Inside Retail

AUGUST 25, 2021

As we closed out 2020, all data sources pointed towards households reverting to pre-Covid behaviours and a return to a more consistent and predictable purchasing rhythm. Sporadic outbreaks aside, the supermarket industry was returning to something close to normality. The back half of 2021 however has seen disruption and uncertainty return in a major way as the third wave of Covid-19 hit without warning and hit hard; but at Strikeforce, we’re more than prepared.

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Retail Dive

AUGUST 26, 2021

On this episode, Daphne Howland and Ben Unglesbee discuss the implications of the new variant on the industry.

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Retail TouchPoints

AUGUST 23, 2021

Bissell is a quintessentially American brand. Launched in 1876 in Michigan, the floor care company is now run by the fourth and fifth generations of Bissell family executives and is steeped in Americana. The brand’s original carpet sweeper was featured in a Norman Rockwell painting commissioned by co-founder Anna Bissell. Incidentally, she became the country’s first female CEO when she took over after the death of her husband Melville.

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Retail Wire

AUGUST 27, 2021

Mattress Firm, which took a huge sales hit when it was forced to close stores last year due to the pandemic, has said that it has seen a rebound in its business due to the dissemination of federal stimulus dollars and an easing on COVID-19 related restrictions. The retailer’s CEO, John Eck, said the company will continue to open some stores and close others as it seeks the right balance for the market.

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Marketing 246

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Customer Experience

Inside Retail

AUGUST 24, 2021

We’re living in an era that has seen profound technological advances change the face of retail. Just a decade ago, Instagram and Afterpay were barely in their inception phase – now, it’s hard to imagine any B2C business not taking advantage of these tools. As new tech continues to emerge, it’s becoming increasingly clear that businesses keeping pace with progress are setting themselves up to thrive, while those struggling to keep up will inevitably fall behind.

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Tokinomo

AUGUST 25, 2021

Nobody knew what hard seltzer was back in 2012 and now it has become the most popular alcoholic beverage in the United States. How can this new beverage takedown well-known giants like wine and whiskey? Marketing might be the differentiator.

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Marketing 246

Retail Wire

AUGUST 23, 2021

Target said it will grow the number of locations that house Disney shops from 53 at present to 160 by the end of the year. The retailer is also releasing its Bullseye’s Top Toys list with 50 toys and games, including 22 that are exclusive to the chain.

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Inside Retail

AUGUST 27, 2021

Richard Murray has been the CEO of Australian electronics giant JB Hi-Fi since 2014, but this week, he has left the electronics company to become CEO at retail business Premier Investments, parent company of Just Group, Smiggle and Peter Alexander. . In this edited podcast conversation with Paul Zahra, CEO of the Australian Retail Association, Murray reflects on his proudest moments at JB Hi-Fi and shares the leadership lessons he’s learnt during his career.

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Retail Focus

AUGUST 23, 2021

Hammerson has completed its upgrade to Grand Central’s New Street Mall. The works included the creation of a new, engaging entrance to Birmingham’s Grand Central, enhancing its position as the gateway to the UK’s second city. The upgrade works underpin Hammerson’s commitment to enhance the customer experience across its flagship destinations through innovative and engaging installations, events and fit-outs.

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Customer Experience Management ATS 162

Retail TouchPoints

AUGUST 25, 2021

After “acceleration” and “pivot,” one of the biggest retail buzzwords to emerge in the last 18 months has been “circularity.” The term rose to the surface last year as 2020’s unique confluence of events drove consumers toward shopping alternatives that were both environmentally friendly and economically feasible. In the retailX keynote session on Wednesday, Aug. 25, Geronimo Chala, Chief Client Officer at luxury handbag reseller Rebag , discussed the multiple ways the circular concept of “resale

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Retail Wire

AUGUST 27, 2021

Apple has agreed to allow developers selling on its App Store to contact customers outside of their apps to tell them about alternative methods of payment so that they can seek to avoid paying the tech giant’s commissions. The company has also agreed to not raise its 15 percent commission rate for small developers for at least three years. Apple will also make payouts of between $250 and $30,000 to developers who made less than $1 million a year selling through its store.

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ATS 190

Inside Retail

AUGUST 26, 2021

Wesfarmers has joined in the parade of businesses reaping the rewards of a strong year of trade, despite ongoing movement restrictions, signaling a 40 per cent jump in net profit to $2.38 billion. The conglomerate’s retail sector, made up of Bunnings, Kmart Group and Officeworks, delivered strong sales of $33.9 billion (up 10 per cent) over the last 12 months, according to managing director Rob Scott.

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Retail Focus

AUGUST 25, 2021

Shaftesbury has today announced the launch of modern wellness apothecary, anatom? , at Seven Dials’ Monmouth Street, marking the brand’s latest London flagship. Retailing its renowned supplements and essential oils, anatom? is set to take a residence in Seven Dials until January 2022. Spanning 1000 sq ft at 42 Monmouth Street, anatom? Seven Dials joins the brand’s network of premium bricks and mortar stores in Marylebone, Shoreditch, and Islington, as well as a presence within Liberty London.

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Beauty and Health Green Retail Shopping ATS 147

Retail TouchPoints

AUGUST 27, 2021

Afterpay has launched Afterpay Ads, a suite of advertising products designed to help retailers and brands reach, acquire and activate shoppers across the Afterpay ecosystem. The platform was built for companies looking to grow their base of Gen Z and millennial shoppers. Brands can use Afterpay Ads to place featured ads across the Afterpay app to help amplify merchant promotions, products and offers on a pay-for-performance model.

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Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

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Accounting

Retail Wire

AUGUST 26, 2021

Jane Technologies, which builds backends for marijuana dispensaries that are taking their businesses online, announced that it has raised $100 million in its latest funding round.

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Finance 189

Inside Retail

AUGUST 24, 2021

Next to the rise of online and digital channels, one of the most frequently mentioned trends in retail pre-Covid was the rise of the ‘price conscious, empowered consumer’. The basic idea of this trend is that consumers are becoming more focused on paying less for products, and increasingly have the means to do so through enhanced competition and the ability to search for information online.

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Markdowns Consumer Promotions Returns 246

Retail Focus

AUGUST 23, 2021

ECCO has launched its new flagship store in Shanghai. The space is an interaction of eastern and western culture by many international brands. Spanning 442 m2, the new flagship shop is located in Huaihai Middle Road, a prime commercial area of the city. Hong Designworks uses the concept of “Metropolitan Dreamland” using the experience of multiple dimensionalities to reconstruct the relationship between people and objects.

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Retail TouchPoints

AUGUST 24, 2021

Evolution is essential to retail success, even when you’re on top — a maxim Ulta Beauty has embraced over the past year as the industry reinvented itself a rapid pace, according to Kecia Steelman, COO, President of International during her opening keynote at retailX 2021. The retail beauty leader didn’t rest on its laurels; it took the opportunity to expand in new ways while fine-tuning its existing strengths.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

AUGUST 23, 2021

The Pfizer-BioNTech two-dose vaccine, which has been administered to millions of people throughout the U.S. and elsewhere, has receive full approval from the FDA after having previously been cleared for emergency use in the fact of the pandemic. “While millions of people have already safely received Covid-19 vaccines, we recognize that for some, the FDA approval of a vaccine may now instill additional confidence to get vaccinated.

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Inside Retail

AUGUST 24, 2021

Australia’s $1.5 billion garment manufacturing sector is at risk because of unfair restrictions on garment workers, according to Mary Lou Ryan, co-founder and director of supply chain and sustainability at Sydney-based fashion brand Bassike. Under the current Covid-19 restrictions in Greater Sydney, garment workers cannot travel into or out of local government areas (LGAs) of concern, which is where most of the state’s garment factories are located, because they’re not considered authorised work

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Fashion Location ATS Accessories 246

Retail Focus

AUGUST 23, 2021

Boots Hearingcare has confirmed that it has opened within the new Boots store at Edinburgh’s St James Quarter Shopping Centre. The opening further enhances the business’ ability to offer a vast healthcare option within the heart of the £1 billion development , which replaced the 1960s St James Centre and had been five years in development. Boots Hearingcare will be bringing all of its renowned traditional audiologist services, hearing tests, and full range of high-quality hearing aids.

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Retail TouchPoints

AUGUST 23, 2021

Target is expanding its partnership with Disney to bring Mouse House-branded in-store shops to more than 160 locations by the end of this year. The two companies originally teamed up in 2019 and currently operate 53 Disney shop-in-shop locations, which average approximately 750 square feet. The partnership also includes a co-branded online store that will be expanded as well.

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Customer Experience

Retail Wire

AUGUST 26, 2021

Dollar Tree reported better-than-expected earnings today but lowered its full-year forecast, factoring in higher costs to ship goods and other “well-publicized challenges in the global supply chain.” The dollar store company said it now expects earnings per share between $5.40 and $5.60, down from its previous guidance of $5.80 to $6.05 per share.

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Shipping 147

Inside Retail

AUGUST 23, 2021

Kogan’s bloated inventory and logistics costs severely impacted its profitability in FY21, with net profit plummeting 86.8 per cent to $3.5 million (compared to $26.8 million the year prior). Without taking these impacts into consideration, adjusted NPAT rose 43.2 per cent to $42.9 million off the back of a record breaking sales effort – up 52.7 per cent to approximately $1.18 billion.

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Retail Focus

AUGUST 23, 2021

While ten years ago, most consumers would have preferred to purchase furniture and homeware brand-new, another option has been growing in popularity: using second-hand. People may reuse items of their own, buy used items from friends or on second-hand goods websites, or they might purchase from vintage shops. The trend may be led by an awareness of the environmental impact of mass production and buying brand-new, as well as personal finances and style preferences.

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Retail TouchPoints

AUGUST 27, 2021

As the world reopens in full force amid COVID-19 vaccination efforts, brands seek new ways to turn customers’ in-store experience into something that not only makes them feel safe but keeps them coming back and staying longer. The growing trend of “Russian nesting doll” stores is when larger stores host small outposts for well-known brands. The nested doll, or outpost, brings excitement and new shoppers to a physical shopping experience that needs new energy.

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Inventory Management Department Stores Management Shopping 279

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Marketing

Cisco Retail

AUGUST 27, 2021

Securing today’s dynamic enterprise applications requires deep visibility, automated recommendations, and efficiency at scale. With hybrid and multi-cloud adoption, traditional network-based security ran into limitations in mitigating modern day threats. As organizations move their applications and workloads to the cloud, the complexity of their environment increases.

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ATS 145

Inside Retail

AUGUST 23, 2021

Retail veteran David Briskin has enjoyed a long, successful career in Australian fashion, from founding accessories brand Mimco to being at the helm of Sass & Bide for several years and chairing the Melbourne Fashion Festival. Now, he’s a director at menswear label MJ Bale and a board member at not-for-profit Thread Together. Here, Briskin discusses his passion for supporting the community and the challenges and opportunities within the industry.

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Fashion Wholesale Marketing Accessories 246

Nvidia

AUGUST 27, 2021

What’s the difference between art created by Leonardo da Vinci and a knockoff? In the case of the Salvator Mundi, the answer is nearly half a billion dollars. Drawing on a convolutional neural network — a deep learning algorithm that’s led to breakthroughs in the analysis of a vast array of visual imagery — intellectual property lawyer Steven Frank and his spouse, art historian Andrea Frank, determined that the 16th century portrait of Jesus was likely a genuine da Vinci.

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ATS 145

Retail TouchPoints

AUGUST 27, 2021

Even before the COVID-19 pandemic dramatically accelerated the growth of ecommerce and raised consumer expectations for seamless, almost instantaneous fulfillment, on-demand deliveries were already becoming the norm across the globe. Fueled by the rapid shift to online channels and the desire to meet digitally savvy consumers’ expectations for instant gratification, the on-demand food delivery market is surging.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience