Retail Focus

OCTOBER 10, 2023

People tend to only associate interior design with their homes, but it can also play a significant role in the world of retail. Have you ever stepped foot in a store and immediately felt uncomfortable? This is often down to poor interior design, making it challenging for retail businesses to keep people in their stores, and sell products. Therefore, retail store owners must be aware of the importance of interior design and how you can use intelligent design to boost the business and create a rel

Customer Experience 130

Customer Experience Planning 130

Retail TouchPoints

OCTOBER 11, 2023

The so-called “Great Resignation” may be over for salaried workers, but for frontline employees there is no end in sight to the labor shortage. The retail sector has experienced one of the most acute impacts of this shortage, with a 57.3% employee turnover rate and comparatively slower wage gains creating a talent drought that poses a potentially existential threat to the industry.

Management 278

Management Location Accounting Store Operations 278

Tokinomo

OCTOBER 10, 2023

The role of advertising and marketing has undergone a big transformation in retail. Traditional methods of reaching consumers have given way to innovative strategies that capitalize on the convergence of physical and digital retail environments. At the forefront of this evolution are Retail Media Networks, a dynamic and influential force shaping the way brands connect with their audiences.

Advertising 264

Advertising Marketing Consumer ATS 264

365 Retail

OCTOBER 12, 2023

Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty While retail is a cyclical industry, it’s important to be honest about transformations, negative and positive, in the industry. At the time of writing, in the US there have been 12 retail declarations of bankruptcy so far in 2023 , over twice as many as 2022 in total.

Shrinkage 115

Shrinkage Clienteling Outdoor Consumer 115

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Customer Experience

Retail Gazette

OCTOBER 9, 2023

More than 420,000 retail jobs have been lost since 2010, reigniting calls for more to be done to save the high street. New GMB Union data shows that the number of roles have fallen 28.4% to 420,242 since the Conservatives took power. It comes as Wilko stores closed their doors for the final time over the weekend following its collapse in August, resulting more than 12,000 redundancies.

ATS 115

ATS 115

Hyken

OCTOBER 10, 2023

The title of this article may sound like a lesson in sales, but it’s much bigger than that. It’s about the entire customer experience. If a promise to provide value in the CX is built into a company’s mission and values statements, it potentially becomes part of the culture. Imagine if your organization were bold enough to state that the value it delivers to customers would make price irrelevant.

Customer Experience 132

Customer Experience Fulfillment ATS 132

Retail Focus

OCTOBER 11, 2023

Virtual reality and augmented technologies have long been a topic of fascination in science fiction, and now they’re working their way into the real world. This tech was promised to completely reshape our society, revolutionising our lives on a level that would put the smartphone to shame. Though their progress has been slow, the success of these systems is inevitable.

Accessories 130

Accessories Location ATS 130

RIS News

OCTOBER 11, 2023

Read on for 4 ways to boost sustainability in your supply chain and how to integrate your supply chain into your overarching ESG strategy.

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Retail Customer Experience

OCTOBER 11, 2023

How can you build an end-to-end customer experience that works for your organization? The closing keynote at the Bank Customer Experience Summit took a closer look at this topic.

Customer Experience 119

Customer Experience ATS 119

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. Shoppers’ retail preferences will be unlike anything we’ve seen even just a year ago. More fluid. Less predictable. Highly distributed! These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: Retailers are testing brands, hiding the parent brand.

Fulfillment 306

Fulfillment Shipping Suggestive Selling Management 306

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Inside Retail

OCTOBER 13, 2023

Precision Group, along with its luxury retailers, is investing $125 million in Adelaide Central Plaza over the next three years as it intends to make the shopping centre Australia’s next luxury retail hub. Adelaide Central Plaza at Rundle Mall will house Tag Heuer, Tiffany & Co, along with exclusive brands within the David Jones department store, the company said.

Department Stores 299

Department Stores Returns Shopping ATS 299

Tokinomo

OCTOBER 9, 2023

Campaign corner Halloween candy. Halloween is celebrated by trick-or-treating enthusiasts, talented bakers who create deliciously eerie cakes, and those who indulge in thrilling horror movie marathons. M&M's is joining in on the Halloween festivities, paying tribute to this spooky time and all the fun tricks and sweet treats it brings, with the iconic M&M's characters by their side.

Grocer 264

Grocer Marketing 264

Retail Wire

OCTOBER 11, 2023

French luxury conglomerate LVMH’s stocks have hit their lowest point since December, following a report of decelerated third-quarter sales growth. This.

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Retail TouchPoints

OCTOBER 13, 2023

Hy-Vee is implementing Samsung Ads to support its retail media strategy. Brand marketing teams will now be able reach customers via Samsung Connected TVs, Direct Out-of-Home (OOH) advertising and now, in-store displays. With advanced measurement, targeting and programmatic transactional technology, Samsung and Hy-Vee’s retail media network, RedMedia , will help suppliers and brands reach specific customers across channels, including the retailer’s in-store marketing, loyalty programs and events.

Advertising 302

Advertising Promotions Management Marketing 302

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

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Accounting

Inside Retail

OCTOBER 10, 2023

Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Brad Banducci, CEO of Australian supermarket giant Woolworths for the past seven years, is a big proponent of using technology to improve operations. Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business.

Consumer 289

Consumer Supermarket Beauty and Health Management 289

Wiser

OCTOBER 11, 2023

The landscape of online retailing encompasses everything from drop-shipping and wholesaling to subscription and white-labeling, allowing entrepreneurs to choose the optimal business model to align with their brand’s vision and capabilities. Choosing the right eCommerce business model can significantly impact a brand’s success, and it requires a comprehensive understanding of each model’s nuances.

Payment Services 148

Payment Services Drop-Shipping Shipping Marketing 148

Retail Focus

OCTOBER 12, 2023

With its trendy approach to eyewear, unique business model, transparency and sustainability initiatives, Ace & Tate continues to push the boundaries set by traditional opticians. Its uber-cool online presence is coming through strongly in its growing number of bold, bright, and visually impactful physical retail spaces. Shoplight is delighted to be working with fellow B Corp Ace & Tate, helping them deliver lighting that complements its recognisable interiors and branding.

Fashion 147

Fashion Management 147

Retail TouchPoints

OCTOBER 13, 2023

Dollar General has asked former CEO Todd Vasos to step back into the leadership role. Vasos is replacing Jeff Owen, a 30-year+ Dollar General veteran who was named CEO when Vasos initially retired from the job in July 2022. Vasos remained on the retailer’s board of directors after stepping down. Todd Vasos “The board has tremendous respect for Jeff and greatly appreciates his many contributions to the company, especially during his long tenure leading our retail operations,” said Michael Calbert

Promotions 299

Promotions Store Operations ATS 299

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

OCTOBER 12, 2023

Peter Alexander has secured a licence to produce a sleep and lounge collection co-branded with Moulin Rouge, in a deal negotiated by Melbourne-based firm Asembl. The Moulin Rouge collection, available in Peter Alexander stores and online, includes sleep and lounge pieces as part of Peter Alexander’s ‘Paris’ collection. The sleepwear line is inspired by Moulin Rouge and features the club’s classic posters and themes.

Consumer 278

Consumer Marketing Accessories Fashion 278

Wiser

OCTOBER 9, 2023

The empowerment of a field force could be the crucial factor that determines whether a brand edges ahead of the competition or falls behind. The field force is the backbone of a brand; these individuals make direct contact with the market, convey the brand message to the audience, and gather critical feedback from them. Which is why having a well-trained, well-equipped, and highly motivated team is paramount to the success of a brand.

Management 147

Management Promotions Returns Marketing 147

Retail Focus

OCTOBER 10, 2023

MoEngage , the leading insights-led customer engagement platform, has announced that AVON, Virgin Experience Days and LOUNGE will be among its keynote speakers at #GROWTH Summit London , the event that showcases the leading voices and sharpest minds in marketing and commerce. Taking place on Thursday, 19 October 2023 at Kimpton Fitzroy in London, #GROWTH Summit brings together leaders from Europe’s most progressive brands for a high-octane, invite-only event for entrepreneurs, growth marketers a

ATS 147

ATS Marketing Consumer Management 147

Retail TouchPoints

OCTOBER 13, 2023

The average American adult’s attention span is a staggering 8.25 seconds. In an era of goldfish-esque attention spans, short videos have emerged as a powerful marketing tool. These concise visual stories, typically under a minute long, have become a part of our daily lives and are now an essential means for businesses to connect with their audiences.

Marketing 299

Marketing Returns Consumer Shopping 299

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Customer Experience

Inside Retail

OCTOBER 10, 2023

The recent influx of international students has attracted many Asian hospitality operators towards Melbourne CBD’s northern precinct, according to specialist property company The Leasing Agency. Aside from the rising number of students, there are also the ongoing development of high-rise apartment buildings and an enormous daily visitor population in the area.

Marketing 278

Marketing Planning 278

Retail Dive

OCTOBER 13, 2023

Many in the generation expect to spend more than last year and will shop earlier if retailers introduce discounts sooner, according to a Shopify report.

Shopping 138

Shopping 138

Retail Focus

OCTOBER 10, 2023

The Lexicon, owned by a joint venture between Schroders Capital UK Real Estate Fund (SCREF) and Legal & General Capital, has secured new lettings to Giggling Squid, Søstrene Grene, Robert Dyas, Five Guys, ChopStix, German Doner Kebab, Tortilla, and Mr Simms who have taken a combined 23,500 sq ft of retail and F&B space at the Bracknell-based destination.

Shopping 147

Shopping Management ATS Location 147

Retail TouchPoints

OCTOBER 12, 2023

Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to reconcile their reservations. According to Morning Consult, 52% of consumers are convinced that AI is here to stay. As a matter of fact, as accessibility becomes a more prevalent concern in the retail sector, the interplay between new technology and AI represents some good news.

Social Commerce 297

Social Commerce Consumer Shopping Marketing 297

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Inside Retail

OCTOBER 10, 2023

Book retailer QBD Books is taking over the former Dymocks store space at the Broadway Shopping Centre in Sydney’s CBD. The 500sqm store will open November 13, and coincide with QBD Books’ introduction of vinyl records in-store for the first time, in partnership with Sony Music. “Broadway is an exciting location for us because of its proximity to some of Australia’s best universities including the University of Sydney and the University of Technology Sydney – and the avid

Shopping 279

Shopping Location Planning Consumer 279

Retail Dive

OCTOBER 10, 2023

The specialty retailer relies heavily on the holiday, but growing participation and spending wasn't enough to spare it from bankruptcy.

Specialty Retailers 137

Specialty Retailers 137

Retail Focus

OCTOBER 10, 2023

Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. From Pop-Up Stores to Seamless Experiences The economic recession of 2008 shifted attention towards alternative retailing formats like pop-up stores. Brands must continuously find new ways to connect with customers and present their offerings in relevant ways.

Customer Experience 147

Customer Experience Brand Management Management Shopping 147

Retail TouchPoints

OCTOBER 12, 2023

Sales during Amazon ’s Prime Big Deal Days, the now-annual fall member sale event, were significant but essentially flat compared to last year when the sale debuted, according to data from Salesforce. Among the best-selling categories during this year’s event — which took place Oct. 10-11 and now marks the unofficial kickoff to the holiday season — were apparel , beauty , home and toys.

Beauty and Health 294

Beauty and Health Apparel Shopping ATS 294

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience