Retail Focus

MARCH 15, 2023

Managing a project is like solving a complex puzzle; you need to keep an eye on each moving piece and ensure everything works as it should. Project managers should also manage various resources and ensure the product is of the required quality, within budget, and delivered before the deadline. When doing all this, project managers encounter several challenges , which are amplified in larger projects with much more to think about and handle.

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Management Planning Promotions ATS 130

Inside Retail

MARCH 13, 2023

In a rollercoaster year for retail sales, a survey of retailers has indicated an optimistic outlook for store network growth. In what the national property agency CBRE described as a ‘flash survey’, 83 per cent of Australian respondents across a snapshot of the Asia Pacific region indicated expansion plans. CBRE didn’t provide a breakdown of the number of Australian retailers responding about their 2023 growth plans, but 61 per cent of them indicated they were planning to increase the quality of

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Returns Location Planning Accounting 244

Retail Dive

MARCH 15, 2023

With a new owner steering the brand, Reebok has been forging partnerships with a number of retailers seeking to grow their product assortments.

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Tokinomo

MARCH 14, 2023

Campaign corner Granny’s drink. Is Iced Tea a granny drink? Well, it depends if it’s Liquid Death Iced Tea. Also, it depends if your granny listens to heavy metal. All we can say is that here you have another amazing commercial from the well-known brand, Liquid Death.

Marketing 246

Marketing 246

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

MARCH 16, 2023

BJ’s Wholesale Club has entered a partnership with Simbe to roll out the solution provider’s automated business intelligence robot, Tally, to all 237 stores. The retailer plans to utilize the AI-powered solution to provide greater visibility into club conditions and drive deeper business insights. Tally autonomously roams club aisles multiple times per day, leveraging its computer vision capabilities to collect accurate shelf data that can help ensure products are in-stock, shelved appropr

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Wholesale Location ATS Inventory Management 279

Inside Retail

MARCH 13, 2023

Research by Reluv, an online fashion retailer, in partnership with Monash University students, has revealed that about 75 per cent of Australians purchased used clothing last year. According to their Fashion Resale Report 2022, economic considerations follow sustainability as the primary two motivators of second-hand clothing purchases. The study found that 73 per cent of Australians said they purchase pre-owned apparel, 80 per cent believe they wear less than 60 per cent of their wardrobe, and

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Fashion Apparel Department Stores Consumer 264

Retail Focus

MARCH 17, 2023

Aiming to improve accessibility throughout, the Mill Gate shopping centre in Bury is in the process of replacing many of the automatic entrances with technologically advanced TORMAX operators, improving functionality and standardising systems. A recent installation, for example, was at the car park corridor entrance where a TORMAX Windrive 2201 sliding door drive has been retrofitted to the existing doors.

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Location Shopping Planning Management 147

Retail TouchPoints

MARCH 16, 2023

[Editor’s note: This is the third article in our series on AI in retail. Be sure to check out our other stories on consumer attitudes toward AI and store design applications.] Since OpenAI debuted ChatGPT a little over three months ago , “generative AI” has become a hot topic and no industry has been left untouched — least of all retail. “The advancements in just three months feel like they should have taken 10 years,” said Darren Hill, Chief Digital Office at BrandX , which owns the Bon-Ton bra

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Merchant Services Visual Merchandising Advertising Management 321

Inside Retail

MARCH 16, 2023

Department store Myer will exit its Queen Street Mall flagship in Brisbane’s CBD after unsuccessful negotiations with the landlord on lease renewal terms. In a trading update, the retailer said it will continue to search for alternative locations for its CBD flagship. Myer CEO, John King, said: “Whilst we remain committed to the Brisbane market, we have been unable to negotiate a reasonable commercial outcome with the landlord and as such will continue to look for an alternative CBD locati

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Department Stores Location Marketing ATS 246

Retail Wire

MARCH 14, 2023

The Justice Department yesterday filed a lawsuit against Rite Aid, claiming that the drugstore chain’s “pharmacists repeatedly filled prescriptions for controlled substances with obvious red flags, and Rite Aid intentionally deleted internal notes about suspicious prescribers. These practices opened the floodgates for millions of opioid pills and other controlled substances to flow illegally out of Rite Aid’s stores.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Focus

MARCH 16, 2023

Parisian-born, female-owned hair salon Myriam K has teamed up with Formroom to create a unique and luxurious space for their new salon located in the heart of Dubai. Catering to the most discerning and fashion-forward clientele, the project aimed to adapt Myriam’s Paris salon concept to the distinct demands of the Dubai and UAE market, all while maintaining the essence of French ‘savoir-faire’ Formroom conducted comprehensive research to profile target consumers and analyse com

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Clienteling Fashion Location Marketing 147

Retail TouchPoints

MARCH 17, 2023

The first currency goes back to 3000 B.C. when the world’s earliest civilization developed in Mesopotamia. The retail store, on the other hand, appeared further down the road in ancient Greece, where merchants sold goods in the Agora city center. Thousands of years later, in 2009, the market for digital assets arose. As these digital assets became prevalent, so did fraud.

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Merchant Services Consumer Accessories Advertising 312

Inside Retail

MARCH 14, 2023

Globite, the luggage company, has launched its first Queensland store at Brisbane Airport, marking its return to the home market. Located at the Domestic Terminal, near Gate 24, Globite offers school cases – carried by Australian children throughout most of the 20th Century – suitcases and other bags. Globite was founded in the last 1890s and is recognised as one of the leading makers of travel bags and accessories worldwide. “Globite’s heritage cases hold a great deal of nostalgia for tr

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Returns Accessories Location Shopping 246

Wiser

MARCH 13, 2023

Desktop as a Service (DaaS) and Software as a Service (SaaS) have had a revolutionary effect on the way businesses are able to run. These are both cloud services that have significantly improved the functionality and capabilities of the modern workspace. Thanks to these services, the playing field between businesses has levelled off just a little further.

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Promotions ATS Marketing 166

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

MARCH 16, 2023

Dollar General posted a 5.7 percent gain in same-store sales in the most recent quarter as its customers purchased everyday staples but reduced spending on discretionary purchases.

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Retail TouchPoints

MARCH 15, 2023

Grove Collaborative has introduced Grove Wellness, a product hub featuring a personalization engine designed to sharpen recommendations around consumers’ evolving health and wellness needs. Grove sells more than 200 products across 40 brands in this category, including multivitamins, women’s health, digestion, immunity, sleep and beauty. Grove plans to introduce more third-party brands throughout 2023, prioritizing products that offer ingredient transparency, National Science Foundation (NSF) ce

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Beauty and Health Advertising Consumer Returns 306

Inside Retail

MARCH 15, 2023

Australian digital payments and lending firm Latitude Group Holdings Ltd said on Thursday that a hacker had stolen personal information held by two service providers through employee login credentials. About 103,000 identification documents, more than 97 per cent of which are copies of drivers’ licences, were stolen from the first service provider, while about 225,000 customer records were stolen from the second service provider.

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Telecommunications Payment Services 246

Retail Focus

MARCH 15, 2023

Operating a retail business comes with its complications, and you might be so rushed off your feet that the idea of applying for a mortgage to buy your own home seems like it’s impossible at the moment. If you do decide to take this step, then there are a few unique things to consider as a business owner. Let’s go through the main aspects worth knowing about so you can move forward with confidence.

Payment Services 130

Payment Services Accounting Promotions ATS 130

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Wire

MARCH 17, 2023

Large corporations think it’s unfair that they are held to account when uppliers skirt labor laws and hire child workers to fill low-paid and often dangerous jobs. The very leverage these companies have over suppliers makes them the logical choice for making sure vendors operate within the law.

Accounting 130

Accounting 130

Retail TouchPoints

MARCH 17, 2023

Society is changing rapidly, and retail needs to evolve just as rapidly to keep up, according to the Buying Into Better: The Future of the Consumer Industry report by Deloitte. The headline is that retailers can’t just invest in outside programs or initiatives that focus on diversity and sustainability — changing demographics and customer demands must be addressed at the very foundation of the business.

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Consumer Marketing Accounting ATS 302

Inside Retail

MARCH 12, 2023

Alquemie Group is to open Disney100 pop-ups in Westfield malls on behalf of The Walt Disney Company. The pop-ups – which celebrate the American brand’s 100th anniversary this year – are designed to treat shoppers to an immersive experience with Disney100 merchandise toys, apparel, collectibles, homewares and photo opportunities. Richard Facioni, founder and CEO at Acta Capital and executive chairman of Alquemie Group, described it as a “great privilege” to be selected by The Walt Disney C

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Apparel Location ATS Marketing 246

365 Retail

MARCH 17, 2023

Yodel, the UK independent parcel carrier, has announced plans to open a new depot in Longford, Coventry. The company’s sustained growth has led to the need for additional capacity, and the new facility, covering over 6.5 acres of land and at almost 135,000 sq. ft, could process and deliver up to 50,000 parcels per day at peak. This represents a 28% increase in output from the Leamington Spa depot, making it the largest within the Yodel property estate.

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Location Planning ATS 117

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

MARCH 17, 2023

Retailers are catering to their most loyal customers and focusing on everyday staples to drive sales when many Americans have reduced spending on discretionary items. Chains are also offering discounts to attract attention but doing so strategically to avoid margin erosion.

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Retail TouchPoints

MARCH 16, 2023

The turbulence of the past few years has left the world in a state of economic and political uncertainty, and the severity and impact of these varied events continue to unfold. What we know for sure is that consumer perceptions and choices are affected by culture, which also affects spending habits. To succeed in reaching potential customers where they are, your team must employ a culturally competent localization strategy to establish a competitive advantage.

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Consumer Target Market Marketing Accounting 290

Inside Retail

MARCH 13, 2023

WA hospitality and brewing group Triple-1-Three is set to launch a ‘Brewlounge’ concept at Perth Airport in partnership with US-based hospitality company, Delaware North. The business’ craft beer brand Otherside Brewing Co will offer travellers local beers and experimental releases at the new ‘Otherside Brewlounge’ situated in Terminal Two (T2). Otherside’s MD, James Legge, said the brand wanted to “challenge the norm” and create something really special for Perth Airport.

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ATS Location 246

365 Retail

MARCH 15, 2023

Critizr, the specialist in customer satisfaction and experience management for commerce, has announced that it is changing its name to Goodays. The new identity reflects its mission to bring the employees of a company together around a common objective: to satisfy customers. It also affirms international expansion ambitions, to grow market share across the company’s five bases in Spain, France, Japan, the Netherlands and the United Kingdom.

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Customer Experience Management Marketing ATS 106

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Retail Wire

MARCH 16, 2023

Amazon.com sued Washington’s Department of Labor and Industries, saying the state agency violated its due process rights by requiring it to change a warehouse’s operations while the company appealed the directive. A federal judge in Seattle ruled against Amazon, leaving the company with little choice but to make the changes ordered.

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Retail TouchPoints

MARCH 16, 2023

Following layoffs of 11,000 workers in November 2022, Facebook parent company Meta announced on March 14 that it would let go of an additional 10,000 employees, or approximately 13% of its workforce. CEO Mark Zuckerberg revealed that the company also would close 5,000 open job postings as part of what he calls the “Year of Efficiency” in a Facebook post announcing the cuts.

Fulfillment 288

Fulfillment Planning ATS Marketing 288

Inside Retail

MARCH 15, 2023

Family-owned meat brand, Flinders + Co, will open its first retail concept store this month in Stall 13 at South Melbourne Market. The brand’s founder David Madden will be in charge of running the new retail store, which will provide a line of kid-friendly meat products that are gluten, salt, and preservative-free and contain more than 30 per cent veggies.

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Boutique Marketing ATS 246

I Vend

MARCH 17, 2023

Ask any retailer and they’ll tell you that an enhanced customer experience is at the top of their ‘must do’ list. Improving customer experience is the key to winning new customers, keeping existing ones happy and bumping up revenue and profit. iVend Reporting & Analytics Data and customer experience go hand in hand. iVend helps retailers analyse data for an enhanced customer experience.

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Customer Experience Checkout Planning Promotions 98

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance