Retail TouchPoints
FEBRUARY 26, 2025
Ecommerce cybersecurity and fraud prevention are almost always handled by different teams, but that doesnt mean theyre completely independent activities. When customer data is exposed in a cyberattack, criminals can use it to commit fraud. Fraudsters can steal employee credentials to expose customer data. Both kinds of incidents affect the bottom line and both can impact the companys image with customers.
Tokinomo
FEBRUARY 26, 2025
Commerce media is having a moment, with the market expected to exceed $112 billion by 2025. But despite its explosive growth, many marketers still confuse connected commerce with retail media , casually swapping one buzzword for the other. They share some DNA, but confusing them is like mistaking the cashier for the entire store.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail Wire
FEBRUARY 26, 2025
Will large retailers feel the impact of the Feb. 28 economic blackout?
Retail TouchPoints
FEBRUARY 24, 2025
Starbucks will cut 1,100 support jobs and several hundred additional open and unfilled positions, according to a letter from CEO Brian Niccol to employees. The layoffs come after Niccols January announcement that the coffee retailers leaders were taking a careful look at how its support teams are organized. In November 2024 Niccol laid out details of the Back to Starbucks plan, designed to re-establish the chain as the Community Coffee House, including simplifying an overly complex menu, retur
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
FEBRUARY 25, 2025
Woolworths Group booked lower profit in the first half, attributed to the 17-day industrial action impacting its supermarket business last December and a trend of customers seeking more value when shopping. The group’s net profit fell 20.6 per cent to $739 million after earnings before interest and taxes (EBIT) slid 14.2 per cent to $1.45 billion.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
|
Retail Gazette
FEBRUARY 25, 2025
Labours promised Crime and Policing Bill, which includes tougher laws on retail crime, will be put before parliament on Tuesday (25 February). The bill, which will mostly apply in England and Wales, contains over 50 measures including stricter penalties for shoplifting of items under 200 and making it a new offence to assault a shop worker. It also contains new Respect Orders, which are reminiscent of the Anti-social Behaviour Orders introduced by the last Labour government before it was abolish
Retail TouchPoints
FEBRUARY 24, 2025
Consumers today expect immersive, content-rich ecommerce sites, yet if a site takes longer than four seconds to load, 63% of shoppers will abandon it altogether. Its an ever-present internal conflict for many ecommerce and marketing teams that are striving to maximize both time-on-site and conversion rate metrics and its one that standing desk and office furniture manufacturer Uplift Desk has evidently addressed since implementing BigCommerce s Catalyst storefront technology.
Inside Retail
FEBRUARY 23, 2025
Lovisa’s net profit increased in the first half after the opening of 43 new stores worldwide. The jewellery and accessories retailer’s profit grew 6.5 per cent to $56.9 million as revenue climbed 8.8 per cent to $405.9 million and comparable store sales rose 0.1 per cent. The company said its continued focus on pricing and promotion management helped expand gross margin to 82.4 per cent.
Retail Focus
FEBRUARY 26, 2025
Research from inclusive payments platform, Ecommpay, has found that merchants place more value on the practical elements of a payment provision than on a personal recommendation or even cost. Over half (57%) of merchant respondents selected functionality as one of their top three criteria when choosing a payment provider. This was followed by 53% choosing reliability and 51% speed.
Advertisement
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
FEBRUARY 27, 2025
Kohl's is closing what it's calling "underperforming" stores.
Retail TouchPoints
FEBRUARY 24, 2025
The U.S.-based operator of Forever 21 is preparing to close at least 200 of its approximately 350 stores in preparation for a potential bankruptcy, Bloomberg reports, citing people with knowledge of the matter. The news follows rumblings last week that the retailer was struggling to maintain its sprawling brick-and-mortar presence amid increased competition in the fast fashion sector.
Inside Retail
FEBRUARY 23, 2025
Michael Hill has started an internal strategic review for its New Zealand business after another sales dip in the segment during the first half. The group’s net profit increased 9.5 per cent to $16.9 million despite revenue decreasing 0.7 per cent to $360.2 million. However, revenue from its New Zealand business fell 7.4 per cent to NZ$60.5 million ($54.6 million).
Retail Focus
FEBRUARY 24, 2025
The Fast-Moving Consumer Goods (FMCG) industry is no stranger to challenges. From razor-thin margins to fierce competition, businesses constantly look for ways to stay ahead. AI image recognition FMCG is a technology that transforms how brands manage shelves, track inventory, and understand their consumer behavior. Implementing AI-powered image recognition allows FMCG companies to streamline operations, boost sales, and deliver better customer experiences.
Advertisement
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Cisco Retail
FEBRUARY 25, 2025
Today Cisco and NVIDIA announced a mutual intent to expand a partnership that brings together two of the industrys most innovative data center networking and compute leaders. Our collaboration will help enterprises accelerate AI projects and make it easier for more customers than ever to standardize on Cisco as they modernize their data center networks.
Retail TouchPoints
FEBRUARY 26, 2025
Following the bankruptcy of Quiksilver store operator Liberated Brands earlier this month, Quiksilver owner Authentic Brands Group has moved swiftly to ensure that Quiksilver-branded apparel is still available to consumers. Authentic has tapped Velocity Global Brands to take on the design, manufacturing and distribution of Quiksilver womens apparel across the U.S. and Canada.
Inside Retail
FEBRUARY 26, 2025
Luxury fashion brand Camilla has named Rebecca Mansergh as its new CEO. She steps up after serving as acting CEO for the past year. Mansergh, who served as channels director for six years, was instrumental in developing the brand’s strategic direction and propelling it to international success. According to the brand, Mansergh’s appointment comes at a time of “significant momentum” for the company, which has had tremendous expansion in major international markets.
Retail Focus
FEBRUARY 24, 2025
Comparing different credit cards can be a lot harder than you might think. With numerous credit cards available, each offering different features and benefits, it can be challenging to determine which one is the best fit for your needs – and sometimes you just need to see which ones are best. But how do you actually test a credit card ( kredittkort ) properly and compare it to other options, especially if you have never had to do anything like it before?
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Wire
FEBRUARY 28, 2025
Tropicana blames the orange shortage and financial crisis for the potential filing.
Retail TouchPoints
FEBRUARY 25, 2025
State Farm Arena , home of the Atlanta Hawks NBA team, has opened a Hawks Express cashierless checkout store powered by AiFi and Verizon. Customers enter the store, select their items and exit, with purchases being automatically processed through their mobile payment method. Sports stadiums, with their combination of limited square footage and shoppers eager to return to the game, have become optimal locations for autonomous stores.
Inside Retail
FEBRUARY 23, 2025
Melbourne-based lifestyle brand turned leader of the emotional support water bottle movement, Frank Green, has finally opened its first brick-and-mortar store after building its reusable empire for over 10 years. For founder and CEO Benjamin Young, the brand’s name rings more accurately today than it did a decade ago and acts as a mission statement and a compass for the entire team.
Retail Focus
FEBRUARY 26, 2025
London-based menswear brand Wax London proudly presents its SS25 collection, Embrace the World. As the brand nears its 10th anniversary, Wax reflects on the spirit of adventure that ignited its journey and continues to drive its vision. Inspired by the vibrant melting pot of cultures in their London home, the SS25 collection pays tribute to the diverse influences, meaningful connections, and compelling stories that have shaped their path.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Gazette
FEBRUARY 28, 2025
Topshop is gearing up for the relaunch of its website, with three teaser videos posted on its Instagram account and the cryptic message “watch this space” to hint at the developments ahead. It follows the appointment of Michelle Wilson as managing director of Topshop and Topman earlier this week , alongside a flurry of appointments and moves as Asos.
Retail TouchPoints
FEBRUARY 25, 2025
Capri Holdings will deploy the iD Cloud RFID solution from Nedap across all its Alcott and Gutteridge banners, covering stores in Italy, Austria, Germany, Spain, Greece, Armenia and UAE. The initial phase of the rollout will focus on optimizing in-store operations and customer experience, followed by the implementation of loss prevention and supply chain solutions.
Inside Retail
FEBRUARY 27, 2025
Endeavour Group’s net profit declined in the first half, impacted by the Victor ian supply chain disruption during the peak end-of-year trading period. The group’s net profit fell 15.1 per cent to $298 million while sales slid 0.7 per cent to $6.62 billion. Retail sales declined 1.5 per cent to $5.5 billion, attributed to subdued consumer spending and an estimated $40 million to $50 million loss from the industrial action of Woolworths workers.
Retail Wire
FEBRUARY 25, 2025
Walmart is working with suppliers to keep eggs on the shelves.
Advertisement
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
365 Retail
FEBRUARY 28, 2025
Kiki & Miumiu Market is set to open its second and largest location at Lewisham Gateway, following the success of its debut store at Elephant Park. The independent pan-Asian food market has secured a 5,000 sq ft ground floor unit within the development, with plans to open in early 2025. Expansion to Lewisham Gateway The new store will be the brands largest to date, offering an extensive selection of products from East and South East Asia.
Retail TouchPoints
FEBRUARY 25, 2025
The Lovesac Company is partnering with global nonprofit Habitat for Humanity to provide sustainable furniture to homes at a more accessible price point. With its proprietary Designed for Life approach , Lovesac has developed a reputation for designing, manufacturing and selling comfortable and high-quality accent chairs, sectionals and its namesake sacs.
Inside Retail
FEBRUARY 26, 2025
Coles booked higher revenue in the first half, thanks with both supermarket and liquor sales increasing. The supermarket and liquor retail operator’s revenue grew 3.7 per cent to $23.04 billion, with supermarket turnover up 4.3 per cent to $20.63 billion and liquor sales up 0.8 per cent to $2 billion. “Sales growth was underpinned by the successful delivery of seasonal events including Christmas, Halloween and Black Friday, trade events including the SMEG and ‘Christmas Instant
Expert insights. Personalized for you.
236 
Let's personalize your content