Retail TouchPoints
OCTOBER 26, 2020
This year’s surge in ecommerce has put strains on both supply chains and websites, and retailers now are guessing what challenges they will face as fall and winter bring the threat of a COVID-19 resurgence as well as the usual holiday rush. With ecommerce traffic unlikely to wane anytime soon, retailers need to harden their operations to prepare for a potential holiday rush.
Shopperations
OCTOBER 28, 2020
With promises of greater personalization and targeting capacity backed by point of sale data, retailers are inviting consumer goods marketers closer to shoppers with the launch of their own retail media platforms.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail Next
OCTOBER 25, 2020
For the past several years, the holiday gifting season has been creeping to earlier and earlier dates in the calendar, but I cannot remember ever thinking about Christmas prior to Halloween. Of course, I never have had sooo much time at home to think about these things – thanks Covid. Halloween launched earlier than last year (with far less inventory) and it seems like holiday paraphernalia is already on the shelves at the local grocery stores.
Dezeen
OCTOBER 25, 2020
Vibrant green walls surround a chunky rammed-earth counter in this garden-themed pop-up shop in LA that creatives Alex Reed and Dutra Brown have designed for lifestyle brand Flamingo Estate. Flamingo Estate 's Harvest Shop pop-up takes over a retail unit in Platform , a high-end shopping centre in LA's Culver City area. The shop offers an array of the brand's holistic products for the body and home, along with its range of pantry foods, which includes items such as extra-virgin olive oil, honey
Advertisement
Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
OCTOBER 27, 2020
IKEA has partnered with Google Cloud to improve it technological capabilities, including the implementation of AI and machine learning tools, upgrading omnichannel capabilities and exploring new customer service offerings. The retailer already was using Google Cloud to help scale operations during the coronavirus pandemic and will continue looking into new possibilities.
Wiser
OCTOBER 27, 2020
Any brand or manufacturer’s understanding of the online retail landscape would be incomplete without knowing how dropshipping impacts their pricing strategies. Dropshipping is a strategy where a retailer owns all the usual parts of the process for a specific brand but doesn’t actually stock the inventory for that brand. Instead, the brand and retailer work with a third party wholesaler or manufacturer to fulfill the order.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Hello Small Shop
OCTOBER 30, 2020
Tell us about yourself and your business. When it comes to me, one could easily make an analogy to night & day! Although I am a biologist/biochemist by profession, I am also the epitome of ‘one who was called to be creative”. On one extreme I love science, and on the other extreme, I love to create. In between both extremes, you will find my happy median.
Retail TouchPoints
OCTOBER 30, 2020
Walmart has removed guns and ammunition from its sales floors due to isolated incidents of “civil unrest,” according to CNBC. The retailer will continue selling the items in the stores that carry them, which account for approximately half its footprint. “We have seen some isolated civil unrest and as we have done on several occasions over the last few years, we have moved our firearms and ammunition off the sales floor as a precaution for the safety of our associates and customers,” said Walmart
Global Shop
OCTOBER 26, 2020
If you’re looking at Global Shop Solutions as a possible ERP solution for your manufacturing business, you can find answers to the basic “Who are you and what do you do?” questions on our website. But you probably also have questions that are unique to your business. So we thought it would be a good idea to post some “drill down” questions that address specific issues regarding our ERP system.
Bindo
OCTOBER 28, 2020
POS easier you make it for your staff, the more time they have to spend on customer service and sales. You also save money because you’re able to track your finances better via its real-time reporting feature. Your POS system will also help you prevent waste and loss via its inventory management system.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Nelson Blackley
OCTOBER 29, 2020
Every year at the start of the ‘Golden Quarter’ in October, all retailers face uncertainties about their critical sales performance leading up to Christmas. Have they committed to enough stock (but not too much) of the key selling products? Will they lose sales or profit because of competitors price reductions? Have they enough sales staff in their stores at the busiest times to meet demand?
Retail TouchPoints
OCTOBER 27, 2020
BigCommerce has partnered with Deliverr to enable retailers selling on virtually any marketplace to offer two-day delivery. The solution provider also has partnered with Wish to add an additional marketplace integration and has launched Channel Manager, a platform feature designed to help retailers manage their omnichannel sales presence. BigCommerce retailers selling on Wish can now utilize Deliverr’s two-day fulfillment to get the Wish two-day tag on their listings.
Shopper Intelligence
OCTOBER 27, 2020
About the author: Bill Bean is Vice President of Insights and Research at Shopper Intelligence USA. He is a nationally recognized American senior marketing executive with expertise in marketing analytics, shopper insights and innovative tech solutions in shopper research. This article was first published in Quirk’s Media in July/August 2020, posted here with permission.
Retail Technology Review
OCTOBER 28, 2020
In recent months, more and more businesses have embraced digital than ever before in an attempt to claw back some revenue from factors such as store closures and physical restrictions. And, as a result, an omnichannel approach has never been so important.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Store Growers
OCTOBER 30, 2020
Last Updated on December 2, 2020. Today, we’re breaking down the Google Ads strategy of Judy, a business that sells emergency kits. With plenty of emergencies hitting the USA in 2020, COVID, forest fires or hurricanes, this is a product category that’s pretty top of mind for a lot of people. The survival and emergency preparedness niche is pretty popular in the US, so there are plenty of established players.
Retail TouchPoints
OCTOBER 29, 2020
Seeking to strengthen its competitive position, Bed Bath & Beyond will introduce 10 new private label brands as it scales back its reliance on coupons. The retailer also plans to invest $250 million to improve the 450 stores that deliver 60% of the retailer’s revenue, and another $250 million for revamping its supply chain over the next three years.
Shopper Intelligence
OCTOBER 26, 2020
Dairy is a versatile department. Categories that sit side by side play very different roles for shoppers and for retailers. By comparing categories, we better inform our category management strategies. Using the latest shopper insights from Shopper Intelligence UK’s recent survey (June-September 2020) here we shall focus on two categories within Dairy: Yoghurts vs.
Retail Technology Review
OCTOBER 27, 2020
By Stephen Burnley, Client Delivery Manager at technology and engineering company, Expleo. It’s a no brainer that technology is central to retaining a competitive edge for most businesses today. But the rapid rate of technological development, both for end users and in the ‘back office’, has made it difficult for companies to judge which systems and tools they should invest in – and further, how to evaluate the success of these investments.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail TouchPoints
OCTOBER 26, 2020
GameStop will now offer customers a buy now, pay later payment option across its more than 3,300 U.S. retail stores, online and via its mobile app. The video game retailer has deployed this service, which allows shoppers to pay in four interest-free payments, through a partnership with global payments provider and shopping service Klarna. GameStop also will be featured in Playing for Keeps, Klarna’s immersive gaming event series, which will be livestreamed on Twitch on Oct. 27 and 29.
Retail TouchPoints
OCTOBER 28, 2020
The troubled $16.2 billion acquisition of Tiffany by global luxury giant LVMH , which has devolved into suits, countersuits and threats, could still be salvaged. Citing unnamed sources close to the negotiations, CNBC reported that the companies are in “indirect conversations” to settle, possibly for a lower purchase price. The deal’s revised terms would price Tiffany stock at $130 to $133 per share, down from the $135 per share that had originally been offered in November 2019.
Retail TouchPoints
OCTOBER 30, 2020
Sam’s Club will now offer same-day pharmaceutical delivery in more than 500 of its stores across 41 states. The retailer has partnered with Drive, the DoorDash white-label fulfillment platform. Customers can call their local Sam’s Club Pharmacies and speak to a pharmacist to schedule delivery, with “Dashers” fulfilling and delivering eligible orders.
Retail TouchPoints
OCTOBER 26, 2020
Moving customers in and out of brick-and-mortar retail stores can feel like a game of chess. There are many moving pieces that lead up to the ultimate goal of a strong and successful finish. Strategy is involved every step of the way, but oftentimes, most of the strategic focus is on the front end. Retailers constantly use marketing to capture prospective customer attention and persuade them to visit.
Advertisement
Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail TouchPoints
OCTOBER 28, 2020
Tuesday Morning has declined to sell itself and will instead seek other paths for its financial reorganization, according to court filings. The retailer had planned to close on a sale of all its assets by Oct. 29, but will now push back its hearing date until Nov. 6 as it considers alternatives. Tuesday Morning filed for bankruptcy protection in May 2020 with plans to close 230 of its 687 stores.
Retail TouchPoints
OCTOBER 30, 2020
DICK’S Sporting Goods has launched three temporary pop-up locations for CALIA by Carrie Underwood, one of the retailer’s top-selling women’s brands. Highlighting the fitness and lifestyle brand, the pop-ups are located in Austin, Texas and Santa Monica, Calif., as well as one mobile pop-up experience that will travel to various locations in and around Nashville, Tenn.
Retail TouchPoints
OCTOBER 28, 2020
There’s an unlikely contender for the ecommerce crown — the king of the physical retail space, Walmart. It seems counterintuitive, but key to Walmart’s success in the ecommerce arena is its sheer physical presence on the ground. Walmart has placed a big emphasis on the opening of its brand-new supercenters over the last couple of years, and that focus has given the brand a huge network of stores it can now leverage for ‘click & collect’ (or buy online, pick up in-stor
Retail TouchPoints
OCTOBER 29, 2020
Walmart will test combining store/fulfillment center locations at four existing stores, using them as test beds for new technology, digital tools and physical enhancements. The stores will focus on implementing new tools that can help speed up both customer service and order fulfillment. Each of the stores will include embedded product and technology teams that will prototype, test and iterate solutions in real time, to scale what works and scrap what doesn’t.
Advertisement
With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail TouchPoints
OCTOBER 28, 2020
Luxury accessories and lifestyle brand Tapestry has appointed Joanne Crevoiserat as CEO, effective immediately. Since July, Crevoiserat has been serving as interim CEO of the company, which has a portfolio of brands including Coach , Kate Spade and Stuart Weitzman. Additionally, Crevoiserat will be named a member of the Tapestry Board of Directors; Susan Kropf, an independent member of Tapestry’s Board of Directors since June 2006, will continue to serve as Chair of the Board.
Retail TouchPoints
OCTOBER 27, 2020
For retail operations, the on-demand pay benefit has moved past the early adoption phase into mainstream acceptance. Those not already offering such a benefit naturally are scrambling to implement a program. How do you know what is the best on-demand pay platform for your retail business? With dozens of providers out there, it’s important to look for one that meets the needs of your business.
Retail TouchPoints
OCTOBER 29, 2020
Nspire , a merchandising solutions provider, offers tools that can help retailers implement contactless checkout. The solution aims to reduce the need for face-to-face interaction by giving shoppers ways to browse, compare merchandise and make purchases using a screen. Nspire provides shop fittings made to enable the placement of touchless checkout systems anywhere in the store.
Retail TouchPoints
OCTOBER 27, 2020
Postmates has launched a retail platform called “Shop” that will initially be available in Los Angeles. The platform is integrated into the standard Postmates app and gives shoppers access to items from retailers including Anastasia Beverly Hills , OWL Venice , Big Red Sun and Urbanic. Shop lets retailers showcase their inventories using organized, configurable catalogues and high-resolution images.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Expert insights. Personalized for you.
336 
Let's personalize your content