Retail TouchPoints

APRIL 17, 2024

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how businesses understand user intent. Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain.

Target Market 281

Target Market Marketing Consumer Customer Experience 281

Retail Gazette

APRIL 17, 2024

Member prices has become a must-have for many loyalty schemes nowadays, as retailers across the board try to replicate the success of Tesco’s Clubcard Prices. Retail Gazette takes a look at the retailers that offer exclusive pricing for loyalty scheme members. Tesco Tesco has been dubbed as the godfather of member prices, when it launched Clubcard Prices back in 2019.

Beauty and Health 98

Beauty and Health Supermarket Checkout Fashion 98

Retail Wire

APRIL 18, 2024

In a recent change at a Walmart store in Shrewsbury, Missouri, self-checkout kiosks are being replaced with traditional checkout lanes.

Checkout 278

Checkout Kiosk ATS 278

Retail Wire

APRIL 15, 2024

Tesla announced significant layoffs on Sunday night, affecting over 10% of its global workforce. Some employees discovered they were laid off when their badges failed to grant them access to company facilities.

264

264

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

APRIL 18, 2024

Hill Beverage products on display at Total Wine Beginning on the unofficial cannabis holiday of 4/20, Total Wine & More will make CBD and THC-infused beverages from Hill Beverage Co. available for delivery across the country in as little as 15 minutes. The “Do it Fluid” beverages, made in collaboration with Snoop Dogg and Death Row Records , come in CBD-only versions as well as Delta-9 and THC blends.

Store Operations 292

Store Operations Customer Experience ATS Fulfillment 292

Inside Retail

APRIL 19, 2024

L’Oreal reported a 9.4 per cent rise in first quarter sales on a like-for-like basis on Thursday, beating expectations and easing concerns about a slowdown in the two biggest beauty markets the United States and China. The French cosmetics giant, which owns the Maybelline and Lancome brands, reported sales of 11.24 billion euros ($11.98 billion) for the first three months to the end of March.

Marketing 278

Marketing Accounting Consumer ATS 278

Retail Wire

APRIL 19, 2024

Procter & Gamble's recent quarterly results showed a mix of gains and setbacks. Despite facing challenges in attracting shoppers due to increased prices over the past two years, the company managed to exceed earnings expectations.

Management 277

Management 277

Retail TouchPoints

APRIL 18, 2024

We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of boiling water, it will instantly jump out. However, when the frog is immersed into a pot of lukewarm water that is slowly brought to a boil, the frog doesn’t sense any danger and ultimately perishes. There’s an analogy here to what is happening in retail, as retailer leaders have become increasing immersed in technology-driven innovation over the past decade.

Fulfillment 260

Fulfillment Marketing Returns Supermarket 260

Inside Retail

APRIL 15, 2024

Knockoffs, fakes, replicas and imitations have long held a place in retail but dupes and their growing acceptability on TikTok have taken consumer behaviour to new heights. No product category appears to be safe with the existence of retailers dedicated to systematically ripping and profiting off popular designs, products and formulas. Sydney-based entrepreneur, Julia Sakr, founded the luxury dog-bed brand, Barney, one of the brands that was “duped” recently by multinational supermarket Aldi.

Supermarket 277

Supermarket Consumer Advertising Accounting 277

Retail Focus

APRIL 18, 2024

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023. Already working with hundreds of retailers and brands, Scurri added a mixture of enterprise and mid-market retailers, including The Perfume Shop, BrandAlley, Victoria Plumbing, Loake Shoes, LeMieux and Weird Fish, to its roster of clients last year.

Management 147

Management Fulfillment Checkout Promotions 147

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Wire

APRIL 18, 2024

Streaming company Netflix is changing up its approach. The company, known for its subscription model without ads, is now diving into live sports, video games, and ad-supported content.

Planning 264

Planning 264

Retail TouchPoints

APRIL 19, 2024

Lowe’s has partnered with the world’s best-known soccer player, Lionel Messi, and his MLS Club Inter Miami CF , for programs that spotlight Messi’s skills at assisting on the field. Members of both the MyLowe’s Rewards and MVPs Pro Rewards loyalty programs will receive an “assist” in the form of 100 points to bring them closer to their next reward. (Members must claim their points on their account dashboard by May 18.

Accounting 258

Accounting Returns Marketing ATS 258

Inside Retail

APRIL 18, 2024

Booktopia Group says it has delivered a positive cash flow of $781,000 in the March quarter, thanks to cost-saving and efficiency efforts. The positive cash flow came despite what is traditionally a relatively lean trading period in line with the softer performance of the book market at the start of the calendar year and a quieter season for consumer goods retailers, following the Black Friday, Cyber Monday, and Christmas sales events.

Fulfillment 272

Fulfillment Marketing Consumer ATS 272

Retail Focus

APRIL 18, 2024

Westgate Oxford will welcome back pre-loved fashion pop-up ‘we are.’ this May, with the fast-growing sustainable fashion business operating on Leiden Square over Friday 17 th , Saturday 18 th , and Sunday 19 th May. The pop-up store will sell high quality secondhand clothing, including womenswear and menswear from well-loved brands such as Tommy Hilfiger, Ralph Lauren and Nike.

Fashion 147

Fashion Returns Shopping ATS 147

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

APRIL 18, 2024

Popeyes, the Louisiana chicken chain, continues to expand its menu offerings in the UK. Known for its Cajun breakfast and spicy Buffalo chicken options, the fast-food brand has now introduced a new item: the Double Stack Sandwich.

246

246

Retail TouchPoints

APRIL 19, 2024

Erik and Pete Nordstrom, the CEO and President, respectively, of Nordstrom , want to explore a transaction that would take the company private. In response, the Nordstrom board of directors has authorized the “exploration of possible avenues to enhance shareholder value,” forming a special committee of independent and disinterested directors to evaluate proposals from the Nordstroms as well as potential other parties.

Department Stores 252

Department Stores Planning Marketing 252

Inside Retail

APRIL 17, 2024

Under Armour has announced an expanded range of apparel, footwear, and accessories exclusively for the Australian market. The drop includes an array of men’s and women’s essentials and Under Armour says each piece is crafted using quality fabrics and innovative design techniques to ensure maximum comfort, durability, and style. The campaign – named ‘Live in UA’ – marks a pivotal shift in strategy and approach, representing a fusion of functionality and fashion, according to the brand.

Accessories 264

Accessories Apparel Fashion Marketing 264

Tokinomo

APRIL 17, 2024

It’s been 5 years since Tokinomo started to rethink retail. 5 years full of innovation, dedication and successful collaborations and campaigns. During this time, Tokinomo has emerged as a trailblazer in the retail marketing landscape, weaving innovation, technology, and sustainability into a tapestry that transforms in-store experiences. Hence, Tokinomo is not merely a provider of robotic displays but a catalyst for change in the retail industry.

Advertising 147

Advertising Retail Marketing Marketing 147

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Wire

APRIL 16, 2024

Elon Musk is considering adding a small fee for new X users to enable them to post on the platform as a way to address the issue of bots.

Planning 276

Planning 276

Retail TouchPoints

APRIL 18, 2024

It’s an experience common to almost every traveler — you stay at a hotel and fall in love with the mattress, the sheets, the lamp. If you’re lucky you’re able to track down a tag or brand name and buy the item online. If you’re not lucky, well, life goes on, albeit a little less comfortable or aesthetically pleasing than it could have been…unless you’re staying at Mint House , a new chain of boutique hotels that aims to combine the best of hotel and Airbnb experiences without all the parts consu

Boutique 248

Boutique Shopping Location Returns 248

Inside Retail

APRIL 18, 2024

Online wine shop Just Wines has acquired craft spirit subscription service Liquor Loot, which entered voluntary administration last month. Liquor Loot tapped Andrew Spring, partner at business turnaround and insolvency specialist Jirsch Sutherland, as the voluntary administrator. Last year, Spring arranged the sale of Sans Drink to Just Wines. “In the case of Liquor Loot – and, previously, Sans Drinks – we have acted like a ‘matchmaker’ in a way, in that we have brought two syn

Marketing 264

Marketing Management Shopping ATS 264

Hyken

APRIL 16, 2024

I love seeing amazement in action. I was at the airport last week with a friend who accidentally spilled his soda. Within moments, an airport employee came over with a bucket and mop to clean up the spill. My friend apologized for making a mess, and the woman’s response surprised both of us. She said, “My name is Laura, and it is my pleasure to clean up your spill.

Fulfillment 130

Fulfillment Customer Experience Returns ATS 130

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

APRIL 19, 2024

Hyundai pressed pause on advertising on X following reports that one of its ads appeared next to an antisemitic and pro-Hitler post on the social media platform.

Advertising 245

Advertising 245

Retail TouchPoints

APRIL 19, 2024

Businesses today are constantly looking for ways to improve their sustainability and reduce their carbon footprint. After all, studies show that consumers care more about the environmental impact of their purchasing decisions than ever before. For example, 60% of customers say they would be willing to pay more for a product with sustainable packaging, so it is paramount that businesses stay with the times and account for these shifting consumer preferences.

Supply Chain Management 244

Supply Chain Management Fast Fashion Apparel Shipping 244

Inside Retail

APRIL 16, 2024

Viva Energy’s convenience sales declined 4.4 per cent year over year to $259 million in the first quarter. The company attributed the lower turnover to the divestiture of 25 Coles Express sites to Chevron, the timing of Easter in March, and lower tobacco sales. However, the company said its acquisition of OTR Group provides a platform to boost its convenience business.

Location 264

Location Consumer 264

Retail Dive

APRIL 17, 2024

By committing to smaller, rural communities, the discount retailer has room to grow its already substantial store footprint even more, industry experts and company leaders say.

128

128

Advertisement

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Retail Wire

APRIL 17, 2024

Google has made significant changes to its workforce, laying off employees and shifting some jobs overseas as part of a large-scale restructuring.

246

246

Retail TouchPoints

APRIL 18, 2024

Two delivery platforms, Gopuff and Grubhub , have broadened their assortments to include groceries, including fresh items. Gopuff has partnered with Misfits Market , an online grocer dedicated to reducing food waste that delivers to Gopuff’s microfulfillment centers nearly every day, while Grubhub will work with Mercato , an online marketplace for independent grocery stores with more than 950 retailers across the country.

Grocer 246

Grocer Fulfillment Marketing Consumer 246

Inside Retail

APRIL 18, 2024

Musician and celebrity Nicki Minaj has invested in the sustainable sneakers brand Løci and has designed a limited-edition collection. The collection will feature five distinct styles made from Løci’s next-gen material bio-leather, a blend of non-food grade corn and recycled textiles, available in 11 colours. Prices range from US$185 to US$200. Minaj will actively participate in the business as it grows and evolves, with her investment further cementing Løci as a black-owned business. “Thei

Accessories 263

Accessories Fashion Marketing 263

Retail Gazette

APRIL 15, 2024

Superdry landlords are expected to bear the brunt as the retailer prepares to launch a new restructuring plan this week in the latest attempt to turnaround the business. The ailing fashion retailer confirmed on Monday it was in the “advanced stages” of preparing a restructuring plan and expects to launch it “in the coming days”. However, it said there is no certainty the plan will be implemented.

Planning 126

Planning Fashion Shopping ATS 126

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance