Sat.Jan 15, 2022 - Fri.Jan 21, 2022

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Aldi opens first checkout-free supermarket

Retail Focus

Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay. The discount supermarket’s new site in Greenwich, south-east London, will also allow customers to buy alcohol, using facial age estimation technology to check whether they appear to be over the age of 25. Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA).

Checkout 338
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Why Retailers’ Data Privacy Policies are the New Customer Experience

Retail TouchPoints

Brands have always focused on personal touches and customization for consumers, yet a recent eMarketer report found growing concerns around data privacy, with nearly nine out of 10 consumers saying it’s important to them. In fact, three out of 10 consumers worldwide have switched providers due to concerns with those companies’ data policies or data-sharing practices adding fuel to the fire.

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Most retailers adopt negative outlook in wake of Covid ‘wrecking ball’

Inside Retail

With consumer confidence sinking to its lowest in 30 years this week, most retailers now have a negative outlook of their businesses for the next three months according to the Australian Retailers Association. . The ARA’s research found that 63 per cent of retailers are worried about their business’ performance in the next three months, while 62 per cent have rated current trading conditions as ‘poor’ or ‘terrible’.

Location 264
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Carhartt keeps vax mandate, calls for boycott follow

Retail Wire

Carhatt’s management decided that it would keep its COVID-19 vaccine mandate in place even after the Supreme Court ruled that the government could not require it. CEO Mark Valade, in an email to employees, said, “We, and the medical community, continue to believe vaccines are necessary to ensure a safe working environment for every associate and even perhaps their households.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Demand for Glass Moveable Walls Soars

Retail Focus

Glass moveable walls are today’s ‘en vogue’ method of creating light, airy, flexible space with specifications from architects and interior designers at an all-time high. According to Mark Cowley, who heads up the glazed Horizontal Sliding Walls (HSW) division of the UK’s leading moveable wall specialist, Style, the demand for glass partitioning systems has rocketed.

Shopping 246
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Forever 21 Names Longtime Paper Source Leader as CEO

Retail TouchPoints

Forever 21 has named Winnie Park as CEO, effective immediately. She joins from Paper Source , where she served as CEO for six years and helped transform the retailer from a brick-and-mortar-focused company into a lifestyle brand with a digital platform spanning social media, digital content, online subscriptions and affiliate partnerships. Park also oversaw its sale to an affiliate of Barnes & Noble.

Fashion 278

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Top retail resources for 2022: Blogs, podcasts, guides, newsletters

Tokinomo

2022 might be a challenging year for retailers. Considering the chain supply issues and the demanding customers, retailers, and brands need to keep up with trends and adapt quickly to change.

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PayPal ready to take deep dive into the world of cryptocurrency

Retail Focus

PayPal is ready to take a deep dive into the world of cryptocurrency as it looks to launch a stable crypto. Reports have emerged recently suggesting that PayPal plans to bring out its own PayPal Coin , which will be endorsed by the US Dollar. As of yet, it is unclear when exactly the PayPal Coin will be launched, however, it seems to be in the pipeline.

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Walmart Steps Up Ecommerce Investment With Cross-Border Commerce and NFT Projects

Retail TouchPoints

Walmart is beefing up its ecommerce operations on several fronts via cross-border commerce, metaverse investments and a new executive. The retail giant announced that it is encouraging Indian retailers to join its U.S. marketplace, while CNBC has reported that the company plans to create its own cryptocurrency and collection of NFTs. The Wall Street Journal has reported that Tom Ward, currently SVP of Last Mile, will take over as President and CEO of U.S.

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Ebay Australia expands Authenticity Guarantee to luxury sneakers

Inside Retail

Ebay Australia has extended its Authenticity Guarantee to a range of high-end sneaker brands from designer brands like Louis Vuitton, Gucci, and Balenciaga. . Ebay’s Authenticity Guarantee is extended to both pre-owned and brand new sneakers priced at over $150. This comes after Ebay’s acquisition of Sneaker Con’s authentication business last November.

Shipping 261
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Resale growth to continue upward trajectory in 2022

Retail Wire

Low prices, selection and environmental benefits are all part of the value proposition for second-hand clothing and other merchandise. Many retailers and brands are now looking at resale as an opportunity to further grow their sales while creating deeper connections with customers.

ATS 147
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Retail in 2022: Embracing the ‘store of the future’

Retail Focus

In recent years, retail has experienced a digital overhaul unmatched by other industries. Forced to adapt to a permanent shift in consumer behaviours and expectations as a result of the pandemic, the industry accelerated its digital transformation dramatically last year. Retailers large and small embraced technology solutions able to meet the needs of the post-pandemic consumer, and that was just the beginning.

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How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retail TouchPoints

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. For retailers, the challenge isn’t getting consumers to enroll in loyalty programs, but keeping them enrolled and engaged after the holidays are over. .

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B2B marketplace TradeSquare secures $28m funding from US investor

Inside Retail

Australian online wholesale marketplace startup TradeSquare has secured $28 million in funding from US investment firm Tiger Global. New York-headquartered Tiger specialises in the digital sector and was a key investor in the Australian consumer marketplace platform Catch, which was sold to Wesfarmers in 2019. After the sale, former Catch CEO Nati Harpaz and his business partner, entrepreneur Einat Sukenik, saw an opportunity to develop a B2B marketplace platform in 2020 resulting in the launch

Wholesale 246
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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How the ‘Little Guy’ Field Teams Can Take on the Giants

Wiser

In a world with Coca-Cola, Nike, Gillette, and other hugely successful brands, it can be tough as one of the little guys—especially in the retail execution space. You’re on the hunt for ways to get your products sold by more retailers, take over more share of the shelf, and build a strong brand reputation among consumers. What can you do when you’re competing against the giants of your industry?

Consumer 147
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Rituals opens at Liverpool ONE, its first store in the city

Retail Focus

Grosvenor has announced the opening of Rituals, the luxury bath, body and home brand at Liverpool ONE, its first in the city. Located on South John Street, the 1,700 sq ft store stocks the brand’s full range of luxurious yet affordable products, ranging from skin and body care, to scented candles and fragrance sticks. The opening of Rituals also marks the first store opening of the year for Liverpool ONE in 2022.

ATS 162
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CVS and Uber Health Partner to Offer Free Medical Transportation in Underserved Areas

Retail TouchPoints

CVS Health is partnering with Uber Health to provide transportation support at no cost for people seeking access to medical care, work or educational programs. The relationship is part of Health Zones, CVS Health’s new initiative that provides concentrated local investments designed to reduce health disparities and advance health equity in high-risk communities across the country.

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Burberry’s focus on younger customers is paying off

Inside Retail

Burberry is continuing to make inroads with a younger demographic, reporting a 26-per-cent lift in sales of goods at full-price in the latest quarter driven by new customers. “Full-price sales continued to grow at a double-digit percentage compared with two years ago, accelerating from the previous quarter and reflecting a higher quality business,” said chair Gerry Murphy, releasing unaudited quarterly results today.

Markdowns 246
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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NVIDIA GPUs Enable Simulation of a Living Cell

Nvidia

Every living cell contains its own bustling microcosm, with thousands of components responsible for energy production, protein building, gene transcription and more. Scientists at the University of Illinois at Urbana-Champaign have built a 3D simulation that replicates these physical and chemical characteristics at a particle scale — creating a fully dynamic model that mimics the behavior of a living cell.

ATS 145
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Frasers Group signs at St Anns shopping centre in Harrow

Retail Focus

Railpen, the investment manager for the £35bn Railways Pension Scheme, has announced the signing of a major new occupier, with Frasers Group, set to open Sports Direct, the British sports clothing retailer, at St Anns Shopping Centre in Harrow. Spanning 20,000 sq ft across two levels, Sports Direct will be located at the entrance to the shopping centre on College Road, opposite Lidl.

Shopping 162
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Vibes Helps Retailers Enable Real-Time Messaging Through Mobile Wallets

Retail TouchPoints

Mobile solution provider Vibes has launched Mobile Wallet as a Channel, a platform designed to help retailers use native mobile wallet apps, Apple Wallet and Google Pay to deliver personalized mobile experiences for marketing and loyalty purposes. The solution builds on Vibes’ existing dynamic mobile offering with the addition of features that add real-time capabilities.

Marketing 250
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Omicron threatens retail workforce as Kmart and Target slash trading hours

Inside Retail

With almost 25 per cent of trading days lost due to government mandated store closures, Kmart and Target have reduced trading hours while tackling stock shortages. In an ASX trading announcement on Monday, Wesfarmers mentioned that customer traffic in stores declined due to rising Covid cases in some states, while higher levels of staff shortages due to Covid in New South Wales and Victoria has also impacted the retailer’s ability to deliver stock to stores in demand.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Van, Go: Pony.ai Unveils Next-Gen Robotaxi Fleet Built on NVIDIA DRIVE Orin

Nvidia

Robotaxis are on their way to delivering safer transportation, driving across various landscapes and through starry nights. This week, Silicon Valley-based self-driving startup Pony.ai announced its next-generation autonomous computing platform, built on NVIDIA DRIVE Orin for high-performance and scalable compute. The centralized system will serve as the brain for a robotaxi fleet of Toyota Sienna multipurpose vehicles (MPVs), marking a major leap forward for the nearly six-year-old company.

Planning 143
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Forbidden Planet to move to the Wulfrun Centre

Retail Focus

Forbidden Planet, the world’s biggest chain of comic shops, is moving to the Wulfrun Centre, in Wolverhampton. The store, which specialises in graphic novels, manga and books, plus merchandise and collectibles from sci-fi television, films and comics, has agreed a new lease for units 54-55 with LCP, the national commercial property and investment company that owns and manages the centre.

Location 162
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NRF Big Show 2022 Returns to In-Person Format Despite COVID Challenges

Retail TouchPoints

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. 16-18 at New York City’s Javits Center. The 112 th annual show featured 190 sessions, more than 300 speakers and 700+ exhibitors. Outgoing NRF Chairman Mike George, former President and CEO of Qurate Retail , drew a parallel between the event’s success and the performance of the retail industry over the past two years: “Retailers showed a willingness to embra

Returns 247
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Sotheby’s to auction Louis Vuitton and Nike ‘Air Force 1’ sneakers

Inside Retail

Two hundred special edition pairs of Louis Vuitton Nike ‘Air Force 1’ by Virgil Abloh sneakers are set to go to auction on Sotheby’s. The late Virgil Abloh designed the collaboration range for Louis Vuitton’s Spring-Summer Men’s collection this year to mark the kicks brand’s 40th anniversary. Abloh viewed the original sneakers as a cultural symbol of the hip-hop heritage which nurtured his artistic roots growing up.

Fashion 246
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Amazon to open first physical clothing store

Retail Dive

Amazon Style will launch later this year in Los Angeles, bringing technology and personalization to the forefront of its shopping experience.

Shopping 142
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Green is the new black: Sustainability is now front of mind for luxury shoppers

365 Retail

A new report from Klarna , a leading global retail bank, payments and shopping service, reveals that consumers are changing the way they think about luxury and high-end purchases, with sustainability and innovation becoming key drivers behind luxurious purchases. The State of Smooth: Unpacking Luxury in 2022 report shows that sustainability is front of mind for luxury shoppers with 51% seeing a luxury purchase as a sustainable and environmentally-friendly choice.

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JD.com Enters Partnership to Help U.S. Retailers Sell to Chinese Customers

Retail TouchPoints

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. Shopify users can list their products on JD’s cross-border ecommerce platform JD Worldwide, providing them greater access to its 550 million active customers. The Chinese ecommerce market is expected to be worth $3.3 trillion by 2025, according to GlobalData. The partnership aims to help retailers take advantage of this opportunity and to navigate the complexities of pricing, duties and translations.

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What global brands need to know about New York’s Fashion Sustainability Act

Inside Retail

A new bill has been introduced in the state of New York that, if it becomes law, would require major global fashion brands to map their supply chains and take steps to reduce their environmental impact. . The Fashion Sustainability and Social Accountability Act (or Fashion Act) would apply to global apparel and footwear retailers and manufacturers with annual revenues of more than US$100 million that do business in New York.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.