Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. In 2019 , the total market share of online U.S. retail sales surpassed general merchandise sales for the first time in history. And as a result of the coronavirus pandemic, this trend is only increasing. According to McKinsey , ecommerce sales in apparel, department stores and beauty products have increased by nearly 10%, on average, since the onset of the pan

Merchant Services 317

Merchant Services Payment Services Accounting Jewelry 317

Intelligence Node

NOVEMBER 6, 2020

With the onset of the pandemic and the subsequent 360-degree shift in consumer buying behavior and priorities, there have been some immediately tangible effects on the food and grocery market which has been highest in importance, testing all their existing retail management systems and abilities to keep up with demand. Factors such as quality, price, […].

Consumer 197

Consumer Management Marketing Supermarket 197

I Vend

NOVEMBER 4, 2020

This is an important advisory for customers using the iOS version of iVend Mobile POS. We are pleased to announce that iVend Mobile POS Version 5.3 is now compatible with iOS 14. You can now upgrade your iOS devices to the versions mentioned below and update your iVend Mobile POS app from the App Store. Choose the Right mPOS System for Your Business.

Point of Sale 98

Point of Sale Marketing 98

Fashion Retail

NOVEMBER 2, 2020

Digital era, the long tail, streetwear, social media, pure players, business platforms, influencers, liquid design… these are some of the ingredients for cooking this article… Global volatility, from geopolitics to social instability, is the new normal. Companies in all industries need to adapt the way they manage their businesses in an ever changing landscape.

Management 98

Management Fashion 98

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Customer Experience

Retail TouchPoints

NOVEMBER 3, 2020

Inspire Brands will purchase Dunkin’ Brands , parent company of Dunkin’ and Baskin-Robbins , in a transaction valued at approximately $11.3 billion. Dunkin’ will join a restaurant portfolio of more than 11,000 locations, across brands including Arby’s, Buffalo Wild Wings, SONIC Drive-In and Jimmy John’s. The deal will nearly triple Inspire’s footprint, with the addition of more than 12,500 Dunkin’ and almost 8,000.

Location 306

Location Store Operations ATS 306

Intelligence Node

NOVEMBER 2, 2020

Counterfeit products, representing nearly 3.5% of world trade today, are flooding the market and COVID-19 has exacerbated this problem for brands, manufacturers, and consumers. Counterfeit products accelerate price erosion and damage brand image, making it difficult to secure good margins and risking further deterioration of consumer trust. With the alarming growth of this counterfeit threat, […].

Consumer 197

Consumer Marketing Fashion 197

Wiser

NOVEMBER 3, 2020

Most shoppers are familiar with the experience of going into a store for something specific and walking out with more than they intended. How does this happen? One of the prime reasons is strong point-of-purchase marketing. Point-of-purchase (POP) marketing targets shoppers while they’re in a buying state of mind, and when done correctly, it can make your products too good to pass up in the moment.

Marketing 78

Marketing Kiosk Point of Sale Advertising 78

Retail TouchPoints

NOVEMBER 4, 2020

Nike announced that it will lay off approximately 700 workers at its world headquarters by Jan. 8, 2021, according to a filing the company made on Nov. 2. The layoffs, which began several weeks ago, represent a 200 job-loss increase from the original forecast made in the summer, when the company previously announced plans to lay off 500 employees. Nike did not provide additional information regarding the specific job titles being let go, but CEO John Donahoe previously described the layoffs as p

Consumer 299

Consumer Planning ATS 299

IntelligenceNode

NOVEMBER 6, 2020

With the onset of the pandemic and the subsequent 360-degree shift in consumer buying behavior and priorities, there have been some immediately tangible effects on the food and grocery market which has been highest in importance, testing all their existing retail management systems and abilities to keep up with demand. Factors such as quality, price, […].

Consumer 66

Consumer Management Marketing Supermarket 66

Dezeen

OCTOBER 31, 2020

Swiss brand Freitag has created a shop in Zurich, which is a "micro-factory" where customers can help make their own bag out of recycled tarpaulins. Named Sweat-Yourself-Shop, the interactive retail space on Grüngasse was designed by Freitag to take their existing customisation options one step further. Freitag bags are made of recycled truck tarpaulins.

Shopping 98

Shopping Accessories Fashion ATS 98

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Cross Cap

NOVEMBER 4, 2020

The COVID-19 pandemic has resulted in all non-essential service organizations requiring their employees to operate on a WFH (work from home) basis. Large corporations had a challenge to swiftly transform as they have mostly operated with employees at their corporate locations. With an influx of remote workers, some corporations even had to set up morning and afternoon sessions, so their VPN could handle the excess load.

Marketing 52

Marketing Planning Management Location 52

Retail TouchPoints

NOVEMBER 3, 2020

Under Armour plans to overhaul its wholesale partnerships, exiting between 2,000 and 3,000 stores in North America, according to company executives on a recent earnings call. The brand expects to be in approximately 10,000 stores by the end of 2022 as it shifts its toward direct-to-consumer (DTC) channels. “I just want to make it very clear, we’re going to grow in North America,” Under Armour President and CEO Patrik Frisk said on the call.

Wholesale 290

Wholesale Apparel Promotions Planning 290

Global Shop

NOVEMBER 2, 2020

ERP software is a tool that many manufacturers use to manage important business activities and operations such as their shop floors, customer relationships, financials, and more. ERP can enhance a variety of different areas in your manufacturing business, improve your bottom line, reduce your operational costs, upgrade your processes, increase accuracy and more.

Accounting 52

Accounting Management Shopping Planning 52

Graff Retail

NOVEMBER 2, 2020

You can never underestimate the role a great manager has on the morale of your retail store team and the sales it generates. A really great manager motivates and inspires team members to perform at their optimal levels and deliver results. But when it comes to developing high performing teams, for most retail store managers, […].

Management 52

Management ATS 52

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Prophet

NOVEMBER 2, 2020

In a post-pandemic retail world, the story a brand tells and how it tells it is more important than ever. When Rachel Shechtman launched STORY in 2011, she did so with the belief that retail held the potential to be about more than the transaction – it could serve as a channel for branded and community-based storytelling. STORY offered the point of view of a magazine, changed like a gallery, and sold things like a store.

ATS 52

ATS 52

Retail TouchPoints

NOVEMBER 4, 2020

As CEO of The Medici Group, Frans Johansson spends his days consulting with business leaders on the value of Diversity, Equity & Inclusion (DE&I), and how they support business differentiation and growth. He founded the business following the release of his 2004 book, The Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation.

ATS 285

ATS 285

Broad Reach Retail

NOVEMBER 1, 2020

Continue to provide a safe and clean space for your customers and your employees. Train your employees and provide them with proper resources and protective gear. Clean high-touch areas, frequently. Enable DIY cleaning through hand sanitizer, disinfectant wipes, and other such products. Be flexible: continue offering pick-up and curbside delivery to accommodate social distancing.

Promotions 52

Promotions Shopping Planning 52

Re-Tales

OCTOBER 31, 2020

. This came from didyouknowfacts.com , and while I never worked in fast food, I did get similar customers working in a drug store. Sometimes they’d write a check to Rite-Aid when they were in Longs, or even think they were at the grocery store and ask where the produce is. Also had a customer call one time and after greeting him with “Thank you for calling Longs Drug Store, how can I help you?

Advertising 52

Advertising Location ATS Management 52

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Bindo

NOVEMBER 3, 2020

Nice information sharing about Point of Sale System Basics for Retailers. A POS System is the hardware and software used to record the financial transactions of a retail store. It is the best tool for a store owner to manage and assess her business.

Point of Sale 40

Point of Sale Management 40

Retail TouchPoints

NOVEMBER 2, 2020

Mall owners CBL & Associates and Pennsylvania Real Estate Investment Trust (PREIT) have each filed for Chapter 11 bankruptcy protection, according to CNBC. Mall owners have faced financial pressure stemming from low foot traffic, but while some have been forced into bankruptcy, others have been acquiring struggling retailers to help maintain rents.

Payment Services 279

Payment Services Planning Store Operations 279

Secure Retail

NOVEMBER 3, 2020

November 2020 England Lockdown. Last Updated – 03/11/2020. Estate Manager and Repair Services. Secure Retail will closely monitor, and act upon, the advice of the United Kingdom Government in relation to coronavirus COVID-19 restrictions. Our aim will be to work with our partners to try and ensure continued support for our Estate Manager Managed Service and product repair services, with the aim of minimising any impact on our customers.

Payment Services 40

Payment Services Management ATS 40

Retail Technology Review

NOVEMBER 4, 2020

You are sitting at your favorite coffee shop, sipping away your lip-smacking cuppa of beverage. Your thumb-twiddling and scrolling through hoodies and sweatshirts in Google.

Shopping 44

Shopping ATS 44

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Bindo

NOVEMBER 1, 2020

Nice information about Upgrade to a Cloud-Based POS. I hope you will keep updating to us like this. POS App are highly used and also in demand now. cloud-based POS systems also provide increased flexibility, more thorough information management, better security, and an integrated omni-channel presence.

Management 40

Management 40

Retail TouchPoints

NOVEMBER 2, 2020

Predicting retail shopping demand in college towns has been unprecedented this school year. Typically, during a normal year, the U.S. has more than 20 million college and university students with an estimated $212 billion in discretionary spending power. However, 2020 has caused all kinds of havoc in almost every area of life, and in-person student attendance at colleges is just another example.

Planning 279

Planning Returns Target Market ATS 279

Retail TouchPoints

NOVEMBER 5, 2020

The Estée Lauder Companies Inc. is making the online gift-giving experience more engaging for shoppers via a new option that incorporates a “Send as A Gift” button on its skincare and cosmetic brands’ websites. The brand is partnering with SmartGift to provide the offering. Consumers can choose which products they would like to gift and include a greeting card or personalization, before sending the gifting message to the recipient by text, email or any other digital platform.

Shipping 278

Shipping Customer Experience Shopping Consumer 278

Retail TouchPoints

NOVEMBER 2, 2020

Product information management (PIM) solution provider inRiver has closed a $32 million funding round led by Lugard Road Capital, with participation from existing investors Verdane, Industrifonden, Zobito and RoosGruppen. The company will use the funds to meet accelerated customer demand as well as support ongoing product development and expansion to new markets, including North America and parts of Europe.

Customer Experience 274

Customer Experience Management Marketing 274

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Retail TouchPoints

NOVEMBER 5, 2020

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . Not to mention the fact that there is value in physical touch. According to BigCommerce , 49% of consumers cite not being able to touch, feel or try on a product as one of their least favorite aspects of online shopping. .

Checkout 272

Checkout Store Layout Promotions Accessories 272

Retail TouchPoints

NOVEMBER 5, 2020

Feed management platform Channable can help retailers manage their product listings and orders across thousands of online marketplaces, affiliate networks and price comparison sites. The company’s solutions are designed to optimize product and service go-to-market strategies and online advertising. The Channable platform provides retailers with product data feed management solutions to help them advertise and sell their products on any marketplace.

Management 264

Management Advertising Marketing Shopping 264

Retail TouchPoints

NOVEMBER 5, 2020

Alibaba launched the 11.11 Global Shopping Holiday in two phases, joining other major retailers in spreading its biggest shopping days over longer periods. The first phase, which ran from Nov. 1 to 3, was already a success, drawing in hundreds of millions of shoppers and setting new gross merchandise volume (GMV) records. U.S. brands fared well during this period, and Estée Lauder ’s Tmall flagship store was the first to surpass 1 billion yuan. ( $151.4 million ) in sales.

Jewelry 264

Jewelry Shopping Consumer 264

Retail TouchPoints

NOVEMBER 5, 2020

Clyde , a product protection platform, aims to empower retailers by letting them offer their customers extended warranties and accident coverage as ways to grow revenue and drive customer loyalty. The plug-and-play system can seamlessly match warranty contracts with products, giving retailers full visibility into customer information, claims and program performance.

Management 251

Management Customer Experience 251

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance