Retail TouchPoints

SEPTEMBER 16, 2024

Last year, after Ulta Beauty conducted research that revealed a “joy deficit” among Americans , the brand responded with The Joy Project : an initiative aimed at arming its associates and customers with tools to help silence two major barriers to joy — inner critics and negative self-talk. Now the retailer is taking The Joy Project to the next level with the launch of The Joy Council, which will be led by well-being expert and author Deepak Chopra, M.D. as Ulta’s first-ever honorary Chief of Joy

Beauty and Health 210

Beauty and Health Promotions Marketing ATS 210

Retail Wire

SEPTEMBER 15, 2024

Just days ago, a Boeing strike brought the commercial airline's production to a halt when approximately 33,000 workers, predominantly in Washington state, walked off the job. The strike followed the rejection of a proposed four-year agreement between Boeing and the International Association of Machinists (IAM) union. This marked the first strike at Boeing since 2008.

ATS 278

ATS 278

Retail TouchPoints

SEPTEMBER 16, 2024

It’s natural to expect forecasts at a conference with a name that’s a homophone of “future,” and WGSN President and CEO Carla Buzasi delivered at the FUTR North America event in New York City on Sept. 5. Discussing what will be motivating consumers two years from now, Buzasi called 2026 “the year of redirection,” predicting that people will be looking for coping mechanisms to deal with what she termed “the great exhaustion,” a lingering hangover from COVID-19, political division and culture wars

Consumer 250

Consumer Fulfillment Shopping Marketing 250

Retail Gazette

SEPTEMBER 15, 2024

Asda chair Lord Rose has urged the Government to reform the benefits system to get more people into work. According to the Office for National Statistics, 2.8m people of working age say long-term sickness means they are unable to work, up from 2.2m before the pandemic. Lord Rose, a former M&S boss and Ocado chair, told The Telegraph: “We must increase productivity.

Marketing 143

Marketing ATS 143

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

Marketing

Inside Retail

SEPTEMBER 18, 2024

Household goods retailer Harvey Norman is facing a class action for allegedly selling unnecessary and worthless extended warranties to customers. The extended warranty, called ‘Product Care’, is sold with products such as electronics and white goods, claiming to provide extra protection to consumers who experience faulty products. However, Echo Law’s class action alleges that the warranty offers no value to consumers, as the protection it provides is no more than the rights and

Accounting 306

Accounting Consumer ATS 306

Retail Wire

SEPTEMBER 19, 2024

The United Auto Workers (UAW) has issued a new strike notice for the Tool & Die Unit at Ford’s River Rouge Complex, effective Thursday, Sept. 26.

ATS 284

ATS 284

Retail Focus

SEPTEMBER 20, 2024

Iconic British retailer Fortnum & Mason is delighted to announce a significant collaboration with the London Design Festival , unveiling an immersive installation by renowned artist and designer Jaime Hayon. FREE EDITORIAL & ONLINE USE © Jeff Moore FORTNUM & MASON 2024 LONDON DESIGN FESTIVAL WINDOW REVEAL The installation has take n over the store windows and atrium of Fortnum & Mason’s flagship store on Piccadilly, with a vibrant display that celebrates the British luxury retai

Shopping 147

Shopping ATS 147

Inside Retail

SEPTEMBER 16, 2024

KFC has opened its 800th restaurant in Australia – at southwest Sydney’s Oran Park. “We have been the fastest growing quick-service restaurant in Australia over the past six years, opening over 140 restaurants and enjoyed a record-breaking 2023, opening 34 new locations in Australia,” said Kristi Woolrych, GM of KFC South Pacific. “We are focused on creating an unmatched customer experience, and we look forward to continued growth and feeding more KFC fans nationwide.R

Customer Experience 299

Customer Experience Location ATS 299

Retail Wire

SEPTEMBER 19, 2024

Walmart announced that it will be raising pay for its Sam's Club employees as a part of what the company calls "deliberate and meaningful investments" in its workers.

ATS 258

ATS 258

Retail TouchPoints

SEPTEMBER 20, 2024

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands that have found big success and have even bigger ambitions. Amazon took a breather from the veritable onslaught of tech updates at its Accelerate conference Thursday to shine the spotlight on three specific companies.

Fulfillment 259

Fulfillment Shipping ATS 259

Advertisement

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Retail Focus

SEPTEMBER 20, 2024

Graphics, and signs in particular, have long been associated with shops. While these have moved on from the traditional signs that once adorned the front of shops, the purpose very much remains the same – getting people inside to browse and purchase products. Of course, nowadays, signs and graphics now also play a major role in creating a certain environment for shoppers.

Visual Merchandising 147

Visual Merchandising Outdoor Shopping Promotions 147

Inside Retail

SEPTEMBER 18, 2024

Investors are urging Woolworths to sell off its New Zealand business and discount chain Big W to simplify operations and boost sales growth in its home market. The action came as Woolworths has been losing to its local rival Coles in terms of sales over the past 12 months. Ray David, a portfolio manager at Blackwattle Investment Partners, told The Australian Financial Review that Woolworths’ New Zealand supermarkets had not performed well, with earnings down 57 per cent in the year ended June 30

Supermarket 264

Supermarket Accounting Management Location 264

Retail Wire

SEPTEMBER 17, 2024

Nucor Corporation has released its third-quarter guidance, projecting earnings between $0.87 and $0.97 per diluted share. But there is more to unpack with other recent developments.

245

245

Retail TouchPoints

SEPTEMBER 20, 2024

The Federal Trade Commission (FTC) has issued a damning new report on the data collection and use practices of Twitch, Meta, YouTube, X, Snap, TikTok, Discord, Reddit and WhatsApp. The findings indicate that these platforms engage in “vast surveillance of consumers in order to monetize their personal information while failing to adequately protect users online, especially children and teens.

Consumer 247

Consumer Accounting Advertising Social Commerce 247

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance

Retail Focus

SEPTEMBER 17, 2024

Outlet Shopping at The O 2 , which is owned and operated by AEG Europe and Crosstree Real Estate, has announced a trio of retail additions to its lineup, including returning favourite, Clarks, British footwear brand, Soletrader, and a London outlet debut for contemporary bedding brand, Bedeck. Clarks has returned to Outlet Shopping at The O 2 after 3 years, opening a 3,259 sq ft store adjacent to Skechers and Lids on the outlet’s upper level.

Returns 147

Returns Accessories Shopping ATS 147

Inside Retail

SEPTEMBER 19, 2024

Lego has signed a multi-year strategic agreement with Formula 1 to create exclusive collections and bring young fans and families closer to the sport. The partnership will debut next year, with fan zone activations at Grands Prix and a host of content available on the Leo Group’s digital platforms. According to the companies, F1 has witnessed a significant increase in popularity among younger fans in recent years, with more than four million children aged eight to 12 now actively followin

Marketing 260

Marketing ATS 260

Retail Wire

SEPTEMBER 15, 2024

Air Canada announced today that it has reached a tentative four-year collective bargaining agreement with the Air Line Pilots Association (ALPA). ALPA collectively represents over 5,200 pilots at Air Canada and its regional carrier, Air Canada Rouge.

ATS 248

ATS 248

Retail TouchPoints

SEPTEMBER 17, 2024

The National Retail Federation (NRF) and events organizer Comexposium , which collaborated on the inaugural NRF Big Show Asia Pacific in June 2024, will rebrand Paris Retail Week as NRF 2025: Retail’s Big Show Europe. The trade show and educational event will be held Sept. 16-18, 2025 at the Paris Porte de Versailles Pavilion. NRF has participated in Paris Retail Week, which Comexposium has been running for more than a decade, for several years.

Marketing 251

Marketing Management ATS 251

Advertisement

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

Shopping

Retail Dive

SEPTEMBER 19, 2024

Retailers are investing in digital marketing to reach the younger generation as the group turns to generative AI and influencer recommendations for gift ideas.

Shopping 127

Shopping Marketing 127

Inside Retail

SEPTEMBER 17, 2024

When you look at the vibrant tones and silky silhouettes of Silk Laundry, it’s easy to see how this Australian-born apparel brand has captured the hearts of Hollywood ‘It’ girls like Heidi Klum, Emily Ratajkowski and Priyanka Chopra. In June, Silk Laundry opened its first US-based bricks-and-mortar shop in Los Angeles, California. This marks the brand’s sixth store, with four locations across Australia and one shop in Montreal, Canada.

Fashion 265

Fashion Boutique Wholesale Jewelry 265

Retail Wire

SEPTEMBER 14, 2024

Pfizer Inc. has just announced their results from a Phase 2 study of one of their new drugs, ponsegromab, which is a monoclonal antibody. It's role is targeting the growth differentiation factor-15 (GDF-15) in patients with cancer cachexia.

246

246

Retail TouchPoints

SEPTEMBER 20, 2024

Amazon will increase pay for hourly frontline workers in its transportation and fulfillment network by at least $1.50 per hour beginning this month, bringing their average base wage to more than $22 per hour ( $29 per hour with the value of benefits factored in). The company also is beefing up employee perks, including greater scheduling flexibility with Unpaid Personal Time that employees accrue as well as free Amazon Prime memberships.

Fulfillment 224

Fulfillment Planning ATS 224

Advertisement

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

ATS

Retail Gazette

SEPTEMBER 17, 2024

Lush has launched a new collection inspired by The Body Shop’s best-selling products. The collection is a “fresh take on The Body Shop’s greatest hits” and reformulates more than a dozen of the vegan beauty chain’s top sellers across hair, body, and skincare. Lush founder Mark Constantine started his career as a supplier to The Body Shop, which collapsed into administration earlier this year, and worked with founder Anita Roddick on several of the formulations which went

Shopping 121

Shopping 121

Inside Retail

SEPTEMBER 19, 2024

Nike has announced the return of Elliott Hill as president and CEO, replacing John Donahoe who will step down on October 14. Hill will also become a director of the board and a member of the executive committee. He previously held various leadership positions during his 32 years with Nike before retiring in 2020. Executive chairman Mark Parker said the board made the decision after a “thoughtful succession process”.

Returns 246

Returns 246

Retail Wire

SEPTEMBER 20, 2024

A potential buyers' market is coming if mortgage rates and home sales continue to decline.

Marketing 279

Marketing 279

Retail TouchPoints

SEPTEMBER 20, 2024

As the holiday season approaches, retailers have a significant opportunity to enhance and showcase their retail media network (RMN) offerings. By highlighting their platforms’ unique value and advantages and providing a white-glove support model, retailers can instill confidence in consumer packaged goods companies (CPGs), leading to more sign-ups and securing valuable media dollars.

Accounting 220

Accounting Advertising Marketing Promotions 220

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping

Retail Dive

SEPTEMBER 16, 2024

Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study found.

125

125

Inside Retail

SEPTEMBER 16, 2024

Scentre Group and Barrenjoey have acquired half of Westfield West Lakes in Adelaide for $174.75 million. Simon Rooney, head of retail capital markets – Pacific at CBRE, negotiated the deal on behalf of the Dexus Wholesale Property Fund. This marks Scentre Group’s second venture into funds management following its acquisition of a 50 per cent stake in Westfield Tea Tree for $308 million last June. “Ahead of Scentre Group exercising its pre-emptive right, the Westfield West Lakes oppor

Wholesale 277

Wholesale Shopping Management Marketing 277

Retail Wire

SEPTEMBER 20, 2024

FedEx stock plummeted nearly 15% on Friday morning after the company posted its significantly weaker-than-expected quarterly earnings report the previous day.

204

204

Retail TouchPoints

SEPTEMBER 19, 2024

Coachtopia , the Coach sub-brand dedicated to circularity in fashion, has partnered with resale marketplace Poshmark and digital ID technology Eon to simplify the resale process of its upcycled products. Coachtopia items are already equipped with an embedded NFC-powered digital passport from Eon, and this new partnership will allow consumers to resell those items on Poshmark with the click of a button.

Fashion 226

Fashion Consumer Shopping Marketing 226

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout