Sat.Apr 23, 2022 - Fri.Apr 29, 2022

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5 Time-Saving Tips for Your Small Business in 2022

Retail Focus

As a small business owner, efficiency and productivity are always at the top of the list of your priorities. All systems, processes and tasks within the business need to be running smoothly to be efficient. But efficiency isn’t something that happens by coincidence; it takes planning and active steps. If you’re looking for ways to save time in your business and improve overall efficiency, here are five tips that can help.

Planning 130
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Gen Z: Merchants of cool or brand killers?

Inside Retail

The alarm’s just gone off. It’s 6am and I roll over in bed, bleary eyed, half-awake, hands blinding scratching around for my phone on the side table. Quick email check. GlamCorner has a sale. Aje has released its new collection. Mecca reminds me that my loyalty Loop gift is ready. My Gucci Marmont bag from Vestiaire Collective has shipped. That’s my dopamine ‘shopper’s high’ for the day.

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5 ways to maximize your revenue this Mother's Day

Retail Dive

Gifters are eager to spoil their moms this year. So why not dazzle them during their hunt for the perfect gift?

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Supply Chain Challenges Have Introduced a New Concept into Ecommerce — Inventory Pacing

Retail TouchPoints

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Investment in the proper technologies needed to build a strong supply chain not only enables prompt replenishment of products in inventory, but also optimizes planning capabilities in rapidly evolving business ecosystems while minimi

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Bang & Olufsen re-opens Ealing showroom following refurbishment

Retail Focus

Today, 96-year-old Danish audio brand Bang & Olufsen has announced the re-opening of its store in Ealing on Bond Street – a bustling high street destination. Having closed its doors in late March to undergo a comprehensive refurbishment, Bang & Olufsen is delighted to announce that the store is now ready to re-open to welcome new and loyal customers alike.

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Sensory maps improve accessibility at Stockland town centres

Inside Retail

Australian property development company Stockland has created a first-of-a-kind sensory map of its shopping centres to assist customers with autism, and their families. The sensory maps created in partnership with Autism Spectrum Australia (Aspect) will give people on the spectrum an opportunity to better navigate new environments. Aspect’s Autism Friendly team carried out assessments at Stockland’s retail town centres at Green Hills, Merrylands, Point Cook, Shellharbour, Wetherill Park and Wend

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DICK’S Enters the Resale Market With In-Store Buy-Back Program

Retail TouchPoints

Resale has a new player with the launch of DICK’S Sporting Goods ’ in-store buy-back program, available in select markets through a partnership with outdoor and adventure gear resale platform Out&Back. DICK’S will pilot the program at DICK’S Sporting Goods locations in Pittsburgh and Lakewood, Colo. and its Cranberry Township, Pa. Public Lands location.

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Paving the Way for Instant Delivery with Quick Commerce

Intelligence Node

What is Quick Commerce? Quick commerce is the next stage of eCommerce and is all about speedy delivery ( within less than an hour) of products and services to consumers. The post Paving the Way for Instant Delivery with Quick Commerce appeared first on Blog.

Consumer 193
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Facebook-owner Meta to open first physical store in metaverse bet

Inside Retail

Meta Platforms is set to open its first physical store where shoppers can try out and buy virtual reality headsets and other gadgets as the company plots a course to take its highly touted metaverse mainstream. The 1550sqft Meta Store at the company’s Burlingame campus in California opens on May 9, and will feature demos for its Quest 2 VR headset and video calling device Portal as well as Ray-Ban’s augmented reality (AR) glasses, Meta said on Monday.

Planning 289
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Report says corporate profits and wage growth are out of sync

Retail Wire

A new Brookings report found that corporate profits at five companies – Amazon.com, CVS, Kroger, Target and Walmart – were up 41 percent in 2020 as real wages for their employees grew five percent. Many workers are feeling the pinch of inflation as pay raises in recent years have lagged inflation.

ATS 189
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates and profitability. Instead, brands should put themselves in shoppers’ shoes. Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. Turn Returns Upside Down.

Returns 312
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The Watches of Switzerland group opens a new Omega Boutique at Meadowhall, Sheffield

Retail Focus

The Watches of Switzerland Group advances on its mono-brand boutique expansion strategy with the opening of its sixth OMEGA boutique, in Sheffield. The Watches of Switzerland Group, the UK’s largest luxury watch and jewellery specialist, opened a new OMEGA boutique, at Meadowhall, in Sheffield on Thursday 13th April. Meadowhall is a leading shopping destination, which is home to 290 stores from top independent and international brands, alongside leisure and eating and drinking venues.

Boutique 162
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Why it’s time to twerk your work perks

Inside Retail

It’s like a scene out of The Walking Dead. The table tennis net is sagging and there’s not an annoying ping-ping-ping noise to be heard. The taco truck just stopped turning up one day. The beer fridge is actually full for once. I can’t tell you how much this upsets the social committee members, who spent months coming up with the new employee perks.

Apparel 264
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5 Key Business Challenges Behind Your Merchandising Strategy

Wiser

Merchandising is obviously an essential part of retail, but keeping your strategy up-to-date and profitable is difficult in a growing competitive market. There is a number of merchandising challenges that retailers are facing. Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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BJ’s Wholesale Club Positions Smaller Store Concept as ‘Innovation Lab’

Retail TouchPoints

BJ’s Wholesale Club is testing out a smaller store format called BJ’s market. The first 43,000 -square-foot concept store opened in Warwick, R.I. and will feature top-selling fresh foods, produce and seasonal products in what is designed to be a more convenient and efficient shopping space. BJ’s market will offer the same product sizes and pricing as BJ’s club stores, as well as the same omnichannel services such as curbside pickup and same-day delivery.

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What not to miss at Retail Technology Show, 26 & 27 April, London Olympia

Retail Focus

After 1095 days, the world of retail finally reunites at London’s Olympia tomorrow for the Retail Technology Show (26-27 April). With one day to go until the new flagship event for retail that brings together Europe’s most forward-thinking retailers and leading tech innovators opens its doors, the final transformative tech and show features that champion innovation as part of the expo, have now been announced.

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It’s time for brands to lead with a social impact mindset

Inside Retail

Society is facing some significant social challenges. Each day we face alarming headlines like the global Covid-19 pandemic, climate change threatening the very future of humanity, and the looming peril of another world war. . In responding to these challenges, brands are starting to wake up to the fact that it is no longer sufficient to talk about financial performance alone or offer a product without greater substance.

Returns 264
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ChatOps: How to Secure Your Webex Bot

Cisco Retail

This is the second blog in our series about writing software for ChatOps. In the first post of this ChatOps series, we built a Webex bot that received and logged messages to its running console. I n this post, we’ll walk through how to secure your Webex bot with authentication and authorization. Securing a Webex bot in this way will allow us to feel more confident in our deployment as we move on to adding more complex features.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Store Management Costs in the Era of Ecommerce

Retail TouchPoints

Food retail demand has become fractured across multiple channels, with traditional brick-and-mortar formats losing out to the online medium. In 2019, online grocery accounted for 6.3% of total US grocery sales. Then in 2021, grocery ecommerce sales reached 9.5% and are predicted to increase to 11.1% and then 20.5% in 2022 and 2026 respectively. The sign is clear — ecommerce is here to stay.

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Guest Post: Find Ways for Artificial Intelligence to Benefit Customers

Hyken

This week, we feature an article by David Meerman Scott adapted from the new 8th edition of The New Rules of Marketing and PR to be released on May 3, 2022. He shares how organizations can use data and AI-powered tools to benefit customers. As I write this, I’m using web-based artificial intelligence (AI) transcription software called Otter to help me turn recorded audio interviews into a text transcription.

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Melbourne flower delivery service Lvly snapped up by Malaysian investor

Inside Retail

Flower delivery service Lvly has been acquired for $35 million by Malaysian e-commerce company Limitless Technology. As part of the deal, co-founder Hannah Spilva will take a seat on the board of Limitless Technology while Verity Tuck will leave the business. Together, the duo will receive around $20 million from the acquisition. Established in 2015, the Melbourne-based startup offers a same-day flower delivery service.

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Improvise, Adapt, Overcome: Building Security Resilience in a World of Uncertainty

Cisco Retail

For my very first interview for the Security Stories podcast , I met a wonderful person called Mick Jenkins, MBE. Mick is sadly no longer with us, but his story will stay with me forever. One of Mick’s philosophies was centred around the importance of cyber resilience. “Improvise, adapt, overcome” are the words he used. This philosophy helped him when he got lost in the wilderness at age 14.

ATS 145
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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How to Tailor Return Strategies to New Holiday Shopping Patterns

Retail TouchPoints

It might seem counterintuitive for retailers to focus on returns when they are so focused on trying to convince customers to buy products in the first place (and rightly so). However, return policies actually have a major influence on whether shoppers go through with a transaction — particularly for increasingly popular online purchases. Nowhere is this delicate equation more critical than during the holiday season, when a larger proportion of purchases are gifts, raising the potential for misma

Returns 289
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Amazon's e-commerce retail sales fall 3% in Q1 as consumers return to stores

Retail Dive

The company said that Prime Day will take place in July, and some analysts say it may host a second one to make up for its muted sales.

Returns 133
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Amazon results and outlook fall short as warehouse, fuel costs soar

Inside Retail

Amazon.com delivered a disappointing quarter and outlook on Thursday as the e-commerce giant was swamped by higher costs to run its warehouses and deliver packages to customers. Shares fell 9 per cent in after-hours trade. After a long-running surge in sales during the Covid-19 pandemic, Amazon is facing a litany of challenges. The company’s expenses swelled as it offered higher pay to attract workers.

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Security resilience from the classroom to the cloud

Cisco Retail

A conversation with Shawnee Heights School District . You have likely heard us talking more about security resilience in recent weeks. Resilience has always been a key part of cybersecurity, but the last few years have really highlighted its importance. . At Cisco, we define security resilience as: The ability to protect the integrity of every aspect of your business to withstand unpredictable threats or changes, and then emerge stronger.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Apple Reverses Long-Held Stance on DIY Repairs with Launch of Self-Service Website

Retail TouchPoints

For years Apple refused to sell consumers or independent repair shops the tools and parts needed to fix its devices, saying that consumers were best served by having their products fixed by authorized specialists. But the tech giant has finally yielded to consumer and political pressure with the debut of its new Self-Service Repair website — complete with repair manuals as well as genuine Apple parts and tools.

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High delivery and warehousing costs hit Amazon in the bottom line

Retail Wire

Amazon.com posted its first quarterly loss since 2015 as the company faced higher costs to run its warehouses and delivery goods to customers. CEO Andy Jassy said Amazon faces challenges that it is prepared to meet. “This may take some time, particularly as we work through ongoing inflationary and supply chain pressures, he said. “We see encouraging progress on a number of customer experience dimensions, including delivery speed performance as we’re now approaching levels not seen si

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ACCC raises concerns about Australian online marketplaces

Inside Retail

The four largest Australian online marketplaces – Catch, Amazon Australia, Kogan and Ebay – are under scrutiny by the Australian Competition and Consumer Commission (ACCC) over the way they use algorithms to influence consumers’ purchasing behaviour. The consumer watchdog’s Digital Platform Services Inquiry report found that online marketplaces have a “high level of control and involvement” in transactions between consumers and sellers on their platforms.

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Policy Management for Enterprise Software Developers and Administrators

Cisco Retail

“The evolution of policy management must include applications. and their supporting frameworks such as Kubernetes. with public cloud, microservices, and APIs.” As a driver we often take for granted our driver’s license – unless you’re one of my twin 16-year-old daughters! In states and countries with reciprocal agreements driver’s licenses allow the authority to use public motorways and define privilege levels or endorsements, such as private automobile, motor

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!