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Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. 18 call with analysts. The retailer’s plan to better connect with consumers will include “scaling direct connections with contactable members,” according to Matt Friend, EVP and CFO at Nike.
Shopify is an all-in-one, specialized global e-commerce platform that has been powering businesses of all sizes to start, grow, and market their online stores. Shopify has seen tremendous growth in the past few years and in 2018 saw growth 3 times more than that of its competitors. With e-commerce adoption growing rigorously and more retailers […].
Direct-to-consumer (D2C or DTC) brands are everywhere these days: advertised on buses, pulling shoppers in on Instagram, and increasingly setting up storefronts on Main Streets around the world. While online retail channels were a great way to build their businesses initially, there are many added benefits to brick-and-mortar as well. These include easier product repairs (think Warby Parker glasses) and more opportunities to build relationships with new and existing customers as they browse offe
Retail is a goldmine of data. The problem is most of it never makes it out of its raw form and into the actionable, 24 karat tips that store teams need to perform their best. . Time and time again, retail field and HQ teams express frustration that they just don’t have the bandwidth to dive into the mine and analyze the data. As a result, store teams continue to miss out on opportunities for improvement. .
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail businesses have faced myriad challenges in 2020. First came the COVID-19 outbreak, with a global recession close on its heels. Now, few experts have meaningful advice to offer beyond advising investment in ecommerce. Even so, online sales aren’t always enough to keep brick-and-mortar retailers out of bankruptcy. To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up.
Last Updated on December 22, 2020. The end of the year is coming close. We’ve been sprinting since long before Black Friday, so it feels good to reach the end of the holiday sales. Those early conversations about stock levels or shipping back in August are now far behind us, and the numbers have been put on the board. I hope they’re good.
I read your blog, its really interesting and informative. iPad POS systems are well-known for being easy to use. That means less time getting new employees up to speed on checkouts and order-taking.
I read your blog, its really interesting and informative. iPad POS systems are well-known for being easy to use. That means less time getting new employees up to speed on checkouts and order-taking.
By Alex MacPherson,Manhattan Associates The pandemic has accelerated the proliferation of ecommerce by up to six years according to certain reports and the grocery industry has been one of the most (positively on the whole) affected by this surge in online sales.
Satish Malhotra, Chief Retail and Operating Officer at Sephora , will take the reins as CEO and President of The Container Store on Feb. 1, 2021. Malhotra will replace retiring CEO Melissa Reiff, who will retain her title as Chairwoman of the Board of Directors until the annual Container Store shareholders’ meeting in late summer 2021. Malhotra was one of the first executives to join Sephora in its U.S. debut and he has held a variety of leadership roles in 21 years at the beauty retailer.
Poshmark has filed for an initial public offering on Nasdaq under the symbol POSH, according to a filing with the SEC. The reseller, which first announced the plans in late September 2020, has not issued a target price range or the number of shares to be made available. As of February 2020, shoppers were expressing increased interest in second-hand clothing: at the time, used items took up 14% of consumers’ closet space, according to a Poshmark study.
In a time when industry standards and strategies are changing almost weekly, labor costs continue to rise, bringing headaches to the minds of grocery industry leaders and management teams alike. Many grocers tend to think too big-picture when it comes to finding solutions for increasing labor costs. In reality, some of the easiest ways to decrease labor costs offer tangible, efficient and adaptable solutions that grocers can implement almost immediately.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
The joy of serendipitous discoveries that comes from shopping IRL has proven an elusive experience to replicate online — until now. The pandemic led to the launch of a gamut of virtual store offerings designed to give shoppers a bit of the treasure hunt delights of in-store shopping. Spanning a variety of retail sectors, these virtual stores are being rolled out by prestige beauty brands like Charlotte Tilbury and even grocery stores like McEwan Fine Foods Don Mills, which launched a 3D virtual
Great American Outdoors Group, parent company of Bass Pro Shops , Cabela’s and White River Marine Group , will acquire Sportsman’s Warehouse for $785 million in cash, according to The Street. The transaction is expected to close in the second half of 2021. Once the deal closes, Sportsman’s Warehouse will offer shoppers Bass Pro Shops’ fishing tackle and Cabela’s hunting gear as well as an overall expanded ecommerce selection.
Kroger and ShopRite will help administer the COVID-19 vaccine nationwide via their pharmacies and clinics, in partnership with the federal government and state health departments. They are the latest retailers to announce their participation, joining Walmart , Walgreens , CVS Health , Stop & Shop and others in distributing the vaccine as widely as possible.
Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app. The free service will extend beyond the 2020 holiday season, according to a blog post by Linne Fulcher, VP, Customer Strategy, Science and Journeys for Walmart U.S.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
As part of a raft of executive changes, Bath & Body Works parent company L Brands has named Julie Rosen its new President. Rosen brings more than 20 years of retail industry experience, most recently as President of Ascena Retail Group ’s Ann Taylor and Loft divisions. Bath & Body Works also has named Deon Riley as its Chief Human Resources Officer; she will join the company by the end of 2020.
We preach not to put people in boxes, and it seems companies are keen for this to be extended to them also. Amazon is the most obvious example, evolving from an online marketplace for books to the technology behemoth it is today. And what about Dominos, the tech company ? Or perhaps McDonalds, the fashion label ? Increasingly we are also seeing some of the biggest U.S. retailers pivot away from their traditional brick-and-mortar offerings and venture into becoming their own fully fledged media n
From double-digit sales declines in 2019 to record-breaking double-digit increases in 2020, gift company Edible Arrangements has done more than just ramp up its ecommerce platform to tackle surging demand. Creating content to connect with consumers across various channels, the company also is leveraging data to better understand its customers and personalize the online gifting experience.
Former Macy’s CEO Terry Lundgren told CNBC that retail store closures could continue into 2021 as disruption persists. While the holidays will remain a bright spot in an otherwise difficult year, Lundgren expects the following months to be a challenging period for the industry — though the survivors will have a chance to thrive in the aftermath. More than 11,000 stores have closed in 2020, totaling nearly 150 million square feet of retail space, according to data from real estate firm CoStar Gro
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
In 2021, businesses in the United States will face new VAT rules for selling to final consumers in Europe. While the changes are meant to help streamline the filing and collection of Value Added Tax (VAT), they unintentionally make tax calculation more complex. While these news rules originated in the EU (with similar concepts in the UK, Norway and Switzerland), they are crucial for U.S.
Procrastinators rejoice: Target has extended its same-day delivery and order pickup deadline to 5 pm on Dec. 24. The retailer also has added nearly 8,000 new Drive Up pickup spaces at its stores and assigned more associates to same-day services, and is waiving membership requirements for using these services. Through the 5 pm Christmas Eve deadline, shoppers can place online orders for store pickup and receive same-day deliveries at their homes via Shipt.
Guitar Center will emerge from Chapter 11 bankruptcy by Dec. 31 under a plan that has been confirmed by the U.S. Bankruptcy Court for the Eastern District of Virginia. The retailer plans to reduce its debt by $800 million and raise $350 million in new senior secured notes during the process. In addition, several banks, led by Wells Fargo and JPMorgan, are expected to fund a new $375 million secured asset-based financing facility that would provide significant additional liquidity for the busines
Data breaches pose a significant risk to digital retailers, leading to lost customer trust and potentially far worse. Whether it’s malicious code placed on a checkout page or a clever phishing attack, hackers will find a way to siphon off sensitive customer data. A report published by cybersecurity firm Shape Security showed that 80% to 90% of the people who log in to a retailer’s ecommerce site are hackers using stolen data, accounting for $50 million per day in potential losses.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
UK-based online marketplace, OnBuy.com, has set its sights on achieving unicorn status as it announces 605% year to date growth, rounding off a list of incredible 2020 successes for the company.
Sage, the cloud business management solutions provider, has entered into a significant partnership with Brightpearl, the Digital Operations Platform targeted at digital retailers across the globe.
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