Retail Focus
FEBRUARY 14, 2024
Retail is fast paced. Trends evolve rapidly, seasons swiftly come and go, and the perpetual push to create and satisfy demand is the norm. The practicalities of the retail sector means that lighting fixtures are often removed at speed as retailers regularly refurbish stores and exit premises as leases expire. Contractors must get in and out quickly.
365 Retail
FEBRUARY 14, 2024
At ThruDark, we’ve committed to charting our own course to success — and integral to that mission is the relationship we have with our customers. After all, we’ve not got this far alone. We’ve earned consumers’ attention, built their trust, and maintained their loyalty every step of the way on our journey to becoming a leading outerwear brand. But consumer trust isn’t measured in Instagram followers or quarterly sales.
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Retail TouchPoints
FEBRUARY 15, 2024
In May 2023, the U.S. Surgeon General declared the country had entered a loneliness epidemic , which could prove an existential threat to the health of our society and its people if left unaddressed. With this declaration, the CDC issued a clarion call for “individuals, governments, workplaces, health systems and community organizations” to confront this growing crisis by developing ways to increase personal connection.
Retail TouchPoints
FEBRUARY 14, 2024
It’s been more than four years since mall operator Simon launched its ecommerce joint venture with Rue Gilt Groupe , and the Shop Premium Outlets (SPO) marketplace is going strong. The site, aimed at bringing off-price inventory from Simon’s malls online, now features more than 300 brands and as of last September, sales were up 100% year over year.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Hyken
FEBRUARY 13, 2024
Functionality versus customer experience: Do they belong together? Yes! And here’s a story to make the point: Two guys are buying new cars. One buys a Ford EcoSport, and the other buys a Ferrari Roma. The Ford costs about $25,000. The Ferrari costs about $250,000 – 10 times more! Both guys live in the same neighborhood. They both drive downtown to work.
Retail Gazette
FEBRUARY 13, 2024
The Body Shop has formally appointed FRP as administrators, which it said would “accelerate restructuring” of its UK business. FRP said the administration gave the retailer “ the stability, flexibility and security to find the best means of securing the future of The Body Shop and revitalising this iconic British brand” Administrators will now consider “all options to find a way forward for the business “, which employs more than 2,500 staff and has more 200 s
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
FEBRUARY 15, 2024
The Stanley X Starbucks Valentine’s Day Quencher H2.0 Tumbler is the latest example of a viral retail phenomenon. The 40-ounce tumbler joins the likes of the Cabbage Patch Doll, Tickle Me Elmo and Furbies, which all generated long lines — even stampedes — of consumers clamoring to get their hands on these coveted goods. And while the initial hype is gone, the tumbler has spurred long-term interest, garnering a resale value of about $300 (a staggering 500% increase from its initial price).
Inside Retail
FEBRUARY 16, 2024
Australian fashion label Nique has entered voluntary administration, becoming the latest high-street brand to falter in a tumultuous economic environment. The 26-year-old label, best known for its minimal black and white designs and earth-tone apparel, on Wednesday appointed Justin Howlett of SMB Advisory as administrator. Nique has since ceased trading, while Howlett pursues urgent expressions of interest for all, or part, of the business.
Retail Focus
FEBRUARY 12, 2024
Richard James is thrilled to announce the unveiling of the £2 million refurbishment of its Grade II listed Georgian townhouse – the new ‘House of Richard James’. Thirty-two years after metaphorically gate-crashing Savile Row with a rebellious spirit and boundary-pushing approach to tailoring, renowned luxury menswear label Richard James will mark the opening with a VIP event on 29th February.
Retail Wire
FEBRUARY 14, 2024
Yet another popular convenience food is being recalled due to Listeria concerns. Dole Salad Kits may have been contaminated with the virus, and the company has called for a recall of the affected products.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail TouchPoints
FEBRUARY 16, 2024
In the U.S., ecommerce spending is estimated to reach $1.7 trillion by 2027 – representing over 20% of overall retail sales. Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys.
Inside Retail
FEBRUARY 15, 2024
Six fashion designers have been named finalists for the PayPal Melbourne Fashion Festival National Designer Award this year, presented by David Jones. The designers are Alex Higgins, Ikuntji Artists, (pictured above), Jeremy Hershan of Haulier, Jordan Gogos of Iordanes Spyridon Gogos, Natasha Gordon of Clea, and Timothy Aquino of THDR. “We take great pleasure in offering support and mentorship to these talent during their early stages, ensuring the enduring success of their brands and sign
Hyken
FEBRUARY 12, 2024
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How is artificial intelligence used to improve customer interactions in contact centers? What are the challenges in finding the right balance between technology and human support in customer experiences? What frustrations do customers face when dealing with customer service, and how can AI address them?
Retail Wire
FEBRUARY 13, 2024
On a mission to win back customers after sales dropped month-over-month in December and January, online retailer Temu spent $15 million on giveaways and TV ads at the Super Bowl this year for its "Shop Like a Billionaire" slogan to be showcased.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail TouchPoints
FEBRUARY 14, 2024
All eyes in the retail world are on opportunities in commerce media right now — and rightfully so, given that the already-massive spend in this channel is expected to double again by 2027. But as the gold rush gains momentum, it would behoove small and mid-size retailers to remember that not everyone is running the same race for the same prize. Commerce media represents a tremendous opportunity for retailers of all sizes to open new revenue streams and make the most of their close customer relat
Inside Retail
FEBRUARY 13, 2024
UK-based SSP Group has signed an agreement to acquire Airport Retail Enterprises (ARE) for an undisclosed sum, Verdict Food Service reported. With the acquisition, SSP will own all of ARE’s 62 locations in seven Australian airports, which are generating annual sales of approximately $200 million. This will raise the group’s presence to 100 units across 11 of the country’s 19 largest airports – and one train station.
Retail Gazette
FEBRUARY 11, 2024
When Retail Gazette reported that LloydsPharmacy – what was once the second biggest pharmacy chain in the UK – had filed for liquidation late last month many were shocked. However, the chain had been quietly closing its stores over the past year before filing for voluntary liquidation. Aside from a big announcement when it revealed it would be closing all 237 branches inside Sainsbury’s last year, everything else seems to have flown under the radar.
Retail Wire
FEBRUARY 13, 2024
Four years ago, Nvidia Corp. barely registered among the top 20 U.S. companies by market capitalization. Now, it's closing in on Amazon.com Inc., aiming for the No. 4 spot.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail TouchPoints
FEBRUARY 15, 2024
Skechers has opened store number 5,000 , in Bogotá, Colombia, nearly 30 years after opening its first store in Manhattan Beach, Calif. The sports apparel and performance shoe retailer’s first international store was in Japan; its 100th launched in NYC’s Times Square and its 3,000th debuted in China. “Every location offers the same look and feel to carry the Skechers brand with consistency across six continents,” said Michael Greenberg, President of Skechers in a statement.
Inside Retail
FEBRUARY 11, 2024
Generation Z was predominant in the retail industry last year, accounting for 50.4 per cent of the sector’s employees, a report by workforce management firm Deputy shows. The proportion of Gen Z employees in the sector increased from 45.5 per cent in 2022, the report added. Millennials accounted for 27.9 per cent of the retail workforce in 2023, down from 30.5 per cent in the previous year.
Retail Gazette
FEBRUARY 12, 2024
The former Arcadia brands and Debenhams, which were snapped up by Boohoo in 2021, have narrowed its losses after two years under the fast fashion group’s ownership. Dorothy Perkins reported the biggest drop in pre-tax losses, narrowing from £15.9m to £1.2m in the year end to 28 February 2023, despite posting a 30% drop in sales to £52.5m. This was followed by Debenhams, Boohoo’s largest acquisition, which shrunk its losses from £11m to £732,000 boosted by sales skyrocketing 53% to £87m.
Retail Wire
FEBRUARY 15, 2024
Colorado Attorney General Phil Weiser took a decisive step on Wednesday, announcing plans to file a lawsuit aimed at blocking the proposed $24.6 billion merger between grocery retailers Kroger and Albertsons.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail TouchPoints
FEBRUARY 13, 2024
It’s hard to remember, but before the roads were filled with Amazon trucks delivering our packages in two days or less, we used to drive to the store to shop for what we needed. Brick-and-mortar stores teamed up with brands to determine the optimal placement and positioning of products to entice consumers and their wallets. Where your product landed on the shelf had everything to do with your relationship with the buyer.
Inside Retail
FEBRUARY 15, 2024
Vicinity Centres reported an occupancy rate of 99.1 per cent during the fiscal first half ended December 31, its highest point since 2019. The group attributed the increase to “robust tenant demand”, up from 98.8 per cent as of June 30 last year and 98 per cent at the peak of the pandemic (December 2020). Statutory net profit after tax rose to $223.5 million from $176.3 million in the year-ago period.
Retail Gazette
FEBRUARY 12, 2024
B&Q will increase its UK minimum hourly rate to £12.21 per hour and £13.55 in London, making it the highest paying major retailer in the country, it claims. This 8% increase puts B&Q wages ahead of the government’s 2024 national living wage of £11.44 per hour, and above the Real Living Wage of £12 per hour. The investment also builds on the home improvement retailer’s 8.9% year-on-year increase last year.
Retail Wire
FEBRUARY 13, 2024
The name of the golf legend's new line of sports apparel, whose logo is a tiger with 15 stripes, is based on the red shirts he wore throughout his career.
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Retail TouchPoints
FEBRUARY 15, 2024
Starbucks and Bank of America (BoA) have forged a new partnership designed to offer extra rewards to their most loyal customers. The millions of BoA cardholders and Starbucks Rewards members in the U.S. can link eligible accounts to earn 2% cash back from Bank of America (on top of the rewards and benefits they already earn on qualifying purchases) and one Star for every $2 spent at Starbucks.
Inside Retail
FEBRUARY 11, 2024
Australian athleisure brand LSKD has appointed its first chief retail officer, the former director of retail for Lululemon ANZ Alex Shaughnessy, as part of its strategy to become a world-class retailer. During her time at Lululemon, which spanned 13 years from 2012 to 2020, Shaughnessy led over 40 stores and oversaw the brand’s national wholesale and community presence in ANZ.
Retail Gazette
FEBRUARY 14, 2024
The Body Shop owner Aurelius called in administrators for the retailer’s UK operations on Tuesday, just weeks after snapping up the business. Administrator FRP said the move would “accelerate restructuring” of the retailer, which covers around 200 stores nationwide, providing it with “ the stability, flexibility and security to find the best means” of securing its future.
Retail Wire
FEBRUARY 12, 2024
Last week marked a significant move for Jeff Bezos, the billionaire founder of Amazon.com Inc. For the first time since 2021, Bezos decided to unload a whopping 12 million shares of Amazon stock, resulting in a hefty sum of just over $2 billion.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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