Sat.Dec 04, 2021 - Fri.Dec 10, 2021

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Is technology the answer to wrapping up 2021 in style?

Retail Focus

Following another year of turbulence, it’s no surprise there is still a great deal of uncertainty in the retail industry. Supply chain issues and pandemic-related shortages continue to impact retailers worldwide, while the ever-accelerating shift to online shopping has left gaps in the high street – with House of Fraser the latest big name to announce it is closing its Oxford Street store in January. .

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Shopping Center Outlook: Why Open Air, Mixed Use and Tech-First Locations Are Hot

Retail TouchPoints

The pandemic has been a challenging time for shopping centers, and even as vaccination rates climb and shoppers return to old habits, retailers are finding that many of their shopping preferences have permanently shifted. As the new year approaches, retailers need to think about what their expansion plans will look like and how their stores can best serve customers.

Location 300
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Post-Christmas trading period to hit $21 billion: ARA

Inside Retail

The Australian Retailers’ Association is expecting Aussies’ pent-up demand for shopping to continue beyond Christmas, divining that a record $21 billion will be spent in stores and online in the period between Boxing Day and January 15. ARA chief executive Paul Zahra said Boxing Day sales are always a key part of the retail calendar, but that that momentum will continue into the new year.

Shopping 299
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Retail events and conferences to attend in 2022

Tokinomo

The retail industry has changed a lot in the last few years, especially due to the Pandemic. It’s important for brands managers and retail representatives to keep up with the latest trends and find the best solutions for their shoppers.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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AV in retail: Putting the customer first

Retail Focus

Even before the pandemic, the bricks and mortar aspect of the retail sector was undergoing major changes as the battle to attract people into stores, rather than shop online, intensified. As shoppers return to malls and high streets, this trend shows no signs of abating, as retailers look to provide unique, interactive and frictionless experiences that tie in with digital offerings.

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Why Ecommerce Retailers Need an Open Relationship with Their Shippers this Holiday Season

Retail TouchPoints

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. The performance of each of the three main national carriers — FedEx, UPS and USPS — has steadily declined due to structural issues, including poor earnings, wage pressures and constrained labor. If you are a retailer stuck in a single-carrier relationship, it’s time to open it up, especially with holiday shopping underway.

Shipping 283

More Trending

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Dyson’s AI Success Story: A New DTC Playbook for Consumer Brands

Intelligence Node

Key Lessons from Dyson to Boost Your Direct-To-Consumer Retail Growth Content Summary : Why Dyson’s DTC Strategy Works Take Back Control of Your Brand’s Online Presence How Digitally Advanced Brands Use AI as a Differentiation Strategy How to be a DTC Trailblazer in 2022 Futureproof your Digital Growth with Dyson’s Data Best Practices The strongest […].

Consumer 196
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Patagonia’s CEO is intent on saving the planet

Retail Wire

Patagonia CEO Ryan Gellert has said that there is “a special place in hell” for companies that are not actively seeking to turn back climate change. “Our biggest contribution has not been the money we’ve given away. It’s not individual issues that we’ve advocated for. It’s not scaling grass-roots environmental activism through different levels of support,” he said. “It’s operating from the bowels of business and proving that businesses can exist to do more than maximize the wea

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Party City Uses AI-Enhanced Emails to Drive 4% In-Store Sales Increase

Retail TouchPoints

AI and brand language optimization are playing increasingly important roles in ecommerce, but Party City has leveraged these tools to boost its brick-and-mortar foot traffic and sales. Party City began using AI-powered copywriting platform Phrasee to increase the engagement and open rates of its customer email campaigns earlier in 2021. The COVID-19 pandemic had created a greater need to connect with customers online, particularly since more than 80% of Party City’s sales come from in-store shop

Checkout 269
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‘ReMade in Australia’ campaign to drive manufacturing with recycled content

Inside Retail

The Australian Government has launched a national campaign to incentivise Australians to recycle more, as well as to buy more products manufactured with recycled content. The ‘ReMade in Australia’ campaign signals a shift in how the country deals with its waste, according to Prime Minister Scott Morrison, and makes recycling one of six national manufacturing priorities moving into an election year.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Police opens second site in Scotland’s Caledonia Park

Retail Focus

Railpen, the investment manager for the £35bn Railways Pension Scheme, has announced Police, the Italian fashion accessories brand, has opened a new location in Caledonia Park, Scotland’s premier designer village. Adjacent to Hugo BOSS and Radley, Police’s new 1,500 sq ft store features Police’s full range of lifestyle and apparel products. This includes its latest collaborations, such as the Police x Lewis Hamilton eyewear range, designed in partnership with the F1 racing driver.

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Drone companies say they are ready to take off with retail deliveries

Retail Wire

Retailers have continued to test drone deliveries but have not yet made the decision to roll out air service broadly. The companies behind the technology say they are ready to go but retailers have still not given them the all clear.

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Investor Urges Kohl’s to Spin Off Ecommerce Business, Citing Potential Value of $12.4 Billion

Retail TouchPoints

Kohl’s has become the latest retailer to attract the attention of an activist investor seeking the separation of its digital and brick-and-mortar businesses. Engine Capital, which owns an approximately 1% stake in Kohl’s, believes the standalone ecommerce business could be “conservatively valued at $12.4 billion or more.” In comparison, Kohl’s total operation is currently valued at about $7.3 billion.

Returns 264
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Kookai turns to Avery Dennison to boost supply chain and omnichannel

Inside Retail

Global fashion retailer Kookai has cut inventory counts from a few days to 30 minutes as a result of implementing radio frequency identification (RFID), from Avery Dennison at its manufacturing facilities in Fiji and Sri Lanka. The project is at the heart of Kookai’s omnichannel strategy: ultimately, all clothing and stores will be equipped with RFID enabling it to precisely track all items within its supply chain, speed up check out times, enable online orders to be fulfilled from local s

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Seven Dials welcomes Rowing Blazers for its British debut

Retail Focus

Shaftesbury has announced the official opening of a debut pop-up store in Seven Dials for Rowing Blazers, the cult American clothing brand most well-known for their irreverent take on preppy clothing. Located on 16 Earlham Street, and spanning 872 sq ft, Rowing Blazers Seven Dials represents the brand’s first bricks-and-mortar British store which offers an edit of product from their A/W’21 collection fronted by Pete Davidson and Ziwe Fumudoh.

Fashion 189
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Holloway Li creates industrial interiors for Coalbrook's London showroom

Dezeen

Huge boilers, chimney-style columns and chainmail-fringed doorframes feature inside the central London showroom of bathroom brand Coalbrook, which has been designed by local studio Holloway Li. The retail space is situated in the city's Clerkenwell neighbourhood, set inside a former tobacco-pipe factory now known as The Market Building. Huge boilers (top image) and chainmail pendants (above) feature in the showroom.

Marketing 143
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Luxury Brand Elie Saab Launches DTC Site Offering High-End Customer Experience

Retail TouchPoints

Haute couture brand Elie Saab has its sights set on a new generation of digital-first luxury shoppers with the launch of its new direct-to-consumer (DTC) website. Built on Shopify Plus and developed in partnership with Astound Commerce , the new Elie Saab site aims to re-create the in-store customer journey with a content-rich, immersive digital experience.

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McDonald’s class action claims systemic failure to provide rest breaks

Inside Retail

McDonald’s is facing a class action over the company’s alleged failure to provide its employees with paid?10-minute?rest breaks. The McDonald’s staff class action filed in the Federal Court by Shine Lawyers follows a 2020 finding that former employee Chiara Staines was not provided with paid 10-minute rest breaks when working shifts four hours or longer.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Over 700 exhibitors confirmed for ISE 2022

Retail Focus

ISE 2022 returns with a vibrant and inspiring edition, a redesigned show floor and new demonstration areas guaranteed to enable exhibitors to ‘Rise Up. Reimagine. Ignite the Future.’. Exhibitors are signing up in significant numbers to take part in ISE 2022, the destination for world-class brands to showcase the latest technologies in pro AV. With over 700 exhibitors already committed, including bellwether brands Barco, Crestron, KNX, Kramer, LG, Panasonic, Samsung, and Sony to name just a few –

Returns 189
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How Much Money Do Uber Eats Drivers Make?

Small Biz Trends

Uber Eats has become one of the most popular online food ordering and delivery platforms. The secret to uber eats’ success comes from increased demand for delivery companies to provide pick-up and drop-off services for food. Uber offers gig workers a way of making money online while offering more choices of restaurant meals for customers while at the same time helping participating restaurants increase their pool of potential customers they can reach.

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DoorDash Enters NYC’s Ultra-Fast Grocery Delivery Wars

Retail TouchPoints

New York City has become a testing ground for ultra-fast grocery delivery, with orders delivered in 15 minutes or less. In the last year, startups such as Jokr , Gorillas and GoPuff have left legacy delivery services like Uber Eats and Instacart scrambling to keep up in the speed wars. Now, Instacart is reportedly planning a p i lot of 15-minute grocery deliveries, and DoorDash just announced that it is introducing a speed delivery service in NYC beginning with its convenience store network Dash

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Mad Mex returns to Australian ownership, ends Asia expansion plans

Inside Retail

Mexican restaurant chain, Mad Mex, has acquired back the 50 per cent ownership from its Singapore-based venture partner, 4Fingers International, shifting focus to its home market. The recent acquisition also means the end of Mad Mex’s ambitious expansion plan in Asia , which was announced two years ago before the pandemic forced it to change the strategy. .

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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The Cotswold Company launches in Leamington Spa

Retail Focus

The Cotswold Company, known for its high-quality, master-crafted furniture and home accessories, has today opened a brand-new store in Leamington Spa. The brand’s sixth store, the new Leamington Spa location will be the first of The Cotswold Company’s physical destinations to embody its revised brand ethos, following a company rebrand in April this year.

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The Advantage of Cisco SD-WAN Multitenancy

Cisco Retail

SD-WAN is fast becoming the standard for enterprises and service providers to connect users to applications reliably and securely across the remote workforce, branches, data centers, and multicloud. In a time when digital transformation is expanding exponentially and applications shift to the cloud and hybrid cloud, multiple use cases have emerged that necessitate very different network policies, security privileges, routing priorities, bandwidth requirements across different subsidiaries, partn

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NRF: Holiday Season on Track to Beat Original Forecast; Growth Could Reach 11.5% over 2020

Retail TouchPoints

Despite supply chain disruptions, inflation and the new COVID-19 Omicron variant, the National Retail Federation is now saying that 2021 holiday sales increases could actually beat original forecasts. The NRF originally projected that holiday sales would increase by 8.5% to 10.5% compared to 2020, but Jack Kleinhenz, Chief Economist at NRF, said he now thinks that number could go as high as 11.5%.

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New report details the pandemic pressures on retail’s workforce

Inside Retail

Retail and fast-food workers across Australia have seen their working hours and job security fall over the course of the pandemic, alongside an uptick in customer aggression , according to a joint report by the Australian National University and the University of Sydney. The ‘Pandemic Pressures’ report found that 49 per cent of retail workers reported their job security had fallen – worse among women and Australians who speak a different language at home – throughout Covid-19, as well as 51 per

Shopping 246
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Millennials lead the way on price sensitivity as the UK ‘cost of living crunch’ bites

Retail Focus

The UK’s cost of living squeeze is making Millennials and younger demographics more sensitive to pricing and promotions, the latest research from antuit.ai , the leader in SaaS Artificial Intelligence (AI) demand forecasting solutions, reveals. With increasing numbers of retailers passing on rising production costs – prompted by supply chain tension and labour market shortages – to the consumer, the CBI warns shoppers face the biggest price rises in 30 years this Christmas.

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Don't get comfortable — what to look out for in the next era of retail

Retail Dive

From personalization to beacon technology to curbside pickup 2.1, the next era of retail is here.

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How These Three Pillars Can Soften the Bullwhip Effect in Your Supply Chain

Retail TouchPoints

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Impacted by everything from container shortages to port congestion to loss of labor and COVID-related shutdowns, supply chains everywhere are facing disruptions exacerbated by the bullwhip effect: the amplified response to atypical demand that creates ripples throughout the chain.

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Australia to regulate crypto and BNPL in payments overhaul

Inside Retail

Australia will create a licencing framework for cryptocurrency exchanges and consider launching a retail central bank digital currency as part of the biggest overhaul of its payments industry in a quarter of a century. The country will also broaden its payment laws to cover online transaction providers like Apple Inc and Alphabet Inc’s Google as well as buy-now-pay-later (BNPL) providers like Afterpay Ltd, ending their run of operating without direct supervision. “If we do not reform

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.