Sat.Feb 25, 2023 - Fri.Mar 03, 2023

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Inside the growing issue of cyber security, and what retailers can do

Inside Retail

Data breaches are becoming more prevalent these days, and the retail sector is definitely seeing its share of attacks. Most recently, a historic data breach impacted up to 1.85 million ‘The Good Guys’ customers. IBM recently revealed its ‘X-Force Threat Intelligence Index 2023’ report. According to the 2023 report, the deployment of backdoors, which allow remote access to systems, emerged as the top action by attackers last year.

Wholesale 246
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Greedflation: What is it and how is it impacting the retail industry?

Tokinomo

Everybody knows that rising inflation has a negative impact on retail sales and is putting pressure on customers who are just trying to make ends meet. While some retailers and brands are trying to help shoppers face the rising cost of living situation, there are others that might want to profit during this period.

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Why Customers Make Impulse Buys & What It Could Mean for Your Business

Wiser

How many times have you walked into a store with a list and left with a cart full of last-minute purchases? We’ve all done it. Whether it’s a fun sale you didn’t know the store was having, or you made the age-old mistake of grocery shopping while hungry, impulsive purchases are a common occurrence for most shoppers. In fact, according to a study done by Invesp , 84 percent of shoppers have made impulse purchases.

Location 145
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Carhartt, Hanna Andersson Highlight Product Durability with New Resale Programs

Retail TouchPoints

Two new entrants into the world of resale, Carhartt and Hanna Andersson , serve very different consumer segments, but both are highlighting the same brand attribute with their resale programs — their products’ durability. Premium workwear brand Carhartt has partnered with Trove to launch its resale program, Carhartt Reworked , which the brand said expands on its “legacy of building durable gear with the highest quality materials.

Returns 260
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The running list of major retail bankruptcies

Retail Dive

From Toys R Us to J.C. Penney, many retailers have filed over the past few years. Here’s who has fallen victim since 2017.

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Record retail theft puts pressure on Australian supermarkets

Inside Retail

Retail theft has hit record levels in Australia, government statistics show, putting pressure on grocery giants Woolworths Group Ltd and Coles Group Ltd that are already struggling with soaring supply costs and freight blockages. Store theft rose 23.7 per cent in New South Wales, the home state of a third of Australians, from 2021 to 2022, state government figures showed on Thursday, the fastest year-on-year increase since records began in 1995.

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How Virtual Planogram Creation is Giving Purina Insights for a Metaverse Commerce Revolution

Retail TouchPoints

While the opportunities VR and the metaverse offer for the customer experience is a well-explored path, the technology also has the potential to greatly increase retailers’ efficiency on the backend. Purina is taking advantage of these possibilities, using the technology to connect with its retail partners to design planograms remotely, which can save time and boost sustainability with accurate shelf simulations.

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Grocery shopping, retail ecosystems, and Sales increase - Weekly Snacks #44

Tokinomo

Campaign corner Beer fight. No, we didn’t forget about this beer fight commercial at the Super Bowl. At a bar, a devoted Coors Light fan excitedly reveals that Coors Light is set to make its debut appearance in the upcoming Super Bowl LVII. However, before he can complete his announcement, a Miller Lite enthusiast interjects and claims that it's actually a Miller Lite commercial.

Shopping 246
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Retail vacancy rates fall across Australian CBDs

Inside Retail

Australian CBD retail vacancy rates showed a “lagged recovery” in the second half, and business confidence is running high, according to new CBRE data. The realtor assessed 5347 retail outlets across Sydney, Melbourne, Brisbane, Perth and Adelaide and found that retail vacancy rates have tightened by 13.9 per cent. CBRE’s Australian head of retail research, Kate Bailey, said that despite “heightened cost of living pressures”, there was a “healthy level” of discretionary spending during the secon

Returns 264
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Feds to step up child labor law enforcement

Retail Wire

The Labor and Health and Human Services departments are coordinating their efforts to uncover violations of child labor laws in light of recent cases where American employers were found to be using children as young as 13 in meatpacking and other jobs. “This is not a 19th-century problem — this is a today problem,” Labor Secretary Marty Walsh said in a statement.

Marketing 246
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Best Buy Shutters Up to 30 Larger Stores as it Shifts Omnichannel Operating Model

Retail TouchPoints

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year. The retailer plans to invest $200 million in capital expenditures for both these physical store changes and routine store resets and maintenance, down from about $300 million last year.

Planning 283
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Miffy Brings Playful Charm to Chinatown London with Debut Pop-Up Experience

Retail Focus

Shaftesbury has announced that the beloved character turned globally recognised brand, Miffy, is set to launch its first-ever standalone pop-up activation on Chinatown London’s 78 Shaftesbury Avenue. The classic storybook character will be brought to life in the 400 sq ft space, as the destination celebrates the Year of the Rabbit. The 3-month long pop-up will also stock an exclusive selection of limited-edition products.

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Longchamp opens first next-gen store in Australia

Inside Retail

French luxury company Longchamp has launched its new boutique concept in Australia, trying to recreate the atmosphere of a Parisian apartment. The new store, located in Brisbane, is the first in Australia to display the new concept design, which embodies the brand’s legacy, savoir-faire, and creative spirit. The welcome area has bookshelf-inspired displays of the season’s major pieces, while the lounge has vintage-style furnishings.

Boutique 261
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Instacart’s sales and profit margins jump ahead of IPO

Retail Wire

Instacart reported that its revenues jumped more than 50 percent in the fourth quarter, and its profit margins rose more than 80 percent. The delivery service is reportedly closer to filing an initial public offering of its stock.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Nordstrom to Wind Down Canada Operations, Closing 13 Stores and Ecommerce Site

Retail TouchPoints

Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website , in a move that is expected to save the retailer $35 million in EBIT in fiscal 2023 compared to fiscal 2022. The ecommerce site closed on March 2, and the company expects to wind down its brick-and-mortar operations by late June 2023.

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Vanilla Women’s Fashion Brand Joins Merry Hill

Retail Focus

Sovereign Centros has announced the upcoming arrival of Vanilla, a trendy women’s clothing brand, at Merry Hill, one of the UK’s top retail and leisure destinations. The store will take up a 4,500 sq ft space and will house both of the brand’s labels, Blue Vanilla and Pink Vanilla, offering a broad selection of affordable, high-quality clothing, footwear, and accessories.

Fashion 147
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RFG sets off $47.4 million capital and debt-raising round to fund expansion

Inside Retail

Retail Food Group is to raise $47.4 million in debt and equity capital to help fund expansion and strengthen its balance sheet. The company says it has already received commitments to $24.9 million via a share placement and secured a $20 million debt facility with Washington H Soul Pattinson and Co. RFG executive chairman Peter George said the capital raising and new debt facility will enable the company to “reset and strengthen its balance sheet” allowing it to pursue core business and inorgani

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Apple wants age restriction on ChatGPT-powered email app

Retail Wire

Apple has held up approval of an app that uses OpenAI’s ChatGPT chatbot to automate email writing. The tech giant wants an age restriction to prevent kids 17 and younger from sending inappropriate emails.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Target, Macy’s and Dollar Tree Prep for a Tough Year Despite Holiday Success

Retail TouchPoints

While the 2022 holiday season was an overall success , the specter of a potential recession was clearly looming over the retail industry in the final months of the year. That pressure can be felt in the Q4 2022 results and fiscal 2023 outlooks released by a multitude of retailers this week. Walmart has already warned of an economic slowdown in the coming year, noting that shoppers’ savings rates are about half of what they were during the pandemic.

Markdowns 262
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Why Window Displays are Vital to Retail Stores

Retail Focus

Due to the boom registered by online commerce in the last couple of years, retail stores had to rethink their customer strategy. As such, the window displays became even more important since it’s a potential customer’s contact with the store. Through the window display, a store can communicate a wide range of messages, like the type of products available, discounts, the general atmosphere, or present the brand.

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Australian retail sales surged 7.5 per cent in January – ABS

Inside Retail

Australian retail sales in January surged 7.5 per cent year on year – and 1.9 per cent over December, reflecting a strong post-Christmas sale season. Ben Dorber, head of retail statistics with the Australian Bureau of Statistics (ABS), said January’s rise followed a 4 per cent month-on-month fall in December and 1.7 per cent rise in November. “Looking through this volatility shows that turnover is at a similar level to September 2022, and on average, growth has been flat over the past few month

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Legal weed merchants are bummed over drop in sales

Retail Wire

Sales of legal cannabis last year fell 8.3 percent in California, 20 percent in Colorado and eight percent in Washington as consumers cut back because of inflation.

Consumer 189
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Michaels Aims to Enlarge Online Assortment More than 4X with Digital Marketplace

Retail TouchPoints

Michaels has launched an online marketplace featuring an expanded product assortment from a curated selection of third-party sellers. The marketplace is designed to exponentially grow Michaels’ online assortment in both new and existing categories by taking the product assortment on its U.S. site from 250,000 to more than 1 million SKUs. Michaels’ marketplace also is designed to benefit third-party sellers by forgoing subscription or listing fees in favor of a standard commission rate.

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How Do People Celebrate and Dress Up on Easter?

Retail Focus

Easter is a holiday that holds great significance in many cultures worldwide. It is a celebration and joy day marked by special traditions, customs, and events. One such custom is the Easter fancy dress. This article will explore how people celebrate and dress up on Easter. The History of Easter Celebrations Easter is a Christian holiday that celebrates the resurrection of Jesus Christ.

Fashion 130
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Why Best Buy, Walmart, other major US retailers are touting health services

Inside Retail

Major US retailers including Best Buy, Walmart and Amazon are increasing their offerings of healthcare and health-related products as inflation-wary Americans shift more of their budgets to services and away from goods. Electronics retailer Best Buy recently kicked off a partnership with Atrium Health, part of Advocate Health, one of the country’s largest nonprofit hospital systems, Best Buy Chief Executive Officer Corie Sue Barry announced Thursday on a call with analysts.

Consumer 246
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Walmart to open 28 healthcare centers in 2024

Retail Wire

Walmart plans to open 28 new healthcare centers in 2024. That will bring the company’s total to 75. Walmart had 32 clinics operating at the end of 20922 and plans to open 17 more this year.

Planning 130
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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WSJ: Amazon Expands ‘Ultrafast’ Delivery Options with Plans for More Specialized Warehouses

Retail TouchPoints

Amazon is reportedly expanding its selection of ultrafast delivery options through its network of specialized warehouses, called same-day sites, according to The Wall Street Journal. These facilities are significantly smaller than traditional fulfillment centers but are designed to prepare items for immediate delivery — and Amazon is poised to expand from 45 same-day sites (as of 2019) to at least 150 in the next several years, according to MWPVL International.

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How Can You Build A Brand Image? 3 Retailers That Have Mastered This

Retail Focus

There is much competition in the retail industry. Even before the emergence of online shopping, high street retail brands were doing everything possible to ensure they were developing an edge against their competitors. For example, many retailers in the past used consumer-based sales promotions to attract the attention of their target audience, such as ‘buy one get one free’ (BOGOF) offers.

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Ikea revamps materials sourcing in new nature-positive policy

Inside Retail

Ikea has joined up with Canopy to keep the world’s ancient and endangered forests out of the viscose supply chain for home textiles. Ikea is reaffirming its commitment to the world’s forests by joining the CanopyStyle program and buying viscose for home textiles solely from suppliers who received the top score in Canopy’s Hot Button Report.

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Senate to vote on subpoena for Starbucks CEO

Retail Wire

Sen. Bernie Sanders said that the Senate’s Health, Education, Labor, and Pensions committee would vote on March 8 on whether to issue a subpoena for Howard Schultz. Starbucks’ interim CEO has declined to appear in front of the committee to address questions about the coffee giant’s union-busting activities. Starbucks has maintained that Mr.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.