Retail Focus

AUGUST 20, 2024

Partnering with a well-known retail brand can open a wide range of doors in your niche and adjacent ones. You’ll tap into their existing market presence and enhance your business credibility. But it’s not all rainbows and unicorns – successful partnerships require a clear roadmap, from initial discussions to execution. Additionally, you need a firm grasp of legal aspects, contracts, licenses, and agreements.

Finance 130

Finance Marketing Planning Consumer 130

Retail TouchPoints

AUGUST 19, 2024

Ikea has embarked on the latest phase of drone adoption by rolling out an upgraded AI-powered system that will allow the drones to work efficiently alongside human workers in distribution centers. By integrating this new system into fulfillment spaces, Ikea’s operations will “run continuously,” the company shared in an announcement. Ikea initially adopted drone technology in 2021 when it partnered with AI and robotics company Verity to develop an autonomous drone solution for warehouses.

Fulfillment 250

Fulfillment Customer Experience Location Management 250

Retail Wire

AUGUST 19, 2024

Both a soft drink and cookie will combine the tastes of Coca-Cola and OREO's iconic flavors for a limited time.

279

279

Inside Retail

AUGUST 20, 2024

Domino’s Pizza Enterprises saw net profit decline despite higher sales during the past fiscal year. The company’s net profit fell 1.9 per cent to $120.4 million while network sales grew 4.6 per cent to $4.19 billion and online sales rose 7.5 per cent to $3.37 billion. Same-store sales growth stood at 1.5 per cent, while network store count rose 0.3 per cent to 3795.

Net Profit 278

Net Profit Planning ATS 278

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Gazette

AUGUST 20, 2024

Waitrose is set to open 100 convenience stores over the next five years as part of a £1bn-plus investment in new outlets and shop refurbishments. The premium grocer is planning to open a revamped outlet in Finchley Road, north London today (21 August). This will launch a new phase of expansion with its first new store in six years, set to open in Hampton Hill, west London by the end of the year, The Guardian reported.

Supermarket 119

Supermarket Grocer Planning Shopping 119

Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. An estimated 369 of those resulted in confirmed data disclosure. From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service.

Payment Services 287

Payment Services Management Location Consumer 287

Inside Retail

AUGUST 20, 2024

Scentre Group’s fund from operations stood at $568.2 million in the first six months, up 2.1 per cent from the year-ago period. The Westfield shopping centre owner and operator’s net operating income grew 3.5 per cent to $1.01 billion while the group’s portfolio was valued at $34.3 billion. The group operates 42 Westfield destinations across Australia and New Zealand, which hosted 320 million customer visits, an increase of 1.9 per cent.

Department Stores 306

Department Stores Shopping Location Marketing 306

Retail Focus

AUGUST 21, 2024

New data shows 30-day free trials are the most effective method of paid customer conversions – almost four times (273%) more likely to convert a customer than 14-day free trials. Findings also show free trials are 28 times more effective than free products. However, despite its effectiveness, and at no cost to the business, nearly 3 in 4 ecommerce sellers didn’t use the approach in 2023.

ATS 147

ATS 147

Retail TouchPoints

AUGUST 19, 2024

The fate of retail performance for the second half of 2024 is anything but certain. Despite expectations that inflation, subsequent rate hikes and the lingering effects of the pandemic would negatively impact spending, consumption rates have remained surprisingly high. This counterintuitive trend has sparked debate among economists, analysts and retail executives about the sustainability of current spending patterns.

Consumer 284

Consumer Markdowns Promotions Advertising 284

Retail Wire

AUGUST 20, 2024

The new Papa John's CEO turned Wendy's proverbial ship around.

Shipping 290

Shipping 290

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

AUGUST 22, 2024

Footwear retailer Accent Group ‘s net profit plunged amid higher sales in the last fiscal year. The company saw net profit dip 32.9 per cent to $59.5 million despite sales increasing 2.7 per cent to $1.61 billion. However, like-for-like retail sales fell to 1.7 per cent. Accent Group ended the fiscal year with 895 stores including websites after opening 93 new stores and closing 19, where the company could not achieve return on investment.

Net Profit 299

Net Profit Returns Planning ATS 299

Retail Focus

AUGUST 20, 2024

Hammerson has announced that PURESEOUL, the UK’s premier K-Beauty store, is to open at Bullring & Grand Central, marking the brand’s Midlands debut and only its second store outside London. Set to launch in September, this significant signing underscores Hammerson’s strategy to broaden the use and purpose of its destinations through innovative brands, market first concepts and cultural partnerships.

Location 147

Location Marketing Management Shopping 147

Retail TouchPoints

AUGUST 21, 2024

Consumers are changing how they shop and who they shop with, and now brands are taking notice. Traditionally, retail spaces have been associated with social interaction and shared experiences, serving as bustling hubs for family outings and social gatherings among friends. However, the rise of digital technology (where a customer can purchase something easily and quickly on their own), coupled with the impact of the COVID-19 pandemic, has shifted consumer expectations and needs, sparking a great

Shopping 258

Shopping Kiosk Fulfillment Consumer 258

Retail Wire

AUGUST 19, 2024

Popeyes has entered the fast-food wars with its latest promotion.

Promotions 289

Promotions 289

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Inside Retail

AUGUST 19, 2024

Seven & I Holdings, owner of convenience store chain 7-Eleven, has received a preliminary takeover offer from Canadian convenience store giant Alimentation Couche-Tard, parent of Circle K. The Japanese company has formed a special committee to review the proposal. A source familiar with the matter told Reuters that the talks are “at a very early stage”.

Location 290

Location Planning Marketing ATS 290

Retail Focus

AUGUST 20, 2024

In the wake of recent disorder across the UK, some high-street retailers and businesses are grappling with unprecedented fear and uncertainty about the safety of their premises, staff and customers. In any high-street retail context, though, there is an argument to be made that this risk always exists. However, when the current climate suggests that there could be trouble afoot at any moment, hardworking business owners are left with no choice but to rethink and enhance their security processes

Payment Services 147

Payment Services Inventory Management Planning Management 147

Retail TouchPoints

AUGUST 21, 2024

GU (pronounced “gee-you”), a sister brand of apparel retailer Uniqlo , will make a splashy, multi-channel entrance into the U.S. next month with the simultaneous debut of its ecommerce site and a 10,225-square-foot NYC flagship. The two -story location in the trendy SoHo neighborhood will offer men’s and women’s clothing as well as shoes, bags and accessories.

Planning 253

Planning Apparel Accessories Fashion 253

Retail Wire

AUGUST 21, 2024

Chick-fil-A is set to launch its first elevated drive-thru restaurant on Aug. 22 in McDonough, Georgia, south of metro Atlanta.

288

288

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

AUGUST 18, 2024

Booktopia ‘s administrators have completed the sale of the book retailer’s business and assets to DigiDirect’s owner Shant Kradjian. The deal includes the Angus & Robertson and Co-Op Bookshop brands and around $14 million in inventory. Kradjian said in a statement that DigiDirect and Booktopia will continue to operate as separate entities, however he sees “significant opportunities” to revitalise the business and introduce systems and processes, calling on his e

Planning 284

Planning Returns Consumer 284

Retail Focus

AUGUST 19, 2024

The Metrocentre Partnership has announced the submission of a planning application for the redevelopment of Metrocentre’s Green Mall entrance. The proposed scheme would represent significant investment to create new anchor units, enhance the public realm and landscaping, and revitalise one of the main gateways into the shopping centre. Designed by Leslie Jones Architecture, the proposals would bring a variety of welcoming and sustainable elements to the Green Mall entrance, such as enhanced biod

Planning 147

Planning Shopping Management Consumer 147

Retail TouchPoints

AUGUST 21, 2024

Walmart has sold its shares in Chinese ecommerce player JD.com , ending its direct investment in the Alibaba rival after more than eight years. The relationship began when Walmart sold its China ecommerce operations to JD.com in June 2016 , taking a 5% stake in the company as part of the deal. By February 2017 , Walmart had increased its investment to 12.1% , and in August 2018 Walmart and JD.com invested $500 million in Chinese grocery delivery company Dada-JD Daojia.

Marketing 243

Marketing Shopping Fulfillment 243

Retail Wire

AUGUST 20, 2024

The FTC is challenging the proposed Kroger/Albertsons merger and wants to take a closer look.

288

288

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

AUGUST 21, 2024

Universal Store Holdings saw its net profit surge 45.3 per cent to $34.3 million in the last fiscal year, thanks to group sales rising 9.7 per cent to $288.5 million. The company attributed the increase to the continued growth of its Universal Store segment with second-half like-for-like sales rebounding to 6.6 per cent, ongoing rollout of the Perfect Stranger’s retail format, completion and contributions of the Cheap Thrills Cycles (CTC), and the net store count increasing to 102.

Net Profit 278

Net Profit Consumer Management Accessories 278

Mulesoft

AUGUST 19, 2024

Artificial intelligence has already begun transforming the technology landscape, making its way into nearly every tool and platform that businesses rely on. From automating mundane tasks to providing intelligent insights, AI has become an integral part of how we work and innovate. At MuleSoft, we recognize the immense potential of AI and are actively investing […] The post Einstein for Anypoint Code Builder: AI-Powered MuleSoft Development Is Here first appeared on MuleSoft Blog.

ATS 142

ATS 142

Retail TouchPoints

AUGUST 20, 2024

In 2023, people watched over 30 billion hours of shopping related videos on YouTube , according to the company. Now the video platform is looking to extend its reach into the world of commerce even further through an expansion of its partnership with Shopify. Eligible Shopify Plus and Shopify Advanced merchants in the U.S. can now easily sign up for YouTube Shopping’s affiliate program through the “Google & YouTube” app on Shopify, enabling thousands of eligible creators to showcase those me

Shopping 242

Shopping Management Social Commerce Marketing 242

Retail Wire

AUGUST 22, 2024

Taco Bell is bringing back favorites like the Tostada and the Meximelt.

278

278

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Inside Retail

AUGUST 22, 2024

Munro Footwear Group has bought specialty retailer The Trybe from The Accent Group, marking its 10th acquisition in 10 years. The Trybe has 16 stores and offers kids’ shoes from global brands such as Nike and Asics, as well as other popular on-trend and utility brands. “Having founded the brand in 2019 initially online and then opening stores, we are pleased that the business has found a new home at Munro Footwear Group for its the next phase of development,” Liam Robson, GM of

Specialty Retailers 278

Specialty Retailers ATS Accessories Fashion 278

Retail Dive

AUGUST 21, 2024

The offering for Fulfillment by Amazon users helps them avoid fees by simply having customers keep items, the company said.

Returns 135

Returns Fulfillment 135

Retail TouchPoints

AUGUST 21, 2024

Online wholesale marketplace Bulletin has launched a Shopify sales channel app, enabling merchants to more easily integrate their product listings and better manage orders to grow their brands via wholesale partnerships. [Editor’s note: Both Bulletin and Retail TouchPoints are subsidiaries of live event and media company Emerald.] Through the new integration, merchants can now bulk import their product listings from Shopify to Bulletin, and any updates made in Shopify will be automatically synce

Wholesale 240

Wholesale Fulfillment Management ATS 240

Retail Wire

AUGUST 21, 2024

Macy's announced a second-quarter profit of $150 million, which is substantially better than the same quarter last year.

278

278

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience