Sat.Feb 27, 2021 - Fri.Mar 05, 2021

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Macy’s Shakes Up Senior Leadership, Eliminates COO Role

Retail TouchPoints

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Current COO John Harper, who has with Macy’s for more than 35 years, will leave the company on Aug. 1, 2021. Additional leadership changes include: With the elimination of the COO role, Chief Stores Officer Marc Mastronardi and Chief Supply Chain Officer Dennis Mullahy will report direct

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10 Retail Conferences and Trade Shows Still Happening in 2021

Tokinomo

The retail industry, like so many other industries, is currently being rocked hard by the Coronavirus which has unfortunately resulted in many conferences and trade shows being canceled. Social distancing is, after all, a tricky thing to do in the midst of a global pandemic and some retailers (including big ones) are going bankrupt.

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What to Look for in Retail Audit Companies

Wiser

You need to connect with shoppers inside brick-and-mortar retail stores, whether you’re a brand manufacturer or a retailer, whether your reach is national, regional, at the biggest big-box stores, or the smallest mom-and-pop shops. The good news is that there is a way to get visibility into any physical store locations: retail audits. What are retail store audits?

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Kingston Lafferty Design creates "otherworldly" interiors for Dublin skin clinic

Dezeen

A palette of plaster, marble, terrazzo and stainless steel was chosen to create interiors that customers want to "reach out and touch" in this Dublin skin clinic by Kingston Lafferty Design. The local firm was commissioned by the Fitzgerald Private Clinic to capture a sense of calm, quiet luxury while maintaining the cleanliness expected from a surgery.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Autonomous Mini-Supermarket tegut…teo Expands in Germany

Retail TouchPoints

German grocery chain tegut… has piloted a fully automated mini-supermarket concept in Fulda, Germany, with plans to open another three locations in 2021 and, eventually, hundreds of the digital self-service stores across the country. The compact concept — called “ tegut… teo ” — boasts a modular design and wooden construction to complement the store network in a hyperlocal format.

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Tokinomo's Insider Scoop: March 2021

Tokinomo

Tokinomo HQ says HI! Before talking business, we want to take a moment to send all the best wishes to our partners around the world. We truly hope you are staying healthy and coping well with this ongoing Pandemic situation!

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The Digital Path Forward

Miller Zell

The COVID-19 pandemic accelerated the adoption of in-store digital initiatives because of expediency. Those who had been digital leaders found themselves ahead of the curve, while those who had dithered found themselves scrambling to meet their customers’ new expectations.

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In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Retail TouchPoints

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. In the aftermath of “Returnageddon,” retailers are putting new energy behind solving this very old problem.

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nsign.tv launches a new version of its omnichannel platform for the digital transformation of physical spaces

Retail Technology Review

nsign.tv has launched a new version of its omnichannel communication platform for Retail, which has already been implemented by more than 150 companies in more than 25 countries to digitally transform their physical spaces.

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How to Utilize People Counting & Conversion Rate Data to Improve Sales

V Count

Counting the number of people entering and exiting your physical locations gives businesses crucial insights into the dynamics of their operations. Without real and accurate data, retailers can find themselves making uninformed decisions based on guesswork. People Counting gives businesses the necessary data to gain a deeper understanding of their operations; businesses can have the full picture behind sales to identify areas where actions should be taken, opportunities addressed, and sales impr

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Why Editorial Brands Will Dominate Retail’s ‘Long Tale’

Retail Prophet

By Doug Stephens. This article originally appeared on The Business of Fashion. In 2008, New York native Ben Clymer was working in finance. When the financial crisis hit, he took a severance package and enrolled in Columbia Journalism School, where, in his spare time, he launched Hodinkee, a simple blog for wristwatch aficionados. The name Hodinkee, he would later reveal, was derived from the Czech word “hodinky,” meaning wristwatch.

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Sephora Plans 260 New Stores for 2021, Including 60 Freestanding Locations

Retail TouchPoints

Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores. The LVMH -owned beauty retailer said in a statement that the new store openings were a sign of its confidence in brick-and-mortar retail: “Beauty is one of the most interactive retail experiences and the in-store experi

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We’re Living in the Age of Conscious Consumerism

Rangeme

Our conscience increasingly influences our consumption. Now consumer packaged goods (CPG) brands and retailers need to adapt to conscious consumers whose core values draw them to purpose-led brands. Conscious consumers take an intentional, informed, and empowered approach to shopping. They mindfully choose products from companies that ‘do the right thing’ to protect consumers’ social, environmental, and financial well-being.

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Frank Mayer and Associates, Inc. Offers Kiosks for Skilled Nursing and Senior Living Facilities

Frank Mayer

Frank Mayer and Associates, Inc. teams with PROVISIO to provide solutions for senior living centers. GRAFTON, WI – Frank Mayer and Associates, Inc. has partnered with PROVISIO, a world leader in kiosk software, to offer self-service solutions for the skilled nursing and senior living center markets. Interactive kiosks offer many advantages to different industries, and the senior living sector is no exception.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Why Editorial Brands Will Dominate Retail’s ‘Long Tale’

Retail Prophet

By Doug Stephens. This article originally appeared on The Business of Fashion. In 2008, New York native Ben Clymer was working in finance. When the financial crisis hit, he took a severance package and enrolled in Columbia Journalism School, where, in his spare time, he launched Hodinkee, a simple blog for wristwatch aficionados. The name Hodinkee, he would later reveal, was derived from the Czech word “hodinky,” meaning wristwatch.

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Reports: Twitter Tests New In-Platform Shopping Feature

Retail TouchPoints

Twitter is quietly testing a new shopping feature that will allow brands to showcase products and link out to their ecommerce site directly from within the social platform. The move follows other social platforms like Facebook and Pinterest that have also recently rolled out embedded shopping features. Twitter hasn’t formally announced the feature, but did confirm to TechCrunch that it was trialing new direct shopping mechanics.

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3 C-Store Trends Redefining Convenience

Chute Gerdeman

The post 3 C-Store Trends Redefining Convenience appeared first on Chute Gerdeman.

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How Does the Trademark Modernization Act of 2020 Help You Protect Your Brand?

Hunton Andrews Kurth

Signed into law on December 27, 2020, the Trademark Modernization Act of 2020 (TMA) provides amendments to existing federal trademark law that will assist US retailers and other businesses with branding decisions. Congress passed the TMA as part of the COVID-19 relief and government-funding bill. Key TMA amendments include authority for submission of evidence by third parties during trademark examination, procedures to challenge trademarks due to non-use (so-called “deadwood trademarks”), and a

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Celebrating 45 Years of Simplifying Your Manufacturing

Global Shop

Global Shop Solutions is celebrating its 45th anniversary this year. Founded in 1976 by Dick Alexander, the family-owned business has grown from a small software developer to a global enterprise with five separate divisions in the US, Mexico, UK, Southeast Asia, and New Zealand. A recognized industry leader, Global Shop Solutions currently serves thousands of discrete manufacturers in more than 25 countries and is known worldwide for making their ERP software customers’ most valuable asset.

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Walmart to Invest $350 Billion in U.S. Manufacturing Over the Next Decade

Retail TouchPoints

Walmart will invest $350 billion in U.S. manufacturing over the next 10 years, a move the retailer estimates will support the creation of more than 750,000 new American jobs. The investment builds on a 2013 commitment to invest $250 billion in products made, grown or assembled in the U.S. Walmart has identified six priority categories for investment: textiles ; plastics ; small electrical appliances ; food processing ; pharmaceutical and medical supplies ; and Goods Not For Resale.

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In A COVID-19 World, Retailers Should Focus on Keeping Employees Engaged [Video]

Graff Retail

We’re still all reeling from COVID-19 and with the lockdown, it seems retailers will continue to be faced with challenging situations.

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PR vs. paid advertising: Which is better with building awareness and driving sales to retailers

Retail Bound

Advertising and public relations (PR) are important marketing tools; they help businesses to build brands and communicate with their targeted audiences. However, the two differ in terms of how they are packaged and delivered to the intended audience. To know which is better in building awareness and driving sales for your business, let’s first start by understanding what each represents.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Zoom Cocktail Hour with Chris Griffin, CEO of LRG Online

Retail Insider

Retail Insider, in partnership with Novomind , held its latest ‘Zoom Cocktail Hour’ with Chris Griffin, CEO of LRG Online, who detailed how he is building out Secret Sales as the largest discount-only, branded product site in the world. Since buying the Secret Sales business he has repositioned it away from a flash sales site to being a regular online marketplace with the focus on brands selling lines off-price.

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Keeping up with the Customers: How Retailers are Adapting to New Shopping Behaviors

Retail TouchPoints

Retail success is dependent on understanding and meeting the needs of shoppers. But what happens when your customers unexpectedly shift their behaviors and years of data goes out the window? COVID-19 has upended customer preferences and behaviors, and these new habits will likely continue after the pandemic ends. The AWS Retail team has been working closely with retailers to reimagine and reinvent their customers’ journeys to adapt to constantly evolving behaviors and needs.

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Introducing Document Library: Everything You Need to Know

RepslyBlog

Repsly’s latest update makes it easier than ever for field teams to access planograms, sell sheets, training materials, and more — right from the store. Introducing Document Library, the easiest way for field teams to share and access the files they need to execute to perfection at the shelf.

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My New Book! FASHION GOES TECH

Fashion Retail

I’m thrilled to announce the publication of my second book: Fashion Goes Tech: How Technology is empowering retail businesses 2020 was a difficult year for many of us. We all lived different situations and realities, During 2020, in the middle of the lockdown in Spain, I became a father for the second time, making it … More My New Book! FASHION GOES TECH.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Steering clear of overly-cautious mindsets…

Retail Insider

One of the notable features of the hospitality industry this past year has been the snaking queues of cars leading up to the counters of the drive-thru units of McDonald’s, Costa, KFC and a growing number of other foodservice operators. These outlets have been the perfect creation for servicing diners in a covid-19-ridden landscape where even the most cautious of individuals have felt safe venturing out for takeaway food while cossetted in the controlled environment of their own vehicle.

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The Future of Retail: Enriching the Customer Experience via Conversation APIs

Retail TouchPoints

As COVID-19 quickly spread in early 2020, the retail industry was among the first to be affected. But unlike hard-hit sectors such as airlines and live events, retail saw a more uneven impact — especially when it came to dramatically changed consumer behavior. Now, almost a year later, retailers are struggling to meet consumers’ increasing expectations for instantaneous and personalized interactions with the brands they love.

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Realizing the Potential Business-Specific Analytics in Fashion Retail (2021)

Retalon

Business-Specific Analytics & AI for Fashion Retailers. The word “retail” gets used interchangeably as if all retailers are all the same. But let’s be honest, what do fast food restaurants, automotive, luxury fashion, and an online pharmacy have in common? Not that much. Sure, on the surface it may all seem like retail to the uninitiated, however, anyone who’s actually worked in medium to large-sized retail organizations will tell you they are each a world of their own.

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Jason & Scot Show Episode 256 – Colin Bryar former Amazon Chief of Staff and author of Working Backwards

Retail Geek

A weekly podcast with the latest e-commerce news and events. Episode 256 is an interview with Colin Bryar, a former Amazonian who served as Jeff Bezos technical advisor (Chief of Staff), and author of the new book “Working Backwards” Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook. ?

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!