Retail Dive

AUGUST 9, 2021

The brand remained a powerhouse even when it was making mistakes. Now it’s owning up to them.

135

135

Talking Retail

AUGUST 9, 2021

Convenience store shoppers spent more each week in June than a month earlier, according to the latest research. The latest data from the analyst Lumina’s convenience tracking programme found that the average weekly value of convenience store shoppers increased by 6% during the four weeks ending 27 June. The weekly amount spent went up from. This story continues at Convenience store spending and basket size rising, says analyst.

ATS 128

ATS 128

Retail TouchPoints

AUGUST 12, 2021

Online surveys have long reigned near the top of the ad testing toolkit by providing the fastest, most efficient way to gather valuable consumer feedback throughout the creative process. But realizing these benefits has generally required that researchers forfeit the open-ended questions that allow them to truly “hear” the consumer’s voice. It has simply been too time-consuming and resource-intensive to manually process all the raw, unorganized natural language data that is generated through the

Advertising 313

Advertising Consumer Marketing Brand Management 313

Retail Focus

AUGUST 9, 2021

Victoria Square, the 694,000 sq ft retail and leisure destination in the heart of Belfast, owned by German Commerz Real’s real estate fund Hausinvest, has signed FitPink athleisure for the socially-conscious fitness brand’s first permanent brick-and-mortar store. Founded in 2017 by Jenni Timony, FitPink athleisure is a specialist women’s sports and lifestyle clothing brand with a strong ethos in championing women and sustainability.

Location 59

Location Planning Management ATS 59

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

AUGUST 8, 2021

The Federal and NSW Governments announced a joint $24 million investment into greater recycling capabilities across the state on Monday, a decision which will see 22 projects greenlit with the intention of reducing waste. ARA boss Paul Zahra said the scheme will provide retailers with more options to recycle, and will go a long way to help the industry make more sustainable decisions.

299

299

Cisco Retail

AUGUST 12, 2021

Black Hat is back! What an experience to be attending the first major cybersecurity conference since the lockdowns of the COVID-19 pandemic. Cisco Secure returned as a supporting partner of the Black Hat USA 2021 Network Operations Center (NOC) for the 5 th year ; joining conference producer Informa Tech and its other security partners. Like other Black Hat conferences, the mission of the NOC is to build a conference network that is secure, stable and accessible for the training events, briefing

Management 145

Management Returns ATS Location 145

Retail Focus

AUGUST 10, 2021

Space NK brought their ‘My Beauty Space’ campaign to life with a pop-up experience in Old Spitalfields Market between Friday 30 July – Sunday 1 August. The space allowed visitors to discover new products, curate the ultimate beauty shelfie and enter an infinity room where lights and a magical mirror can become the backdrop for a photo opportunity. .

Marketing 279

Marketing ATS 279

Inside Retail

AUGUST 8, 2021

Australia Post and 7-Eleven Australia are partnering to offer customers access to free all-hours parcel lockers at 7-Eleven stores across the country. The 24/7 service launches across more than 200 7-Eleven stores where the convenience chain’s ParcelMate lockers are already installed. Another 300 7-Eleven stores will receive Australia Post deliveries by the end of 2021.

Location 264

Location Shopping Management Consumer 264

Nvidia

AUGUST 11, 2021

Talk about a magic trick. One moment, NVIDIA CEO Jensen Huang was holding forth from behind his sturdy kitchen counter. The next, the kitchen and everything in it slid away, leaving Huang alone with the audience and NVIDIA’s DGX Station A100 , a glimpse at an alternate digital reality. For most, the metaverse is something seen in sci-fi movies. For entrepreneurs, it’s an opportunity.

ATS 145

ATS 145

Retail TouchPoints

AUGUST 13, 2021

In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key. It’s been a big month for BigCommerce : in the last four weeks, the SaaS ecommerce platform has partnered with Latin American marketplace Mercado Libre to facilitate cross-border sales ; teamed up with Amazon to give its merchants access to Amazon’s order fulfillment services , whether they sell on that marketplace or not; expanded its European presence beyond the UK to the Netherlands, Italy and France; partnered with BNPL p

Merchant Services 293

Merchant Services Payment Services Fulfillment Advertising 293

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Focus

AUGUST 10, 2021

Covid-19 hit the retail sector hard. Shops were closed. Consumer spending shifted online. High street stalwarts struggled or, in the case of Debenhams , collapsed. Even with the vaccine rollout well underway and lockdown now behind us, shoppers are yet to return to the high street in the same numbers. Footfall was down by one third in July on the same month in 2019, according to the British Retail Consortium.

Customer Experience 246

Customer Experience Store Layout Returns Consumer 246

Inside Retail

AUGUST 12, 2021

The Fair Work Ombudsman has adopted a new four-tiered approach for mandatory vaccines in Australian workplaces, and moved away from its earlier advice that employers are “overwhelmingly” unable to introduce mandatory vaccinations policies. While public health orders have been issued in some regions that require those working in health services and quarantine facilities to be vaccinated, the federal government has maintained its position that vaccination will generally be voluntary for Australian

Location 246

Location ATS Management 246

Cisco Retail

AUGUST 10, 2021

Part Foresight, Part Hindsight. Intersight has gone further than any other hybrid cloud operations platform before because Intersight was created with 20-20 foresight as well as hindsight. We took what we’ve learned from the past, applied that to what confronts us in the present, and adapted the whole thing to what is coming towards us, at breakneck speed.

Planning 145

Planning Management ATS 145

Retail TouchPoints

AUGUST 12, 2021

Digital convenience store Gopuff is continuing its aggressive expansion in European markets with the planned purchase of Dija , a European delivery platform focused on quickly providing consumers with daily essentials. The acquisition follows Gopuff’s purchase of UK-based Fancy , another last mile delivery platform, in May 2021. Dija, founded in 2020, operates dozens of microfulfillment centers across major metropolitan centers including London, Paris, Madrid and Valencia, Spain.

Planning 293

Planning Customer Experience Consumer Marketing 293

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail Focus

AUGUST 9, 2021

Innovative independent businesses are rushing to sign leases in Wembley Park, London’s globally renowned entertainment district and 365-day neighbourhood , with two further deals made in the last week – including one that already has a space in the destination. Organic goods specialist The Grocery Store has chosen Wembley Park as the place to expand its business, with the local, family-run firm signing a lease on a 1,400 sq ft shop.

Fashion 189

Fashion Shopping Marketing Planning 189

Inside Retail

AUGUST 12, 2021

Three months after former RipCurl boss Michael Daly stepped up to take the mantle of leading the wider Kathmandu Group, the surfwear brand’s GM of Women’s Brooke Farris will take up the RipCurl’s vacant leadership position. Having started working with RipCurl in 2010, Farris has moved through the business’ marketing and digital departments to reach the position of GM of Women’s, which saw her renew the brand’s focus and vision of its women’s brand, while also growing its relevancy.

Outdoor 246

Outdoor Marketing ATS Accessories 246

Cisco Retail

AUGUST 10, 2021

It’s hard to believe that 18 months ago, a major global pandemic turned our world upside down and resulted in unimaginable consequences. Overnight, we had to re-think learning, work, and healthcare. In education, students were immediately moved online; teachers were forced to find new ways to deliver learning, and people had to consider careers of the future.

Management 145

Management Accounting ATS 145

Retail TouchPoints

AUGUST 13, 2021

HBC will separate Hudson’s Bay into distinct brick-and-mortar and ecommerce businesses in an effort to accelerate the brand’s digital-first transformation. The new operating model will help each organization focus on their biggest growth opportunities while still working together to provide a seamless customer experience across both channels. Going forward, the ecommerce business will become “The Bay,” while the banner’s 86 stores will continue operating as Hudson’s Bay.

Customer Experience 292

Customer Experience Fulfillment Returns Marketing 292

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Focus

AUGUST 11, 2021

The Italian fashion house secured a 285 sqm. (3,070 sq.ft.) unit on the ground floor of a mid-rise structure built in 1879, rubbing shoulders with boutiques of several peers in the luxury segment, such as Linda Farrow, Louis Vuitton, Stella McCartney, Dior and Fendi. The interior design, created by architect Gwenaël Nicolas of Tokyo-based practice Curiosity and first revealed at the revamped Versace flagship store in Paris, presents a lavish signature aesthetic with Greca-patterned marble floori

Boutique 173

Boutique Returns Accessories Apparel 173

Inside Retail

AUGUST 12, 2021

The well-known luxury e-commerce platform Net-A-Porter is continuing to focus on its Net Sustain edit by incorporating innovation and transparency into the customer experience. . Last year, Net-A-Porter announced a progressive framework aptly named Infinity to drive their 2030 sustainability strategy. Considered a philosophy to provide lasting luxury fashion and lasting positive impact, the 10-year strategy includes four key areas in line with the UN’s Sustainable Development Goals to boo

Fashion 246

Fashion Accessories Apparel Promotions 246

Cisco Retail

AUGUST 11, 2021

There is always excitement in the air throughout the Security community at this time of year; usually we excitedly approach “Hacker Summer Camp.” This year, like last, was a little different from what we have become used to over the last 24 years. Cisco Security was honored to be a sponsor of the 24th Black Hat USA 2021 Conference – the internationally recognized cybersecurity event series providing the security community with the latest cutting-edge research, developments and traini

ATS 145

ATS Planning 145

Retail TouchPoints

AUGUST 9, 2021

A recent analysis revealed that the average tenure of CMOs slid to a 10-year low last year, declining from 43 months to 41 months. When you consider the dramatic forces that have been reshaping the corporate landscape and marketing’s role within the larger organization, the increased volatility in the CMO position comes as little surprise. These days, the framework for marketing success is still being driven heavily by a company’s media plan rather than in the context of overall customer health.

Marketing 291

Marketing Accounting Management Planning 291

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Focus

AUGUST 12, 2021

Athleisure brand, Gym+Coffee with former One Direction star, Niall Horan, at the helm as an investor and advisor, has launched its Northern Ireland debut in Victoria Square Belfast , owned by German Commerz Real’s real estate fund Hausinvest. Located opposite Calvin Klein and Hollister on Ann Street (lower ground floor), the new 2,300 sq ft Gym+Coffee clubhouse concept launch forms part of the brand’s continued expansion and marks the 8th clubhouse store following the Manchester and London openi

Fulfillment 162

Fulfillment Location Planning Management 162

Inside Retail

AUGUST 11, 2021

The fight for board control of department store Myer will be decided in the next few months, with the firm’s AGM likely to run in late October, but Solomon Lew’s major stake in the business could well be diluted by the time to vote. According to multiple media reports over the last week Myer has been approached by investors looking to buy up its online business and loyalty program, which the department store may use to raise capital and issue more shares – a move which could put Lew on the back

Department Stores 246

Department Stores ATS Net Profit Returns 246

Cisco Retail

AUGUST 13, 2021

This week’s blog comes to us from Marc Haimsohn , Senior Director of Business Development at Vyopta. Vyopta is a Cisco Solutions Partner that specializes in monitoring, reporting, and analytics in order to increase user adoption and improve ROI for your Cisco investments and collaborations spaces. Companies in the financial services sector – whether established names like Goldman Sachs or newer players in the tech world – have come out most in favor of returning their employees to the offi

Payment Services 145

Payment Services Returns Management Location 145

Retail TouchPoints

AUGUST 12, 2021

Nike has brought its Rise store concept to Seoul, South Korea. Nike Rise was designed to bridge digital and physical channels to create more immersive store experiences. Although the new location touts all of the features found in the Guangzhou, China location, it also brings new services designed to reaffirm Nike’s commitment to sustainability, as evidenced in its Move to Zero initiative.

Apparel 288

Apparel Location ATS Customer Experience 288

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Focus

AUGUST 12, 2021

Shaftesbury and Jack White announce the opening of the first ever Third Man Records store outside the USA. The independent record label was founded by Jack White, lead singer and guitarist of the White Stripes, in Detroit, Michigan in 2001, and will open at 1 Marshall Street in the heart of London’s Carnaby. The 1,164 sq ft store will open on Saturday 25th September.

ATS 162

ATS 162

Inside Retail

AUGUST 10, 2021

With many parts of Australia once again plunged into lockdown, non-essential retail stores shut and supermarkets under more pressure than ever to manage home deliveries, retailers are leaning heavily on delivery services to get goods into the hands of customers. But Australia’s essential delivery drivers are calling for more support and better protection while doing their jobs, as the country’s Covid crisis worsens.

Management 246

Management Supermarket Promotions Returns 246

Cisco Retail

AUGUST 10, 2021

The problem with IoT Management. IoT is a diverse realm with a myriad of devices. Successfully scaling enterprise IoT deployments has always been a challenging problem. Each device type may communicate with its own individual data specification. As a result, IoT device management usually involves elaborate vendor-specific applications to manage the overlay devices.

Management 145

Management Location Accounting Fashion 145

Retail TouchPoints

AUGUST 10, 2021

By 2050, approximately 80,000 people will live in Fishermans Bend, which stretches from the City of Melbourne to the City of Port Phillip in Australia. As a result, it has become the star of a significant urban renewal project that will create a bustling inner-city neighborhood filled with shops, residential apartments and offices. Woolworths supermarket is driving one phase of this project with its Fishermans Bend Neighbourhood Shopping Centre, which opened in July.

Supermarket 274

Supermarket Location Shopping Marketing 274

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience