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In the battleground that is retail today , retailers are turning to new (and old) strategies to win. Private label has been around for decades, but in recent times, around the world, I’ve seen a significant rise in the use of private label as a key retail strategy ( check out this recent article about Target as an example ). We are seeing private label being used aggressively comparing prices versus leading brands (see image).
Customer experience is one of the most important things you need to take into account in the retail industry. If shoppers have a poor experience while making a purchase in-store or online, they might not return. Research also shows that people tend to share poor customer experiences with others. 54% shared bad experiences with more than five people.
Tech giants like Facebook and Microsoft have gone all-in on the metaverse, based on the idea that it’s the future of digital experiences like gaming, collaboration and marketing. In fact, the parent company of the social media platform renamed itself to Meta — a sign of its confidence in the metaverse. In case you’re still fuzzy on the details, the metaverse is a 3D, virtual-reality space where users can interact with one another and an infinite number of fictional or real-life computer-generate
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Australian fashion companies can now apply to use a special trademark certifying their products are locally created. The Australian Fashion Council (AFC) today unveiled a world-first industry certified Australian Fashion Trademark, created with funding from a federal grant last May that also includes a campaign to drive demand for local brands both at home and abroad. .
Grosvenor has announced the opening of leading international Inditex clothing brand, Bershka, at Liverpool ONE, marking its regional debut. Spanning 8,000 sq ft on South John Street, the space houses the brand’s three main lines; Bershka, BSK and Man, as well as a number of exclusive ranges. Joining Zara and Pull & Bear, Berskha is the third Inditex brand to open a flagship store on Liverpool ONE’s South John Street.
The first thing Cathy Hackl, Chief Metaverse Officer at Future Intelligence Group , wants people to know about the metaverse is that you haven’t missed the boat. Merriam-Webster doesn’t even have a definition for the term “metaverse” yet — Hackl checks every day. Bottom line, there’s still plenty of time to wrap your head around the concept and figure out a strategy that makes sense for your brand.
Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. In an operational update filed with the ASZ, Scentre Group CEO Peter Allen said the mall operator saw “a significant increase in sales for our business partners, above pre-pandemic levels”.
Global lifestyle brand Ted Baker is set to open a new store at centre:mk Milton Keynes. Opening within the centre later this year, the 2,150 sq ft space will stock Ted Baker’s full range of womenswear, menswear, footwear and accessories. . Founded in Glasgow as a shirt specialist in 1988, Ted Baker’s latest store will complement its strong international portfolio spanning the UK, USA, Europe, Middle East and Asia.
The Cisco Certified Design Expert (CCDE) recently transitioned to the CCDE v3 certification blueprint. CCDE v2, its former version, had been around for… a while. A long while (especially when compared to the typical tech lifecycle), but that doesn’t mean it had stagnated. Part of the reason for that is that the focus of CCDE has long been on training network design professionals to think critically about network design and business practices, rather than focusing on the technology of the moment.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail TouchPoints and design:retail have unveiled the 2022 slate of 40 Under 40 Award winners. Representing the entire retail realm — from store design to CX strategy, ecommerce and retail operations — the 40 Under 40 Awards spotlight up-and-coming leaders who have done innovative and remarkable work and contributed significantly to the progress of the retail industry as a whole.
Discount department store Big W has partnered with recycling platform TerraCycle to launch a toy recycling scheme in all 176 stores nationwide. After a trial in limited stores, the retailers’ Toys for Joy program collected over 18 tonnes of old toys. The two companies say around 26.8 million toys are discarded in Australia every year, the majority placed in normal rubbish as they are not kerbside recyclable.
French fashion and lifestyle brand IKKS Paris announces the opening of two stores in iconic London shopping destinations Carnaby Street and Kings Road, marking the brand’s entry into the UK. Bringing Parisian attitude and a sense of free spirit to London, the first shop will open at 3 Carnaby Street this May. The 2,610 sq ft store spans two floors with a full collection of womenswear, menswear, and kidswear.
We have come a long way from making our first sourdough starter batch to exploring new hobbies — or in my case exhausting the Netflix library! We have craved human connection and insightful conversations. It was just over two years ago that we were together at the RSA Conference in San Francisco promising the next leap in cybersecurity with Cisco’s introduction of SecureX.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Instacart has moved closer to a planned IPO after confidentially submitting a draft registration statement with the SEC on May 11, 2022, although specific details were not revealed. While Instacart shared a valuation of $39 billion following a $265 million funding round in March 2021, by March 2022 the company had slashed its valuation by nearly 40% to approximately $24 billion , according to Bloomberg.
Ikea is to launch its small-format planning studio concept in two locations in Australia this year. The first is in Northwest Melbourne, with the second planned for Newcastle. Unlike its traditional warehouse-like stores, the Planning Studio is sized between 300-500sqm and designed for customers to plan and order complex home furnishings and services such as dining, kitchens, and bed spaces.
Garden centre retailer, Dobbies has announced today (Friday 13 May) that it has been granted planning permission to build a new 60,000 sq ft store in Reading. The retailer currently has a store at Hyde End Road, Shinfield, and the new store will be built on the land behind the existing store. The current store will remain trading for the majority of the build.
Automate NetOps to streamline business and IT processes and improve customer experiences while unlocking savings and increasing revenue. From home deliveries to streaming and video services, the past couple of years have taught us that customers crave tailored and personalized experiences—anytime, anywhere. While it may seem practical to increase the frequency and quality of these interactions, working with industry-leading organizations has taught me that rich customer experiences start from th
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Social commerce has quickly grown from a revolutionary idea to a mainstream concept, and the channel is expected to continue expanding to reach $1.2 trillion in sales by 2025. However, it’s still a young medium, meaning retailers are still learning how they can make the most of the opportunities it presents. Jane , a DTC home décor and fashion retailer, explained how its unique approach to live shopping and social commerce has resulted in massive returns at the 2022 Retail Innovation Conference
Am I the only one who’s suddenly doing a lot more shopping at 8pm? And I swear I’ve never been more susceptible to a digital promo in my life. Twenty-per-cent off at my local Thai restaurant on a Friday night? I’ll have the extra pad see ew , thanks. Since early 2020, like everyone, I’ve been online a lot more. I’m seeing greater quantities of online advertising and – especially if they’re good ads – feel motivated to purchase. .
Moët & Chandon is opening its largest stand-alone Champagne bar in Europe at Harrods in Knightsbridge, London at the end of June. Located on the ground floor of the iconic department store, the Moët & Chandon Champagne Bar is set to be the must-visit place in the capital for champagne lovers to enjoy the spirit and glamour of the renowned House.
Imagine driving a car in a crowded city where you have never been before. You suddenly find that the car does not have any rear-view or side-view mirrors. How traumatic could that be! Now contrast that with a familiar road. The one which you know like the back of your hand. You probably never look out for those mirrors. Your brain remembers each nook and corner of that street.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Accurate search results and personalized recommendations are undisputedly the bedrock of modern ecommerce. As more businesses around the globe migrate online, the goal of every such company is simple — to help the user find what they’re looking for quickly and easily in order to enable maximum spending on the e-platform. To make all of this possible — from search query relevance to ranking models and recommendation engines — machine learning (ML) is utilized.
Apple is discontinuing the iPod more than 20 years after the device became the face of portable music and kickstarted its meteoric evolution into the world’s biggest company. The iPod Touch, the only version of the portable music player still being sold, will be available until supplies run out, Apple said in a blog post on Tuesday. Since its launch in 2001, the iPod took on a storm of competing music players before being eclipsed by smartphones, online music streaming and within the Apple
Capital & Counties Properties PLC (‘Capco’) has announced a number of new brands to the Covent Garden estate from globally renowned fashion, lifestyle and beauty brands. New openings include TAG Heuer, Chestnut Bakery, and Empresa while new brands joining the estate include Parfums de Marly and Vuori, further cementing Covent Garden’s position as one of London’s leading retail destinations.
May is Mental Health Awareness Month, an important topic to me personally and my leadership ethos. It is a challenge that spans the globe—day-in and day-out—for many people, whether dealing with issues themselves or supporting a loved one. Feelings of stress, anxiety, and burnout are normal, which is why every person has some risk of developing a mental health disorder, regardless of demographics, socioeconomics, education, and occupation. .
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy. While two-day delivery was enough to satisfy eager shoppers pre-pandemic, next-day/same-day is now table stakes and brands that offer even faster delivery, meaning within hours
Amazon Australia will now permit employees to bring their pooches to work at its Sydney, Melbourne, Perth and Canberra offices. The global Dogs at Work (DAW) program currently has 8000 registered pooches. Having dogs at the workplace is shown to reduce stress levels, increase interaction between employees and boost morale. Independent research commissioned by Amazon Australia found that 23 per cent of Australians welcomed a dog into their family during the pandemic while seven out of 10 dog owne
Railpen, the investment manager for the £37bn Railways Pension Scheme, has announced Animal, a coastal lifestyle clothing brand, has opened its first UK outlet store at Caledonia Park, Scotland’s premier designer village. Animal has taken a 1,504 sq ft unit adjacent to Skopes. The outlet store, which opened this month, stocks a range of Animal’s most popular pieces, including menswear, womenswear, accessories, and footwear created for coastal adventures.
Cisco has continued to deliver on its promise of innovation in our Cisco DNA software for Wireless subscription. Networking demands are increasing and trends in technology are changing, like the need for a safe and productive hybrid work environment. By deploying the latest innovations in Cisco DNA Advantage software for Wireless along with Cisco DNA Center, you can provide your workforce with improved wireless stability, performance, and security.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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