Retail TouchPoints
JANUARY 18, 2021
The coming year is primed to be unlike any other for retailers selling “As Seen on TV” (ASONTV) products. According to a recent study, top ASONTV companies increased their year-over-year TV media buys by nearly 400% during the COVID-19 quarantine from March through early May. ASONTV companies continued to break advertising records throughout the remainder of 2020.
Tokinomo
JANUARY 18, 2021
Technology is improving as we speak. Robots exist, IoT is here to support your business, AI can help you amaze your customers, and VR can help you travel in a different world.
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Small Biz Trends
JANUARY 19, 2021
Since its invention in 1960 bubble wrap has been an indispensable part of shipping. These flexible plastic sheeting containing small air pockets are used in cushioning items during shipment and storage. The bubbles of sealed air provide a flexible but durable cushion forming a sturdy barrier against impact. The advantage of bubble wrap over other packing and cushioning materials is its lightweight and protection from shock, vibration, and damage.
Retail Adventures
JANUARY 20, 2021
Just because you fell in love with that item when you saw it at the last trade show you attended it doesn’t guarantee it will sell once it hits your sales floor. And when it doesn’t you need a plan to get rid of it so you can buy fabric that will sell. Let’s take a look at the things you can do to move merchandise that isn’t selling: What’s your turn?
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail TouchPoints
JANUARY 21, 2021
The term localization for many retail professionals and marketers is closely linked to advertising localization — serving culturally appropriate advertising to key regional segments. However, in the area of cross-border ecommerce, web localization can be the difference between success and failure. And cross-border ecommerce is booming. In recent months the global COVID-19 pandemic has had a huge impact in retail.
Dezeen
JANUARY 20, 2021
Norm Architects used natural materials such as oak, clay, linen and travertine to create a jewellery showroom in Copenhagen informed by modernist artists' studios. Located on Ny Østergade in the city's old town, the flagship store belongs to jewellery brand Dulong and features an open-plan layout broken only by a few existing cast-iron columns. Dulong's flagship store features travertine tables and counters.
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I Vend
JANUARY 20, 2021
2020 was a difficult year for the world and offline retail in particular was hit hard. The COVID-19 pandemic saw the closure of many physical stores, brands disappearing, job losses and the disruption of supply chains affecting deliveries. However, innovation didn’t stop evolving, online retail boomed more quickly than ever before and delivery infrastructure became super sophisticated.
Retail TouchPoints
JANUARY 20, 2021
Kroger is testing an AI-powered shopping cart at a Cincinnati store, enabling shoppers to scan items and pay directly on the cart itself for a more seamless in-store experience. The new “KroGO”-branded smart cart, which is powered by tech company Caper, uses deep learning and computer vision to quickly recognize items placed inside the cart, eliminating the need to wait in a checkout line.
Miller Zell
JANUARY 21, 2021
Miller Zell EVP & Chief Retail Officer Ron Lutz announced his retirement from Miller Zell this month. We asked him to write a few words in advance of his departure.
Small Biz Trends
JANUARY 20, 2021
If you own clothing store or a boutique you probably know that clothing racks are important to showcase your merchandise. While almost all clothing racks provide the same essential function of showcasing clothes that are for sell, they are not all created equal. Clothing racks come in a variety of designs and styles as well as price points. Whether you are looking for functionality or aesthetics, below are some of our seven top clothing racks for your business.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail Pro
JANUARY 22, 2021
Digital acceleration will be one of the most popular topics in the retail world in 2021. Coming out of a pandemic-centric 2020, retailers expanded e-commerce capabilities, cultivated (and relied upon) core customers and became creative with customer fulfillment. How they … Continue reading → The post 2021 Retail trends: 3 ways to generate repeat business with offerings that build on each other first appeared on Retail Pro Blog.
Retail TouchPoints
JANUARY 19, 2021
The National Retail Federation (NRF) has moved Chapter 2 of its 2021 Big Show from an in-person to a virtual event. The decision was made because the Javits Center, which hosts the annual Big Show, will be unavailable during the first week of June. The facility is currently being used as a vaccine distribution venue for New York City residents, an evolution of its earlier role as a field hospital.
Wiser
JANUARY 19, 2021
Should you ship your products directly to retail stores and bypass the go-between, or is there something to be said for letting your retail partners own the distribution to individual stores? This is a question every brand and manufacturer has to contend with at some point. They have to make a decision between Direct Store Delivery or centralized distribution through retailers’ supply chains.
Retail Geek
JANUARY 22, 2021
A weekly podcast with the latest e-commerce news and events. Episode 251 is our annual predictions episode for 2021 and a recap of our 2020 predictions. Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook. ? ? ? ? ? 2020 Recap – Predictions made on episode 204. 2020 Predictions Recap.
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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.
Retail Pro
JANUARY 22, 2021
Providing a personalized experience that’s “just right” — not overly intrusive but offering information relevant to each shopper — is the Holy Grail of retail. Deep visibility into data unified across channels and technologies through the Retail Pro Prism platform … Continue reading → The post How connected data personalizes shoppers’ experience first appeared on Retail Pro Blog.
Retail TouchPoints
JANUARY 20, 2021
There’s a somewhat cynical (and often accurate) saying: No matter what happens, the rich get richer. Translated into the world of online marketplaces, it’s certainly true that the massive COVID-19 shift to ecommerce was a boon to the biggest marketplaces: Amazon , Alibaba , eBay and Walmart. But the unprecedented rising tide also lifted a lot of the smaller boats, according to Mike Shapaker, CMO of ChannelAdvisor , which provides solutions and services to marketplace sellers.
Store Growers
JANUARY 18, 2021
Last Updated on January 18, 2021. People spend a ton of time on YouTube, which means more advertisers are attracted to the platform. So if you’re spending money on YouTube Ads campaigns, or planning on doing so, it’s important to know how you’re doing. The first measure of succes is to compare the results of on YouTube campaign to another. But besides your own data, it’s often helpful to compare your metrics to benchmarks of other advertisers.
RepslyBlog
JANUARY 21, 2021
The COVID pandemic took its toll on all types of businesses. Even big brands had to face a lot of challenges in recent times. The retailers, in particular, bore the brunt of the devastating economic slowdown. The speed with which the virus is spreading is taking a lot of enterprises by surprise.
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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.
CJ Retail Solutions
JANUARY 20, 2021
Your retail displays are like side dishes and drinks in a restaurant – you’ve got the customer through the door, so now is your opportunity to introduce them to new things, perhaps items that they didn’t come in for. But for that to happen, they need to have an X factor. They must stand out from the everyday shelves – that’s a given – but they’re also competing with other displays in the store and in competitors’ stores too.
Retail TouchPoints
JANUARY 20, 2021
Picture yourself walking into a mattress store. Your hips and back hurt from your sagging mattress. You’re tired, you’re irritable — and you are in desperate need of a sleep solution. You’ve spent countless hours doing research online, most of it during those sleepless nights, but couldn’t decide whose claims to believe. And to make things worse, you are now being bombarded with online mattress ads.
Retail Assist
JANUARY 18, 2021
At the start of the first nationwide lockdown last year, we brought you the WFH Diaries; interviewing both colleagues across our team and industry insiders alike, we showed how people were dealing with being thrown into balancing work and life from home. Several months on and with a third national lockdown, we’ve revisited these topics; after being in lockdown for so long, how do you manage to retain “normality” whilst also being productive?
Retail Technology Review
JANUARY 20, 2021
Boxing Day footfall fell by 57% in 2020. The footage of overnight queues that are normally a staple of end-of-year news reports were gone, replaced by shots of deserted high streets and sombre warnings of imminent lockdown. While it’s a bleak picture, it doesn’t necessarily paint a thousand words.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Theatro
JANUARY 18, 2021
2020 was a challenging year for the retail industry and Theatro was there to help. Theatro partnered with top retailers across the US and Canada to adapt to the disrupted retail landscape via better in-store and to-the-store communications that supported social distancing, health and safety processes, BOPIS, curbside pickup and more. To cap off the year, Theatro was proudly named a leader across 14 categories within the 2021 RIS News Software Leaderboard.
Retail TouchPoints
JANUARY 20, 2021
Qurate Retail Group (parent company of HSN , QVC and Zulily ) and the National Retail Federation Foundation are expanding their joint Small Business Spotlight (SBS) initiative to support 100 entrepreneurs of diverse backgrounds in 2021. Initially launched in May 2020 to help small businesses challenged by the COVID-19 pandemic, this year the program will expand to feature more companies with diverse leadership.
Retail TouchPoints
JANUARY 20, 2021
Iconic luxury retailer Barneys New York has been brought back to life inside Saks Fifth Avenue ’s New York City flagship via a new department experience called Barneys at Saks. A standalone Barneys at Saks store will open on Jan. 25 in Greenwich, Conn. Barneys New York declared bankruptcy a little more than a year ago, and then sold its assets for $271 million to Authentic Brands , which in turn licensed the luxury brand to Saks Fifth Avenue in North America.
Retail TouchPoints
JANUARY 20, 2021
Since 2011, the Retail Orphan Initiative (RetailROI) has worked with the retail industry to raise funds to help vulnerable children worldwide. In that time, the organization has mobilized more than $4 million to help more than 229,000 children. Its annual event has been held in New York City on the Saturday prior to the NRF Big Show, bringing together retail executives and solution providers with a variety of charities and people who have benefitted from the group’s work.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail TouchPoints
JANUARY 19, 2021
Between COVID-19, the Black Lives Matter protests in the summer and the recent insurgence at the United States Capitol, 2020 was a landmark year for organizations to speak out, raise awareness and drive positive change for the world around them. Corporate Social Responsibility (CSR) — also known as Environmental, Social, and Governance (ESG) or purpose-driven business strategy — certainly isn’t new.
Retail TouchPoints
JANUARY 19, 2021
Office Depot has rejected a $ 2.1 billion takeover bid from its rival Staples , according to a letter sent by Joseph Vassalluzzo, Chairman of Office Depot parent company ODP. The letter said, in part, “the board has unanimously concluded that there is a more compelling path forward to create value for ODP and its shareholders than the potential transaction described in your proposal.”.
Retail TouchPoints
JANUARY 22, 2021
No part of retail ever truly stops changing, but some aspects are seeing larger, faster shifts than others, particularly due to the impact of the COVID-19 pandemic. The IDC FutureScape 2021 webinar took a close look at some of the biggest, most impactful developments retailers can expect in the coming years. The overarching theme of the presentation was the need for retailers to keep up with shoppers’ demands.
Retail TouchPoints
JANUARY 21, 2021
Necessity forced the National Retail Federation Big Show from the physical world into the virtual one, but its reputation for insightful presentations from retail industry leaders drew a significant “crowd” despite the change of venue. The six-day NRF 2021 Chapter One , which will wrap up on Jan. 22, has drawn a total of more than 20,000 attendees, representing approximately 3,500 companies, from 100+ countries.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
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