Sat.Jul 30, 2022 - Fri.Aug 05, 2022

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What you can do to tackle rising merchant fraud

Inside Retail

In its latest figures, the Australian Cyber Security Centre says that self-reported losses from cybercrime in Australia totalled $33 billion in the 2020-21 financial year. Fraud and online shopping scams were called out as the most common incidents, putting retail businesses on the front line. The numbers also show a significant increase in the volume and severity of cyber-attacks, which is an alarming trend.

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what’s next for retail?

Retail Focus

The past 2 years have resulted in some major changes to the retail industry, such as a significant increase in online shopping, the rise of localisation and other changes in consumer behaviours. The question we need to be asking is what is next for the retail sector? Pre-pandemic, engagement with global environmental issues was mired in a false sense of security and widespread apathy.

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Walmart lays off 200 from its corporate workforce

Retail Dive

The retail giant said it’s evolving and while it is cutting some roles it will also create new ones in other areas.

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How Spotify Helped Abercrombie & Fitch Drive True Digital Transformation 

Retail TouchPoints

Digital transformation is on pretty much every retailer’s to-do list these days. If it wasn’t deemed a priority before the pandemic, it most certainly is now with digital behaviors bred in lockdown now firmly entrenched. But like most buzzwords, there are many misconceptions about what digital transformation is, which is why Samir Desai, Chief Digital and Technology Officer at Abercrombie & Fitch Co. said he always starts off conversations on the topic by first defining what digital transfor

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Winners revealed for 2022 National Indigenous Fashion Awards

Inside Retail

Denni Francisco’s brand Ngali with the Warmun Art Centre has won the Fashion Designer Award at the 2022 National Indigenous Fashion Awards (NIFA) announced last night in Darwin. Francisco, supported by Australian fashion retailer Country Road, was one of six winners revealed in the awards, that recognise and celebrate innovation, diversity and ethical practices in First Nations people’s fashion and textiles.

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Kylie Cosmetics turns Covent Garden pink with an interactive ‘Kylie Jenner Glam Park’ celebrating its latest cosmetic and skincare launches

Retail Focus

Kylie Cosmetics and Coty has partnered with London’s iconic Covent Garden to engage fans with its ‘Kylie Cosmetics by Kylie Jenner Glam Park’ – a fully immersive and unique beauty experience to celebrate the latest cosmetic and skincare launches and summer glam looks. Perfectly positioned on the Covent Garden Piazza from 11th – 14th August 2022, the Kylie Cosmetics Glam Park will be on everyone’s lips as they will be able to enjoy bespoke make-up and skin consultations, a virtual reality world t

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3 Immersive Customer Experiences Using Augmented Reality

Retail TouchPoints

When the mobile game “Pokémon GO” made a splash in 2016, global audiences got their first taste of just how engaging augmented reality experiences could be — and brands took notice. Augmented reality, like the filters and lenses found on Instagram and Snapchat, transform the passive experience of being served a piece of content into an immersive one.

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Christina Stephens: Meet adaptive fashion’s disruptive duo

Inside Retail

In just two years, the adaptive fashion brand Christina Stephens has grown retail revenue fourfold by tapping an underserved market for stylish clothes that meet the unique needs of people with disabilities. Jessie Sadler founded Christina Stephens in 2020 after her mother complained that she couldn’t find good fashionable clothing after experiencing a fall.

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Masquespacio designs “metaverse world” for Mango Teen store

Retail Focus

Spanish design agency Masquespacio has created the interior of the first Mango Teen shop in Barcelona, which was informed by the metaverse and aims to provide an interactive and dream-like shopping experience. Designed for customers aged 11 to 13, Masquespacio used graphic shapes to outline clothing displays and a colour palette of oranges and greens for the fashion shop interior.

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Wow! U.S. added 528,000 jobs in July

Retail Wire

The strong labor market remained that way in July with employers adding 528,000 jobs, according to the Labor Department. The national unemployment rate fell to 3.5 percent, matching the 50-year low set right before the outset of the novel coronavirus pandemic.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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NRF: Electronics and Demographic Changes Drive Back-to-School Spending Trends

Retail TouchPoints

The 2022 back-to-school season will likely avoid being negatively impacted by the weight of inflation, according to data from the National Retail Federation (NRF) presented at its 2022 Back-to-School Trends webinar. Changing demographics and the lingering impact of COVID-19 will have a bigger effect, but the overall results are expected to be on par with what retailers saw in 2021 — about $37 billion in back-to-school (BTS) and $73.9 billion in back-to-college (BTC) spending.

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Red Rooster adds EV charging to its menu

Inside Retail

Eco-conscious chicken lovers can now charge their electric vehicles (EVs ) as they dine thanks to a partnership between Red Rooster and Evie, a company formed in 2017 to build a convenient and dependable EV charging network. Two Evie fast chargers have been installed at the newly renovated Red Rooster Vermont restaurant in Victoria, and there are plans for more.

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Icon outlet at the O2 signs Murmur for debut London site

Retail Focus

Icon Outlet at The O2, developed by AEG and Crosstree Real Estate Partners, has announced the signing of luxury homeware brand Murmur, marking the brand’s first ever London outlet store. The 1,637sq ft store is set to open in early August and will be located on Icon Outlet’s upper ground level, featuring a comprehensive range of bed linen, towels, throws and cushions, accessories, home fragrance and gifting options.

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Amazon acquires Roomba’s parent company

Retail Wire

Amazon.com has agreed on a deal to acquire iRobot, maker of the Roomba robot vacuum, for $1.7 billion in an all-cash transaction. “Customers love iRobot products — and I’m excited to work with the iRobot team to invent in ways that make customers’ lives easier and more enjoyable,” says Dave Limp, SVP of Amazon Devices. Colin Angle, CEO of iRobot, will continue to lead the company.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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New ‘Phygital’ Experience at Saks, Neiman Marcus Aims to Bring Shoppers into the Metaverse

Retail TouchPoints

Fashion designer Jonathan Koon has teamed up with the retail-focused metaverse world Highstreet to launch a “phygital” experience at Saks Fifth Avenue , Neiman Marcus , Selfridges and a number of other retailers that is designed to “transport shoppers into the metaverse.”. The latest line from Koon’s label — Mostly Heard Rarely Seen 8-Bit — features physical garments embedded with a redeemable non-fungible token (NFT).

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Uniqlo debuts in South Australia

Inside Retail

Japanese apparel retailer Uniqlo is set to open its first South Australia store, in Adelaide’s Myer Centre. The new store spans 1000sqm and occupies a brand new addition to the Myer Centre. It will sell a range of LifeWear apparel for men, women and kids, alongside seasonal collaborations with designers. Kensuke Suwa, COO of Uniqlo Australia, said: “Our South Australian customers have shown tremendous support since we arrived in Australia.

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Prochaine selects King’s Road for its debut store

Retail Focus

Sloane Stanley has announced the arrival and debut bricks and mortar store for Prochaine, on the King’s Road this summer. The sustainability-conscious womenswear multi-brand pop-up store features a selection of environmentally responsible labels in one curated space. Prochaine, the carbon neutral, sustainability-conscious womenswear brand, has launched on 340 King’s Road, showcasing a selection of brands until the end of August.

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Cisco DNA Center Release 2.3.3 – What’s New?

Cisco Retail

Ever have one of those days where you’ve almost reached the office and you realize you left your laptop at home? Doubling back and refighting traffic is awful, frustrating, and completely inefficient. By the time you finally get to the office, it feels as if you’ve already put in a full day. We’ve all had days like that, and Cisco wants to make sure that managing your network isn’t a grind.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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As Inflation Weakens Shopper Loyalty, Retailers Can Win Them Back With Data and Personalization

Retail TouchPoints

Inflation reached 9.1% in June 2022, according to the U.S. Bureau of Labor Statistics Consumer Price Index (CPI), which is the highest rate in nearly 41 years. High inflation is weighing on shoppers’ budgets, with 62% expecting their living costs to increase even further over the next six months, according to data from Ernst & Young’s (EY) Future Consumer Index.

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Lids unveils first NBA physical stores in Australia

Inside Retail

American sports retailer Lids – which operates the US NBA’s flagship stores – has opened Australia’s first, in Melbourne, Victoria with a second planned for Sydney later this year. Both stores will sell a range of official NBA and WNBA team and league-branded merchandise and memorabilia, including exclusive hyperlocal NBA products, apparel, headwear, jerseys, sporting goods and collectibles from brands such as Nike, New Era, Mitchell & Ness and Wilson.

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Superdry selects Icon Outlet at the O2

Retail Focus

Icon Outlet at The O2, developed by AEG and Crosstree Real Estate Partners, has announced the signing of the premium apparel brand, Superdry, adding to the destination’s line up of over 60 premium retail brands. Located on Icon Outlet’s Upper Level, Superdry’s 3,541sq ft store, will open in late August, stocking the brand’s authentic apparel collection, including T-shirts, tops, hoodies, sweatshirts, knitwear, jeans, loungewear and a full range of accessories.

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Best Bulk Notebooks and Legal Pads for Your Business in 2022

Small Biz Trends

Notebooks and legal pads have been part and parcel of many businesses for decades now. Despite massive technological advancements, notebooks have remained a daily necessity making bulk notebooks and bulk notepad purchases a common consideration. Finding good bulk notebooks for your business can be a time-consuming task, given that there are a wide array of options out there, ranging from sewn and spiral bound to soft and hardcovers.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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How DTC Brands Are Scaling the Store Experience

Retail TouchPoints

Direct-to-consumer (DTC) brands are increasingly turning to stores in order to continue their path to growth. However, if companies like Warby Parker and Allbirds have taught budding brands anything, it’s that the journey to omnichannel can be fraught with bumps — and financial losses — if a firm strategy isn’t in place. That’s why a panel of executive leaders representing DTC brands at various stages of growth came together for a panel during the Retail Innovation Conference & Expo.

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Alibaba revenue growth flatlines for first time as China’s lockdowns bite

Inside Retail

Alibaba Group has reported flat quarterly revenue growth for the first time in its history, showing how China’s Covid lockdowns have hit its business. The slowdown adds to challenges facing China’s e-commerce giant, which has enjoyed double-digit revenue growth almost every quarter since it went public in 2014, as it navigates Beijing’s crackdown on tech companies as well as its scrutiny of founder Jack Ma.

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Are Contactless Payments The “New Normal” For The Retail Industry?

Retail Focus

At the beginning of the pandemic, massive shifts and changes were needed for a multitude of industries and the way they operate. One of the industries that saw extensive change was the retail industry, especially when it came to finding solutions for safe and reliable methods of payment. . The ability to be able to pay for goods and services without having to make physical contact was a high priority for retailers looking to keep staff and customers safe while conducting business.

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Interesting Stats on Too Many Virtual Meetings

Small Biz Trends

Remote working has provided workers with numerous benefits to their work/life balance, but there are some downsides to working from home. New research published by RedRex – an innovative group of web developers – has revealed virtual meetings to be something of a thorn in the side of remote working. While many virtual meetings are necessary for communication, the research discovered that a significant amount of workers find that the frequency of meetings wastes time, causes stress an

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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ThredUP Has a New CMO After 5 Years Without

Retail TouchPoints

Resale platform ThredUP has appointed Noelle Sadler as the company’s first dedicated Chief Marketing Officer in five years. She will report to ThredUP President Anthony Marino, who previously oversaw marketing. ThredUP plans to tap into Sadler’s past experience at retailers such as Lulus — where she was also CMO — and MAC Cosmetics as it looks to sharpen its focus on “capturing the mindshare of younger consumers.

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How viral DIYs on Facebook inspired Kmart Australia’s new product range

Inside Retail

From plant pots transformed into side tables, to bread boxes turned into nightstands, Kmart Australia’s affordable products have long inspired customers to use glue, paint and their own ingenuity to create stylish items for their home. Private Facebook groups with hundreds of thousands of members exist solely to share tips and ideas for Kmart hacks, with the best ones routinely going viral.

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Europe’s biggest purpose-built giant swing, standing at 46-metres tall, will open at Bluewater this month

Retail Focus

Landsec has announced the opening of two ‘UK first’ attractions at Bluewater, Kent as the destination expands its partnership with Hangloose Adventures. Europe’s biggest purpose-built giant swing, standing at 46-metres tall, will open at Bluewater this month. Skydive, a free-fall experience not found anywhere else in Europe, and the UK’s only outdoor sky dive machine, will follow later this summer.

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What is an SBA 7(a) Loan?

Small Biz Trends

Think you need a lot of money to get a small business loan? Not so with an SBA 7(a) loan. In this post, we’ll outline what this SBA loan is, who qualifies for it, and how to go about getting one. Ready to learn more? Let’s get started! What is an SBA 7(a) Loan? The SBA 7(a) loan program is the most popular of the SBA loans provided by the Small Business Administration and offered by SBA lenders, such as banks, credit unions, and online lenders.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a