Mike Anthony

MAY 7, 2022

In the battleground that is retail today , retailers are turning to new (and old) strategies to win. Private label has been around for decades, but in recent times, around the world, I’ve seen a significant rise in the use of private label as a key retail strategy ( check out this recent article about Target as an example ). We are seeing private label being used aggressively comparing prices versus leading brands (see image).

Consumer 246

Consumer Planning Marketing Supermarket 246

Tokinomo

MAY 10, 2022

Customer experience is one of the most important things you need to take into account in the retail industry. If shoppers have a poor experience while making a purchase in-store or online, they might not return. Research also shows that people tend to share poor customer experiences with others. 54% shared bad experiences with more than five people.

Customer Experience 246

Customer Experience Accounting Returns Shopping 246

Retail Dive

MAY 9, 2022

A furniture retailer with five outlets embraces marketing analytics to improve marketing performance.

Marketing 98

Marketing 98

Retail TouchPoints

MAY 12, 2022

Tech giants like Facebook and Microsoft have gone all-in on the metaverse, based on the idea that it’s the future of digital experiences like gaming, collaboration and marketing. In fact, the parent company of the social media platform renamed itself to Meta — a sign of its confidence in the metaverse. In case you’re still fuzzy on the details, the metaverse is a 3D, virtual-reality space where users can interact with one another and an infinite number of fictional or real-life computer-generate

Marketing 344

Marketing Advertising Social Commerce Planning 344

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Inside Retail

MAY 9, 2022

Australian fashion companies can now apply to use a special trademark certifying their products are locally created. The Australian Fashion Council (AFC) today unveiled a world-first industry certified Australian Fashion Trademark, created with funding from a federal grant last May that also includes a campaign to drive demand for local brands both at home and abroad. .

Apparel 279

Apparel Fashion Promotions Consumer 279

Retail Focus

MAY 10, 2022

Grosvenor has announced the opening of leading international Inditex clothing brand, Bershka, at Liverpool ONE, marking its regional debut. Spanning 8,000 sq ft on South John Street, the space houses the brand’s three main lines; Bershka, BSK and Man, as well as a number of exclusive ranges. Joining Zara and Pull & Bear, Berskha is the third Inditex brand to open a flagship store on Liverpool ONE’s South John Street.

ATS 278

ATS Outdoor Management Location 278

Retail TouchPoints

MAY 12, 2022

The first thing Cathy Hackl, Chief Metaverse Officer at Future Intelligence Group , wants people to know about the metaverse is that you haven’t missed the boat. Merriam-Webster doesn’t even have a definition for the term “metaverse” yet — Hackl checks every day. Bottom line, there’s still plenty of time to wrap your head around the concept and figure out a strategy that makes sense for your brand.

Consumer 325

Consumer Planning Social Commerce Customer Experience 325

Inside Retail

MAY 11, 2022

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. In an operational update filed with the ASZ, Scentre Group CEO Peter Allen said the mall operator saw “a significant increase in sales for our business partners, above pre-pandemic levels”.

Returns 264

Returns Consumer Specialty Store Shopping 264

Retail Focus

MAY 13, 2022

Global lifestyle brand Ted Baker is set to open a new store at centre:mk Milton Keynes. Opening within the centre later this year, the 2,150 sq ft space will stock Ted Baker’s full range of womenswear, menswear, footwear and accessories. . Founded in Glasgow as a shirt specialist in 1988, Ted Baker’s latest store will complement its strong international portfolio spanning the UK, USA, Europe, Middle East and Asia.

ATS 189

ATS Fashion Accessories Consumer 189

Cisco Retail

MAY 11, 2022

The Cisco Certified Design Expert (CCDE) recently transitioned to the CCDE v3 certification blueprint. CCDE v2, its former version, had been around for… a while. A long while (especially when compared to the typical tech lifecycle), but that doesn’t mean it had stagnated. Part of the reason for that is that the focus of CCDE has long been on training network design professionals to think critically about network design and business practices, rather than focusing on the technology of the moment.

Payment Services 145

Payment Services Planning Location ATS 145

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail TouchPoints

MAY 13, 2022

Retail TouchPoints and design:retail have unveiled the 2022 slate of 40 Under 40 Award winners. Representing the entire retail realm — from store design to CX strategy, ecommerce and retail operations — the 40 Under 40 Awards spotlight up-and-coming leaders who have done innovative and remarkable work and contributed significantly to the progress of the retail industry as a whole.

Management 311

Management Brand Management Marketing Customer Experience 311

Inside Retail

MAY 9, 2022

Ikea is to launch its small-format planning studio concept in two locations in Australia this year. The first is in Northwest Melbourne, with the second planned for Newcastle. Unlike its traditional warehouse-like stores, the Planning Studio is sized between 300-500sqm and designed for customers to plan and order complex home furnishings and services such as dining, kitchens, and bed spaces.

Home Furnishings 264

Home Furnishings Planning Location ATS 264

Retail Focus

MAY 13, 2022

French fashion and lifestyle brand IKKS Paris announces the opening of two stores in iconic London shopping destinations Carnaby Street and Kings Road, marking the brand’s entry into the UK. Bringing Parisian attitude and a sense of free spirit to London, the first shop will open at 3 Carnaby Street this May. The 2,610 sq ft store spans two floors with a full collection of womenswear, menswear, and kidswear.

Fashion 162

Fashion Accessories Location Shopping 162

Cisco Retail

MAY 11, 2022

We have come a long way from making our first sourdough starter batch to exploring new hobbies — or in my case exhausting the Netflix library! We have craved human connection and insightful conversations. It was just over two years ago that we were together at the RSA Conference in San Francisco promising the next leap in cybersecurity with Cisco’s introduction of SecureX.

ATS 145

ATS Management Planning 145

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail TouchPoints

MAY 13, 2022

Instacart has moved closer to a planned IPO after confidentially submitting a draft registration statement with the SEC on May 11, 2022, although specific details were not revealed. While Instacart shared a valuation of $39 billion following a $265 million funding round in March 2021, by March 2022 the company had slashed its valuation by nearly 40% to approximately $24 billion , according to Bloomberg.

Fulfillment 310

Fulfillment Supermarket Marketing Planning 310

Inside Retail

MAY 9, 2022

Discount department store Big W has partnered with recycling platform TerraCycle to launch a toy recycling scheme in all 176 stores nationwide. After a trial in limited stores, the retailers’ Toys for Joy program collected over 18 tonnes of old toys. The two companies say around 26.8 million toys are discarded in Australia every year, the majority placed in normal rubbish as they are not kerbside recyclable.

Department Stores 264

Department Stores 264

Retail Focus

MAY 13, 2022

Garden centre retailer, Dobbies has announced today (Friday 13 May) that it has been granted planning permission to build a new 60,000 sq ft store in Reading. The retailer currently has a store at Hyde End Road, Shinfield, and the new store will be built on the land behind the existing store. The current store will remain trading for the majority of the build.

Planning 162

Planning ATS 162

Cisco Retail

MAY 10, 2022

Automate NetOps to streamline business and IT processes and improve customer experiences while unlocking savings and increasing revenue. From home deliveries to streaming and video services, the past couple of years have taught us that customers crave tailored and personalized experiences—anytime, anywhere. While it may seem practical to increase the frequency and quality of these interactions, working with industry-leading organizations has taught me that rich customer experiences start from th

Customer Experience 145

Customer Experience Management Consumer ATS 145

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

MAY 12, 2022

Social commerce has quickly grown from a revolutionary idea to a mainstream concept, and the channel is expected to continue expanding to reach $1.2 trillion in sales by 2025. However, it’s still a young medium, meaning retailers are still learning how they can make the most of the opportunities it presents. Jane , a DTC home décor and fashion retailer, explained how its unique approach to live shopping and social commerce has resulted in massive returns at the 2022 Retail Innovation Conference

Social Commerce 306

Social Commerce Shopping Fashion Checkout 306

Inside Retail

MAY 8, 2022

Am I the only one who’s suddenly doing a lot more shopping at 8pm? And I swear I’ve never been more susceptible to a digital promo in my life. Twenty-per-cent off at my local Thai restaurant on a Friday night? I’ll have the extra pad see ew , thanks. Since early 2020, like everyone, I’ve been online a lot more. I’m seeing greater quantities of online advertising and – especially if they’re good ads – feel motivated to purchase. .

Advertising 264

Advertising Beauty and Health Marketing Consumer 264

Retail Focus

MAY 13, 2022

Moët & Chandon is opening its largest stand-alone Champagne bar in Europe at Harrods in Knightsbridge, London at the end of June. Located on the ground floor of the iconic department store, the Moët & Chandon Champagne Bar is set to be the must-visit place in the capital for champagne lovers to enjoy the spirit and glamour of the renowned House.

Department Stores 162

Department Stores ATS Customer Experience Location 162

Cisco Retail

MAY 9, 2022

Imagine driving a car in a crowded city where you have never been before. You suddenly find that the car does not have any rear-view or side-view mirrors. How traumatic could that be! Now contrast that with a familiar road. The one which you know like the back of your hand. You probably never look out for those mirrors. Your brain remembers each nook and corner of that street.

Fashion 145

Fashion Planning ATS 145

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

MAY 11, 2022

Accurate search results and personalized recommendations are undisputedly the bedrock of modern ecommerce. As more businesses around the globe migrate online, the goal of every such company is simple — to help the user find what they’re looking for quickly and easily in order to enable maximum spending on the e-platform. To make all of this possible — from search query relevance to ranking models and recommendation engines — machine learning (ML) is utilized.

Accessories 289

Accessories Management Shopping Marketing 289

Inside Retail

MAY 10, 2022

Apple is discontinuing the iPod more than 20 years after the device became the face of portable music and kickstarted its meteoric evolution into the world’s biggest company. The iPod Touch, the only version of the portable music player still being sold, will be available until supplies run out, Apple said in a blog post on Tuesday. Since its launch in 2001, the iPod took on a storm of competing music players before being eclipsed by smartphones, online music streaming and within the Apple

264

264

Retail Focus

MAY 13, 2022

Capital & Counties Properties PLC (‘Capco’) has announced a number of new brands to the Covent Garden estate from globally renowned fashion, lifestyle and beauty brands. New openings include TAG Heuer, Chestnut Bakery, and Empresa while new brands joining the estate include Parfums de Marly and Vuori, further cementing Covent Garden’s position as one of London’s leading retail destinations.

Boutique 162

Boutique Fashion Shopping Marketing 162

Cisco Retail

MAY 10, 2022

May is Mental Health Awareness Month, an important topic to me personally and my leadership ethos. It is a challenge that spans the globe—day-in and day-out—for many people, whether dealing with issues themselves or supporting a loved one. Feelings of stress, anxiety, and burnout are normal, which is why every person has some risk of developing a mental health disorder, regardless of demographics, socioeconomics, education, and occupation. .

ATS 145

ATS 145

Advertisement

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail TouchPoints

MAY 9, 2022

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy. While two-day delivery was enough to satisfy eager shoppers pre-pandemic, next-day/same-day is now table stakes and brands that offer even faster delivery, meaning within hours

Consumer 289

Consumer Fulfillment Shipping Location 289

Inside Retail

MAY 12, 2022

Amazon Australia will now permit employees to bring their pooches to work at its Sydney, Melbourne, Perth and Canberra offices. The global Dogs at Work (DAW) program currently has 8000 registered pooches. Having dogs at the workplace is shown to reduce stress levels, increase interaction between employees and boost morale. Independent research commissioned by Amazon Australia found that 23 per cent of Australians welcomed a dog into their family during the pandemic while seven out of 10 dog owne

Returns 246

Returns ATS Management 246

Retail Focus

MAY 10, 2022

Railpen, the investment manager for the £37bn Railways Pension Scheme, has announced Animal, a coastal lifestyle clothing brand, has opened its first UK outlet store at Caledonia Park, Scotland’s premier designer village. Animal has taken a 1,504 sq ft unit adjacent to Skopes. The outlet store, which opened this month, stocks a range of Animal’s most popular pieces, including menswear, womenswear, accessories, and footwear created for coastal adventures.

ATS 162

ATS Accessories Apparel Fashion 162

Cisco Retail

MAY 11, 2022

Cisco has continued to deliver on its promise of innovation in our Cisco DNA software for Wireless subscription. Networking demands are increasing and trends in technology are changing, like the need for a safe and productive hybrid work environment. By deploying the latest innovations in Cisco DNA Advantage software for Wireless along with Cisco DNA Center, you can provide your workforce with improved wireless stability, performance, and security.

Management 145

Management ATS 145

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience