Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc. The survey — a hybrid online and computer-aided telephonic interview (CATI) survey of 140+ U.S. retail executives whose stores offered at least one method of store-base

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Fulfillment Inventory Management Returns Point of Sale 321

Tokinomo

MARCH 7, 2021

Everybody loves stories, right? When we were kids we fell asleep listening to them, when we were teens we fell in love with their help, and even as adults we still like a good story. Storytelling is not just for tucking children at night, it’s also for big brands that want to attract shoppers and turn them into loyal customers.

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Point of Sale ATS Advertising Shopping 246

Mike Anthony

MARCH 9, 2021

The world of the shopper is changing rapidly, and that means that the playing field shopper marketers compete on is changing rapidly too. Shopper marketing forums, web pages and events buzz with the latest technology, heralding yet more ways for marketers to communicate with their targets. But whilst all of this new technology offers new shopper communication opportunities, experience suggests that there is a downside to every opportunity.

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Dezeen

MARCH 11, 2021

Colourful display stands are meant to appear like artworks within this eyewear store in Dhahran, Saudi Arabia created by French designer Pierre Brocas and architect Nada Oudghiri. Located in the Mall of Dhahran, the 100-square-metre retail space is the first flagship store for Dubai glasses brand Eyewa. "Our wish was to move away from typical eyewear retail atmospheres," said Brocas.

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Location Fashion Planning ATS 103

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Customer Experience

Retail TouchPoints

MARCH 11, 2021

The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry is now emerging into a new world with new opportunities. While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. And while the pandemic meant quick, efficient shopping trips by consumers, as more people are vaccinated they will increasingly be interested in full-scale outings an

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Shopping Outdoor Fulfillment Returns 308

Chute Gerdeman

MARCH 10, 2021

The post Q&A With ASG President Carrie Barclay appeared first on Chute Gerdeman.

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Retail Times

MARCH 8, 2021

If you ever find yourself in Arizona, be sure to stop by Creative Gateways , a family of art galleries that offers unique fine art and jewelry experiences. Creative Gateways has three locations across Arizona and online stores, and the business sells a wide range of art and products, including blown glass, stainless steel sculptures, handmade jewelry, and more.

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Jewelry Location Management ATS 98

Retail TouchPoints

MARCH 9, 2021

As retailers shift more of their attention and dollars to digital content and community-building activities, livestreaming has moved into the spotlight. Its rampant rise in China is encouraging U.S. and global brands to consider its role in their marketing playbooks. However, lack of clarity around what livestreaming truly is, and how it is best applied in a broader marketing strategy, is making it difficult for companies to realize its true potential.

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Retail Marketing Marketing Boutique Fashion 306

Rangeme

MARCH 10, 2021

Breaking into the world of skincare is a huge endeavor. Building a skincare brand that stands out to consumers and retailers alike is even more so. Spinster Sisters Co. was able to do both, with what started as a hobby and turned into a cult-like skincare brand selling products in retailers across the country. In this Supplier Spotlight, we hear from Kelly Perkins, CEO and Founder of Spinster Sisters, on how she turned her passion for soap making into a multi-product line business that caught th

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Fashion Consumer Planning Marketing 98

Retail Bound

MARCH 8, 2021

As your eCommerce business expands, your 3PL should grow with you and eliminate the heavy burden of shipping and fulfillment. Unfortunately, many online retailers have experienced nightmares when partnering with an unreliable shipping partner. While their relationships may have started out strong, they quickly caused endless logistics issues. Here are five common problems retailers experience with bad shipping companies and signs you should look out for with your own partners.

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Shipping Fulfillment Shopping ATS 90

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Wiser

MARCH 9, 2021

Brand protection can be a bit of a catch-all term, with the definition depending on who you’ve asked. We like to say that brand protection is the process of protecting your intellectual property from a variety of risks, including counterfeits, copyright infringement, inconsistent branding, and inaccurate prices. In general, there are many different risks facing your brand—how people represent your brand online, from the logos to the colors and messaging—to how resellers price your products

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Retail TouchPoints

MARCH 8, 2021

Ross Stores recently opened four Ross Dress for Less and three dd’s DISCOUNTS stores across five different states in February and March. These new locations are part of the company’s plans to add approximately 60 new stores — 40 Ross and 20 dd’s DISCOUNTS locations — during fiscal 2021, which runs through January 2022. . The off-price apparel and home fashion retailer reported $12.5 billion in revenue for fiscal 2020.

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Location Planning Discount Store Apparel 295

Store Growers

MARCH 9, 2021

Last Updated on March 9, 2021. Today we’re taking a closer look at the Google Ads of Ritual Vitamins. The supplement space is hyper competitive. The only way to stay in business is to have a business model that works and to back it up with campaigns that can deliver results. Ritual nails both components, and is doing a lot of interesting things when it comes to Google Ads.

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Drop-Shipping Promotions Shopping ATS 75

Miller Zell

MARCH 11, 2021

The first-annual “ Miller Zell Innovation Scholarship ” asked college students pursuing a degree in business, fashion merchandising, retail, banking, architecture or another related field to provide their thoughts on how they might redesign branded environments in response to the COVID-19 pandemic.

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Fashion Customer Experience 72

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Wiser

MARCH 10, 2021

Wiser Solutions is bringing its commerce execution suite to more customers around the world, with a major expansion of its core online services into Europe and Latin America. At the same time, Wiser is evolving its U.S. in-store retail execution capabilities for channel and distribution partners that make it easier than ever to identify and resolve brick-and-mortar issues at the shelf.

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Management Promotions Marketing ATS 78

Retail TouchPoints

MARCH 10, 2021

The online versus offline debate remains a hot topic in retail. Personally, I spend more online than I used to, but mainly buying stuff I’m familiar with, my friends have recommended or I’ve seen reviewed. But if it’s new to me and I can’t touch, hold, taste or smell it — and if you don’t understand what I think of as “my style,” or conversely my actual size — then I likely won’t waste my time shopping online with you.

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Department Stores Shopping Consumer ATS 290

Kuusoft

MARCH 11, 2021

How do you design and organize product placement in your grocery store or supermarket? Here are six factors to maximize your grocer profits. The post Grocery Stores and Supermarkets Product Placement Guide appeared first on The Official Kuusoft Blog.

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Supermarket Grocer 59

Retail Technology Review

MARCH 10, 2021

By Christophe Pecoraro, Managing Director of PFS Europe. A series of challenges over the last year have brought with them a wealth of era-defining moments for retail. Within a brief and turbulent window of time, we have seen some of the biggest hallmarks of the changing retail landscape.

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Management 53

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Thrifts and Tangles

MARCH 12, 2021

One of the biggest questions most influencers ask when they first start wanting to work with brands is. The post How Much to Charge for Sponsored Posts appeared first on Thrifts and Tangles.

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Retail TouchPoints

MARCH 12, 2021

Lightspeed POS , a provider of cloud-based, omnichannel commerce platforms, will acquire cloud-based retail management software company Vend for approximately $350 million. Lightspeed will leverage Vend’s complementary technology stack and user experience capabilities to deliver advanced commerce capabilities to its growing roster of global clients.

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Location Point of Sale Management Marketing 289

V Count

MARCH 11, 2021

What does visitor flow inside a store have to do with conversions? As it turns out, quite a lot. Slight changes in your visitors’ path can increase footfall traffic around promotional displays and help avoid bottlenecks. Data collected manually by salespeople on the floor can be inaccurate and limiting for Retailers. For this reason, retailers are now utilizing technologies like people counting sensors and retail analytics software to generate heatmaps that track their customer flows within thei

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Promotions Customer Experience Marketing Location 52

Cyber Till

MARCH 11, 2021

3 mins read As part of Cybertill's 2021 International Women's Day activities we are bringing a series of interviews with Cybertill's 'Women in Tech'. Our latest is with Carly, a Product Trainer who started on our Support team and has worked her way up Cybertill over the years.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Hunton Andrews Kurth

MARCH 11, 2021

The CPSC recently announced its first civil penalty of 2021. Cybex International, Inc. (Cybex) agreed to pay $7.95 million after the workout equipment manufacturer allegedly failed to immediately report to the CPSC the defects in two of its products. The first product was an arm curl machine, which had a defective weld that could cause the machine’s handle to separate unexpectedly and strike the consumer in the face.

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Consumer Returns Location ATS 52

Retail TouchPoints

MARCH 8, 2021

Ulta Beauty has opened a 12,000-square-foot store in New York’s Herald Square that is designed to help shoppers rediscover the fun in beauty in a post-pandemic world. The immersive brand experience promotes exploration and product discovery and offers new, enhanced features, including: An elevated design with high ceilings, artistic lighting and, upon entering, digital screens showcasing brands (other locations use posters); Curated and unique layout to enhance store flow, with checkout now at t

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Checkout Store Operations Promotions Shopping 287

RepslyBlog

MARCH 10, 2021

The COVID-19 pandemic brought an unprecedented amount of challenges and obstacles throughout the 2020 calendar year, forcing many companies to re-examine how they work and operate from the top-down. For many CPG brands and their field teams this, unfortunately, meant reducing headcount, following strict protocols and guidelines, and embracing uncertainty in a time of tumultuous change.

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ATS Management 52

Broad Reach Retail

MARCH 9, 2021

Create a Buzz this Spring! The days leading up to the four major holidays of the Spring season see an increase in traffic, as well as sales. Plan ahead and start creating a buzz for the upcoming Spring season! Well-timed promotions around holiday gifts and merchandise can help drive both physical and online traffic to your store. Include flash sales, early-bird specials, and loyalty rewards for your best customers.

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Promotions Planning Marketing 52

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Kuusoft

MARCH 9, 2021

Wondering why your retail in-store displays aren't working properly or bringing you advertising revenue? Learn how to avoid common mistakes. The post In-Store Displays: Reasons Yours Aren’t Working – And What to Do Instead. appeared first on The Official Kuusoft Blog.

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Advertising 52

Retail TouchPoints

MARCH 12, 2021

Klarna has acquired Toplooks and integrated the solution provider’s AI-powered shoppable content engine into its platform. The acquisition was made to enable a wide variety of shoppable content in native formats on retailers’ own digital properties, through the Klarna ecosystem and across social channels. These capabilities will complement Klarna’s comparison shopping services (CSS), available through Semtail/Shoptail, another recent Klarna acquisition.

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Comparison Shopping Shopping Consumer 281

Theatro

MARCH 9, 2021

If the customer is always right, there is no questioning how vital the role an excellent customer experience plays in building brand loyalty and customer satisfaction. To improve these metrics, typically, teams begin by pouring over mountains of data to understand how operational procedures impact overall service levels. Once companies have analyzed their data streams and properly identified areas to improve, they can take action by building a business case to make needed improvements.

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Customer Experience Fulfillment Returns Consumer 52

Retail Assist

MARCH 8, 2021

The 8 th March is International Women's Day, which is a global day celebrating the social, economic, cultural and political achievements of women. So, in this week’s blog, we wanted to bring you the latest in our team news and achievements (and yes, they’re all about women!). Top 10 Female Retail Technology Leaders. To mark International Women’s Day 2021, Retail Technology Innovation Hub listed the top 10 women making positive impacts on the retail technology sector and we were very proud to see

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience