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People tend to only associate interior design with their homes, but it can also play a significant role in the world of retail. Have you ever stepped foot in a store and immediately felt uncomfortable? This is often down to poor interior design, making it challenging for retail businesses to keep people in their stores, and sell products. Therefore, retail store owners must be aware of the importance of interior design and how you can use intelligent design to boost the business and create a rel
The so-called “Great Resignation” may be over for salaried workers, but for frontline employees there is no end in sight to the labor shortage. The retail sector has experienced one of the most acute impacts of this shortage, with a 57.3% employee turnover rate and comparatively slower wage gains creating a talent drought that poses a potentially existential threat to the industry.
The role of advertising and marketing has undergone a big transformation in retail. Traditional methods of reaching consumers have given way to innovative strategies that capitalize on the convergence of physical and digital retail environments. At the forefront of this evolution are Retail Media Networks, a dynamic and influential force shaping the way brands connect with their audiences.
Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty While retail is a cyclical industry, it’s important to be honest about transformations, negative and positive, in the industry. At the time of writing, in the US there have been 12 retail declarations of bankruptcy so far in 2023 , over twice as many as 2022 in total.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
More than 420,000 retail jobs have been lost since 2010, reigniting calls for more to be done to save the high street. New GMB Union data shows that the number of roles have fallen 28.4% to 420,242 since the Conservatives took power. It comes as Wilko stores closed their doors for the final time over the weekend following its collapse in August, resulting more than 12,000 redundancies.
The title of this article may sound like a lesson in sales, but it’s much bigger than that. It’s about the entire customer experience. If a promise to provide value in the CX is built into a company’s mission and values statements, it potentially becomes part of the culture. Imagine if your organization were bold enough to state that the value it delivers to customers would make price irrelevant.
Ikea UK sales have jumped 11.9% to £2.46bn in its 2023 financial year, boosted by more customers shopping for the home amid the ongoing cost-of-living crisis. Tolga Öncü, retail manager at Ikea operator Ingka Group told Retail Gazette that shoppers were purchasing more practical homeware products. “Storage across the home has been really a high performing category as well as our bedroom, children’s, cooking and eating ranges.” Sales of its Pax and Komplement wardrobe systems ro
Ikea UK sales have jumped 11.9% to £2.46bn in its 2023 financial year, boosted by more customers shopping for the home amid the ongoing cost-of-living crisis. Tolga Öncü, retail manager at Ikea operator Ingka Group told Retail Gazette that shoppers were purchasing more practical homeware products. “Storage across the home has been really a high performing category as well as our bedroom, children’s, cooking and eating ranges.” Sales of its Pax and Komplement wardrobe systems ro
Virtual reality and augmented technologies have long been a topic of fascination in science fiction, and now they’re working their way into the real world. This tech was promised to completely reshape our society, revolutionising our lives on a level that would put the smartphone to shame. Though their progress has been slow, the success of these systems is inevitable.
How can you build an end-to-end customer experience that works for your organization? The closing keynote at the Bank Customer Experience Summit took a closer look at this topic.
In 2024, it won’t be your dad’s supply chain. Shoppers’ retail preferences will be unlike anything we’ve seen even just a year ago. More fluid. Less predictable. Highly distributed! These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: Retailers are testing brands, hiding the parent brand.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Precision Group, along with its luxury retailers, is investing $125 million in Adelaide Central Plaza over the next three years as it intends to make the shopping centre Australia’s next luxury retail hub. Adelaide Central Plaza at Rundle Mall will house Tag Heuer, Tiffany & Co, along with exclusive brands within the David Jones department store, the company said.
Campaign corner Halloween candy. Halloween is celebrated by trick-or-treating enthusiasts, talented bakers who create deliciously eerie cakes, and those who indulge in thrilling horror movie marathons. M&M's is joining in on the Halloween festivities, paying tribute to this spooky time and all the fun tricks and sweet treats it brings, with the iconic M&M's characters by their side.
French luxury conglomerate LVMH’s stocks have hit their lowest point since December, following a report of decelerated third-quarter sales growth. This.
Hy-Vee is implementing Samsung Ads to support its retail media strategy. Brand marketing teams will now be able reach customers via Samsung Connected TVs, Direct Out-of-Home (OOH) advertising and now, in-store displays. With advanced measurement, targeting and programmatic transactional technology, Samsung and Hy-Vee’s retail media network, RedMedia , will help suppliers and brands reach specific customers across channels, including the retailer’s in-store marketing, loyalty programs and events.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Brad Banducci, CEO of Australian supermarket giant Woolworths for the past seven years, is a big proponent of using technology to improve operations. Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business.
The landscape of online retailing encompasses everything from drop-shipping and wholesaling to subscription and white-labeling, allowing entrepreneurs to choose the optimal business model to align with their brand’s vision and capabilities. Choosing the right eCommerce business model can significantly impact a brand’s success, and it requires a comprehensive understanding of each model’s nuances.
With its trendy approach to eyewear, unique business model, transparency and sustainability initiatives, Ace & Tate continues to push the boundaries set by traditional opticians. Its uber-cool online presence is coming through strongly in its growing number of bold, bright, and visually impactful physical retail spaces. Shoplight is delighted to be working with fellow B Corp Ace & Tate, helping them deliver lighting that complements its recognisable interiors and branding.
Dollar General has asked former CEO Todd Vasos to step back into the leadership role. Vasos is replacing Jeff Owen, a 30-year+ Dollar General veteran who was named CEO when Vasos initially retired from the job in July 2022. Vasos remained on the retailer’s board of directors after stepping down. Todd Vasos “The board has tremendous respect for Jeff and greatly appreciates his many contributions to the company, especially during his long tenure leading our retail operations,” said Michael Calbert
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Peter Alexander has secured a licence to produce a sleep and lounge collection co-branded with Moulin Rouge, in a deal negotiated by Melbourne-based firm Asembl. The Moulin Rouge collection, available in Peter Alexander stores and online, includes sleep and lounge pieces as part of Peter Alexander’s ‘Paris’ collection. The sleepwear line is inspired by Moulin Rouge and features the club’s classic posters and themes.
The empowerment of a field force could be the crucial factor that determines whether a brand edges ahead of the competition or falls behind. The field force is the backbone of a brand; these individuals make direct contact with the market, convey the brand message to the audience, and gather critical feedback from them. Which is why having a well-trained, well-equipped, and highly motivated team is paramount to the success of a brand.
MoEngage , the leading insights-led customer engagement platform, has announced that AVON, Virgin Experience Days and LOUNGE will be among its keynote speakers at #GROWTH Summit London , the event that showcases the leading voices and sharpest minds in marketing and commerce. Taking place on Thursday, 19 October 2023 at Kimpton Fitzroy in London, #GROWTH Summit brings together leaders from Europe’s most progressive brands for a high-octane, invite-only event for entrepreneurs, growth marketers a
The average American adult’s attention span is a staggering 8.25 seconds. In an era of goldfish-esque attention spans, short videos have emerged as a powerful marketing tool. These concise visual stories, typically under a minute long, have become a part of our daily lives and are now an essential means for businesses to connect with their audiences.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Book retailer QBD Books is taking over the former Dymocks store space at the Broadway Shopping Centre in Sydney’s CBD. The 500sqm store will open November 13, and coincide with QBD Books’ introduction of vinyl records in-store for the first time, in partnership with Sony Music. “Broadway is an exciting location for us because of its proximity to some of Australia’s best universities including the University of Sydney and the University of Technology Sydney – and the avid
Many in the generation expect to spend more than last year and will shop earlier if retailers introduce discounts sooner, according to a Shopify report.
The Lexicon, owned by a joint venture between Schroders Capital UK Real Estate Fund (SCREF) and Legal & General Capital, has secured new lettings to Giggling Squid, Søstrene Grene, Robert Dyas, Five Guys, ChopStix, German Doner Kebab, Tortilla, and Mr Simms who have taken a combined 23,500 sq ft of retail and F&B space at the Bracknell-based destination.
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This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
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Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. From Pop-Up Stores to Seamless Experiences The economic recession of 2008 shifted attention towards alternative retailing formats like pop-up stores. Brands must continuously find new ways to connect with customers and present their offerings in relevant ways.
Sales during Amazon ’s Prime Big Deal Days, the now-annual fall member sale event, were significant but essentially flat compared to last year when the sale debuted, according to data from Salesforce. Among the best-selling categories during this year’s event — which took place Oct. 10-11 and now marks the unofficial kickoff to the holiday season — were apparel , beauty , home and toys.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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