Retail Dive

SEPTEMBER 19, 2022

The retail landscape is changing at an ever-increasing pace, enabling some retailers to gain competitive advantages.

Retail Trends 121

Retail Trends ATS 121

Retail TouchPoints

SEPTEMBER 22, 2022

Inflation and the threat of recession are defining aspects of the 2022 holiday season, but the potential bad news will do little to dampen a potentially successful — if not extraordinary — season. However, even with many of the last mile and supply chain challenges that plagued retail over the past two years largely sorted out, retailers need to refocus on preparing for uncertainty.

Promotions 246

Promotions Fulfillment Inventory Management Drop-Shipping 246

Inside Retail

SEPTEMBER 20, 2022

For retailers, the latest census should be more than just a few headlines that disappear with the news cycle. The results have a real-world impact on your business and it will only increase in the coming years. By way of the 2021 snapshot, we know that 29.1 per cent of those living in Australia were born overseas, and a whopping half of Australians — 51.5 percent — were either born overseas themselves or have parents who were.

Business Communication 244

Business Communication Advertising Marketing Promotions 244

Wiser

SEPTEMBER 20, 2022

According to a study done by Salesforce , 84 percent of consumers say that customer experience is just as important as a company’s products and services. In fact, customer experience is one of the biggest factors that retailers have to consider. Happy shoppers equal more sales, and more sales means more revenue. But what exactly do shoppers need in order to have positive experiences while they’re in your stores?

Customer Experience 148

Customer Experience Customer Retention Employee Engagement Consumer 148

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

SEPTEMBER 23, 2022

Earlier this week, supermarket player Coles announced it is selling its convenience arm Coles Express to long-time fuel partner Viva Energy for $300 million. Coles had been working with Viva Energy through its Express arm for some time, though its agreement was due to expire in 2029 – meaning Coles would have either had to negotiate a new agreement in seven years’ time, or sell the business.

Supermarket 246

Supermarket Accounting Returns Marketing 246

Retail TouchPoints

SEPTEMBER 22, 2022

Searchspring , a search, product merchandising and personalization platform, has added Searchspring Personalized Email Recommendations to its Personalization Suite. The solution is designed to help retailers tailor their emails to make product discovery easier and extend personalization beyond their site in order to drive a superior shopping experience throughout the entire customer lifecycle.

Shopping 345

Shopping ATS Marketing 345

Retail Wire

SEPTEMBER 23, 2022

Costco typically increases the rates it charges for its membership about once every five-and-a-half years. The chain, which posted gains in revenues and earnings for the last quarter isn’t ready to announce an increase. CFO Richard Galanti said, “We are confident in our ability to do so (raise rates). And at some point, we will. But it’s a question of when, not if.”.

ATS 130

ATS 130

Inside Retail

SEPTEMBER 18, 2022

US-based chain Cinnabon is expanding its Australian presence with its first store in Sydney soon to open. . Scheduled for late November or early December, the store be located in Darling Square, expanding a network that is currently confined to Queensland and Melbourne. The 40sqm retail Sydney store will have 15 to 20 outside seats and sell the brand’s signature sticky cinnamon rolls, as well as chocolate and caramel-pecan varieties and monthly specials. .

Kiosk 264

Kiosk Location Planning 264

Retail TouchPoints

SEPTEMBER 23, 2022

Keeping your warehouse operations in-house or outsourcing them to a third-party logistics (3PL) company? Each option has its benefits and disadvantages. In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers.

Fulfillment 331

Fulfillment Shipping Inventory Management Management 331

Tokinomo

SEPTEMBER 20, 2022

Campaign scoop. Forgotten password. Streaming services are great, especially for true fans. What happens when a football fan forgets the password right before a big game? Everybody goes crazy. However, there’s nothing that can’t be solved by a cold Dr. Pepper, right?

Customer Experience 246

Customer Experience Marketing 246

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Wire

SEPTEMBER 23, 2022

Retailers are caught between a rock and hard place where they have to pay more to buy the goods they sell while serving customers who are looking for price breaks in an inflationary environment. Wendy Arlin, CFO of Bath & Body Works, said, “Ultimately, we want our promotions to generate margin dollars. That’s our goal.”.

Consumer 130

Consumer Promotions 130

Inside Retail

SEPTEMBER 23, 2022

Geon Property plans to rebrand Fairfield Homemaker Centre as Fairfield & Co, a new destination for shopping, entertainment and amusement. Fairfield & Co is a six-stage mixed-use lifestyle destination featuring tenants such as Hayman’s Electrical, Queensland X-Ray, and Greencross Vets. The fourth stage of its development, covering 4200sqm of tenancy space, was opened last week and includes a variety of tenants as well as Townsville’s first X-Golf venue, which has six golf simu

Returns 246

Returns Shopping Planning Consumer 246

Retail TouchPoints

SEPTEMBER 23, 2022

According to the UN, the transportation sector accounts for approximately 25% of all carbon emissions globally, and Amazon transports a lot of goods. To combat the climate impact of all those deliveries, Amazon has teamed up with Infinium to begin powering its transportation fleet with ultra-low carbon electrofuels beginning in 2023. Infinium develops ultra-low carbon fuels that can be used to power cargo trucks, airplanes and marine freight without engine modifications.

Fulfillment 325

Fulfillment Accounting ATS 325

Cisco Retail

SEPTEMBER 17, 2022

We recently introduced Cisco U., one of our newest learning initiatives, at Cisco Live. Cisco U. promises to meet the diverse global community through an inclusive digital learning experience. If you’re wondering what that means, well, I’m so glad. Inclusive learning is something that is a huge priority for me on a personal level. And as a member of the product team for Cisco U., I find myself uniquely positioned to explain how Cisco U. embraces inclusive learning. .

Location 145

Location Management Marketing ATS 145

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

SEPTEMBER 23, 2022

Amazon.com’s first exclusive National Football League game pitting the Kansas City Chiefs against the Los Angeles Chargers drew 15.3 million viewers. The game, according to Jay Marine, head of sports for Prime Sports, led to “the biggest three hours for US Prime sign-ups ever in the history of Amazon.

130

130

Inside Retail

SEPTEMBER 21, 2022

Star Pharmacy Group has appointed Peter Piliouras as the new CEO of its national pharmacy business. The group incorporates its own national brand, Star Discount Chemist and a number of Priceline Pharmacies and independent stores. Piliouras was formerly the COO and CCO at Peregrine Corporation, managing 250 stores and more than 3000 employees. He has 25 years of leadership experience in convenience retail.

Management 246

Management ATS 246

Retail TouchPoints

SEPTEMBER 20, 2022

Walmart Canada is implementing an automated AI assist at all of its stores to help keep shelves stocked and enhance the customer and associate experience both in-store and online. The rollout follows a 70 -store pilot of a computer vision AI solution from Focal Systems that uses cameras to automate out-of-stock detection. The computer vision cameras are installed in busy areas throughout the store and scan shelves at pre-determined intervals, integrating with Walmart Canada’s existing inventory

Location 321

Location Beauty and Health Inventory Management Customer Experience 321

Cisco Retail

SEPTEMBER 21, 2022

Well, hello everyone. I’m back to continue my exploration of default Docker networking. If you haven’t already read (or it has been a while since you read) Exploring Default Docker Networking Part 1 I would recommend checking it out. In that post, I explain what “Default Docker Networking” means, then put on my headlamp and climbing gear as I go deep down into the layer 1 (physical) and layer 2 (data link) aspects of container networking and how Linux networking concepts

Returns 144

Returns ATS Management Planning 144

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Wire

SEPTEMBER 23, 2022

A U.S. Department of Labor investigation found that Back’s Barbecue took $230,353 in tips from its wait staff and turned it over to managers at its restaurants. Kent Black, grandson of original Black’s Barbecue pit master Edgar Black Sr. said an error occurred when the company outsourced its payroll to a third party.

Management 130

Management ATS 130

Inside Retail

SEPTEMBER 21, 2022

Luxury fashion label Dior has opened a pop up in Queensplaza, Brisbane, to introduce its men’s winter 2022 collection. . Dior says the ground-floor store, which will remain open until the middle of next month, was inspired by a winter morning in Paris on the Pont Alexandre III. As the women’s collections are typically only accessible in Brisbane at the Dior boutique, the business says local customers can shop the men’s collection at the pop up for the first time.

Accessories 246

Accessories Boutique Fashion Shopping 246

Retail TouchPoints

SEPTEMBER 22, 2022

The past few years have had an incredible impact on in-store shopping. Many brands were forced to shut their doors and expedite online sales strategies to keep a steady revenue stream. But as we begin to get back to a sense of “normalcy,” consumers have reverted back to their traditional methods of shopping. The in-store shopping experience can never be replaced, but it does need to be improved.

Customer Experience 310

Customer Experience Consumer Shopping Management 310

Cisco Retail

SEPTEMBER 20, 2022

We’ve been talking a lot about security resilience recently, and for good reason. It’s clear the only way businesses can operate in today’s hybrid world is by taking bold steps to increase visibility, awareness, and integration across their systems. All while maintaining a singular goal of becoming more resilient in the face of evolving threats. But that doesn’t just mean expanding the scope of your security stack.

Planning 143

Planning ATS 143

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

SEPTEMBER 22, 2022

The National Labor Relations Board has issued a complaint against Amazon.com for “selectively and disparately” enforcing a rule about employees’ use of non-work areas such as break rooms. The federal labor regulator claims that Amazon has used the rule to singly out workers engaged in union activity.

130

130

Inside Retail

SEPTEMBER 19, 2022

Deltora Diamonds is an Australian fine jewellery brand specialising in lab-grown diamonds and gemstones. It has opened three stores in the last 18 months and is looking to enter the New Zealand market next year, as demand for ethical products grows. Here, we speak to Deltora’s co-founder and CEO Melissa Trafford-Jones about the process of creating lab-grown gems, how she got into the jewellery industry and what’s next.

Consumer 246

Consumer Planning Shopping Marketing 246

Retail TouchPoints

SEPTEMBER 21, 2022

Within the heavily regulated CBD industry, it’s difficult for brands to advertise their products across the same depth and variety of channels afforded to companies in other categories. Due to compliance regulations, CBD brands have limited options when it comes to promoting and selling their products. As a result, CBD companies are generally forced to rely on their direct-to-consumer, in-store displays, and product and packaging designs — while brands outside the CBD category can leverage the p

Consumer 305

Consumer Advertising Marketing Promotions 305

Cisco Retail

SEPTEMBER 21, 2022

Hybrid cloud and the use of multiple public clouds is the new normal. Cisco has been pursuing a strategy to make it easier for organizations to manage this complexity. We are offering solutions to make it easier to adapt to a multicloud world by unifying the experience across IT teams and providing more choice. We conducted a customer survey with analyst firm 451 Research of over 2,500 cloud, DevOps and NetOps leaders in organizations worldwide and learned: 92% are using two or more public cloud

Management 144

Management ATS 144

Advertisement

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Retail Wire

SEPTEMBER 22, 2022

Workers at a Home Depot in Northeast Philadelphia have filed a petition with the National Labor Relations Board to form a union. Vincent Quiles, one of the organizing employees, said, “Long story short, we got screwed over during the pandemic. This company made money hand over fist, and we just feel exploited.” A Home Depot spokesperson declined to comment as the company was reviewing the situation.

ATS 130

ATS 130

Inside Retail

SEPTEMBER 19, 2022

Hobart is set to host its first fashion festival this month dubbed the Tasmanian Fashion Festival (TFF). The event spans two days and aims to support emerging and established designers, creatives and retailers. The runway preview will take place at the Henry Jones Art Hotel on September 30 followed by an all-day fashion fair at the Wrest Point Hotel and Casino on Saturday.

Fashion 246

Fashion Planning ATS Accessories 246

Retail TouchPoints

SEPTEMBER 20, 2022

The Nordstrom Board of Directors has adopted a one-year shareholder rights plan, a.k.a. a poison pill, following the purchase earlier this month of 9.9% of the retailer’s stock by Mexican luxury department store Liverpool. The Liverpool stock purchase, valued at $293.8 million , makes the Mexican retailer one of Nordstrom’s largest stakeholders, according to Reuters.

Department Stores 290

Department Stores Returns Planning Marketing 290

Cisco Retail

SEPTEMBER 22, 2022

In the first part of this blog series on Unscrambling Cybersecurity Acronyms , we provided a high-level overview of the different threat detection and response solutions and went over how to find the right solution for your organization. In this blog, we’ll do a deeper dive on two of these solutions – Endpoint Detection and Response (EDR) and Managed Endpoint Detection and Response (MEDR).

Management 145

Management ATS 145

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance