Retail Dive

AUGUST 9, 2021

The brand remained a powerhouse even when it was making mistakes. Now it’s owning up to them.

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Talking Retail

AUGUST 9, 2021

Convenience store shoppers spent more each week in June than a month earlier, according to the latest research. The latest data from the analyst Lumina’s convenience tracking programme found that the average weekly value of convenience store shoppers increased by 6% during the four weeks ending 27 June. The weekly amount spent went up from. This story continues at Convenience store spending and basket size rising, says analyst.

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ATS 128

Retail TouchPoints

AUGUST 12, 2021

Online surveys have long reigned near the top of the ad testing toolkit by providing the fastest, most efficient way to gather valuable consumer feedback throughout the creative process. But realizing these benefits has generally required that researchers forfeit the open-ended questions that allow them to truly “hear” the consumer’s voice. It has simply been too time-consuming and resource-intensive to manually process all the raw, unorganized natural language data that is generated through the

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Inside Retail

AUGUST 8, 2021

The Federal and NSW Governments announced a joint $24 million investment into greater recycling capabilities across the state on Monday, a decision which will see 22 projects greenlit with the intention of reducing waste. ARA boss Paul Zahra said the scheme will provide retailers with more options to recycle, and will go a long way to help the industry make more sustainable decisions.

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Customer Experience

Retail Focus

AUGUST 10, 2021

Space NK brought their ‘My Beauty Space’ campaign to life with a pop-up experience in Old Spitalfields Market between Friday 30 July – Sunday 1 August. The space allowed visitors to discover new products, curate the ultimate beauty shelfie and enter an infinity room where lights and a magical mirror can become the backdrop for a photo opportunity. .

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Retail Wire

AUGUST 13, 2021

Most students are expected to return to their college campuses this fall but some are holding off on purchases for their dorm rooms as they await to learn if recent Delta variant outbreaks and public health guidance will result in them in having to alter their plans. College students are expected to increase spending by 13 percent this year, according to the National Retail Federation.

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Inside Retail

AUGUST 8, 2021

Australia Post and 7-Eleven Australia are partnering to offer customers access to free all-hours parcel lockers at 7-Eleven stores across the country. The 24/7 service launches across more than 200 7-Eleven stores where the convenience chain’s ParcelMate lockers are already installed. Another 300 7-Eleven stores will receive Australia Post deliveries by the end of 2021.

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Retail Focus

AUGUST 10, 2021

Covid-19 hit the retail sector hard. Shops were closed. Consumer spending shifted online. High street stalwarts struggled or, in the case of Debenhams , collapsed. Even with the vaccine rollout well underway and lockdown now behind us, shoppers are yet to return to the high street in the same numbers. Footfall was down by one third in July on the same month in 2019, according to the British Retail Consortium.

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Retail Wire

AUGUST 13, 2021

Giant Eagle announced yesterday that it will become the first grocery and convenience store retailer to accept PayPal and Venmo payments. The retailer will accept the payments at its 474 supermarkets and GetGo stores.

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Retail TouchPoints

AUGUST 13, 2021

HBC will separate Hudson’s Bay into distinct brick-and-mortar and ecommerce businesses in an effort to accelerate the brand’s digital-first transformation. The new operating model will help each organization focus on their biggest growth opportunities while still working together to provide a seamless customer experience across both channels. Going forward, the ecommerce business will become “The Bay,” while the banner’s 86 stores will continue operating as Hudson’s Bay.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Inside Retail

AUGUST 12, 2021

The Fair Work Ombudsman has adopted a new four-tiered approach for mandatory vaccines in Australian workplaces, and moved away from its earlier advice that employers are “overwhelmingly” unable to introduce mandatory vaccinations policies. While public health orders have been issued in some regions that require those working in health services and quarantine facilities to be vaccinated, the federal government has maintained its position that vaccination will generally be voluntary for Australian

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Retail Focus

AUGUST 9, 2021

Innovative independent businesses are rushing to sign leases in Wembley Park, London’s globally renowned entertainment district and 365-day neighbourhood , with two further deals made in the last week – including one that already has a space in the destination. Organic goods specialist The Grocery Store has chosen Wembley Park as the place to expand its business, with the local, family-run firm signing a lease on a 1,400 sq ft shop.

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Retail Wire

AUGUST 13, 2021

The share of job listings that require new hires to be vaccinated against COVID-19 doubled in the first week of August to around 1,200, according to Indeed economist AnnElizabeth Konkel. “While the number of postings requiring a vaccine is still low, it’s a trend that’s really taking off,” Ms. Konkel said. “I think a growing number of employers are trying to keep workers safe and do not want to shut down again this winter. … They see vaccines as the way out of this pandemic.”.

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Retail TouchPoints

AUGUST 13, 2021

In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key. It’s been a big month for BigCommerce : in the last four weeks, the SaaS ecommerce platform has partnered with Latin American marketplace Mercado Libre to facilitate cross-border sales ; teamed up with Amazon to give its merchants access to Amazon’s order fulfillment services , whether they sell on that marketplace or not; expanded its European presence beyond the UK to the Netherlands, Italy and France; partnered with BNPL p

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

AUGUST 12, 2021

The well-known luxury e-commerce platform Net-A-Porter is continuing to focus on its Net Sustain edit by incorporating innovation and transparency into the customer experience. . Last year, Net-A-Porter announced a progressive framework aptly named Infinity to drive their 2030 sustainability strategy. Considered a philosophy to provide lasting luxury fashion and lasting positive impact, the 10-year strategy includes four key areas in line with the UN’s Sustainable Development Goals to boo

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Retail Focus

AUGUST 11, 2021

The Italian fashion house secured a 285 sqm. (3,070 sq.ft.) unit on the ground floor of a mid-rise structure built in 1879, rubbing shoulders with boutiques of several peers in the luxury segment, such as Linda Farrow, Louis Vuitton, Stella McCartney, Dior and Fendi. The interior design, created by architect Gwenaël Nicolas of Tokyo-based practice Curiosity and first revealed at the revamped Versace flagship store in Paris, presents a lavish signature aesthetic with Greca-patterned marble floori

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Cisco Retail

AUGUST 12, 2021

Black Hat is back! What an experience to be attending the first major cybersecurity conference since the lockdowns of the COVID-19 pandemic. Cisco Secure returned as a supporting partner of the Black Hat USA 2021 Network Operations Center (NOC) for the 5 th year ; joining conference producer Informa Tech and its other security partners. Like other Black Hat conferences, the mission of the NOC is to build a conference network that is secure, stable and accessible for the training events, briefing

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Retail TouchPoints

AUGUST 12, 2021

Digital convenience store Gopuff is continuing its aggressive expansion in European markets with the planned purchase of Dija , a European delivery platform focused on quickly providing consumers with daily essentials. The acquisition follows Gopuff’s purchase of UK-based Fancy , another last mile delivery platform, in May 2021. Dija, founded in 2020, operates dozens of microfulfillment centers across major metropolitan centers including London, Paris, Madrid and Valencia, Spain.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Inside Retail

AUGUST 12, 2021

Three months after former RipCurl boss Michael Daly stepped up to take the mantle of leading the wider Kathmandu Group, the surfwear brand’s GM of Women’s Brooke Farris will take up the RipCurl’s vacant leadership position. Having started working with RipCurl in 2010, Farris has moved through the business’ marketing and digital departments to reach the position of GM of Women’s, which saw her renew the brand’s focus and vision of its women’s brand, while also growing its relevancy.

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Retail Focus

AUGUST 12, 2021

Athleisure brand, Gym+Coffee with former One Direction star, Niall Horan, at the helm as an investor and advisor, has launched its Northern Ireland debut in Victoria Square Belfast , owned by German Commerz Real’s real estate fund Hausinvest. Located opposite Calvin Klein and Hollister on Ann Street (lower ground floor), the new 2,300 sq ft Gym+Coffee clubhouse concept launch forms part of the brand’s continued expansion and marks the 8th clubhouse store following the Manchester and London openi

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Nvidia

AUGUST 11, 2021

Talk about a magic trick. One moment, NVIDIA CEO Jensen Huang was holding forth from behind his sturdy kitchen counter. The next, the kitchen and everything in it slid away, leaving Huang alone with the audience and NVIDIA’s DGX Station A100 , a glimpse at an alternate digital reality. For most, the metaverse is something seen in sci-fi movies. For entrepreneurs, it’s an opportunity.

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Retail TouchPoints

AUGUST 12, 2021

Nike has brought its Rise store concept to Seoul, South Korea. Nike Rise was designed to bridge digital and physical channels to create more immersive store experiences. Although the new location touts all of the features found in the Guangzhou, China location, it also brings new services designed to reaffirm Nike’s commitment to sustainability, as evidenced in its Move to Zero initiative.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

AUGUST 11, 2021

The fight for board control of department store Myer will be decided in the next few months, with the firm’s AGM likely to run in late October, but Solomon Lew’s major stake in the business could well be diluted by the time to vote. According to multiple media reports over the last week Myer has been approached by investors looking to buy up its online business and loyalty program, which the department store may use to raise capital and issue more shares – a move which could put Lew on the back

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Retail Focus

AUGUST 12, 2021

Shaftesbury and Jack White announce the opening of the first ever Third Man Records store outside the USA. The independent record label was founded by Jack White, lead singer and guitarist of the White Stripes, in Detroit, Michigan in 2001, and will open at 1 Marshall Street in the heart of London’s Carnaby. The 1,164 sq ft store will open on Saturday 25th September.

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Cisco Retail

AUGUST 10, 2021

Part Foresight, Part Hindsight. Intersight has gone further than any other hybrid cloud operations platform before because Intersight was created with 20-20 foresight as well as hindsight. We took what we’ve learned from the past, applied that to what confronts us in the present, and adapted the whole thing to what is coming towards us, at breakneck speed.

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Retail TouchPoints

AUGUST 9, 2021

A recent analysis revealed that the average tenure of CMOs slid to a 10-year low last year, declining from 43 months to 41 months. When you consider the dramatic forces that have been reshaping the corporate landscape and marketing’s role within the larger organization, the increased volatility in the CMO position comes as little surprise. These days, the framework for marketing success is still being driven heavily by a company’s media plan rather than in the context of overall customer health.

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Inside Retail

AUGUST 10, 2021

Business groups have been left frustrated and open to legal challenges after the Federal Government refused yesterday to offer protections to firms that opt to make vaccination against the Covid-19 virus mandatory. Treasurer Josh Frydenberg told Seven News that while public health orders had been made to mandate vaccines in certain industries, and that doctors would not be liable for recommending the vaccine, businesses would not be afforded such comfort.

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ATS 246

Retail Focus

AUGUST 11, 2021

Australian womenswear brand Forever New has just opened a new store at Meadowhall Shopping Centre, Sheffield, which is its first stand-alone store in the UK. Forever New is renowned for its timeless and wearable collections, dedicated to the celebration of modern femininity. Designed in Melbourne, Australia, each collection is created with a unique blend of seasonal trends, feminine silhouettes, and of-the-moment detailing.

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Cisco Retail

AUGUST 10, 2021

It’s hard to believe that 18 months ago, a major global pandemic turned our world upside down and resulted in unimaginable consequences. Overnight, we had to re-think learning, work, and healthcare. In education, students were immediately moved online; teachers were forced to find new ways to deliver learning, and people had to consider careers of the future.

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Retail TouchPoints

AUGUST 9, 2021

Convenience store retailer Urban Value Corner Store , ecommerce provider Vroom Delivery and last mile robotic delivery operator Tortoise have partnered to offer automated on-demand delivery in the Dallas market. The delivery robots will handle pantry staples such as milk, eggs and snacks, while human drivers will deliver alcohol and tobacco items. The contactless delivery service will utilize the Tortoise Cart, a 100% electric robot approximately the size of a large cooler.

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance