Sat.Oct 12, 2024 - Fri.Oct 18, 2024

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Nearly half of holiday shoppers plan to shop in stores

Retail Dive

While online shopping is returning to pre-pandemic behaviors, there is a generational divide between those who shop on computers versus mobile devices, according to Experian.

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The Key to Connecting with Gen Z: Plug into Their Fandom

Retail TouchPoints

As social media and digital connectivity continue to shape consumer behavior, especially among younger generations, brands are increasingly focusing on how to leverage fandoms and community to connect with young shoppers. (From left to right) Palmar Haasch of Business Insider moderates a session with Webtoon Entertainment’s Alessandra Ferreri, Chris Mathieu and Megan Weales at Advertising Week NY.

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7-Eleven to Close Hundreds of its Stores in North America

Retail Wire

7-Eleven has recently released its financial reports for the most recent quarter, and in a surprise move, has decided to close hundreds of its store locations in North America.

Location 290
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Foot Locker’s reimagined concept store set to debut in Australia

Inside Retail

Foot Locker will launch its first reimagined concept store in Australia at Melbourne Central this Friday. The store will feature Foot Locker’s ‘Home Court’ experience, a multi-brand destination developed in partnership with Nike and Jordan. Its product offer will include on-court and off-court items from Nike, Jordan, Adidas, Puma, New Balance, and Under Armour.

Marketing 278
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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UK retail sales beat expectations driven by strong tech demand

Retail Gazette

UK retail sales rose in September, beating expectations, driven by strong demand for new technology, although overall sales growth slowed, fresh data showed. Technology and telecommunication retailers saw sales surge by more than a third, buoyed by new product launches, including Apple’s new iPhone 16, which helped partially offset a 2.4% decrease in supermarkets.

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Generative AI in a New Retail Era: 3 Areas to Focus on for Immediate Impact

Retail TouchPoints

According to Cognizant’s recent study with Oxford Economics, generative AI is expected to have a $1 trillion impact on the economy by 2032. In particular, generative AI is revolutionizing the shopping landscape to create more personalized and memorable experiences for consumers. As retailers come to terms with the boundless potential of generative AI, Cognizant has identified three key areas where this technology will make the most significant and immediate impact: commerce, marketing and custom

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Harvey Norman loses Asic case over misleading finance claims

Inside Retail

The Federal Court has ruled that Harvey Norman, along with Latitude Finance Australia, made false and misleading financial claims in a national advertising campaign. The campaign, which ran from January 2020 to August 2021, was for a 60-month interest-free and no-deposit payment method. Customers were required to take out a credit card, such as the Latitude Go Mastercard, to purchase goods.

Finance 304
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Selfridges property value plunges by over £600m as loans loom

Retail Gazette

The value of Selfridges’ property portfolio was cut by over half a billion pounds last year, according to accounts from the luxury retailer’s property holding company. The accounts show valuers have cut the valuation of its £3.1bn property assets – which include its Oxford Street flagship in London – by £638.6m, a 20.6% drop. Over £1.7bn in loans, maturing in August 2025, are secured against Selfridges’ freehold property, The Sunday Times reported.

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The AI Pricing Debate: Balancing Retail Innovation and Consumer Trust

Retail TouchPoints

Artificial intelligence is rapidly transforming how retailers set prices, sparking public debate and drawing regulatory attention. The Federal Trade Commission’s recent announcement of an inquiry into “surveillance pricing”—the use of personal shopper data for individualized pricing—has intensified scrutiny of AI-driven pricing practices.

Consumer 305
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Amazon Enters the Nuclear Energy Arena

Retail Wire

Amazon has signed agreements to advance nuclear energy projects as part of its strategy to meet rising energy demands and transition to carbon-free power.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Coffee Treat unveils franchise model, plans regional growth

Inside Retail

The Victorian hole-in-the-wall coffee shop Coffee Treat has launched into franchising, with plans to extend into country towns. Director Chelsea Hayward told Franchise Executives , “I’ve heard so many times people say they can’t get a decent coffee in the country. So by franchising, I aim to make it accessible to country people. They haven’t had a lot of variety in small country towns.

Planning 290
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N Brown approached by Very Group ahead of family buyout

Retail Gazette

The Very Group submitted a takeover proposal for N Brown shortly before the Simply Be and Jacamo owner accepted a deal from a member of its founding family. The online department store is understood to have made a preliminary approach to buy the listed ecommerce group several weeks ago, Sky News reported. Sources said the offer was below the 40p per share bid that N Brown non-executive Joshua Alliance put forward this week.

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Is the Fear of Fraud Leading to Loss of Sales? AI Can Help.

Retail TouchPoints

Fraud has plagued retailers for quite some time, but the issue is now getting its time in the spotlight due to the increased use of AI within the industry, as well as consumers’ general awareness of the trend. In fact, a recent survey found that 87% of consumers are concerned about identity theft or fraud – a 24% increase from 2023 findings, when only 63% of consumers reported feeling this same type of concern.

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Tesla Has Revealed the Cybercab Robotaxi

Retail Wire

Tesla CEO Elon Musk unveiled the highly anticipated "Cybercab" during a presentation on October 10, 2024, announcing that production is set to begin in 2026, with an expected price point of under $30,000.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Shooting for the moon: Prada set to head into space

Inside Retail

Italian luxury group Prada and Houston-based startup Axiom Space unveiled on Wednesday the design of a spacesuit that will be used for NASA’s Artemis 3 mission to the moon that is planned for 2026. In its outward appearance, the spacesuit does not stray too far from what astronauts have worn in the past. It is the familiar bulky white suit, with added red trim and grey patches on the knees and elbows.

Fashion 279
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Sainsbury’s trials larger self-checkout tills to boost efficiency

Retail Gazette

Sainsbury’s is piloting larger self-checkout tills as a replacement for human cashiers, following its CEO’s remarks about the need to make stores “more efficient” The grocery giant said it would test new hybrid self-checkouts featuring conveyor belts for customers to place their items on, as well as designated areas for bagging purchases, although shoppers will still need to scan their own items.

Checkout 115
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David’s Bridal Expands Loyalty Program Rewards to the Full Wedding Party

Retail TouchPoints

The David’s Bridal Diamond Loyalty program already boasts nearly 3 million members, and now the retailer is broadening its appeal to the entire wedding party — even the flower girl. Wedding party members now can access two new reward tiers with lower threshold levels to earn perks when reaching 1,000 and 2,999 points. Members earn one point for each $1 spent.

Finance 290
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Walgreens Is Closing Over 1,000 Stores by End of 2027

Retail Wire

Walgreens has reported earnings above analysts' expectations, but the company is moving forward with previously announced store closings.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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The Reject Shop plans more stores as sales surge

Inside Retail

Discount variety retailer The Reject Shop plans to open more stores this year to support sales growth and increase profitability. In a trading update, the company said it is targeting to open 15-20 new stores in FY25. The chain currently has 386 stores nationwide, having opened 67 new stores and closed 35 underperforming ones since June 2020. According to chairman Steven Fisher, the discount variety sector presents a significant opportunity for growth over the medium to long term.

Planning 278
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Tesco secures landmark solar deal to power 144 stores

Retail Gazette

Tesco has signed a deal to acquire enough solar energy to power 144 of its large stores, purchasing almost two-thirds of the electricity generated by the Cleve Hill solar park in Kent. The £450m solar park, developed by Quinbrook Infrastructure Partners on farmland near Faversham, will provide Tesco with up to 10% of its UK electricity needs over the next 15 years, generating enough renewable energy to power the stores for a year.

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Zenni Optical Partners with Eyebot to Deploy Vision Testing Kiosks

Retail TouchPoints

Zenni Optical and Eyebot will deploy 10 Eyebot S1 kiosks, which provide rapid vision tests that take just 90 seconds , in high foot traffic locations to increase accessibility to eye care — particularly for those that face barriers to obtaining in-person vision tests. The first two kiosks are located at Boston-area malls; eight more will be deployed throughout New England in the coming weeks and into 2025.

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Costco Sells Spicy Chicken Sandwich To Compete With Chick-fil-A

Retail Wire

Costco has introduced a new product that mirrors the popular Spicy Chicken Sandwich from Chick-fil-A as a way to offer a budget-friendly alternative.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Gentle Monster opens its first Australian flagship in Melbourne’s Chadstone

Inside Retail

South Korean luxury eyewear brand Gentle Monster has opened its first flagship boutique in Australia, in collaboration with omnichannel brand distributor Bluebell Group. Located at Chadstone Shopping Centre in Melbourne, the 250sqm flagship offers Gentle Monster’s full range of product and experience to Australian consumers. The store features giant head kinetic objects highlighting the brand’s compelling visual narratives.

Boutique 276
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N Brown to be bought by Alliance family in £191m deal

Retail Gazette

N Brown is set to be taken private by the Alliance family, which helped build the home shopping group, after they made a recommended £191m offer for the business. Joshua Alliance, who is a non-executive director of N Brown, made an offer at 40p per share through the acquisition vehicle Falcon 24 Topco, which represents a premium on the Simply Be and Jacamo owner’s last closing price of 27p and an average price of less than 20p over the past year.

Fashion 115
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Foot Locker Ups its Influencer Game with New Creator Platform, Chicago Bulls Partnership

Retail TouchPoints

Foot Locker is driving home is connection to sport culture with a series of new initiatives, including the debut of a platform to scale its creator marketing efforts and a multi-year partnership with the Chicago Bulls that will include events, in-store activations and behind-the-scenes content. Leveraging Creators to Connect with Sneakerheads In partnership with Impact.com , Foot Locker has launched Foot Locker Storefronts , a platform that helps connect qualified creators with the retailer in o

Marketing 288
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Boeing CEO Addresses Workforce Reductions Amidst Challenges

Retail Wire

Kelly Ortberg, President and CEO of Boeing, communicated to employees about the significant challenges the company is currently facing.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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BP unveils its new convenience store format 

Inside Retail

BP has unveiled its renovation at Caboolture North, its largest service station in Australia, with the goal of providing better experiences for drivers. Caboolture North’s renovation is part of BP’s national effort to refurbish more than 400 company-owned sites across Australia. The project demonstrates the style and design of refurbishments to come.

ATS 264
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Walgreens to close 1,200 stores

Retail Dive

The drugstore retailer’s plans reverse its expansion ambitions from a few years ago, when the company attempted to merge with rival Rite Aid.

Planning 129
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BuyBuy Baby to Close all Stores by Year-End, Go Digital-First

Retail TouchPoints

A little over a year after being acquired out of bankruptcy and reopening 11 physical stores, BuyBuy Baby has announced plans to become a digital-first brand and close all its brick-and-mortar locations by the end of this year, according to the retailer’s website. The brand was bought by baby care brand Dream on Me in July 2023 as part of the larger bankruptcy proceedings for then-parent company Bed Bath & Beyond.

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KFC Declares Chicken Wars and Launches Juicy New Original Recipe Tenders

Retail Wire

KFC is launching a new line of Original Recipe Tenders, marking its latest move in the competitive fast-food landscape.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a