Retail TouchPoints

AUGUST 19, 2024

Ikea has embarked on the latest phase of drone adoption by rolling out an upgraded AI-powered system that will allow the drones to work efficiently alongside human workers in distribution centers. By integrating this new system into fulfillment spaces, Ikea’s operations will “run continuously,” the company shared in an announcement. Ikea initially adopted drone technology in 2021 when it partnered with AI and robotics company Verity to develop an autonomous drone solution for warehouses.

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Fulfillment Customer Experience Location Management 289

Retail Wire

AUGUST 19, 2024

Both a soft drink and cookie will combine the tastes of Coca-Cola and OREO's iconic flavors for a limited time.

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Inside Retail

AUGUST 20, 2024

Domino’s Pizza Enterprises saw net profit decline despite higher sales during the past fiscal year. The company’s net profit fell 1.9 per cent to $120.4 million while network sales grew 4.6 per cent to $4.19 billion and online sales rose 7.5 per cent to $3.37 billion. Same-store sales growth stood at 1.5 per cent, while network store count rose 0.3 per cent to 3795.

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Net Profit Planning ATS 278

Retail Gazette

AUGUST 20, 2024

Waitrose is set to open 100 convenience stores over the next five years as part of a £1bn-plus investment in new outlets and shop refurbishments. The premium grocer is planning to open a revamped outlet in Finchley Road, north London today (21 August). This will launch a new phase of expansion with its first new store in six years, set to open in Hampton Hill, west London by the end of the year, The Guardian reported.

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Supermarket Grocer Planning Shopping 119

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Customer Experience

Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. An estimated 369 of those resulted in confirmed data disclosure. From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service.

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Payment Services Management Location Consumer 317

Retail Wire

AUGUST 22, 2024

Foot Locker Inc. has unveiled its newly redesigned flagship store at 112 W 34th St., introducing the Foot Locker "Home Court," a cutting-edge basketball shopping destination created in collaboration with Nike and Jordan Brand.

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Shopping ATS 278

Retail Focus

AUGUST 21, 2024

New data shows 30-day free trials are the most effective method of paid customer conversions – almost four times (273%) more likely to convert a customer than 14-day free trials. Findings also show free trials are 28 times more effective than free products. However, despite its effectiveness, and at no cost to the business, nearly 3 in 4 ecommerce sellers didn’t use the approach in 2023.

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ATS 147

Retail TouchPoints

AUGUST 19, 2024

The fate of retail performance for the second half of 2024 is anything but certain. Despite expectations that inflation, subsequent rate hikes and the lingering effects of the pandemic would negatively impact spending, consumption rates have remained surprisingly high. This counterintuitive trend has sparked debate among economists, analysts and retail executives about the sustainability of current spending patterns.

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Consumer Markdowns Promotions Advertising 306

Retail Wire

AUGUST 17, 2024

According to a recent press release, Abercrombie & Fitch Co. has entered a strategic partnership with Haddad Brands. This maneuver aims to extend the global reach of the abercrombie kids line.

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Fashion 277

Inside Retail

AUGUST 22, 2024

Footwear retailer Accent Group ‘s net profit plunged amid higher sales in the last fiscal year. The company saw net profit dip 32.9 per cent to $59.5 million despite sales increasing 2.7 per cent to $1.61 billion. However, like-for-like retail sales fell to 1.7 per cent. Accent Group ended the fiscal year with 895 stores including websites after opening 93 new stores and closing 19, where the company could not achieve return on investment.

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Net Profit Returns Planning ATS 299

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Accounting

Retail Gazette

AUGUST 19, 2024

Morrisons boss Rami Baitiéh admitted the supermarket “went a bit too far” with self-checkouts as it looks to pull back on the technology. The chief executive told The Telegraph that the business is “reviewing the balance between self-checkouts and manned tills” and is looking to remove some from its stores after installing too many. He said: “Morrisons went a bit too far with the self-checkout.

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Checkout Supermarket ATS 128

Retail TouchPoints

AUGUST 21, 2024

Online wholesale marketplace Bulletin has launched a Shopify sales channel app, enabling merchants to more easily integrate their product listings and better manage orders to grow their brands via wholesale partnerships. [Editor’s note: Both Bulletin and Retail TouchPoints are subsidiaries of live event and media company Emerald.] Through the new integration, merchants can now bulk import their product listings from Shopify to Bulletin, and any updates made in Shopify will be automatically synce

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Wholesale Fulfillment Management ATS 289

Retail Wire

AUGUST 22, 2024

Zillow Group, Inc. has appointed Soumya Tulloss as the new Senior Vice President of Agent Sales. In her new role, Tulloss will be responsible for leading the company's initiatives to enhance and expand its advertising and software solutions for real estate agents.

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Advertising 264

Inside Retail

AUGUST 19, 2024

Seven & I Holdings, owner of convenience store chain 7-Eleven, has received a preliminary takeover offer from Canadian convenience store giant Alimentation Couche-Tard, parent of Circle K. The Japanese company has formed a special committee to review the proposal. A source familiar with the matter told Reuters that the talks are “at a very early stage”.

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Location Planning Marketing ATS 290

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Gazette

AUGUST 20, 2024

Two former executives of the defunct department store chain BHS have been ordered to pay £110m to creditors for breaching their corporate responsibilities. The ruling against Dominic Chappell, who led Retail Acquisitions when it bought BHS for £1 from Philip Green in 2015 , and Lennart Henningson comes eight years after BHS collapsed with over £1bn in debt, including to its pension fund.

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Department Stores Accounting 126

Retail TouchPoints

AUGUST 20, 2024

In 2023, people watched over 30 billion hours of shopping related videos on YouTube , according to the company. Now the video platform is looking to extend its reach into the world of commerce even further through an expansion of its partnership with Shopify. Eligible Shopify Plus and Shopify Advanced merchants in the U.S. can now easily sign up for YouTube Shopping’s affiliate program through the “Google & YouTube” app on Shopify, enabling thousands of eligible creators to showcase those me

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Shopping Management Social Commerce Marketing 289

Retail Wire

AUGUST 18, 2024

AT&T has announced that the The Communications Workers of America (CWA) has initiated a strike affecting approximately 15,000 employees in the Southeast region. The union's move comes amid ongoing negotiations, with CWA alleging unfair labor practices as their main reason for the strike.

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ATS 264

Inside Retail

AUGUST 21, 2024

Universal Store Holdings saw its net profit surge 45.3 per cent to $34.3 million in the last fiscal year, thanks to group sales rising 9.7 per cent to $288.5 million. The company attributed the increase to the continued growth of its Universal Store segment with second-half like-for-like sales rebounding to 6.6 per cent, ongoing rollout of the Perfect Stranger’s retail format, completion and contributions of the Cheap Thrills Cycles (CTC), and the net store count increasing to 102.

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Net Profit Consumer Management Accessories 278

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Gazette

AUGUST 19, 2024

Aldi has met its commitment to sell 100% cage-free eggs more than a year ahead of schedule. The discount grocer pledged in 2016 to phase out the sale of eggs and egg ingredients from caged hens by 2025. However, it revealed this week that all its stores now only sell cage-free eggs. Related Story Data: Aldi set to overtake Asda as UK’s third-largest grocer in 5 years 16/08/2024 x 12:12 PM Aldi managing director of buying Julie Ashfield said: “Improving animal welfare is incredibly importan

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Grocer Planning Management ATS 126

Retail TouchPoints

AUGUST 21, 2024

GU (pronounced “gee-you”), a sister brand of apparel retailer Uniqlo , will make a splashy, multi-channel entrance into the U.S. next month with the simultaneous debut of its ecommerce site and a 10,225-square-foot NYC flagship. The two -story location in the trendy SoHo neighborhood will offer men’s and women’s clothing as well as shoes, bags and accessories.

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Planning Apparel Accessories Fashion 278

Retail Wire

AUGUST 19, 2024

General Motors (GM) has announced restructuring plans that will severely affect its tech campus in Detroit along with a 15-year renewable energy purchase agreement with NorthStar Clean Energy for three of its assembly plants.

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Planning 246

Inside Retail

AUGUST 22, 2024

Munro Footwear Group has bought specialty retailer The Trybe from The Accent Group, marking its 10th acquisition in 10 years. The Trybe has 16 stores and offers kids’ shoes from global brands such as Nike and Asics, as well as other popular on-trend and utility brands. “Having founded the brand in 2019 initially online and then opening stores, we are pleased that the business has found a new home at Munro Footwear Group for its the next phase of development,” Liam Robson, GM of

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Specialty Retailers ATS Accessories Fashion 277

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Customer Experience

Retail Gazette

AUGUST 19, 2024

Morrisons has suffered a wave of senior management departures, with seven senior executives exiting over the summer, including convenience director Miles Foster, chief customer officer Darren Blackhurst, property director Mark Nowak, and productivity director Jonathan Bell. Since CEO Rami Baitiéh took over last November, nearly a third of the top 60 executives at the grocer have left, mostly resigning, The Sunday Times reported.

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Grocer Supermarket Promotions Management 124

Retail TouchPoints

AUGUST 21, 2024

Consumers are changing how they shop and who they shop with, and now brands are taking notice. Traditionally, retail spaces have been associated with social interaction and shared experiences, serving as bustling hubs for family outings and social gatherings among friends. However, the rise of digital technology (where a customer can purchase something easily and quickly on their own), coupled with the impact of the COVID-19 pandemic, has shifted consumer expectations and needs, sparking a great

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Shopping Kiosk Fulfillment Consumer 278

Retail Wire

AUGUST 20, 2024

ViewSonic Corp. has announced the launch of its new XG36 Series gaming monitors, designed to elevate the gaming experience with cutting-edge performance.

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Inside Retail

AUGUST 20, 2024

Step One Clothing ‘s net profit surged in the last fiscal year, thanks to higher revenue across all its geographies and channels. The underwear retailer’s net profit soared 43.9 per cent to $12.4 million as revenue jumped 29.7 per cent to $84.5 million. During the financial year, the company focused on launching the SmoothFit women’s line to expand its women’s offerings.

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Net Profit Accounting Marketing Consumer 278

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Retail Gazette

AUGUST 19, 2024

It’s coming up to a year since The Range owner Chris Dawson snapped up the Wilko brand out of administration and set about restoring the value chain. The self-made billionaire had planned to keep the retailer online only but quickly shifted gears following a nationwide campaign for the brand to return to the high street. “I was amazed at the love for the Wilko brand…especially in the north, it was like a bloody national outcry.

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Planning Beauty and Health Returns Supermarket 124

Retail TouchPoints

AUGUST 21, 2024

Rising costs created unprecedented challenges for grocers as dollar stores made their moves into the grocery space. A recent lapsed/lost analysis from InMarket found that grocery was the most susceptible category for losing customers to dollar stores for a national mass merchant. The “Value Wars” competition has forced both sides to adapt in order to attract and retain customers across all income levels, with dollar store chains launching higher ticket items and leaders like Walmart and Target d

Grocer 277

Grocer Merchant Services Marketing Consumer 277

Retail Wire

AUGUST 21, 2024

Chick-fil-A is set to launch its first elevated drive-thru restaurant on Aug. 22 in McDonough, Georgia, south of metro Atlanta.

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Inside Retail

AUGUST 20, 2024

Pureplay online furniture retailer Temple & Webster has an ambitious five-year growth plan, and TikTok could be the key to making it happen. To become a household name, Temple & Webster is focussing its social commerce efforts on Instagram while keeping an eye on the up-and-coming markets that TikTok could help it unlock. Small screen; major ROI The launch of TikTok Shop in Australia, rumoured to be coming at the end of 2024, is set to shake up the social commerce scene, and Temple &

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Social Commerce Accounting Marketing Shopping 278

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance