Sat.Nov 14, 2020 - Fri.Nov 20, 2020

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Grupo Éxito Harnesses Tech Partnerships to Power Pricing and Promotion Offerings

Retail TouchPoints

South American food retailer Grupo Éxito has renewed its DemandTec Price Optimization subscription. The solution helps Grupo Éxito identify shopper behavior trends in order to generate the right price recommendations and improve its assortment by defining product roles by zone and division. “Our multi-year relationship with DemandTec exemplifies how science-based optimization enables us to deliver prices that are more relevant for customers,” said Jorge Vallejot, Technology Director at Grupo Éxi

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Giving Thanks Amid the Challenges of 2020

Miller Zell

Just as the COVID-19 pandemic gripped the globe in late March of 2020, a client asked Miller Zell to procure, kit pack and distribute hardware for a merchandising display in more than 1,700 stores. The project involved 121,765 pieces of hardware shipped from Asia in 35 different containers. The due date? July 3.

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Freitag store in Kyoto is designed to resemble the brand's own warehouse

Dezeen

Hazard lines and metal shelving are some of the industrial finishes that Torafu Architects has included in bag brand Freitag 's store in Kyoto – which even includes its own workshop. Freitag 's Kyoto store, which is shortlisted in the small retail interior category of the 2020 Dezeen Awards , occupies what was formerly two separate retail units in the city's Nakagyo-ku district.

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To Survive e-Commerce, Modern Retailers Must Learn to Think Like e-Commerce

Retail Next

1927 Chess World Championship—To Survive Capablanca, You Must Think Like Capablanca. In Buenos Aires in 1927, underdog chess player Alexander Alekhine dominated the “unbeatable” world champ Jose Capablanca. In doing so, Alekhine taught a valuable lesson that retailers should heed today. Capablanca, a child prodigy and genius, became the world chess champion by age 33, going almost a decade without losing a match.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Aptos Names Tech Industry Veteran as CEO

Retail TouchPoints

Retail solution provider Aptos has appointed software industry veteran Pete Sinisgalli as CEO. With the appointment, Sinisgalli leads the now combined Aptos and Revionics organization, following Aptos’ acquisition of the AI-powered price optimization company in September. Sinisgalli most recently served as Chairman of the Board for LLamasoft, which was acquired by Coupa Software in November 2020.

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Issey Miyake store in Osaka is splashed with water-themed details

Dezeen

Seating that resembles bars of soap and pipe-like clothing rails appear inside this Issey Miyake store in Osaka 's Minamisemba neighbourhood, which was designed by Shingo Noma. The store, monikered Issey Miyake Semba , is shortlisted in the large retail interior category of the 2020 Dezeen Awards. Japanese designer Shingo Noma created the interiors to reference Osaka's long history of maritime trade – the city's port has been in operation since before the year 300 AD.

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What’s the Difference Between Line Extension and Brand Extension?

Wiser

Growth is the name of the game in retail and it is only possible by experimenting over time to match your offerings with evolving customer needs. There are two distinct ways of branching out: line extension and brand extension. They have different benefits and risks, but they both help brands offer new products to new and existing customers. Below we define both marketing concepts, compare and contrast them, and break down ways that you can get the data you need to move forward with these strate

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Are Retailers Making the Most of Their Welcome Series?

Retail TouchPoints

An engaging welcome series on email, SMS and other marketing channels has become a must for any serious ecommerce retailer. It’s a brand’s big chance to make a warm, personal and memorable first impression, capturing the imagination of curious browsers and converting them into loyal followers. With 90% of today’s shoppers preferring a personalized approach , creating a welcome series that caters to individual needs or reacts to consumer behavior has become the new standard in online retail.

Marketing 290
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The Role of Retail Displays During the Pandemic and Beyond

Frank Mayer

This year’s pandemic has altered everything from the way we work to the way we shop. Because of this, the retail industry has had to adapt to ensure customers not only feel comfortable entering a store, but that retailers can also execute protocols like social distancing while continuing to make sales. With COVID-19 heavily impacting retail and the way consumers shop, we break down how retail displays are playing a crucial role during the pandemic as well as how this period will influence displ

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Grocery as a Retail Indicator

Retail Eye

Pre-pandemic, the Canadian grocery sector was on the cusp of disruption: saved from the fate of some U.S. small grocers (which were forced to compete with regional grocers), small grocery banners owned by major players (e.g., Loblaw, Metro or Sobeys) were segmenting into ethnic supermarkets, discounters, or high-end grocers. Grocery’s strength and department stores’ weakness […].

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How Kraft Heinz and Relentless Trade Achieve Success

RepslyBlog

If you missed our webinar on “How Kraft Heinz and Relentless Trade Achieve Success,” fear no more! We’ve recapped last week’s conversation which gave an inside look at how these two CPG industry leaders are driving their retail execution and why they made strategic investments in technology. The webinar featured Shayne Kelly , retail sales manager at Kraft Heinz Canada , and Wade Duke , CEO & co-founder of Relentless Trade Solutions , who both shared stories from the field and how technology

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Best Buy Launches Same-Day Delivery via Instacart

Retail TouchPoints

Best Buy is partnering with Instacart to offer same-day delivery from nearly all its stores across the U.S. Through the new partnership, customers can access a selection of Best Buy’s electronics and tech products for same-day delivery, including select laptops, TVs, home office essentials, headphones, tablets, gaming, smart watches, streaming media players, small appliances and more.

Checkout 288
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What's Happening Across the Globe at Retail Right Now!

Retail Adventures

Click HERE or on the photo above to watch the video. Our Retail Adventures podcast becomes an international meeting of the minds when Rich, Georganne and Jason are joined by Ian Scott (UK), and Jeremey Sea (Singapore) to talk about all things retail. The conversation includes a global view on COVID-19 and the second wave of lockdowns, Holiday 2020 and what's happening at retail right now, Amazon's pharmacy launch and its continued quest for total world domination, what retailers are doing to int

ATS 52
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Grocery as a Retail Indicator

Retail Eye

Pre-pandemic, the Canadian grocery sector was on the cusp of disruption: saved from the fate of some U.S. small grocers (which were forced to compete with regional grocers), small grocery banners owned by major players (e.g., Loblaw, Metro or Sobeys) were segmenting into ethnic supermarkets, discounters, or high-end grocers. Grocery’s strength and department stores’ weakness […].

Grocer 52
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Reaching Today’s Digitally Burned-Out Consumer

Medallion Retail

It’s hard to believe that our lives have been almost entirely digitized for eight months. Waking hours are spent in the same place (preferably in sweatpants), in front of the same screen, and a once-welcome routine now begs for change. The post Reaching Today’s Digitally Burned-Out Consumer appeared first on Medallion Retail.

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Instant Gifting Platform Expands Service to Canada and Europe

Retail TouchPoints

SmartGift , which allows gift recipients to virtually “open” their gifts and exchange them for a preferred size, color or a completely different item in the same price range, is expanding into Canada and three major European markets. The SmartGift option is now available through VF Corporation’s Timberland Canada website as well as the UK, France and Germany sites for Pandora.

Planning 279
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Interview with Dustin Jefferson Onghanseng, Co-Founder of uHoo

Retail Bound

Once a quarter, we highlight a client of ours that is seeing success at retail. This quarter, our spotlight is on uHoo – www.getuhoo.com. uHoo makes the most advanced air quality sensor on the market. uHoo measures 9 air quality factors such as Dust, VOC, Carbon Monoxide, and much more. If you suffer from allergies or asthma, this is definitely the product for you!

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Grocery as a Retail Indicator

Retail Eye

Pre-pandemic, the Canadian grocery sector was on the cusp of disruption: saved from the fate of some U.S.

Grocer 52
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What is Price Management and Optimization?

Retalon

Price optimization and price management are terms that often are used interchangeably, but they are not the same thing. When used properly, both price management and price optimization can substantially affect a retailer’s profitability. So, what exactly is price optimization and why is it so impactful to retailers? This article will give you a distinct understanding of pricing optimization, the challenges and constraints involved in optimizing retail prices, and the price optimization strategie

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‘RC Capsule’ Creates Real-World Retail Test Lab in Historic Rockefeller Center

Retail TouchPoints

Rockefeller Center has launched a new retail initiative, RC Capsule, bringing together retail, real estate and technology in a program that offers independent brands the ability to test brick-and-mortar concepts with pop-up spaces. The initiative allows brands to lease turnkey, pre-wired spaces for six-month terms and to work with Rockefeller Center on creating unique retail experiences.

Boutique 279
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Walmart depart Japan – What Went Wrong?

Nelson Blackley

With a population of 127 million, an extremely high per capita income and still one of the world’s largest economies, Japan has been an attractive overseas market for retailers since the 1990’s. However, Walmart has now become the latest foreign retailer to retreat from Japan. Walmart Inc. is selling most of Japanese retailer Seiyu to KKR & Co. and Rakuten Inc. in a deal that values the supermarket chain at 172.5 billion yen ($1.6 billion), as the U.S. giant retreats from its two-decade atte

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Hundreds of millions of eCommerce parcels into the US set to be rejected unless higher data quality threshold is met from 1 January 2021

Retail Technology Review

Several hundred million mail parcels destined for the US will be rejected when the requirement for a higher threshold of advance electronic data comes into force on 1 January 2021.

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Francesca’s to Close 140 Stores as Retailer Eyes Potential Bankruptcy Filing

Retail TouchPoints

Francesca’s plans to close approximately 140 stores by Jan. 30, 2021, according to a filing with the Securities and Exchange Commission. As a result of the closures, Francesca’s expects to incur total impairment charges of $29 million to $33 million. The apparel and accessories retailer also is evaluating various alternatives to improve its liquidity and financial position such as further lease concessions and deferrals, further reductions of operating and capital expenditures and raising additi

Apparel 276
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Farmstead Raises $7.9 Million, Plans Expansion to Second North Carolina Market

Retail TouchPoints

Taking advantage of the surge in online grocery generated by COVID-19, Farmstead plans to bring its dark store fulfillment model to a third market: Raleigh-Durham, N.C. The expansion will be fueled by a $7.9 million funding round that brings total investment in the company to $14.5 million. Farmstead began in the San Francisco Bay area and announced plans in September 2019 to expand into the Carolinas.

Planning 269
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It’s a New Playing Field: The Keys to Restructuring Your Business for Post-Pandemic Success

Retail TouchPoints

Many consumer companies were struggling before the arrival of COVID-19. The pandemic threatens to put them under for good, unleashing a wave of retail bankruptcies and store closings unseen in many years. As of mid-September, at least 27 major retailers had filed for Chapter 11 bankruptcy protection in 2020, compared to 17 in all of last year, according to Retail Dive.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Amazon Fresh Expands With Fourth Southern California Store

Retail TouchPoints

Amazon has opened the fourth location of its technology-driven grocery store concept, Amazon Fresh , located in North Hollywood, Calif. The ecommerce giant launched its first Amazon Fresh store , which is designed to incorporate Amazon features such as Alexa and Prime into the in-store shopping experience, in late August in the Woodland Hills neighborhood of Los Angeles.

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design:retail Winning Windows 2020: Call for Entries Now Open

Retail TouchPoints

The design:retail Winning Windows legacy continues in 2020, honoring holiday windows not just in Manhattan but across North America. Needed more than ever in a holiday season filled with uncertainty, exceptional holiday windows delight shoppers with their artistry and visual mastery while spreading joy and the spirit of the season and connecting with consumers. design:retail and Retail TouchPoints are inviting all retailers to let their storefronts shine by entering the annual Winning Windows co

Consumer 264
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Can Location Intelligence Make (or Break) the Holiday Shopping Season?

Retail TouchPoints

The COVID-19 pandemic changed consumer behavior patterns seemingly overnight. Knowing this, in preparation for the make-it-or-break-it holiday shopping season, brick-and-mortar stores must evolve and adjust their strategies in completely new ways. But while catering to the new needs and wants of today’s COVID-era consumer, businesses would do well to remember the adage: “Don’t throw the baby out with the bathwater.

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