Sat.Feb 04, 2023 - Fri.Feb 10, 2023

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How to avoid stockouts: Best practices for retailers

Tokinomo

Stockouts can be a major issue for retailers, leading to lost sales, frustrated customers, and a damaged reputation. Avoiding stockouts requires careful planning and attention to detail, but the effort is well worth it. By taking the right steps, retailers can keep their shelves fully stocked and meet the needs of their customers.

Planning 246
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Three Reasons to Offer Same-Day Delivery and Three Reasons Not To

Retail Focus

Are you considering offering your customers same-day delivery? If so, you should first spend time considering the following advantages and disadvantages. Three Reasons to Offer Same-day Delivery Let us begin with the positives. The following three reasons why you should provide same-day delivery will undoubtedly make you think same-day deliveries are a good idea. 1.

Returns 130
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Declining returns push brands to diversify advertising channels

Inside Retail

The cost of customer acquisition on Google ads has become higher than ever before, with most brands now paying an average of $28 per customer – enough to cover a takeout meal, a decent bottle of red, or two movie tickets on cheap Tuesdays. There’s a clear need for high-performing alternatives to Google and Facebook that help brands convert customers for less, without sacrificing quality or reach.

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Seven Ways to Show Your Employees Some Love on Valentine’s Day

Hyken

If you show your employees a little love this Valentine’s Day, they will reciprocate with a little love for you, your company, and your customers. Earlier this year, I shared a business prediction for 2023: Companies will focus as much – maybe more – on their employees as they do on customers. If you’ve been following my work, this isn’t anything new.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Reuters: Kroger and Albertsons Seek Sale of Up to 300 Stores to Ease Merger Concerns

Retail TouchPoints

Kroger and Albertsons Companies are reportedly working on plans to sell between 250 and 300 of their combined 4,996 stores in order to alleviate U.S. antitrust concerns regarding their merger, people familiar with the matter told Reuters. The move is aimed at easing regulators’ concerns that the deal could lead to grocery price hikes during a time of heavy inflation.

Grocer 325
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The Heart of EuroShop: Shopfitting, Store Design & Visual Merchandising

Retail Focus

The EuroShop trade fair, held in Düsseldorf from 26th February to 2nd March 2023, will showcase the latest developments in retail design, shop fitting and visual merchandising. This sector, one of eight experience areas at EuroShop, is the largest and most diverse, with 328 exhibitors showcasing their latest products and ideas over 28,000 square metres of exhibition space in Halls 10, 11, 12 and 13.

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Delivery robots, Gen Alpha, and Shopping Priorities - Weekly Snacks #41

Tokinomo

Campaign Corner Teasing the roast. In this commercial , Mr. Peanut, the famous Planters character, will participate in a comedy roast but constantly interrupts the Roastmaster General, Jeff Ross. Despite his attempts to offer jokes, he doesn't understand that he can't help with his own roast. The Roast of Mr. Peanut will take place during Super Bowl LVII on Feb 12, 2023.

Shopping 246
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Albertsons Launches Health and Wellness Platform Across 16 Banners

Retail TouchPoints

Albertsons has introduced the Sincerely Health platform, built in collaboration with healthcare providers, insurance and technology companies and using insights gathered from more than 10,000 customers and associates. The platform is accessible on the websites and apps of 16 of the supermarket giant’s banners, including Albertsons , Shaw’s, Safeway, Vons, Jewel-Osco, Acme and Tom Thumb.

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EuroShop 2023 Preview

Retail Focus

EuroShop 2023 is set to be more important than ever as the global retail industry looks to recover from the effects of the pandemic. Taking place in Düsseldorf from 26 February to 2 March, EuroShop will provide a platform for over 1,700 exhibitors from 56 nations to showcase their latest developments and innovations in the retail industry. EuroShop will showcase innovative solutions from exhibitors designed to help retailers adapt to the changing customer habits and needs.

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US demand boosts L’Oreal fourth-quarter sales

Inside Retail

L’Oreal posted 8.1 per cent sales growth in the fourth quarter, a touch slower than in the previous three months, with firm demand in the United States and Europe helping to offset the dent from coronavirus disruptions in China. The cosmetics company, which sells Maybelline mascara and CeraVe skincare, recorded sales for the last three month of 2022 of US$11.1 billion, in line with analyst expectations, according to Refinitiv data.

Marketing 246
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Think Omnichannel to Help Your Business—and Your Shoppers—Succeed

Wiser

For most retailers, the ultimate goal is creating a seamless shopping experience for consumers. What does this mean today? A shopping experience that spans channels, allowing customers to engage with a brand online, in-store, and in between. According to Commbox , 90 percent of consumers use multiple channels when making purchases. Furthermore, 75 percent of consumers say that they now expect to be interacted with across multiple channels, be it by phone, email, social media, or in person.

Consumer 145
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How Benefit Cosmetics Turned a Product Launch into an Event (and a Major Marketing Win)

Retail TouchPoints

As any beauty loyalist will attest, there is nothing more gut-wrenching than a favorite product being discontinued. Beauty brands know this, of course, which is why the decision to discontinue a product line is never taken lightly. Prestige beauty brand Benefit Cosmetics found itself in this tricky situation last year when it decided to replace its current line of blushes with a new range.

Marketing 301
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Proximity retailing and current retail environmental paradoxes

Retail Focus

“Proximity” has become a controversial term when it comes to retail. In an urban setting, “proximity” goes back to its golden age because customers find it more practical and suitable for shopping around the corner. In remote villages, proximity retail suffers. Customers find it more convenient to drive back and forth to find a retail conglomerate to make or complete their purchases.

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Adidas launches its first new label in 50 years

Inside Retail

Sportswear giant Adidas has revealed its first brand-new label in five decades – Adidas Sportswear, which will launch this month. The new line, in partnership with producer and style icon Jenna Ortega, aims to elevate the wearer’s everyday appearance with a selection of modern fits featuring cutting-edge performance technology to bring the same level of comfort and assurance to everyday life as its performance collections have for athletes for decades.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Adidas says Ye debacle could cost brand more than $1 billion in sales

Retail Wire

Adidas’ split with Ye, formerly known as Kanye West, could cost the company $1.3 billion in sales this year. The sportswear brand severed its relationship with Ye following a series of antisemitic statements made by the rapper and entrepreneur.

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JCPenney Names New Transformation and Strategy Officer

Retail TouchPoints

JCPenney has appointed Keith Melker as its new Chief Strategy and Transformation Officer. Key areas of focus will include driving profitable consumer traffic, enhancing inventory management, further advancing digital growth and evolving the value delivery model. Keith Melker Melker’s most recent position was CEO of Wehner Multifamily, a Texas-based property management company.

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Foot Locker opens new Westfield Stratford flagship

Retail Focus

In a bid to offer an elevated retail experience and inspire youth culture, Foot Locker has opened a new, 10,000 sqm store in the UK. The store sets a precedent by combining innovation and technology to provide customers with the ultimate shopping experience. By making visitors active participants and going beyond traditional retail, the brand aims to build a deeper connection with the local community.

Returns 264
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Are retailers in for disheartening Valentine’s Day sales this year?

Inside Retail

While love will be in the air this Valentine’s Day, there’s mixed data relating to whether customers will buy in, on account of cost of living challenges, and a change in the way that the holiday is celebrated. Research from the Australian Retailers Association (ARA) and Roy Morgan from late January showed that customers are set to spend $485 million during Valentine’s Day, up 16.9 per cent on the previous year.

Consumer 246
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Economists rethinking recession forecasts

Retail Wire

The U.S. economy has proven more resilient than many economists expected with job growth continuing despite layoffs and consumer spending remaining relatively strong in the face of inflation.

Consumer 130
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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Macroeconomic forces — from inflation to corporate layoffs and the unknown impacts of a recession — are creating uncertainty throughout the retail industry. But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023.

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Common Mistakes Rental Owners Make

Retail Focus

As a rental property owner, it can be easy to make mistakes that can cost you time, money, and headaches. Here are some common mistakes rental owners make and how to avoid them. Not running adequate checks on a potential tenant One of the rental owners’ biggest mistakes is not conducting thorough background checks on potential tenants. It’s important to verify a tenant’s income, credit history, and rental history to ensure they will be able to pay rent on time and take care of

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Ebay culls 500 roles worldwide

Inside Retail

E-commerce platform Ebay is set to lay off 500 employees globally – about 4 per cent of its workforce. On Tuesday, Ebay CEO Jamie Iannone said the decision was made after considering the effects of the “current macroeconomic situation around the world” and to better evolve the organisation into the next step of its strategy. When approached for comment, an Ebay Australia spokesman would not say how many staff in Australia will be laid off and would not comment further “Today’s actions are design

Marketing 246
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Kroger and Albertsons plan to divest stores to get FTC merger approval

Retail Wire

Kroger and Albertsons are looking at selling between 250 and 300 stores in a strategy to gain approval from the Federal Trade Commission for their planned merger. The two supermarket giants operate 4,996 stores combined.

Planning 130
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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how severe will it be? What will the Fed’s next move be? How will consumers and markets respond? While a cloudy future often leads businesses to hunker down and reduce costs any way they can, retailers are responding in a surprising way. Instead of preemptively cutting back, many are planning to spend more this year.

Planning 288
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Android or Apple: Which should you choose?

Retail Focus

We face plenty of dilemmas on a daily basis. But few are as polarising as which mobile phone system you should choose: Google Android or Apple iOS? If you’re weighing up whether to get the latest iPhone or a rival handset from the likes of Samsung, here are some of the benefits of each to help you decide. Why get an iPhone? Not convinced an Android is for you?

Marketing 130
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Fair Work takes 85 Degrees to court: why franchisors should be worried

Inside Retail

Legal proceedings have commenced against the franchisor of the 85 Degrees cafe chain, lodged by Fair Work Ombudsman, relating to alleged underpayments by franchisees. The case is a landmark in that it represents the first time the FWO has commenced proceedings against a master franchisor rather than individual franchisees who are employing staff and underpaying them.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Online prices fell in January

Retail Wire

Prices for goods sold online in January fell one percent, marking the fifth straight month of declines, according to Adobe’s Digital Price Index (DPI). Patrick Brown, vice president of growth marketing and insights at Adobe, said, “Current demand levels are driving retailers to hold prices down and continue to clear out excess inventory.

Marketing 130
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PAVE Global and The Retail Innovation Conference & Expo Expand Strategic Partnership

Retail TouchPoints

The Retail Innovation Conference & Expo (RICE) and PAVE Global are expanding their partnership to bring unique content and exclusive networking opportunities to the 2023 show, which will take place June 13-15 at McCormick Place in Chicago. Both organizations are committed to supporting the future of the retail design industry in a meaningful way, with RICE focused on creating a collaborative space to connect retail leaders and PAVE Global focused on empowering the next generation of design l

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The 5 Best Apple Products You Can Buy in 2023

Retail Focus

Despite having a relatively good year for new Apple products in 2022, Mark Gurman of Bloomberg claims that the company may not be able to produce much excitement around new products for the remainder of the year. So instead, it might unveil new products at a relatively low-key event. As the end of the product cycle for Apple approaches, we’re starting to look ahead to next year.

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“Feels like a fresh start”: Inside Black Pepper’s growth plans

Inside Retail

After a shaky few years, Brand Collective’s Black Pepper is on the front foot and looking to grow. The womenswear retailer consolidated through the Covid-19 pandemic, closing stores while also focusing on its growing online presence. But with a new owner, and new funding, the business is set to reclaim some of its scale. According to general manager Rachel Digby, Black Pepper is set to open a number of new stores in 2023, and is already investing in making its existing stores more “luxurious”.

Planning 246
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt