Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. In 2019 , the total market share of online U.S. retail sales surpassed general merchandise sales for the first time in history. And as a result of the coronavirus pandemic, this trend is only increasing. According to McKinsey , ecommerce sales in apparel, department stores and beauty products have increased by nearly 10%, on average, since the onset of the pan

Merchant Services 309

Merchant Services Payment Services Accounting Jewelry 309

Intelligence Node

NOVEMBER 6, 2020

With the onset of the pandemic and the subsequent 360-degree shift in consumer buying behavior and priorities, there have been some immediately tangible effects on the food and grocery market which has been highest in importance, testing all their existing retail management systems and abilities to keep up with demand. Factors such as quality, price, […].

Consumer 197

Consumer Management Marketing Supermarket 197

I Vend

NOVEMBER 4, 2020

This is an important advisory for customers using the iOS version of iVend Mobile POS. We are pleased to announce that iVend Mobile POS Version 5.3 is now compatible with iOS 14. You can now upgrade your iOS devices to the versions mentioned below and update your iVend Mobile POS app from the App Store. Choose the Right mPOS System for Your Business.

Point of Sale 98

Point of Sale Marketing 98

Fashion Retail

NOVEMBER 2, 2020

Digital era, the long tail, streetwear, social media, pure players, business platforms, influencers, liquid design… these are some of the ingredients for cooking this article… Global volatility, from geopolitics to social instability, is the new normal. Companies in all industries need to adapt the way they manage their businesses in an ever changing landscape.

Management 98

Management Fashion 98

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail TouchPoints

NOVEMBER 3, 2020

Inspire Brands will purchase Dunkin’ Brands , parent company of Dunkin’ and Baskin-Robbins , in a transaction valued at approximately $11.3 billion. Dunkin’ will join a restaurant portfolio of more than 11,000 locations, across brands including Arby’s, Buffalo Wild Wings, SONIC Drive-In and Jimmy John’s. The deal will nearly triple Inspire’s footprint, with the addition of more than 12,500 Dunkin’ and almost 8,000.

Location 300

Location Store Operations ATS 300

Intelligence Node

NOVEMBER 2, 2020

Counterfeit products, representing nearly 3.5% of world trade today, are flooding the market and COVID-19 has exacerbated this problem for brands, manufacturers, and consumers. Counterfeit products accelerate price erosion and damage brand image, making it difficult to secure good margins and risking further deterioration of consumer trust. With the alarming growth of this counterfeit threat, […].

Consumer 197

Consumer Marketing Fashion 197

Wiser

NOVEMBER 3, 2020

Most shoppers are familiar with the experience of going into a store for something specific and walking out with more than they intended. How does this happen? One of the prime reasons is strong point-of-purchase marketing. Point-of-purchase (POP) marketing targets shoppers while they’re in a buying state of mind, and when done correctly, it can make your products too good to pass up in the moment.

Marketing 78

Marketing Kiosk Point of Sale Advertising 78

Retail TouchPoints

NOVEMBER 3, 2020

Under Armour plans to overhaul its wholesale partnerships, exiting between 2,000 and 3,000 stores in North America, according to company executives on a recent earnings call. The brand expects to be in approximately 10,000 stores by the end of 2022 as it shifts its toward direct-to-consumer (DTC) channels. “I just want to make it very clear, we’re going to grow in North America,” Under Armour President and CEO Patrik Frisk said on the call.

Wholesale 284

Wholesale Apparel Promotions Planning 284

IntelligenceNode

NOVEMBER 6, 2020

With the onset of the pandemic and the subsequent 360-degree shift in consumer buying behavior and priorities, there have been some immediately tangible effects on the food and grocery market which has been highest in importance, testing all their existing retail management systems and abilities to keep up with demand. Factors such as quality, price, […].

Consumer 66

Consumer Management Marketing Supermarket 66

Dezeen

OCTOBER 31, 2020

Swiss brand Freitag has created a shop in Zurich, which is a "micro-factory" where customers can help make their own bag out of recycled tarpaulins. Named Sweat-Yourself-Shop, the interactive retail space on Grüngasse was designed by Freitag to take their existing customisation options one step further. Freitag bags are made of recycled truck tarpaulins.

Shopping 98

Shopping Accessories Fashion ATS 98

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Cross Cap

NOVEMBER 4, 2020

The COVID-19 pandemic has resulted in all non-essential service organizations requiring their employees to operate on a WFH (work from home) basis. Large corporations had a challenge to swiftly transform as they have mostly operated with employees at their corporate locations. With an influx of remote workers, some corporations even had to set up morning and afternoon sessions, so their VPN could handle the excess load.

Marketing 52

Marketing Planning Management Location 52

Retail TouchPoints

NOVEMBER 2, 2020

Predicting retail shopping demand in college towns has been unprecedented this school year. Typically, during a normal year, the U.S. has more than 20 million college and university students with an estimated $212 billion in discretionary spending power. However, 2020 has caused all kinds of havoc in almost every area of life, and in-person student attendance at colleges is just another example.

Planning 274

Planning Returns Target Market ATS 274

Graff Retail

NOVEMBER 2, 2020

You can never underestimate the role a great manager has on the morale of your retail store team and the sales it generates. A really great manager motivates and inspires team members to perform at their optimal levels and deliver results. But when it comes to developing high performing teams, for most retail store managers, […].

Management 52

Management ATS 52

Global Shop

NOVEMBER 2, 2020

ERP software is a tool that many manufacturers use to manage important business activities and operations such as their shop floors, customer relationships, financials, and more. ERP can enhance a variety of different areas in your manufacturing business, improve your bottom line, reduce your operational costs, upgrade your processes, increase accuracy and more.

Accounting 52

Accounting Management Shopping Planning 52

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Customer Experience

Retail Prophet

NOVEMBER 2, 2020

In a post-pandemic retail world, the story a brand tells and how it tells it is more important than ever. When Rachel Shechtman launched STORY in 2011, she did so with the belief that retail held the potential to be about more than the transaction – it could serve as a channel for branded and community-based storytelling. STORY offered the point of view of a magazine, changed like a gallery, and sold things like a store.

ATS 52

ATS 52

Retail TouchPoints

NOVEMBER 2, 2020

Mall owners CBL & Associates and Pennsylvania Real Estate Investment Trust (PREIT) have each filed for Chapter 11 bankruptcy protection, according to CNBC. Mall owners have faced financial pressure stemming from low foot traffic, but while some have been forced into bankruptcy, others have been acquiring struggling retailers to help maintain rents.

Payment Services 271

Payment Services Planning Store Operations 271

Broad Reach Retail

NOVEMBER 1, 2020

Continue to provide a safe and clean space for your customers and your employees. Train your employees and provide them with proper resources and protective gear. Clean high-touch areas, frequently. Enable DIY cleaning through hand sanitizer, disinfectant wipes, and other such products. Be flexible: continue offering pick-up and curbside delivery to accommodate social distancing.

Promotions 52

Promotions Shopping Planning 52

Re-Tales

OCTOBER 31, 2020

. This came from didyouknowfacts.com , and while I never worked in fast food, I did get similar customers working in a drug store. Sometimes they’d write a check to Rite-Aid when they were in Longs, or even think they were at the grocery store and ask where the produce is. Also had a customer call one time and after greeting him with “Thank you for calling Longs Drug Store, how can I help you?

Advertising 52

Advertising Location ATS Management 52

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Retail Technology Review

NOVEMBER 4, 2020

You are sitting at your favorite coffee shop, sipping away your lip-smacking cuppa of beverage. Your thumb-twiddling and scrolling through hoodies and sweatshirts in Google.

Shopping 44

Shopping ATS 44

Retail TouchPoints

NOVEMBER 4, 2020

Nike announced that it will lay off approximately 700 workers at its world headquarters by Jan. 8, 2021, according to a filing the company made on Nov. 2. The layoffs, which began several weeks ago, represent a 200 job-loss increase from the original forecast made in the summer, when the company previously announced plans to lay off 500 employees. Nike did not provide additional information regarding the specific job titles being let go, but CEO John Donahoe previously described the layoffs as p

Consumer 267

Consumer Planning ATS 267

Bindo

NOVEMBER 3, 2020

Nice information sharing about Point of Sale System Basics for Retailers. A POS System is the hardware and software used to record the financial transactions of a retail store. It is the best tool for a store owner to manage and assess her business.

Point of Sale 40

Point of Sale Management 40

Secure Retail

NOVEMBER 3, 2020

November 2020 England Lockdown. Last Updated – 03/11/2020. Estate Manager and Repair Services. Secure Retail will closely monitor, and act upon, the advice of the United Kingdom Government in relation to coronavirus COVID-19 restrictions. Our aim will be to work with our partners to try and ensure continued support for our Estate Manager Managed Service and product repair services, with the aim of minimising any impact on our customers.

Payment Services 40

Payment Services Management ATS 40

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Technology Review

NOVEMBER 2, 2020

With 2020’s Black Friday and Cyber Monday predicted to be the busiest ever, eCommerce expert Optiseller is urging online retailers to make sure their data is in good shape, or risk missing out on valuable sales.

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Retail TouchPoints

NOVEMBER 5, 2020

Feed management platform Channable can help retailers manage their product listings and orders across thousands of online marketplaces, affiliate networks and price comparison sites. The company’s solutions are designed to optimize product and service go-to-market strategies and online advertising. The Channable platform provides retailers with product data feed management solutions to help them advertise and sell their products on any marketplace.

Management 261

Management Advertising Marketing Shopping 261

Bindo

NOVEMBER 2, 2020

Nice Information about restaurant point sale system. In a busy restaurant, the menu planning software is an asset frequently overlooked by a busy kitchen. Yet menu planning is one of the major cost-saving components in a restaurant.

Point of Sale 40

Point of Sale Planning 40

Retail TouchPoints

NOVEMBER 5, 2020

Alibaba launched the 11.11 Global Shopping Holiday in two phases, joining other major retailers in spreading its biggest shopping days over longer periods. The first phase, which ran from Nov. 1 to 3, was already a success, drawing in hundreds of millions of shoppers and setting new gross merchandise volume (GMV) records. U.S. brands fared well during this period, and Estée Lauder ’s Tmall flagship store was the first to surpass 1 billion yuan. ( $151.4 million ) in sales.

Jewelry 250

Jewelry Shopping Consumer 250

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail TouchPoints

NOVEMBER 5, 2020

The Estée Lauder Companies Inc. is making the online gift-giving experience more engaging for shoppers via a new option that incorporates a “Send as A Gift” button on its skincare and cosmetic brands’ websites. The brand is partnering with SmartGift to provide the offering. Consumers can choose which products they would like to gift and include a greeting card or personalization, before sending the gifting message to the recipient by text, email or any other digital platform.

Shipping 235

Shipping Customer Experience Shopping Consumer 235

Retail TouchPoints

NOVEMBER 4, 2020

As CEO of The Medici Group, Frans Johansson spends his days consulting with business leaders on the value of Diversity, Equity & Inclusion (DE&I), and how they support business differentiation and growth. He founded the business following the release of his 2004 book, The Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation.

ATS 213

ATS 213

Retail TouchPoints

NOVEMBER 6, 2020

Since the start of the pandemic, cleanliness has become more important than ever. This is a particularly important challenge for grocery retailers like Schnuck Markets , which exist in a space where food-based messes and spills are a regular part of doing business. “When you think about it, you’ve got a 60,000-square-foot. kitchen floor,” said Kim Anderson, Senior Director of Store Operations Support at Schnuck Markets in an interview with Retail TouchPoints.

Marketing 210

Marketing Store Operations Location ATS 210

Retail TouchPoints

NOVEMBER 2, 2020

Product information management (PIM) solution provider inRiver has closed a $32 million funding round led by Lugard Road Capital, with participation from existing investors Verdane, Industrifonden, Zobito and RoosGruppen. The company will use the funds to meet accelerated customer demand as well as support ongoing product development and expansion to new markets, including North America and parts of Europe.

Customer Experience 201

Customer Experience Management Marketing 201

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Customer Experience