Sat.Oct 24, 2020 - Fri.Oct 30, 2020

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AWS Q&A: How Retailers can Prepare Ecommerce Operations for COVID-Driven Uncertainty

Retail TouchPoints

This year’s surge in ecommerce has put strains on both supply chains and websites, and retailers now are guessing what challenges they will face as fall and winter bring the threat of a COVID-19 resurgence as well as the usual holiday rush. With ecommerce traffic unlikely to wane anytime soon, retailers need to harden their operations to prepare for a potential holiday rush.

Grocer 336
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Retail Media - Win or Whine for Shopper Marketers

Shopperations

With promises of greater personalization and targeting capacity backed by point of sale data, retailers are inviting consumer goods marketers closer to shoppers with the launch of their own retail media platforms.

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Holiday is definitely in the air, or is it… Halloween?

Retail Next

For the past several years, the holiday gifting season has been creeping to earlier and earlier dates in the calendar, but I cannot remember ever thinking about Christmas prior to Halloween. Of course, I never have had sooo much time at home to think about these things – thanks Covid. Halloween launched earlier than last year (with far less inventory) and it seems like holiday paraphernalia is already on the shelves at the local grocery stores.

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Rammed-earth counter anchors Flamingo Estate pop-up in Los Angeles

Dezeen

Vibrant green walls surround a chunky rammed-earth counter in this garden-themed pop-up shop in LA that creatives Alex Reed and Dutra Brown have designed for lifestyle brand Flamingo Estate. Flamingo Estate 's Harvest Shop pop-up takes over a retail unit in Platform , a high-end shopping centre in LA's Culver City area. The shop offers an array of the brand's holistic products for the body and home, along with its range of pantry foods, which includes items such as extra-virgin olive oil, honey

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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IKEA Partners With Google Cloud to Enhance Omnichannel and Customer Service Capabilities

Retail TouchPoints

IKEA has partnered with Google Cloud to improve it technological capabilities, including the implementation of AI and machine learning tools, upgrading omnichannel capabilities and exploring new customer service offerings. The retailer already was using Google Cloud to help scale operations during the coronavirus pandemic and will continue looking into new possibilities.

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How Survival Brand Judy Uses Google Ads

Store Growers

Last Updated on December 2, 2020. Today, we’re breaking down the Google Ads strategy of Judy, a business that sells emergency kits. With plenty of emergencies hitting the USA in 2020, COVID, forest fires or hurricanes, this is a product category that’s pretty top of mind for a lot of people. The survival and emergency preparedness niche is pretty popular in the US, so there are plenty of established players.

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How STAR Brokerage Unlocked Their Retail Execution Potential

RepslyBlog

Food and beverage brokers know that managing the execution for a handful of brands across all of their retail channels is no easy task. As the link connecting their brand clients to shelf-level execution in stores, merchandisers have a huge responsibility to support the key programs of all of their brands as well as the thousands of stores they serve.

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Report: Walmart Pulls Guns and Ammunition From Sales Floor, Citing ‘Civil Unrest’

Retail TouchPoints

Walmart has removed guns and ammunition from its sales floors due to isolated incidents of “civil unrest,” according to CNBC. The retailer will continue selling the items in the stores that carry them, which account for approximately half its footprint. “We have seen some isolated civil unrest and as we have done on several occasions over the last few years, we have moved our firearms and ammunition off the sales floor as a precaution for the safety of our associates and customers,” said Walmart

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Interview with Emma from Innate Expressions

Hello Small Shop

Tell us about yourself and your business. When it comes to me, one could easily make an analogy to night & day! Although I am a biologist/biochemist by profession, I am also the epitome of ‘one who was called to be creative”. On one extreme I love science, and on the other extreme, I love to create. In between both extremes, you will find my happy median.

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Frequently Asked Questions About Global Shop Solutions ERP Software

Global Shop

If you’re looking at Global Shop Solutions as a possible ERP solution for your manufacturing business, you can find answers to the basic “Who are you and what do you do?” questions on our website. But you probably also have questions that are unique to your business. So we thought it would be a good idea to post some “drill down” questions that address specific issues regarding our ERP system.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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A very uncertain few weeks for UK Retail

Nelson Blackley

Every year at the start of the ‘Golden Quarter’ in October, all retailers face uncertainties about their critical sales performance leading up to Christmas. Have they committed to enough stock (but not too much) of the key selling products? Will they lose sales or profit because of competitors price reductions? Have they enough sales staff in their stores at the busiest times to meet demand?

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Solution Providers Partner to Offer Two-Day Delivery Across Marketplaces

Retail TouchPoints

BigCommerce has partnered with Deliverr to enable retailers selling on virtually any marketplace to offer two-day delivery. The solution provider also has partnered with Wish to add an additional marketplace integration and has launched Channel Manager, a platform feature designed to help retailers manage their omnichannel sales presence. BigCommerce retailers selling on Wish can now utilize Deliverr’s two-day fulfillment to get the Wish two-day tag on their listings.

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Comment on 4 Reasons POS Systems Are Important by seema

Bindo

POS easier you make it for your staff, the more time they have to spend on customer service and sales. You also save money because you’re able to track your finances better via its real-time reporting feature. Your POS system will also help you prevent waste and loss via its inventory management system.

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5 Shopper Insight Fundamentals that still apply today

Shopper Intelligence

About the author: Bill Bean is Vice President of Insights and Research at Shopper Intelligence USA. He is a nationally recognized American senior marketing executive with expertise in marketing analytics, shopper insights and innovative tech solutions in shopper research. This article was first published in Quirk’s Media in July/August 2020, posted here with permission.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Embrace automation or get left behind, urge ecommerce leaders

Retail Technology Review

In recent months, more and more businesses have embraced digital than ever before in an attempt to claw back some revenue from factors such as store closures and physical restrictions. And, as a result, an omnichannel approach has never been so important.

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Bed Bath & Beyond Growth Plan: Fewer Coupons, More Private Label, Upgraded Stores

Retail TouchPoints

Seeking to strengthen its competitive position, Bed Bath & Beyond will introduce 10 new private label brands as it scales back its reliance on coupons. The retailer also plans to invest $250 million to improve the 450 stores that deliver 60% of the retailer’s revenue, and another $250 million for revamping its supply chain over the next three years.

Planning 271
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GameStop to Offer Flexible Payment Option Online and In-Store

Retail TouchPoints

GameStop will now offer customers a buy now, pay later payment option across its more than 3,300 U.S. retail stores, online and via its mobile app. The video game retailer has deployed this service, which allows shoppers to pay in four interest-free payments, through a partnership with global payments provider and shopping service Klarna. GameStop also will be featured in Playing for Keeps, Klarna’s immersive gaming event series, which will be livestreamed on Twitch on Oct. 27 and 29.

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Report: A Price Cut Could Resurrect LVMH Acquisition of Tiffany

Retail TouchPoints

The troubled $16.2 billion acquisition of Tiffany by global luxury giant LVMH , which has devolved into suits, countersuits and threats, could still be salvaged. Citing unnamed sources close to the negotiations, CNBC reported that the companies are in “indirect conversations” to settle, possibly for a lower purchase price. The deal’s revised terms would price Tiffany stock at $130 to $133 per share, down from the $135 per share that had originally been offered in November 2019.

Fashion 261
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Sam’s Club to Offer Same-Day Pharmacy Deliveries

Retail TouchPoints

Sam’s Club will now offer same-day pharmaceutical delivery in more than 500 of its stores across 41 states. The retailer has partnered with Drive, the DoorDash white-label fulfillment platform. Customers can call their local Sam’s Club Pharmacies and speak to a pharmacist to schedule delivery, with “Dashers” fulfilling and delivering eligible orders.

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Final Destination: Improving the Last Phase of a Customer’s Retail Journey

Retail TouchPoints

Moving customers in and out of brick-and-mortar retail stores can feel like a game of chess. There are many moving pieces that lead up to the ultimate goal of a strong and successful finish. Strategy is involved every step of the way, but oftentimes, most of the strategic focus is on the front end. Retailers constantly use marketing to capture prospective customer attention and persuade them to visit.

Checkout 254
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Tuesday Morning Scraps Sale to Examine Other Reorganization Options

Retail TouchPoints

Tuesday Morning has declined to sell itself and will instead seek other paths for its financial reorganization, according to court filings. The retailer had planned to close on a sale of all its assets by Oct. 29, but will now push back its hearing date until Nov. 6 as it considers alternatives. Tuesday Morning filed for bankruptcy protection in May 2020 with plans to close 230 of its 687 stores.

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Walmart Turns 4 Stores Into Experimental Shopping/Fulfillment Center Hybrids

Retail TouchPoints

Walmart will test combining store/fulfillment center locations at four existing stores, using them as test beds for new technology, digital tools and physical enhancements. The stores will focus on implementing new tools that can help speed up both customer service and order fulfillment. Each of the stores will include embedded product and technology teams that will prototype, test and iterate solutions in real time, to scale what works and scrap what doesn’t.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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DICK’S Sporting Goods Opens 3 CALIA by Carrie Underwood Pop-Ups

Retail TouchPoints

DICK’S Sporting Goods has launched three temporary pop-up locations for CALIA by Carrie Underwood, one of the retailer’s top-selling women’s brands. Highlighting the fitness and lifestyle brand, the pop-ups are located in Austin, Texas and Santa Monica, Calif., as well as one mobile pop-up experience that will travel to various locations in and around Nashville, Tenn.

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A CEO’s Guide: Winning in the Amazon vs. Walmart Online Battleground

Retail TouchPoints

There’s an unlikely contender for the ecommerce crown — the king of the physical retail space, Walmart. It seems counterintuitive, but key to Walmart’s success in the ecommerce arena is its sheer physical presence on the ground. Walmart has placed a big emphasis on the opening of its brand-new supercenters over the last couple of years, and that focus has given the brand a huge network of stores it can now leverage for ‘click & collect’ (or buy online, pick up in-stor

Shipping 234
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Nspire Helps Retailers Offer Contactless Checkout and Product Comparisons

Retail TouchPoints

Nspire , a merchandising solutions provider, offers tools that can help retailers implement contactless checkout. The solution aims to reduce the need for face-to-face interaction by giving shoppers ways to browse, compare merchandise and make purchases using a screen. Nspire provides shop fittings made to enable the placement of touchless checkout systems anywhere in the store.

Checkout 229
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Walmart, Major Consumer Brands Partner on ‘Free Thanksgiving Dinner’ Program

Retail TouchPoints

In an effort to feed millions of families this Thanksgiving, Walmart , Campbell’s, Butterball and Coca-Cola are partnering with mobile rewards platform Ibotta to launch a “Free Thanksgiving Dinner” program. Through the program, Ibotta users will receive 100% cash back on up to nine Thanksgiving food staples (while supplies last), including: turkey, green beans, cream of mushroom soup, crispy onions, potatoes, cranberry sauce, stuffing, gravy and a 2-liter soda.

Consumer 218
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Tapestry Gives Interim CEO the Job on a Permanent Basis

Retail TouchPoints

Luxury accessories and lifestyle brand Tapestry has appointed Joanne Crevoiserat as CEO, effective immediately. Since July, Crevoiserat has been serving as interim CEO of the company, which has a portfolio of brands including Coach , Kate Spade and Stuart Weitzman. Additionally, Crevoiserat will be named a member of the Tapestry Board of Directors; Susan Kropf, an independent member of Tapestry’s Board of Directors since June 2006, will continue to serve as Chair of the Board.

Finance 218
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How to Shop for an On-Demand Pay Platform

Retail TouchPoints

For retail operations, the on-demand pay benefit has moved past the early adoption phase into mainstream acceptance. Those not already offering such a benefit naturally are scrambling to implement a program. How do you know what is the best on-demand pay platform for your retail business? With dozens of providers out there, it’s important to look for one that meets the needs of your business.

Shopping 218
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Postmates Adds Dedicated Retail Section to its App

Retail TouchPoints

Postmates has launched a retail platform called “Shop” that will initially be available in Los Angeles. The platform is integrated into the standard Postmates app and gives shoppers access to items from retailers including Anastasia Beverly Hills , OWL Venice , Big Red Sun and Urbanic. Shop lets retailers showcase their inventories using organized, configurable catalogues and high-resolution images.

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Pier 1 Returns as Revamped Ecommerce Retailer

Retail TouchPoints

Pier 1 Imports has officially been relaunched as an internet-first retailer selling home furnishings and accessories online. The brand had liquidated all 940 of its brick-and-mortar stores earlier this year after failing to emerge from bankruptcy, and sold its intellectual property and ecommerce business assets to Retail Ecommerce Ventures (REV) in July 2020.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!