Sat.Oct 31, 2020 - Fri.Nov 06, 2020

article thumbnail

Identifying the ‘Faces’ Behind Faceless Online Transactions

Retail TouchPoints

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. In 2019 , the total market share of online U.S. retail sales surpassed general merchandise sales for the first time in history. And as a result of the coronavirus pandemic, this trend is only increasing. According to McKinsey , ecommerce sales in apparel, department stores and beauty products have increased by nearly 10%, on average, since the onset of the pan

article thumbnail

Who is set to win the 2020 grocery price wars?

Intelligence Node

With the onset of the pandemic and the subsequent 360-degree shift in consumer buying behavior and priorities, there have been some immediately tangible effects on the food and grocery market which has been highest in importance, testing all their existing retail management systems and abilities to keep up with demand. Factors such as quality, price, […].

Consumer 197
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

iVend Mobile POS is Now Compatible with iOS 14

I Vend

This is an important advisory for customers using the iOS version of iVend Mobile POS. We are pleased to announce that iVend Mobile POS Version 5.3 is now compatible with iOS 14. You can now upgrade your iOS devices to the versions mentioned below and update your iVend Mobile POS app from the App Store. Choose the Right mPOS System for Your Business.

article thumbnail

Influencer Brands

Fashion Retail

Digital era, the long tail, streetwear, social media, pure players, business platforms, influencers, liquid design… these are some of the ingredients for cooking this article… Global volatility, from geopolitics to social instability, is the new normal. Companies in all industries need to adapt the way they manage their businesses in an ever changing landscape.

article thumbnail

5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

article thumbnail

Sephora Enhances Employee Communications During COVID and Beyond

Retail TouchPoints

Perhaps one of the hardest-hit retail categories during the pandemic has been beauty, a vertical that has relied on customers sampling products and hands-on interactions as part of the in-store experience. To make the most of opportunities as it prepared its stores for reopening, Sephora focused on elevating field communications with its 12,000 retail associates, providing them with vital tools and timely information that would keep employees up-to-date and engaged across its 530 stores in the U

article thumbnail

Protecting your Retail Brand Against the Growing Counterfeit Threat

Intelligence Node

Counterfeit products, representing nearly 3.5% of world trade today, are flooding the market and COVID-19 has exacerbated this problem for brands, manufacturers, and consumers. Counterfeit products accelerate price erosion and damage brand image, making it difficult to secure good margins and risking further deterioration of consumer trust. With the alarming growth of this counterfeit threat, […].

Consumer 197

More Trending

article thumbnail

What is Point-of-Purchase Marketing?

Wiser

Most shoppers are familiar with the experience of going into a store for something specific and walking out with more than they intended. How does this happen? One of the prime reasons is strong point-of-purchase marketing. Point-of-purchase (POP) marketing targets shoppers while they’re in a buying state of mind, and when done correctly, it can make your products too good to pass up in the moment.

article thumbnail

Dunkin’ Brands Acquired by Inspire Brands for $11.3 Billion

Retail TouchPoints

Inspire Brands will purchase Dunkin’ Brands , parent company of Dunkin’ and Baskin-Robbins , in a transaction valued at approximately $11.3 billion. Dunkin’ will join a restaurant portfolio of more than 11,000 locations, across brands including Arby’s, Buffalo Wild Wings, SONIC Drive-In and Jimmy John’s. The deal will nearly triple Inspire’s footprint, with the addition of more than 12,500 Dunkin’ and almost 8,000.

Location 306
article thumbnail

Who is set to win the 2020 grocery price wars?

IntelligenceNode

With the onset of the pandemic and the subsequent 360-degree shift in consumer buying behavior and priorities, there have been some immediately tangible effects on the food and grocery market which has been highest in importance, testing all their existing retail management systems and abilities to keep up with demand. Factors such as quality, price, […].

article thumbnail

Recycled aluminium cans decorate exterior of Daily Paper's first US store

Dezeen

Over 13,000 flattened aluminium cans decorate the facade of Dutch fashion label Daily Paper's inaugural shop in the US, which has opened in Manhattan, New York. The two-storey Daily Paper store spans 1,140 square feet (106 square metres) and occupies a prominent corner building in Manhattan's Lower East Side. The Daily Paper store occupies a corner plot in Manhattan's Lower East Side.

Fashion 98
article thumbnail

What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

article thumbnail

How COVID-19 Transformed Marketing Departments

Cross Cap

The COVID-19 pandemic has resulted in all non-essential service organizations requiring their employees to operate on a WFH (work from home) basis. Large corporations had a challenge to swiftly transform as they have mostly operated with employees at their corporate locations. With an influx of remote workers, some corporations even had to set up morning and afternoon sessions, so their VPN could handle the excess load.

article thumbnail

Nike to Lay Off 700 HQ Workers

Retail TouchPoints

Nike announced that it will lay off approximately 700 workers at its world headquarters by Jan. 8, 2021, according to a filing the company made on Nov. 2. The layoffs, which began several weeks ago, represent a 200 job-loss increase from the original forecast made in the summer, when the company previously announced plans to lay off 500 employees. Nike did not provide additional information regarding the specific job titles being let go, but CEO John Donahoe previously described the layoffs as p

Consumer 299
article thumbnail

How To Become a Great Retail Store Manager

Graff Retail

You can never underestimate the role a great manager has on the morale of your retail store team and the sales it generates. A really great manager motivates and inspires team members to perform at their optimal levels and deliver results. But when it comes to developing high performing teams, for most retail store managers, […].

article thumbnail

How Do You Choose the Right ERP Applications for Your Manufacturing Business?

Global Shop

ERP software is a tool that many manufacturers use to manage important business activities and operations such as their shop floors, customer relationships, financials, and more. ERP can enhance a variety of different areas in your manufacturing business, improve your bottom line, reduce your operational costs, upgrade your processes, increase accuracy and more.

article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

#RetailProphetAMA: How To Execute Experiences

Retail Prophet

In a post-pandemic retail world, the story a brand tells and how it tells it is more important than ever. When Rachel Shechtman launched STORY in 2011, she did so with the belief that retail held the potential to be about more than the transaction – it could serve as a channel for branded and community-based storytelling. STORY offered the point of view of a magazine, changed like a gallery, and sold things like a store.

ATS 52
article thumbnail

Chartwells Debuts Checkout-Free C-Store at University of Houston

Retail TouchPoints

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus. Cashierless experiences started picking up speed even prior to the pandemic, with retailers such as Amazon Go , 7-Eleven and other c-stores pioneering the space.

Checkout 293
article thumbnail

Tips for Tenants: Holiday Edition 2020

Broad Reach Retail

Continue to provide a safe and clean space for your customers and your employees. Train your employees and provide them with proper resources and protective gear. Clean high-touch areas, frequently. Enable DIY cleaning through hand sanitizer, disinfectant wipes, and other such products. Be flexible: continue offering pick-up and curbside delivery to accommodate social distancing.

article thumbnail

Fast Food Customers Whose Expectations Were Too High

Re-Tales

. This came from didyouknowfacts.com , and while I never worked in fast food, I did get similar customers working in a drug store. Sometimes they’d write a check to Rite-Aid when they were in Longs, or even think they were at the grocery store and ask where the produce is. Also had a customer call one time and after greeting him with “Thank you for calling Longs Drug Store, how can I help you?

article thumbnail

SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

article thumbnail

10 Powerful Ways To Use Artificial Intelligence In eCommerce For 2021

Retail Technology Review

You are sitting at your favorite coffee shop, sipping away your lip-smacking cuppa of beverage. Your thumb-twiddling and scrolling through hoodies and sweatshirts in Google.

article thumbnail

Under Armour Will Exit up to 3,000 Wholesale Partnerships to Focus on DTC

Retail TouchPoints

Under Armour plans to overhaul its wholesale partnerships, exiting between 2,000 and 3,000 stores in North America, according to company executives on a recent earnings call. The brand expects to be in approximately 10,000 stores by the end of 2022 as it shifts its toward direct-to-consumer (DTC) channels. “I just want to make it very clear, we’re going to grow in North America,” Under Armour President and CEO Patrik Frisk said on the call.

Wholesale 290
article thumbnail

Comment on Point of Sale System Basics for Retailers by seema

Bindo

Nice information sharing about Point of Sale System Basics for Retailers. A POS System is the hardware and software used to record the financial transactions of a retail store. It is the best tool for a store owner to manage and assess her business.

article thumbnail

Coronavirus Customer Support Update

Secure Retail

November 2020 England Lockdown. Last Updated – 03/11/2020. Estate Manager and Repair Services. Secure Retail will closely monitor, and act upon, the advice of the United Kingdom Government in relation to coronavirus COVID-19 restrictions. Our aim will be to work with our partners to try and ensure continued support for our Estate Manager Managed Service and product repair services, with the aim of minimising any impact on our customers.

article thumbnail

AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

article thumbnail

Will your online store be invisible on Black Friday?

Retail Technology Review

With 2020’s Black Friday and Cyber Monday predicted to be the busiest ever, eCommerce expert Optiseller is urging online retailers to make sure their data is in good shape, or risk missing out on valuable sales.

28
article thumbnail

Frans Johansson And the Intersection of Diversity And Innovation

Retail TouchPoints

As CEO of The Medici Group, Frans Johansson spends his days consulting with business leaders on the value of Diversity, Equity & Inclusion (DE&I), and how they support business differentiation and growth. He founded the business following the release of his 2004 book, The Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation.

ATS 285
article thumbnail

Comment on Upgrade to a Cloud-Based POS: The Complete Guide by seema

Bindo

Nice information about Upgrade to a Cloud-Based POS. I hope you will keep updating to us like this. POS App are highly used and also in demand now. cloud-based POS systems also provide increased flexibility, more thorough information management, better security, and an integrated omni-channel presence.

article thumbnail

Report: Mall Owners CBL & Associates and PREIT File for Bankruptcy as Pandemic Pressure Continues

Retail TouchPoints

Mall owners CBL & Associates and Pennsylvania Real Estate Investment Trust (PREIT) have each filed for Chapter 11 bankruptcy protection, according to CNBC. Mall owners have faced financial pressure stemming from low foot traffic, but while some have been forced into bankruptcy, others have been acquiring struggling retailers to help maintain rents.

article thumbnail

Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

article thumbnail

How College Town Retailers Can Best Cope With a Fraction of the Student Population

Retail TouchPoints

Predicting retail shopping demand in college towns has been unprecedented this school year. Typically, during a normal year, the U.S. has more than 20 million college and university students with an estimated $212 billion in discretionary spending power. However, 2020 has caused all kinds of havoc in almost every area of life, and in-person student attendance at colleges is just another example.

Planning 279
article thumbnail

Estée Lauder Elevates Online Gift-Giving with Recipient Personalization Options

Retail TouchPoints

The Estée Lauder Companies Inc. is making the online gift-giving experience more engaging for shoppers via a new option that incorporates a “Send as A Gift” button on its skincare and cosmetic brands’ websites. The brand is partnering with SmartGift to provide the offering. Consumers can choose which products they would like to gift and include a greeting card or personalization, before sending the gifting message to the recipient by text, email or any other digital platform.

Shipping 278
article thumbnail

inRiver Secures $32 Million in Latest Funding Round

Retail TouchPoints

Product information management (PIM) solution provider inRiver has closed a $32 million funding round led by Lugard Road Capital, with participation from existing investors Verdane, Industrifonden, Zobito and RoosGruppen. The company will use the funds to meet accelerated customer demand as well as support ongoing product development and expansion to new markets, including North America and parts of Europe.

article thumbnail

5 Lessons Online Merchandisers Can Learn From Leading Brick-and-Mortar Retailers

Retail TouchPoints

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . Not to mention the fact that there is value in physical touch. According to BigCommerce , 49% of consumers cite not being able to touch, feel or try on a product as one of their least favorite aspects of online shopping. .

Checkout 272
article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!