Retail TouchPoints

NOVEMBER 18, 2020

South American food retailer Grupo Éxito has renewed its DemandTec Price Optimization subscription. The solution helps Grupo Éxito identify shopper behavior trends in order to generate the right price recommendations and improve its assortment by defining product roles by zone and division. “Our multi-year relationship with DemandTec exemplifies how science-based optimization enables us to deliver prices that are more relevant for customers,” said Jorge Vallejot, Technology Director at Grupo Éxi

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Wiser

NOVEMBER 17, 2020

Growth is the name of the game in retail and it is only possible by experimenting over time to match your offerings with evolving customer needs. There are two distinct ways of branching out: line extension and brand extension. They have different benefits and risks, but they both help brands offer new products to new and existing customers. Below we define both marketing concepts, compare and contrast them, and break down ways that you can get the data you need to move forward with these strate

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Miller Zell

NOVEMBER 20, 2020

Just as the COVID-19 pandemic gripped the globe in late March of 2020, a client asked Miller Zell to procure, kit pack and distribute hardware for a merchandising display in more than 1,700 stores. The project involved 121,765 pieces of hardware shipped from Asia in 35 different containers. The due date? July 3.

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Shipping 98

Retail Next

NOVEMBER 15, 2020

1927 Chess World Championship—To Survive Capablanca, You Must Think Like Capablanca. In Buenos Aires in 1927, underdog chess player Alexander Alekhine dominated the “unbeatable” world champ Jose Capablanca. In doing so, Alekhine taught a valuable lesson that retailers should heed today. Capablanca, a child prodigy and genius, became the world chess champion by age 33, going almost a decade without losing a match.

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Customer Experience

Retail TouchPoints

NOVEMBER 19, 2020

Retail solution provider Aptos has appointed software industry veteran Pete Sinisgalli as CEO. With the appointment, Sinisgalli leads the now combined Aptos and Revionics organization, following Aptos’ acquisition of the AI-powered price optimization company in September. Sinisgalli most recently served as Chairman of the Board for LLamasoft, which was acquired by Coupa Software in November 2020.

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ATS 298

Small Biz Trends

NOVEMBER 16, 2020

The COVID-19 pandemic continues to cause pains for the nation’s brick-and-mortar locations. While some areas of the country are seeing a glimmer of hope, others are still struggling through the recovery. A new study from Zenreach , a retail marketing technology company, found that foot traffic to the nation’s retail and other locations has remained steady throughout most of the pandemic, although at roughly half of the pre-pandemic levels.

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Frank Mayer

NOVEMBER 20, 2020

This year’s pandemic has altered everything from the way we work to the way we shop. Because of this, the retail industry has had to adapt to ensure customers not only feel comfortable entering a store, but that retailers can also execute protocols like social distancing while continuing to make sales. With COVID-19 heavily impacting retail and the way consumers shop, we break down how retail displays are playing a crucial role during the pandemic as well as how this period will influence displ

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Retail TouchPoints

NOVEMBER 19, 2020

An engaging welcome series on email, SMS and other marketing channels has become a must for any serious ecommerce retailer. It’s a brand’s big chance to make a warm, personal and memorable first impression, capturing the imagination of curious browsers and converting them into loyal followers. With 90% of today’s shoppers preferring a personalized approach , creating a welcome series that caters to individual needs or reacts to consumer behavior has become the new standard in online retail.

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Marketing Consumer Shopping ATS 290

Retail Eye

NOVEMBER 20, 2020

Pre-pandemic, the Canadian grocery sector was on the cusp of disruption: saved from the fate of some U.S. small grocers (which were forced to compete with regional grocers), small grocery banners owned by major players (e.g., Loblaw, Metro or Sobeys) were segmenting into ethnic supermarkets, discounters, or high-end grocers. Grocery’s strength and department stores’ weakness […].

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Dezeen

NOVEMBER 19, 2020

Seating that resembles bars of soap and pipe-like clothing rails appear inside this Issey Miyake store in Osaka 's Minamisemba neighbourhood, which was designed by Shingo Noma. The store, monikered Issey Miyake Semba , is shortlisted in the large retail interior category of the 2020 Dezeen Awards. Japanese designer Shingo Noma created the interiors to reference Osaka's long history of maritime trade – the city's port has been in operation since before the year 300 AD.

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Shipping Fashion ATS Shopping 96

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Adventures

NOVEMBER 18, 2020

Click HERE or on the photo above to watch the video. Our Retail Adventures podcast becomes an international meeting of the minds when Rich, Georganne and Jason are joined by Ian Scott (UK), and Jeremey Sea (Singapore) to talk about all things retail. The conversation includes a global view on COVID-19 and the second wave of lockdowns, Holiday 2020 and what's happening at retail right now, Amazon's pharmacy launch and its continued quest for total world domination, what retailers are doing to int

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ATS 52

Retail TouchPoints

NOVEMBER 19, 2020

Best Buy is partnering with Instacart to offer same-day delivery from nearly all its stores across the U.S. Through the new partnership, customers can access a selection of Best Buy’s electronics and tech products for same-day delivery, including select laptops, TVs, home office essentials, headphones, tablets, gaming, smart watches, streaming media players, small appliances and more.

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Retail Eye

NOVEMBER 20, 2020

Pre-pandemic, the Canadian grocery sector was on the cusp of disruption: saved from the fate of some U.S. small grocers (which were forced to compete with regional grocers), small grocery banners owned by major players (e.g., Loblaw, Metro or Sobeys) were segmenting into ethnic supermarkets, discounters, or high-end grocers. Grocery’s strength and department stores’ weakness […].

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Grocer Department Stores Supermarket Shopping 52

Medallion Retail

NOVEMBER 17, 2020

It’s hard to believe that our lives have been almost entirely digitized for eight months. Waking hours are spent in the same place (preferably in sweatpants), in front of the same screen, and a once-welcome routine now begs for change. The post Reaching Today’s Digitally Burned-Out Consumer appeared first on Medallion Retail.

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Consumer 52

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retalon

NOVEMBER 20, 2020

Price optimization and price management are terms that often are used interchangeably, but they are not the same thing. When used properly, both price management and price optimization can substantially affect a retailer’s profitability. So, what exactly is price optimization and why is it so impactful to retailers? This article will give you a distinct understanding of pricing optimization, the challenges and constraints involved in optimizing retail prices, and the price optimization strategie

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Retail TouchPoints

NOVEMBER 19, 2020

SmartGift , which allows gift recipients to virtually “open” their gifts and exchange them for a preferred size, color or a completely different item in the same price range, is expanding into Canada and three major European markets. The SmartGift option is now available through VF Corporation’s Timberland Canada website as well as the UK, France and Germany sites for Pandora.

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Planning Marketing Customer Experience 279

Retail Eye

NOVEMBER 20, 2020

Pre-pandemic, the Canadian grocery sector was on the cusp of disruption: saved from the fate of some U.S.

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Grocer Shopping 52

Retail Technology Review

NOVEMBER 18, 2020

Several hundred million mail parcels destined for the US will be rejected when the requirement for a higher threshold of advance electronic data comes into force on 1 January 2021.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Bound

NOVEMBER 16, 2020

Once a quarter, we highlight a client of ours that is seeing success at retail. This quarter, our spotlight is on uHoo – www.getuhoo.com. uHoo makes the most advanced air quality sensor on the market. uHoo measures 9 air quality factors such as Dust, VOC, Carbon Monoxide, and much more. If you suffer from allergies or asthma, this is definitely the product for you!

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Marketing Retail Marketing Management Consumer 52

Retail TouchPoints

NOVEMBER 17, 2020

Rockefeller Center has launched a new retail initiative, RC Capsule, bringing together retail, real estate and technology in a program that offers independent brands the ability to test brick-and-mortar concepts with pop-up spaces. The initiative allows brands to lease turnkey, pre-wired spaces for six-month terms and to work with Rockefeller Center on creating unique retail experiences.

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Boutique Fashion Shopping Management 279

Nelson Blackley

NOVEMBER 17, 2020

With a population of 127 million, an extremely high per capita income and still one of the world’s largest economies, Japan has been an attractive overseas market for retailers since the 1990’s. However, Walmart has now become the latest foreign retailer to retreat from Japan. Walmart Inc. is selling most of Japanese retailer Seiyu to KKR & Co. and Rakuten Inc. in a deal that values the supermarket chain at 172.5 billion yen ($1.6 billion), as the U.S. giant retreats from its two-decade atte

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Specialty Store Supermarket Consumer Marketing 40

Retail Technology Review

NOVEMBER 18, 2020

TrueCommerce, a global provider of trading partner connectivity and integration solutions, has acquired B2BGateway, a global provider of managed cloud service solutions for Electronic Data Interchange (EDI) and API data connectivity to suppliers, manufacturers, and retailers.

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Management 28

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Customer Experience

RepslyBlog

NOVEMBER 19, 2020

If you missed our webinar on “How Kraft Heinz and Relentless Trade Achieve Success,” fear no more! We’ve recapped last week’s conversation which gave an inside look at how these two CPG industry leaders are driving their retail execution and why they made strategic investments in technology. The webinar featured Shayne Kelly , retail sales manager at Kraft Heinz Canada , and Wade Duke , CEO & co-founder of Relentless Trade Solutions , who both shared stories from the field and how technology

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Management ATS 52

Retail TouchPoints

NOVEMBER 18, 2020

The coronavirus pandemic has pulled retailers in a number of different directions as they react to shifting shopping trends and new expectations generated by the explosion in ecommerce shoppers. Retailers, platforms and solution providers discussed how they’ve been rising to the occasion during the Redefining the Connected Retail & Consumer Experience virtual event, hosted by the IoT Consortium and GS1 US.

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Retail TouchPoints

NOVEMBER 17, 2020

Francesca’s plans to close approximately 140 stores by Jan. 30, 2021, according to a filing with the Securities and Exchange Commission. As a result of the closures, Francesca’s expects to incur total impairment charges of $29 million to $33 million. The apparel and accessories retailer also is evaluating various alternatives to improve its liquidity and financial position such as further lease concessions and deferrals, further reductions of operating and capital expenditures and raising additi

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Apparel Accessories Planning 276

Retail TouchPoints

NOVEMBER 18, 2020

Taking advantage of the surge in online grocery generated by COVID-19, Farmstead plans to bring its dark store fulfillment model to a third market: Raleigh-Durham, N.C. The expansion will be fueled by a $7.9 million funding round that brings total investment in the company to $14.5 million. Farmstead began in the San Francisco Bay area and announced plans in September 2019 to expand into the Carolinas.

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Planning Marketing Fulfillment Customer Experience 269

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Retail TouchPoints

NOVEMBER 20, 2020

Many consumer companies were struggling before the arrival of COVID-19. The pandemic threatens to put them under for good, unleashing a wave of retail bankruptcies and store closings unseen in many years. As of mid-September, at least 27 major retailers had filed for Chapter 11 bankruptcy protection in 2020, compared to 17 in all of last year, according to Retail Dive.

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Payment Services Consumer Management Planning 264

Retail TouchPoints

NOVEMBER 19, 2020

Amazon has opened the fourth location of its technology-driven grocery store concept, Amazon Fresh , located in North Hollywood, Calif. The ecommerce giant launched its first Amazon Fresh store , which is designed to incorporate Amazon features such as Alexa and Prime into the in-store shopping experience, in late August in the Woodland Hills neighborhood of Los Angeles.

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Checkout Location Shopping Planning 264

Retail TouchPoints

NOVEMBER 18, 2020

The COVID-19 pandemic changed consumer behavior patterns seemingly overnight. Knowing this, in preparation for the make-it-or-break-it holiday shopping season, brick-and-mortar stores must evolve and adjust their strategies in completely new ways. But while catering to the new needs and wants of today’s COVID-era consumer, businesses would do well to remember the adage: “Don’t throw the baby out with the bathwater.

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Retail TouchPoints

NOVEMBER 18, 2020

Mall operator Simon is launching a program that will allow consumers to quickly drop off returns from approximately two dozen brands at participating locations. Simon has partnered with Narvar to offer the carrier-agnostic service. Consumers who are in close proximity to a participating Simon property will see the return option in the online returns portal powered by Narvar for its participating retailers.

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Returns Location Consumer Customer Experience 264

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance