Sat.Jun 03, 2023 - Fri.Jun 09, 2023

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Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In the new series “Stimulating Retail,” join award-winning sensory designer and Harvard neuroscientist Ari Peralta as he breaks down the science and tech behind some of today’s most stimulating sensory retail experiences.

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Good360 launches program to help retailers boost sustainability

Inside Retail

Good360 and the Australian Retailers Association (ARA) have established an innovative program to speed the transition to a circular economy and address the cost of living challenge. Good360 Inner Circle – which requires Inner Circle partners to demonstrate a commitment to sustainability and social impact – tackles two common concerns of Australians: sustainability and the pressures brought by the rising cost of living.

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InStore Disrupt: Key takeaways from Top Retail Influencers

Tokinomo

InStore Disrupt 2023 is a wrap! We created InStore Disrupt to give retail professionals and other like-minded people an opportunity to connect and keep up with the latest trends. It was an amazing moment that the whole community will remember.

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5 Ways Small Businesses Can Manage Supply Chain Issues

Wiser

As a small business owner, managing supply chain issues is nothing new. Because smaller retailers cannot always order in bulk or far in advance like many larger retailers do, any supply chain disruptions are often felt faster and stronger by small businesses. It’s important to get it right, as any hiccups in the process can have serious consequences for your business.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Delivery management platform, Scurri, announces strategic UK hires to accelerate expansion

Retail Focus

Next generation delivery management platform, Scurri , whose retail and brand partners include Vision Direct, Biscuiteers and Natural Baby Shower, today announced two new strategic appointments as it continues to scale growth in the United Kingdom. Following its launch in 2010, Scurri has grown to a business that processed over €10bn worth of global shipments in 2022, with €15.3million investment raised to date from private angel investors, institutional VC investors and the Irish Government dev

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Cooler Screens Sues Walgreens for Ending Smart Door Agreement

Retail TouchPoints

In-store digital media startup Cooler Screens is suing Walgreens , previously one of the highest-profile adopters of its technology, which integrates smart screens onto cooler doors to power in-store advertising. Cooler Screens is seeking $200 million for breach of contract and is seeking to prevent the retailer from removing the screen technology from its stores.

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Myer CEO and MD John King to retire

Inside Retail

Myer’s CEO and MD John King has announced he will retire in the second half of the 2024 calendar year and return to the US. In an ASX announcement, the department store’s board thanked King for his “extraordinary contribution” and added that his decision to leave is based on “being with his family as their health circumstances demand.” King has more than 30 years of experience in retail across department stores, specialty retailing and premium global brands in the US and UK.

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Dyson expands it’s physical retail offering

Retail Focus

The UK’s fourth Dyson Demo store opens at Bluewater Shopping Centre, Kent, making this the first store in the Greater London area. Since 2022, Dyson will have opened three new Demo Stores in the UK. Bluewater has been home to Dyson technology for seven years, previously being home to a successful Demo Zone which the new immersive store has replaced.

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Anyline Aims to Improve Fleet Safety with Tire Tread Scanner

Retail TouchPoints

Mobile scanning solution provider Anyline has launched Commercial Tire Tread Scanner, a solution designed to help fleet operators improve tire performance and longevity, ensure driver safety and reduce vehicle inspection time. The software can be used on any camera-enabled smartphone or mobile device. Commercial Tire Scanner works by pointing the camera of any mobile device at the tire tread, creating a digital model of the tire using computer vision and AI technology.

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UPS drivers want air-conditioned trucks as part of new labor deal

Retail Wire

UPS trucks do not have air conditioning and temperatures in the back of trucks can reach 140 degrees, according to the Teamsters. The union is calling on UPS to air-condition its fleet of trucks and to provide drivers with more water and ice.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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US entrepreneur snaps up Pizza Hut Australia

Inside Retail

US restaurant franchise operator Flynn Restaurant Group has bought Pizza Hut Australia for an undisclosed sum from Sydney-based investment firm Allegro Funds. The investment marks Flynn’s first international expansion beyond its US network of franchisee operations. The group currently operates more than 2350 restaurants across brands, including Applebee, Taco Bells, Wendy’s and Panera Bakery Cafes.

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Pandora opens new store at Braehead Centre

Retail Focus

Braehead, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is excited to announce that leading jewellery retailer, Pandora , has opened a new store at the centre. The store has a modern look and feel, and is designed to be more intuitive to the customer journey, allowing shoppers to browse and interact with products more easily.

ATS 147
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Visual Merchandising and Tech Converge for Experience Activation at #RICE23

Retail TouchPoints

Retail TouchPoints’ 2023 Store Design & Experience Survey found that store design teams are laser-focused on implementing more creative visual merchandising methods ( 90% ) and using technology more thoughtfully to support in-store engagement ( 63% ). To illustrate how these two objectives effectively converge, CS Hudson and Glass-Media will unveil an immersive activation on the show floor during the Retail Innovation Conference & Expo , taking place June 13-15 in Chicago.

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Retailers discover that anti-LGBTQ extremists can not be appeased

Retail Wire

Most retailers that have drawn the attention of anti-LGBTQ groups have chosen to conduct business as usual and ignore the vitriolic language and threats of violence associated with these movements. Those such as Anheuser-Busch and Target that have sought a middle ground have found it only encourages the people threatening their workers.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Australian bubble tea chain Chaffic launches in Singapore

Inside Retail

Australian bubble tea business Chaffic will launch its first physical presence in Singapore on Friday (June 9), accelerating its expansion strategy in Southeast Asia. Located at the lifestyle shopping mall Westgate in Singapore’s upcoming ‘second CBD’, Chaffic aims to expand the diversity of local bubble tea at a reasonable price point.

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The best freebies on offer this summer

Retail Focus

Everybody loves a freebie. But be honest. You always look for the catch, don’t you? Well, sometimes there isn’t a catch and things really just free. Here are some of the best freebies on offer this summer: A free shop at M&S Not everyone who shops at M&S is going to get their shopping free. But anybody who scans their Sparks Card at the checkout is in with the chance of getting their goods gratis.

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With Consumers Awash in Subscriptions, Brands Set Sights on Paid Membership

Retail TouchPoints

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “ the great unsubscribe ” and even “ subscription apocalypse ” being bandied about. Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ).

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Hasbro toy targets the preschool market to dominate sales

Retail Wire

Hasbro says the toy manufacturer is focused on leading in five categories: action figures, arts and crafts, games, outdoor and sports, preschool and toys. “Preschool is the only area where we’re not number one. We’re a fast-growing number four globally. In a lot of ways, our preschool business is just action figures for smaller hands.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Best & Less takeover offer goes unconditional

Inside Retail

The takeover bid for discount fashion retail brand Best & Less Group (BLG) by BB Retail Capital has been accepted by sufficient shareholders to become unconditional. BB Retail Capital is a private investment firm owned by Australian businessmen Brett Blundy and Ray Itaoui who made an off-market cash offer of $1.89 per share last month. The company’s interests are currently controlled by investment group Allegro, which holds a 32.43 per cent share while the Bignor Family, a company associated

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How Gymshark uses digital technology to enhance user experience in flagship London store

Retail Focus

Modern shopping is a blend of digital and in-person experiences – from online stores and social media to in-person events and bricks-and-mortar high streets. Combining the two in one place for a multi- or omni-channel retail strategy could create an entirely new experience for consumers – and, with rapid developments in modern technology, it opens the door to a multitude of opportunities in the future.

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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

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Buy Buy Baby may survive Bed Bath & Beyond’s bankruptcy

Retail Wire

Bed Bath & Beyond has received interest from two bidders in its Buy Buy Baby business. One unnamed buyer plans to keep about 75 percent of the chain’s stores open should it be successful in acquiring it. The other, Babylist, is also interested but seeking to acquire only the Buy Buy Baby trademark and domain.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Jere Calmes named as The Iconic’s next CEO

Inside Retail

Leading ANZ online fashion retailer The Iconic has appointed Jere Calmes as its new chief executive officer. He replaces outgoing CEO Erica Berchtold, who is set to become the new Best & Less Group CEO in September this year. Calmes has more than 25 years of leadership experience and rejoins Global Fashion Group (GFG) – which owns a number of e-commerce companies including The Iconic – following a three-year period as CEO of Lamoda, which GFG sold at the end of last year.

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Using Display Cabinets for Interior Design

Retail Focus

Displaying things that you are proud of can be a major part of building a room’s atmosphere and can allow you to show off things that you would normally never get a chance to present to visitors properly. Of course, to do this well, you usually want to rely on a display cabinet. While display cabinets are easy to buy and set up in your home, there can be a lot of nuances that go into using them correctly.

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WSJ: Amazon Deploys AI to Detect Damaged Goods in Fulfillment Centers

Retail TouchPoints

Amazon is rolling out new AI-powered technology across its warehouses to detect damaged goods in a bid to decrease the number of damaged items sent to customers and speed up the fulfillment process, The Wall Street Journal reports. The AI is 3X more effective at identifying damage than warehouse workers, to whom the task currently falls, Christoph Schwerdtfeger, a software development manager at Amazon, told WSJ.

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A 2023 recession appears unlikely to happen

Retail Wire

Employers added 339,000 jobs in May, weakening the prospects that a recession will hit the U.S. in 2023. “We’re running out of time for a 2023 recession,” said Justin Wolfers, an economics professor at the University of Michigan. “We’ve never had a recession when the labor market was running this hot.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Good360 launches program to help retailers boost sustainability

Inside Retail

Good360 and the Australian Retailers Association (ARA) have established an innovative program to speed the transition to a circular economy and address the cost of living challenge. Good360 Inner Circle – which requires Inner Circle partners to demonstrate a commitment to sustainability and social impact – tackles two common concerns of Australians: sustainability and the pressures brought by the rising cost of living.

Wholesale 245
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B2B SaaS LTV: How to Accurately Calculate and Grow It

Retail Focus

For B2B SaaS business owners, knowing that customers are valuable isn’t enough. You also need to determine the value customers generate during the time they are subscribed to your product or service. This will help you determine the amount of resources to dedicate to acquiring new customers, retaining existing ones, and also expanding your customer base.

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Dick’s Partners with Nike for Star-Studded ‘Sports Changes Lives’ Campaign

Retail TouchPoints

Dick’s Sporting Goods and Nike have teamed up for the second creative expression of the Dick’s “Sports Change Lives” campaign, featuring personal stories from 10 top Nike and Jordan Brand athletes sharing the ways sports have impacted them. The athletes, who include former NBA player Carmelo Anthony, MLB’s Mike Trout, the WNBA’s Sabrina Ionescu and Tatyana McFadden, a 17 -time Paralympic medalist, will each choose a youth sports organization to nominate for a $75,000 “75for75” Sports Matter Gran

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Hasbro targets the preschool market to grow sales

Retail Wire

Hasbro says the toy manufacturer is focused on leading in five categories: action figures, arts and crafts, games, outdoor and sports, preschool and toys. “Preschool is the only area where we’re not number one. We’re a fast-growing number four globally. In a lot of ways, our preschool business is just action figures for smaller hands.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a