black Friday. So, whether you are planning a big sale or just want to get ahead of the competition, be sure to read on. What Is Black Friday Marketing?
Retail TouchPoints
OCTOBER 11, 2022
Adobe expects U.S. online holiday sales to hit $209.7 billion in the period from Nov. 1 to Dec. 31, 2022, a 2.5% increase over holiday 2021. Adobe also expects more of this spending to come earlier in the season due to early shopping holidays such as the second Amazon Prime Day. The projected growth is significantly lower than the 8.6% increase last year, much of which was due to more shoppers returning to stores.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Retail Focus
OCTOBER 11, 2022
Sloane Stanley has announced the opening of technology-led sleep smart brand, Sleep.8 , in its newly upsized and refurbished flagship store at 362-368 King’s Road. The expanded store, which has more than doubled in size, has opened its new look 2,950 sq ft space on the King’s Road. Designed by an in-house team, the store provides bespoke solutions for sleep-related challenges through eco-friendly products which are hypoallergenic and plant-based, providing advice and support from specially
Inside Retail
OCTOBER 11, 2022
Walking into the newly redesigned Wittner store in Booragoon shopping centre in Perth is like stepping inside a friend’s apartment, if that friend happened to be a stylist with exquisite taste. Premium and unique touches, such as marble accents, linen curtains, full-height mirrors, designer furniture and hand-crafted paper pendant lights created by local artists, convey a luxurious look and feel and signal the start of a new, more elevated era for the 110-year-old footwear brand, according to Wi
Small Biz Trends
OCTOBER 12, 2022
Did you know that it takes no more than 50 milliseconds for visitors to start forming an impression about your website? Whether it’s the aesthetics, usability, or content, first impressions matter, especially in the fast-paced digital world we live in today. If you’re a small to medium-sized business (SMB), chances are you don’t have an infinite budget to create the most perfect website on the planet.
Retail TouchPoints
OCTOBER 13, 2022
As many direct-to-consumer brands are learning, there is no one-size-fits-all strategy for growth. After all, there are so many channels and touch points available that can help brands acquire new customers, test new markets and expand their reach. To find their own unique path to growth, brands must select the combination of components that best suits their messaging, product set and target audience.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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