This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Current COO John Harper, who has with Macy’s for more than 35 years, will leave the company on Aug. 1, 2021. Additional leadership changes include: With the elimination of the COO role, Chief Stores Officer Marc Mastronardi and Chief Supply Chain Officer Dennis Mullahy will report direct
The retail industry, like so many other industries, is currently being rocked hard by the Coronavirus which has unfortunately resulted in many conferences and trade shows being canceled. Social distancing is, after all, a tricky thing to do in the midst of a global pandemic and some retailers (including big ones) are going bankrupt.
You need to connect with shoppers inside brick-and-mortar retail stores, whether you’re a brand manufacturer or a retailer, whether your reach is national, regional, at the biggest big-box stores, or the smallest mom-and-pop shops. The good news is that there is a way to get visibility into any physical store locations: retail audits. What are retail store audits?
A palette of plaster, marble, terrazzo and stainless steel was chosen to create interiors that customers want to "reach out and touch" in this Dublin skin clinic by Kingston Lafferty Design. The local firm was commissioned by the Fitzgerald Private Clinic to capture a sense of calm, quiet luxury while maintaining the cleanliness expected from a surgery.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
German grocery chain tegut… has piloted a fully automated mini-supermarket concept in Fulda, Germany, with plans to open another three locations in 2021 and, eventually, hundreds of the digital self-service stores across the country. The compact concept — called “ tegut… teo ” — boasts a modular design and wooden construction to complement the store network in a hyperlocal format.
Tokinomo HQ says HI! Before talking business, we want to take a moment to send all the best wishes to our partners around the world. We truly hope you are staying healthy and coping well with this ongoing Pandemic situation!
130
130
Sign up to get articles personalized to your interests!
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Tokinomo HQ says HI! Before talking business, we want to take a moment to send all the best wishes to our partners around the world. We truly hope you are staying healthy and coping well with this ongoing Pandemic situation!
After what’s seemed like a very long winter, it seems like there’s finally some light at the end of the tunnel! After Boris Johnson’s announcement last week, it was very encouraging to hear the government’s plans for the UK exiting lockdown – and hopefully returning to some normality. Whilst the first stage will see schools re-open, step two will see non-essential retail and close-contact services, such as hairdressers and nail salons, open on 12 th April.
The COVID-19 pandemic accelerated the adoption of in-store digital initiatives because of expediency. Those who had been digital leaders found themselves ahead of the curve, while those who had dithered found themselves scrambling to meet their customers’ new expectations.
It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. In the aftermath of “Returnageddon,” retailers are putting new energy behind solving this very old problem.
nsign.tv has launched a new version of its omnichannel communication platform for Retail, which has already been implemented by more than 150 companies in more than 25 countries to digitally transform their physical spaces.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Counting the number of people entering and exiting your physical locations gives businesses crucial insights into the dynamics of their operations. Without real and accurate data, retailers can find themselves making uninformed decisions based on guesswork. People Counting gives businesses the necessary data to gain a deeper understanding of their operations; businesses can have the full picture behind sales to identify areas where actions should be taken, opportunities addressed, and sales impr
By Doug Stephens. This article originally appeared on The Business of Fashion. In 2008, New York native Ben Clymer was working in finance. When the financial crisis hit, he took a severance package and enrolled in Columbia Journalism School, where, in his spare time, he launched Hodinkee, a simple blog for wristwatch aficionados. The name Hodinkee, he would later reveal, was derived from the Czech word “hodinky,” meaning wristwatch.
Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores. The LVMH -owned beauty retailer said in a statement that the new store openings were a sign of its confidence in brick-and-mortar retail: “Beauty is one of the most interactive retail experiences and the in-store experi
Our conscience increasingly influences our consumption. Now consumer packaged goods (CPG) brands and retailers need to adapt to conscious consumers whose core values draw them to purpose-led brands. Conscious consumers take an intentional, informed, and empowered approach to shopping. They mindfully choose products from companies that ‘do the right thing’ to protect consumers’ social, environmental, and financial well-being.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Frank Mayer and Associates, Inc. teams with PROVISIO to provide solutions for senior living centers. GRAFTON, WI – Frank Mayer and Associates, Inc. has partnered with PROVISIO, a world leader in kiosk software, to offer self-service solutions for the skilled nursing and senior living center markets. Interactive kiosks offer many advantages to different industries, and the senior living sector is no exception.
By Doug Stephens. This article originally appeared on The Business of Fashion. In 2008, New York native Ben Clymer was working in finance. When the financial crisis hit, he took a severance package and enrolled in Columbia Journalism School, where, in his spare time, he launched Hodinkee, a simple blog for wristwatch aficionados. The name Hodinkee, he would later reveal, was derived from the Czech word “hodinky,” meaning wristwatch.
Twitter is quietly testing a new shopping feature that will allow brands to showcase products and link out to their ecommerce site directly from within the social platform. The move follows other social platforms like Facebook and Pinterest that have also recently rolled out embedded shopping features. Twitter hasn’t formally announced the feature, but did confirm to TechCrunch that it was trialing new direct shopping mechanics.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Signed into law on December 27, 2020, the Trademark Modernization Act of 2020 (TMA) provides amendments to existing federal trademark law that will assist US retailers and other businesses with branding decisions. Congress passed the TMA as part of the COVID-19 relief and government-funding bill. Key TMA amendments include authority for submission of evidence by third parties during trademark examination, procedures to challenge trademarks due to non-use (so-called “deadwood trademarks”), and a
Global Shop Solutions is celebrating its 45th anniversary this year. Founded in 1976 by Dick Alexander, the family-owned business has grown from a small software developer to a global enterprise with five separate divisions in the US, Mexico, UK, Southeast Asia, and New Zealand. A recognized industry leader, Global Shop Solutions currently serves thousands of discrete manufacturers in more than 25 countries and is known worldwide for making their ERP software customers’ most valuable asset.
Walmart will invest $350 billion in U.S. manufacturing over the next 10 years, a move the retailer estimates will support the creation of more than 750,000 new American jobs. The investment builds on a 2013 commitment to invest $250 billion in products made, grown or assembled in the U.S. Walmart has identified six priority categories for investment: textiles ; plastics ; small electrical appliances ; food processing ; pharmaceutical and medical supplies ; and Goods Not For Resale.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Advertising and public relations (PR) are important marketing tools; they help businesses to build brands and communicate with their targeted audiences. However, the two differ in terms of how they are packaged and delivered to the intended audience. To know which is better in building awareness and driving sales for your business, let’s first start by understanding what each represents.
Retail Insider, in partnership with Novomind , held its latest ‘Zoom Cocktail Hour’ with Chris Griffin, CEO of LRG Online, who detailed how he is building out Secret Sales as the largest discount-only, branded product site in the world. Since buying the Secret Sales business he has repositioned it away from a flash sales site to being a regular online marketplace with the focus on brands selling lines off-price.
Retail success is dependent on understanding and meeting the needs of shoppers. But what happens when your customers unexpectedly shift their behaviors and years of data goes out the window? COVID-19 has upended customer preferences and behaviors, and these new habits will likely continue after the pandemic ends. The AWS Retail team has been working closely with retailers to reimagine and reinvent their customers’ journeys to adapt to constantly evolving behaviors and needs.
Repsly’s latest update makes it easier than ever for field teams to access planograms, sell sheets, training materials, and more — right from the store. Introducing Document Library, the easiest way for field teams to share and access the files they need to execute to perfection at the shelf.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
I’m thrilled to announce the publication of my second book: Fashion Goes Tech: How Technology is empowering retail businesses 2020 was a difficult year for many of us. We all lived different situations and realities, During 2020, in the middle of the lockdown in Spain, I became a father for the second time, making it … More My New Book! FASHION GOES TECH.
Business-Specific Analytics & AI for Fashion Retailers. The word “retail” gets used interchangeably as if all retailers are all the same. But let’s be honest, what do fast food restaurants, automotive, luxury fashion, and an online pharmacy have in common? Not that much. Sure, on the surface it may all seem like retail to the uninitiated, however, anyone who’s actually worked in medium to large-sized retail organizations will tell you they are each a world of their own.
As COVID-19 quickly spread in early 2020, the retail industry was among the first to be affected. But unlike hard-hit sectors such as airlines and live events, retail saw a more uneven impact — especially when it came to dramatically changed consumer behavior. Now, almost a year later, retailers are struggling to meet consumers’ increasing expectations for instantaneous and personalized interactions with the brands they love.
We organize all of the trending information in your field so you don't have to. Join 40,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
337 
Let's personalize your content