Retail Focus
JANUARY 18, 2022
Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay. The discount supermarket’s new site in Greenwich, south-east London, will also allow customers to buy alcohol, using facial age estimation technology to check whether they appear to be over the age of 25. Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA).
Retail TouchPoints
JANUARY 19, 2022
Brands have always focused on personal touches and customization for consumers, yet a recent eMarketer report found growing concerns around data privacy, with nearly nine out of 10 consumers saying it’s important to them. In fact, three out of 10 consumers worldwide have switched providers due to concerns with those companies’ data policies or data-sharing practices adding fuel to the fire.
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Inside Retail
JANUARY 20, 2022
With consumer confidence sinking to its lowest in 30 years this week, most retailers now have a negative outlook of their businesses for the next three months according to the Australian Retailers Association. . The ARA’s research found that 63 per cent of retailers are worried about their business’ performance in the next three months, while 62 per cent have rated current trading conditions as ‘poor’ or ‘terrible’.
Retail Wire
JANUARY 19, 2022
Carhatt’s management decided that it would keep its COVID-19 vaccine mandate in place even after the Supreme Court ruled that the government could not require it. CEO Mark Valade, in an email to employees, said, “We, and the medical community, continue to believe vaccines are necessary to ensure a safe working environment for every associate and even perhaps their households.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Focus
JANUARY 20, 2022
Glass moveable walls are today’s ‘en vogue’ method of creating light, airy, flexible space with specifications from architects and interior designers at an all-time high. According to Mark Cowley, who heads up the glazed Horizontal Sliding Walls (HSW) division of the UK’s leading moveable wall specialist, Style, the demand for glass partitioning systems has rocketed.
Retail TouchPoints
JANUARY 20, 2022
Walmart is beefing up its ecommerce operations on several fronts via cross-border commerce, metaverse investments and a new executive. The retail giant announced that it is encouraging Indian retailers to join its U.S. marketplace, while CNBC has reported that the company plans to create its own cryptocurrency and collection of NFTs. The Wall Street Journal has reported that Tom Ward, currently SVP of Last Mile, will take over as President and CEO of U.S.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Tokinomo
JANUARY 18, 2022
2022 might be a challenging year for retailers. Considering the chain supply issues and the demanding customers, retailers, and brands need to keep up with trends and adapt quickly to change.
Retail Focus
JANUARY 18, 2022
In recent years, retail has experienced a digital overhaul unmatched by other industries. Forced to adapt to a permanent shift in consumer behaviours and expectations as a result of the pandemic, the industry accelerated its digital transformation dramatically last year. Retailers large and small embraced technology solutions able to meet the needs of the post-pandemic consumer, and that was just the beginning.
Retail TouchPoints
JANUARY 19, 2022
Forever 21 has named Winnie Park as CEO, effective immediately. She joins from Paper Source , where she served as CEO for six years and helped transform the retailer from a brick-and-mortar-focused company into a lifestyle brand with a digital platform spanning social media, digital content, online subscriptions and affiliate partnerships. Park also oversaw its sale to an affiliate of Barnes & Noble.
Inside Retail
JANUARY 18, 2022
Ebay Australia has extended its Authenticity Guarantee to a range of high-end sneaker brands from designer brands like Louis Vuitton, Gucci, and Balenciaga. . Ebay’s Authenticity Guarantee is extended to both pre-owned and brand new sneakers priced at over $150. This comes after Ebay’s acquisition of Sneaker Con’s authentication business last November.
Speaker: Amanda Adams, Fractional CFO, CPA
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Retail Wire
JANUARY 18, 2022
Low prices, selection and environmental benefits are all part of the value proposition for second-hand clothing and other merchandise. Many retailers and brands are now looking at resale as an opportunity to further grow their sales while creating deeper connections with customers.
Retail Focus
JANUARY 18, 2022
Grosvenor has announced the opening of Rituals, the luxury bath, body and home brand at Liverpool ONE, its first in the city. Located on South John Street, the 1,700 sq ft store stocks the brand’s full range of luxurious yet affordable products, ranging from skin and body care, to scented candles and fragrance sticks. The opening of Rituals also marks the first store opening of the year for Liverpool ONE in 2022.
Retail TouchPoints
JANUARY 16, 2022
A previous blog explored Corporate Social Responsibility (CSR) and the high importance both shoppers and employees put on the ability to align a company’s values and beliefs to their own. Retailers and CPG brands can use that strong desire to support like-minded businesses by developing CSR plans that resonate with their target audience, whether that’s a customer segment or a pool of key job candidates.
Inside Retail
JANUARY 18, 2022
Australian online wholesale marketplace startup TradeSquare has secured $28 million in funding from US investment firm Tiger Global. New York-headquartered Tiger specialises in the digital sector and was a key investor in the Australian consumer marketplace platform Catch, which was sold to Wesfarmers in 2019. After the sale, former Catch CEO Nati Harpaz and his business partner, entrepreneur Einat Sukenik, saw an opportunity to develop a B2B marketplace platform in 2020 resulting in the launch
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Wire
JANUARY 21, 2022
Americans have spent much of the past two years investing money in their homes to make them more comfortable to live in. Technological advancements in bathroom fixtures are expected to have a profound effect going forward on dollars spent on this part of the house. No-touch faucets, smart showers and interactive makeup mirrors are just some of the changes due to hit America’s bathrooms.
Retail Focus
JANUARY 18, 2022
Railpen, the investment manager for the £35bn Railways Pension Scheme, has announced the signing of a major new occupier, with Frasers Group, set to open Sports Direct, the British sports clothing retailer, at St Anns Shopping Centre in Harrow. Spanning 20,000 sq ft across two levels, Sports Direct will be located at the entrance to the shopping centre on College Road, opposite Lidl.
Retail TouchPoints
JANUARY 21, 2022
Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. 16-18 at New York City’s Javits Center. The 112 th annual show featured 190 sessions, more than 300 speakers and 700+ exhibitors. Outgoing NRF Chairman Mike George, former President and CEO of Qurate Retail , drew a parallel between the event’s success and the performance of the retail industry over the past two years: “Retailers showed a willingness to embra
Inside Retail
JANUARY 19, 2022
Burberry is continuing to make inroads with a younger demographic, reporting a 26-per-cent lift in sales of goods at full-price in the latest quarter driven by new customers. “Full-price sales continued to grow at a double-digit percentage compared with two years ago, accelerating from the previous quarter and reflecting a higher quality business,” said chair Gerry Murphy, releasing unaudited quarterly results today.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Wire
JANUARY 21, 2022
Netflix added 8.3 million new subscribers in the fourth quarter to bring its worldwide total to 222 million. The video subscription service does not expect its sales trajectory to continue at the same pace in 2022. Netflix recently increased the monthly fees it charges for its basic and standard subscription plans.
Retail Focus
JANUARY 18, 2022
Forbidden Planet, the world’s biggest chain of comic shops, is moving to the Wulfrun Centre, in Wolverhampton. The store, which specialises in graphic novels, manga and books, plus merchandise and collectibles from sci-fi television, films and comics, has agreed a new lease for units 54-55 with LCP, the national commercial property and investment company that owns and manages the centre.
Retail TouchPoints
JANUARY 18, 2022
Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. For retailers, the challenge isn’t getting consumers to enroll in loyalty programs, but keeping them enrolled and engaged after the holidays are over. .
Inside Retail
JANUARY 17, 2022
With almost 25 per cent of trading days lost due to government mandated store closures, Kmart and Target have reduced trading hours while tackling stock shortages. In an ASX trading announcement on Monday, Wesfarmers mentioned that customer traffic in stores declined due to rising Covid cases in some states, while higher levels of staff shortages due to Covid in New South Wales and Victoria has also impacted the retailer’s ability to deliver stock to stores in demand.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Wire
JANUARY 21, 2022
Mark Cuban’s Cost Plus Drug company launched an online pharmacy on Wednesday with 100 generic drugs covering a wide variety of medical conditions. The company owned by the celebrity billionaire plans to complete construction on its own pharmaceutical factory this year in an effort to deliver prescription drugs at lower costs to consumers.
Retail Focus
JANUARY 20, 2022
Marketing has completely revolutionized since the advent of the pandemic. These days, consumers are changing their tastes and preferences. There are a huge number of consumers who prefer video content hence video marketing is the current trend and forms a very integral part of online marketing. Thus, it is necessary to change the marketing strategies.
Retail TouchPoints
JANUARY 20, 2022
Mobile solution provider Vibes has launched Mobile Wallet as a Channel, a platform designed to help retailers use native mobile wallet apps, Apple Wallet and Google Pay to deliver personalized mobile experiences for marketing and loyalty purposes. The solution builds on Vibes’ existing dynamic mobile offering with the addition of features that add real-time capabilities.
Inside Retail
JANUARY 19, 2022
Two hundred special edition pairs of Louis Vuitton Nike ‘Air Force 1’ by Virgil Abloh sneakers are set to go to auction on Sotheby’s. The late Virgil Abloh designed the collaboration range for Louis Vuitton’s Spring-Summer Men’s collection this year to mark the kicks brand’s 40th anniversary. Abloh viewed the original sneakers as a cultural symbol of the hip-hop heritage which nurtured his artistic roots growing up.
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Wiser
JANUARY 18, 2022
In a world with Coca-Cola, Nike, Gillette, and other hugely successful brands, it can be tough as one of the little guys—especially in the retail execution space. You’re on the hunt for ways to get your products sold by more retailers, take over more share of the shelf, and build a strong brand reputation among consumers. What can you do when you’re competing against the giants of your industry?
Nvidia
JANUARY 20, 2022
Every living cell contains its own bustling microcosm, with thousands of components responsible for energy production, protein building, gene transcription and more. Scientists at the University of Illinois at Urbana-Champaign have built a 3D simulation that replicates these physical and chemical characteristics at a particle scale — creating a fully dynamic model that mimics the behavior of a living cell.
Retail TouchPoints
JANUARY 19, 2022
CVS Health is partnering with Uber Health to provide transportation support at no cost for people seeking access to medical care, work or educational programs. The relationship is part of Health Zones, CVS Health’s new initiative that provides concentrated local investments designed to reduce health disparities and advance health equity in high-risk communities across the country.
Inside Retail
JANUARY 20, 2022
A new bill has been introduced in the state of New York that, if it becomes law, would require major global fashion brands to map their supply chains and take steps to reduce their environmental impact. . The Fashion Sustainability and Social Accountability Act (or Fashion Act) would apply to global apparel and footwear retailers and manufacturers with annual revenues of more than US$100 million that do business in New York.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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