Inside Retail

MARCH 12, 2024

The circular economy is a term that is appearing more and more in the media and you may have been wondering what it’s all about. The circular economy is a model where the total life cycle of a product is considered, including all parts of the product and its production. This can include sharing, renting, repairing, reusing, rebuilding and recycling components or materials as much as possible to extend the life of a product or its base materials.

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Consumer Management Marketing ATS 246

Shopping Center

MARCH 13, 2024

From the outside, the story of the Kansas City Power & Light District seems like a familiar one: an urban revitalization fueled by a succession of development milestones. Looking closer… The post Lighting Up A City appeared first on Shopping Center Business.

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Shopping 59

Retail TouchPoints

MARCH 14, 2024

Retailers that have recently launched their own retail media businesses should learn from what the established leaders already do. The biggest player, with 60% of the $45 billion market, is Amazon, followed by the likes of Walmart and Target, which, combined with a few other large players, are expected to take a combined 25% of the space, according to Boston Consulting Group.

Advertising 311

Advertising Consumer Marketing Management 311

Retail TouchPoints

MARCH 12, 2024

The future consumer is a #mood. By now, it’s a given that consumers expect personalized brand interactions and offerings, but it’s not just functional benefits they’re after. In 2024 and beyond, we will see mood enter the limelight, with retailers catering to people’s day-to-day vibes and emotions. The most successful brands will connect emotionally to their customer base – and give them space and permission to experience a whole spectrum of feelings.

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Consumer Beauty and Health Advertising Shopping 263

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

365 Retail

MARCH 12, 2024

EuroCIS 2024, held from 27 to 29 February in Düsseldorf, Germany, reaffirmed its status as a pivotal event for retail technology innovation, drawing 475 exhibitors from 41 countries and over 13,500 trade visitors from 95 countries. The fair served as a comprehensive platform for decision-makers to explore advancements in IT equipment for their companies​​.

Payment Services 62

Payment Services Checkout Management Shopping 62

Retail Focus

MARCH 14, 2024

To celebrate 35 years of inspiring imaginations with its timeless toys, Melissa & Doug embarked on a venture to open its first-ever retail store in White Plains, New York. To bring the brand to life on a scale like never before, Melissa & Doug desired a space that would delight visitors of all ages, demonstrate the quality of the toys, lean into its position as the #1 preschool brand for wooden and sustainable toys, and inspire open-ended play.

Supermarket 147

Supermarket Consumer ATS 147

Retail Gazette

MARCH 11, 2024

A host of retailers have recently announced pay rises in a bid to retain workers. Earlier this week, The Co-op revealed its wages would increase to at least £12 per hour, while John Lewis also vowed to lift staff pay by 10% under a £116m investment. Retail Gazette takes a look at the retailers boosting staff pay in 2024 below. The Co-op The Co-op last week revealed it would hike staff pay to at least £12 per hour, as it brings its rates in line with the Real Living Wage.

Shopping 105

Shopping Supermarket Grocer Management 105

Retail Dive

MARCH 12, 2024

The online suit and tuxedo rental company has opened its first showroom in Columbus, Ohio, and is planning more locations in the coming months.

Location 78

Location Planning 78

Retail Dive

MARCH 11, 2024

A new brand campaign and an in-store pilot of the marketplace further positions the company as an alternative to Etsy.

Promotions 104

Promotions 104

Retail TouchPoints

MARCH 12, 2024

For a long time, the American public has hit the “mute” button about the dangers of too much corporate consolidation. One bit of evidence: a decades-long decline in the frequency of the word “monopoly” in published books from a peak in 1949, according to data from Google. But those attitudes appear to be changing, in some cases dramatically.

Marketing 328

Marketing Consumer Promotions ATS 328

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Inside Retail

MARCH 13, 2024

Department store chain Myer has appointed non-executive director Olivia Wirth as CEO and executive chair, effective June 4. Wirth will succeed current CEO and MD John King, who will remain in his role until June 3 to facilitate the transition and handover. Previously, Wirth served as the CEO of Qantas Loyalty, where she worked for nearly 15 years. “Since joining the board last year, Olivia has demonstrated impressive commercial acumen and an acute understanding of the dynamics facing both Myer a

Department Stores 290

Department Stores ATS 290

Retail Wire

MARCH 12, 2024

A software company owner, Kenn Dahl, recently experienced a significant increase in his car insurance rates. Upon investigation, he discovered that his driving data was being shared with insurers without his explicit consent.

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Retail Focus

MARCH 13, 2024

atria Watford, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to announce that British womenswear brand, Hobbs , has opened its first store at atria Watford. Hobbs’ new store will showcase the brand’s latest collection, blending timeless style with a British sensibility.

Fashion 147

Fashion Management Location ATS 147

Retail TouchPoints

MARCH 11, 2024

Gen Z consumers are neither easy to define nor predictable in their shopping habits. The consumer cohort born between 1996 or 1997 and 2010 and 2020 (there is no complete agreement here) is hard to read and reach because they are a product of the world they have been born into, one where change is constant, frequent and often unexpected. Among the many influences on their behaviors has been technology, because they have grown up with fixed and mobile screens.

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Consumer Department Stores Merchandise Store Advertising 303

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

MARCH 15, 2024

Online florist and gift retailer Bloomex has been fined $1 million for making false and misleading representations on its website. The retailer admitted it had published misleading star ratings for its products, advertised misleading discounts, and added surcharges that were inadequately disclosed. According to the Australian Competition & Consumer Commission (ACCC), Bloomex displayed products for sale on its website between February 2019 and March 2023 with a ‘star rating’ that remained sta

Advertising 288

Advertising Consumer ATS 288

Retail Wire

MARCH 11, 2024

Telecoms companies are phasing out old 3G networks in favor of newer, faster 5G systems, which could leave owners of older mobile phones without service. Vodafone has already made the switch, leaving behind 3G in favor of more advanced 4G and 5G services.

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Retail Focus

MARCH 12, 2024

Delamibrands , one of Indonesia’s leading fashion retailer groups, proudly announces the launch of its new store concept for Executive at Puri Mall Jakarta. The new store was designed to enhance customers’ needs and experiences. Executive proudly renovated and enlarged the 489m2 store to signify their commitment to transformation and innovation.

ATS 147

ATS Fashion 147

Retail TouchPoints

MARCH 14, 2024

Matthew Whitman Lazenby and his family have never dreamed small. Back in the 1950’s his grandfather, Stanley Whitman, decided to open a luxury shopping mall in Florida that would rival Manhattan’s Fifth Avenue. Inspired by the Lincoln Road shopping district in nearby Miami Beach, Bal Harbour Shops and the Whitman family — who still own and operate the enterprise — have continuously flown in the face of convention — and found enormous success as a result.

Shopping 299

Shopping Consumer Drop-Shipping Shipping 299

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Inside Retail

MARCH 11, 2024

Credible reports suggest The Body Shop Australian business is facing a cashflow crisis as a result of the collapse of the UK parent company. The Body Shop operates about 100 stores in Australia and is said to be the most profitable international arm of the stricken business. However since the UK parent entered bankruptcy last month, the Australian subsidiary – and others around the world – have become creditors and their access to funds has been cut off.

Shopping 290

Shopping Accounting Management Marketing 290

Retail Wire

MARCH 13, 2024

IBM recently conveyed to its employees within its marketing and communications division that a reduction in the workforce is imminent, as reported by an insider familiar with the situation.

Marketing 264

Marketing 264

Retail Gazette

MARCH 13, 2024

Asda workers at its Wisbech store are set to strike during Easter weekend, one of the supermarket’s busiest times of the year, the GMB union has warned. Roughly 170 staff members will walk out on 29 and 30 March in a 48 hour strike, the trade union said. GMB claimed industrial action had been triggered by hour cuts and a rise in a bullying management culture.

Supermarket 142

Supermarket Management Planning ATS 142

Retail TouchPoints

MARCH 11, 2024

The associates at a Patagonia store in Reno, Nev. have voted to join the United Food and Commercial Workers (UFCW) Local 711 , marking the first successful unionization effort at a Patagonia store. Along with the Retail, Wholesale and Department Store Union (RWDSU), the UFCW has been making inroads at other outdoor retailers recently, organizing nine REI locations across the U.S. with the RWDSU and five Vertical Endeavors climbing gyms in Minnesota.

Outdoor 299

Outdoor Department Stores Wholesale Location 299

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

MARCH 11, 2024

While Australia has its own unique retail ecosystem, the ripples of what happens in the US often hit our shores. That typically includes the ‘Super Bowl of advertising’: the actual Super Bowl. Along with the usual celeb-studded ads, this year there was something else that made people take note. Chinese-based online marketplace Temu had not one, but two ads in the main game broadcast on CBS with a total of six ads during the game day.

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Advertising Marketing Consumer Returns 278

Retail Wire

MARCH 13, 2024

The United States House of Representatives has passed a bipartisan bill aimed at banning TikTok in the United States. Now the bill moves to the Senate, and if it passes, it will force TikTok’s Chinese owner to sell the popular video app, or else it will be banned in the U.S.

ATS 263

ATS 263

Hyken

MARCH 12, 2024

Last week, I wrote an article that compared the different concert experiences I had with two rock legends, Bob Dylan and Ringo Starr. The title of the article summed up the point I was trying to make: Do You Give Your Customers an Experience – Or Just a Transaction ? How to Create an Experience Personality I want to take it a step further this week.

Advertising 130

Advertising Customer Experience Management ATS 130

Retail TouchPoints

MARCH 15, 2024

Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. 3, 2024, with $13 billion in net sales, 5% higher than the previous year, and a 2.4% increase in comp store sales. For the coming fiscal year, the retailer is planning $800 million in CapEx expenditures to fund a major brick-and-mortar expansion that will enlarge its total store square footage by 2% — its largest physical expansion since 2017.

Sporting Goods 290

Sporting Goods Returns Location Planning 290

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Inside Retail

MARCH 12, 2024

The owner of an online alcohol seller that attracted more than 130 customer complaints during December 2023 and January 2024 says the decision to stop operating the business was made before state regulators approached the business. Sydney-based Liquorkart Australia was established in 2020 and described itself on social media as “one of Australia’s leading online alcohol marketplaces and one of the fastest-growing start-ups”, with more than 6000 products on offer for delivery across most Australi

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Fulfillment Accounting Consumer 275

Retail Wire

MARCH 14, 2024

Eli Lilly has announced a partnership with Amazon Pharmacy to facilitate the delivery of specific prescription drugs, including the popular weight loss medication Zepbound, directly to patients’ doorsteps through LillyDirect, the drugmaker’s newly established direct-to-consumer platform.

Consumer 262

Consumer 262

Hyken

MARCH 11, 2024

This episode of  Amazing Business Radio with Shep Hyken  answers the following questions and more: How can businesses create experiences that get repeat business and nurture brand loyalty? How can businesses think outside the box to create fan-like loyalty among their customer base? What lessons can companies learn from the legendary rock band, Van Halen, in creating loyal customer followings?

Customer Experience 128

Customer Experience 128

Retail TouchPoints

MARCH 14, 2024

Amazon has announced plans to host a Big Spring Sale in North America from March 20-25 that will feature product discounts available to all customers — not just Prime members as its summer and fall sales events typically do. Prime members will, however, receive access to exclusive deals throughout the event. The sale will kick off on March 20, with new deals dropping each day of the six-day event.

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Planning Outdoor Fashion 278

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance