Retail Dive
SEPTEMBER 26, 2022
Keeping up with demand and ensuring a frictionless customer experience throughout peak season requires visibility, flexibility and quick action from retailers.
Retail TouchPoints
SEPTEMBER 26, 2022
Brick-and-mortar retailers have historically built deep relationships with customers locally, on a one-to-one basis. Though they’ve seen success, relationships built solely on in-person interactions aren’t scalable. Unfortunately, unexpected situations can occur at any moment, like a global pandemic that reduces foot traffic to a trickle, or the shift of consumer demand online from offline channels.
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Inside Retail
SEPTEMBER 26, 2022
Yeezy, the brainchild of rapper and designer Kanye West and Adidas, will go down in history as one of the most successful collaborative projects ever, creating an entirely new narrative within the sportswear industry. Through its innovative and forward-thinking designs, Yeezy was able to create some of the most iconic sneaker silhouettes, namely the Yeezy Boost 350 and Yeezy Foam RNNR.
A1 Retail
SEPTEMBER 27, 2022
Personal exchange is currently more important than ever. Because the still challenging economic and political conditions, the accelerated change in social values and advancing digitalisation require new solutions and innovative approaches for the global consumer goods industry. That is why Messe Frankfurt is taking an offensive into the future with new ways and creative approaches.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Tokinomo
SEPTEMBER 27, 2022
Campaign scoop. Romance novel. Remember classic covers of romance novels with a shirtless man? Well, Capri Sun took it to the next level and included Juicio, a character that looks like he stepped out of the cover of a romance novel. Juicio is used in the commercial just to turn off kids just to reveal its real message—that Capri Sun now contains 40% less sugar.
Retail TouchPoints
SEPTEMBER 29, 2022
There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. Further reinforcing this misalignment is the finding that only half of the senior retailer executives surveyed believe sustainability to be an important purchase consideration for consumers
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
SEPTEMBER 28, 2022
Waterfront Limited Partnership, a joint venture between AEG and Crosstree Real Estate Partners, who own and operate Icon Outlet and the Entertainment District at The O 2 , has announced iFLY , the indoor skydiving experience, is set to open at The O 2 mid-December 2022, in what will be the company’s first London location. The new unforgettable leisure experience, located within the Entertainment District at The O 2 , will allow beginners and professionals alike to experience the thrill of indoor
Retail Wire
SEPTEMBER 30, 2022
Lululemon Studio is the yoga-inspired retail chain’s new subscription program wherein members pay $39 a month for access to streaming and in-person workouts, discounts on merchandise and get early access to events. Lululemon, which acquired Mirror, the interactive fitness startup in 2020, is including it as part of the Studio effort.
Retail TouchPoints
SEPTEMBER 26, 2022
After months of rumors , Amazon has official announced that it will host a second Prime sales event this fall. Aimed at helping members get an early start on their holiday shopping, the two-day Prime Early Access Sale will take place Oct. 11-12, 2022 in 15 countries, including China, Germany, Italy, Sweden, the UK and the U.S. The new 48-hour event will give Prime members exclusive early access to holiday deals, many of which will be tied to the retailer’s first ever Top 100 Holiday Gift Guide,
Inside Retail
SEPTEMBER 28, 2022
Hermes will launch HermesFit, a temporary workout venue, in Sydney on the 14th and 16th of next month at The Hordern Pavilion. The HermesFit pop-up will be styled in the house’s recognisable orange, with graphic motifs adorning the walls. It will feature a space for scheduled workout classes such as a weights wall with Hermes kettlebells and barbells, a callisthenics course inspired by silk, a boxing ring that serves as a photo booth, and a juice bar.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail Focus
SEPTEMBER 26, 2022
As physical retail evolves, design and experience have become more powerful tools than ever. The Creative Retail Awards have recognised the very best in retail, leisure, and hospitality design & display since 2018. With categories including sustainability, omni-channel, technology, VM schemes, POP/POS, shopfitting, store design, experience, and innovation, the Awards recognise talent across the full spectrum the industry.
Retail Wire
SEPTEMBER 30, 2022
A high percentage of pharmacists and pharmacy techs have suffered from burnout since the pandemic hit the U.S. in 2020. The recent release of new COVID-19 boosters and this year’s flu shot have increased traffic to retail pharmacies, putting further pressure on staff at those locations.
Retail TouchPoints
SEPTEMBER 28, 2022
Ecommerce platform Shopify is now aiming to help retailers sell anywhere through its unified POS Go all-in-one retail hardware device for omnichannel sellers. This latest addition to Shopify’s offerings relies on the company’s point-of-sale software, which is designed to allow retailers to sell online and offline. Merchants can gain a complete understanding of the customer journey to support on-the-spot personalized experiences.
Inside Retail
SEPTEMBER 28, 2022
Wouldn’t it be great if Black Friday, Cyber Monday and any other seasonal event would be met with zero slowdowns or downtime due to traffic peaks? Yet, most retailers face issues increasing website capacity during these critical times. The result: Annoyed customers and missed revenue. With an increasing demand for elastic e-commerce capacity, it’s time for brands to switch to cloud-native e-commerce – and make downtime and crashes a thing of the past. .
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Focus
SEPTEMBER 30, 2022
Maserati is pleased to unveil its new global retail store concept, debuting with the opening of a new space in the heart of Milan’s historic and elegant Magenta district. Intended to express the Italian House’s power and prowess in Italian luxury craftsmanship, the innovative retail concept combines the refinement of a sartoria – a tailor’s atelier – with the rawness of an officina – a workshop, allowing clients to unleash their creative passion to bring to life their own bespoke vision of t
Retail Wire
SEPTEMBER 30, 2022
CVS Health has joined Humana in competing to acquire Cano Health, which operates primary care centers in California, Florida, Illinois, Nevada, New Jersey, New Mexico, New York, Puerto Rico and Texas.
Retail TouchPoints
SEPTEMBER 30, 2022
“Natural” was the word of the day at Google ’s third annual SearchOn event , where the tech giant unveiled a host of new ways it is working to make search, translation, navigation and discovery online work and feel more like it does in the real world. “Since day one, we’ve dedicated ourselves to a mission to organize the world’s information and make it universally accessible and useful — if you could find the words, we could help you find answers to life’s questions,” said Google SVP
Inside Retail
SEPTEMBER 29, 2022
Woolworths Group has named Daniel Hake as the new MD of Big W operations and Von Ingram as head of the group’s non-food retail businesses including Big W, MyDeal, PetCulture and HealthyLife. Hake joined Woolworths Group in May 2018 and was most recently its commercial director of merchandising and customer value in Woolworths Supermarkets. Prior to this, he was GM of customer transformation and digital strategy for WooliesX and Woolworths Group.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Focus
SEPTEMBER 28, 2022
Hammerson has announced that KENJI, the East-Asian inspired homeware and stationery brand, has selected Bullring for the brand’s first location in the West Midlands. . Opening this autumn, the new 3,250 sq ft store will be located on Bullring’s middle level and showcase the brand’s full range of eclectic homeware, collectable plushies and kawaii stationery ranges.
Retail Wire
SEPTEMBER 29, 2022
Walgreens had to reduce hours of operations for two pharmacies in Cambridge, MA, as a result of not having enough staff on hand. “In communities impacted by staffing shortages, we adjust hours of operation with the goal of creating minimal disruption for customers and patients. In such instances, we will direct customers to other nearby Walgreens locations for prescription needs, care and support,” the company said in a statement.
Retail TouchPoints
SEPTEMBER 30, 2022
Marketing is often first on the chopping block during a recession, and with GDP contracting two quarters in a row, retail marketers are working hard to determine how to make each dollar go further. Many organizations will cut marketing spend in a bid to preserve margins. But research shows slashing marketing programs can undermine revenue and does not necessarily protect profits.
Inside Retail
SEPTEMBER 29, 2022
Appliance retailer Dyson has opened a Dyson Demo Service Centre at Sydney’s Moore Park. The space features a walk-in service bar designed to coach owners on how to resolve machine faults at home, a retail area where experts offer live demonstrations and recommendations coupled with other offerings such as gift wrappings and personalisation services.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Focus
SEPTEMBER 28, 2022
Ribble Cycles wins the Omni-channel Experience award at the Creative Retail Awards 2022. The Creative Retail Awards ‘is a dynamic and exciting annual event designed to recognise and reward innovation and excellence in retail design and experience. The awards showcase the very best talent across the full spectrum of the industry and from across the globe’. .
Retail Wire
SEPTEMBER 29, 2022
Amazon.com’s new “pinch-grasping” robot is moving closer to being able to pick up items like a human hand. The technology, which handles about 1,000 items an hour, was able to pick up 95 percent of items without causing damage, in a recent test.
Retail TouchPoints
SEPTEMBER 29, 2022
When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because it offered something that was almost impossible to find on the internet — transience. In the 11 years since, Snapchat has evolved to more closely resemble its social media counterparts (which in turn have adopted many Snapchat-style functionalities).
Inside Retail
SEPTEMBER 29, 2022
Budget apparel retailer Best & Less Group (BLG) CEO Rodney Orrock will be taking a three-month sabbatical from the company, for medical reasons. Former MD and current non-executive chair Jason Murray will take over Orrock’s responsibilities effective immediately. “Our business is in strong shape and the company remains focused on trading through the important Black Friday and Christmas trading periods and executing our growth strategy,” said Murray.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail Focus
SEPTEMBER 29, 2022
When Edinburgh Gin wanted to open its latest pop-up store in Edinburgh city centre, they tasked Exhibeo VM to design a store which reinforced the company’s branding, whilst creating a lasting visual impact. Using a colourful, textured look to elevate the customer experience and entice shoppers into the store, Exhibeo VM specified Forbo Flooring Systems’ adhesive-free Modul’up range in the Coral Terrazzo colourway, to bring the vision to life.
Retail Wire
SEPTEMBER 28, 2022
The White House’s Office of Information and Regulatory Affairs (OIRA) is expected to release a report in the coming weeks that may reclassify third-party workers performing jobs for Amazon.com, DoorDash, Lyft, Uber and others as employees of those companies. The new proposed rule from the Department of Labor is currently under review. The National Retail Federation is among industry groups that have met with the administration to voice their concerns about changes in the current classifica
Retail TouchPoints
SEPTEMBER 24, 2022
Petsense by Tractor Supply and pet food brand Canidae are joining forces to offer relief to animal shelters affected by Kentucky’s flash flooding in July. Local Kentucky animal shelters and the American Society for the Prevention of Cruelty to Animals will benefit from the partnership, which will deliver 1,560 pounds of dog food to these organizations.
Inside Retail
SEPTEMBER 27, 2022
Spin Master, the owner of the toy brand Paw Patrol, has partnered with TerraCycle and ToyWorld to expand a toy recycling program. . The addition of ToyWorld stores as collection points significantly expands the initiative that was first introduced last year. Consumers can now drop off damaged or outdated toys of any brand at any of the 40 Toyworld locations nationwide – or ship them directly to TerraCycle.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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