Sat.Mar 09, 2024 - Fri.Mar 15, 2024

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The circular economy: what is it all about?

Inside Retail

The circular economy is a term that is appearing more and more in the media and you may have been wondering what it’s all about. The circular economy is a model where the total life cycle of a product is considered, including all parts of the product and its production. This can include sharing, renting, repairing, reusing, rebuilding and recycling components or materials as much as possible to extend the life of a product or its base materials.

Consumer 246
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Lighting Up A City

Shopping Center

From the outside, the story of the Kansas City Power & Light District seems like a familiar one: an urban revitalization fueled by a succession of development milestones. Looking closer… The post Lighting Up A City appeared first on Shopping Center Business.

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How to Never Put a Foot Wrong in Retail Media

Retail TouchPoints

Retailers that have recently launched their own retail media businesses should learn from what the established leaders already do. The biggest player, with 60% of the $45 billion market, is Amazon, followed by the likes of Walmart and Target, which, combined with a few other large players, are expected to take a combined 25% of the space, according to Boston Consulting Group.

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All the Feels: How Mood will Underpin Future Consumer Spending in Retail

Retail TouchPoints

The future consumer is a #mood. By now, it’s a given that consumers expect personalized brand interactions and offerings, but it’s not just functional benefits they’re after. In 2024 and beyond, we will see mood enter the limelight, with retailers catering to people’s day-to-day vibes and emotions. The most successful brands will connect emotionally to their customer base – and give them space and permission to experience a whole spectrum of feelings.

Consumer 263
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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EuroCIS 2024: Unveiling the Future of Retail Technology in Düsseldorf

365 Retail

EuroCIS 2024, held from 27 to 29 February in Düsseldorf, Germany, reaffirmed its status as a pivotal event for retail technology innovation, drawing 475 exhibitors from 41 countries and over 13,500 trade visitors from 95 countries. The fair served as a comprehensive platform for decision-makers to explore advancements in IT equipment for their companies​​.

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Where Imagination Roams: Venture Into Melissa & Doug’s First-Ever Retail Store

Retail Focus

To celebrate 35 years of inspiring imaginations with its timeless toys, Melissa & Doug embarked on a venture to open its first-ever retail store in White Plains, New York. To bring the brand to life on a scale like never before, Melissa & Doug desired a space that would delight visitors of all ages, demonstrate the quality of the toys, lean into its position as the #1 preschool brand for wooden and sustainable toys, and inspire open-ended play.

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9 retailers boosting shop worker pay in 2024

Retail Gazette

A host of retailers have recently announced pay rises in a bid to retain workers. Earlier this week, The Co-op revealed its wages would increase to at least £12 per hour, while John Lewis also vowed to lift staff pay by 10% under a £116m investment. Retail Gazette takes a look at the retailers boosting staff pay in 2024 below. The Co-op The Co-op last week revealed it would hike staff pay to at least £12 per hour, as it brings its rates in line with the Real Living Wage.

Shopping 105
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Generation Tux steps into physical retail

Retail Dive

The online suit and tuxedo rental company has opened its first showroom in Columbus, Ohio, and is planning more locations in the coming months.

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Michaels promotes online MakerPlace with ‘Respect the Handmade’

Retail Dive

A new brand campaign and an in-store pilot of the marketplace further positions the company as an alternative to Etsy.

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FTC Chair Lina Khan on Fighting ‘Gatekeeper Markets’ that Throttle Fair Competition

Retail TouchPoints

For a long time, the American public has hit the “mute” button about the dangers of too much corporate consolidation. One bit of evidence: a decades-long decline in the frequency of the word “monopoly” in published books from a peak in 1949, according to data from Google. But those attitudes appear to be changing, in some cases dramatically.

Marketing 328
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Myer names Olivia Wirth as CEO

Inside Retail

Department store chain Myer has appointed non-executive director Olivia Wirth as CEO and executive chair, effective June 4. Wirth will succeed current CEO and MD John King, who will remain in his role until June 3 to facilitate the transition and handover. Previously, Wirth served as the CEO of Qantas Loyalty, where she worked for nearly 15 years. “Since joining the board last year, Olivia has demonstrated impressive commercial acumen and an acute understanding of the dynamics facing both Myer a

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The Body Shop Shuts Down US Stores

Retail Wire

The pioneering vegan beauty brand closed their stores on March 1, 2024.

Shopping 279
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atria Watford Welcomes Hobbs Store

Retail Focus

atria Watford, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to announce that British womenswear brand, Hobbs , has opened its first store at atria Watford. Hobbs’ new store will showcase the brand’s latest collection, blending timeless style with a British sensibility.

Fashion 147
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Getting to Grips with Gen Z

Retail TouchPoints

Gen Z consumers are neither easy to define nor predictable in their shopping habits. The consumer cohort born between 1996 or 1997 and 2010 and 2020 (there is no complete agreement here) is hard to read and reach because they are a product of the world they have been born into, one where change is constant, frequent and often unexpected. Among the many influences on their behaviors has been technology, because they have grown up with fixed and mobile screens.

Consumer 303
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Body Shop Australia facing ‘cashflow crisis’

Inside Retail

Credible reports suggest The Body Shop Australian business is facing a cashflow crisis as a result of the collapse of the UK parent company. The Body Shop operates about 100 stores in Australia and is said to be the most profitable international arm of the stricken business. However since the UK parent entered bankruptcy last month, the Australian subsidiary – and others around the world – have become creditors and their access to funds has been cut off.

Shopping 290
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Air Fryer Recall: Best Buy Urges Immediate Action

Retail Wire

Best Buy is urging customers who purchased an Insignia air fryer to act fast, as the company issues a recall due to potential hazards.

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Executive Unveils New Store Concept at Puri Mall Jakarta

Retail Focus

Delamibrands , one of Indonesia’s leading fashion retailer groups, proudly announces the launch of its new store concept for Executive at Puri Mall Jakarta. The new store was designed to enhance customers’ needs and experiences. Executive proudly renovated and enlarged the 489m2 store to signify their commitment to transformation and innovation.

ATS 147
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How Bal Harbour Shops’ Unique Traveling Mall Connects with Luxury Consumers

Retail TouchPoints

Matthew Whitman Lazenby and his family have never dreamed small. Back in the 1950’s his grandfather, Stanley Whitman, decided to open a luxury shopping mall in Florida that would rival Manhattan’s Fifth Avenue. Inspired by the Lincoln Road shopping district in nearby Miami Beach, Bal Harbour Shops and the Whitman family — who still own and operate the enterprise — have continuously flown in the face of convention — and found enormous success as a result.

Shopping 299
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Online florist Bloomex fined $1 million over fake ratings

Inside Retail

Online florist and gift retailer Bloomex has been fined $1 million for making false and misleading representations on its website. The retailer admitted it had published misleading star ratings for its products, advertised misleading discounts, and added surcharges that were inadequately disclosed. According to the Australian Competition & Consumer Commission (ACCC), Bloomex displayed products for sale on its website between February 2019 and March 2023 with a ‘star rating’ that remained sta

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Automakers Might Be Sharing Your Driving Data With Insurers

Retail Wire

A software company owner, Kenn Dahl, recently experienced a significant increase in his car insurance rates. Upon investigation, he discovered that his driving data was being shared with insurers without his explicit consent.

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Asda’s second store strike dates confirmed for Easter weekend

Retail Gazette

Asda workers at its Wisbech store are set to strike during Easter weekend, one of the supermarket’s busiest times of the year, the GMB union has warned. Roughly 170 staff members will walk out on 29 and 30 March in a 48 hour strike, the trade union said. GMB claimed industrial action had been triggered by hour cuts and a rise in a bullying management culture.

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Patagonia Workers in Reno Store Vote to Join Union

Retail TouchPoints

The associates at a Patagonia store in Reno, Nev. have voted to join the United Food and Commercial Workers (UFCW) Local 711 , marking the first successful unionization effort at a Patagonia store. Along with the Retail, Wholesale and Department Store Union (RWDSU), the UFCW has been making inroads at other outdoor retailers recently, organizing nine REI locations across the U.S. with the RWDSU and five Vertical Endeavors climbing gyms in Minnesota.

Outdoor 299
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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The unexpected impact of international retail disrupters Temu and Shein

Inside Retail

While Australia has its own unique retail ecosystem, the ripples of what happens in the US often hit our shores. That typically includes the ‘Super Bowl of advertising’: the actual Super Bowl. Along with the usual celeb-studded ads, this year there was something else that made people take note. Chinese-based online marketplace Temu had not one, but two ads in the main game broadcast on CBS with a total of six ads during the game day.

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Old 3G Mobile Phones Face Cutoff as 5G Takes Over

Retail Wire

Telecoms companies are phasing out old 3G networks in favor of newer, faster 5G systems, which could leave owners of older mobile phones without service. Vodafone has already made the switch, leaving behind 3G in favor of more advanced 4G and 5G services.

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Dollar General plans 800 stores this year as rival Dollar Tree pulls back

Retail Dive

Thirty of those will be under its Popshelf banner, though the discount retailer is taking the concept’s expansion slowly given its discretionary focus.

Planning 132
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Dick’s to Open 16 Next-Gen ‘50K’ Stores, Expand House of Sport Format in 2024

Retail TouchPoints

Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. 3, 2024, with $13 billion in net sales, 5% higher than the previous year, and a 2.4% increase in comp store sales. For the coming fiscal year, the retailer is planning $800 million in CapEx expenditures to fund a major brick-and-mortar expansion that will enlarge its total store square footage by 2% — its largest physical expansion since 2017.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Online alcohol retailer Liquorkart stops taking orders amid probe

Inside Retail

The owner of an online alcohol seller that attracted more than 130 customer complaints during December 2023 and January 2024 says the decision to stop operating the business was made before state regulators approached the business. Sydney-based Liquorkart Australia was established in 2020 and described itself on social media as “one of Australia’s leading online alcohol marketplaces and one of the fastest-growing start-ups”, with more than 6000 products on offer for delivery across most Australi

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Wendy’s Introduces Orange Dreamsicle Frosty for Spring

Retail Wire

Wendy's is shaking things up this spring with a blast from the past in the form of its newest Frosty flavor: Orange Dreamsicle.

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Six Ways to Create Your Brand’s Experience Personality

Hyken

Last week, I wrote an article that compared the different concert experiences I had with two rock legends, Bob Dylan and Ringo Starr. The title of the article summed up the point I was trying to make: Do You Give Your Customers an Experience – Or Just a Transaction ? How to Create an Experience Personality I want to take it a step further this week.

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Amazon Plans First-Ever Spring Sale for All Customers, not just Prime Members

Retail TouchPoints

Amazon has announced plans to host a Big Spring Sale in North America from March 20-25 that will feature product discounts available to all customers — not just Prime members as its summer and fall sales events typically do. Prime members will, however, receive access to exclusive deals throughout the event. The sale will kick off on March 20, with new deals dropping each day of the six-day event.

Planning 278
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!