Sat.Jun 25, 2022 - Fri.Jul 01, 2022

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Shopper Behavior – Don’t always believe what you read in secondary data sources

Mike Anthony

Articles and secondary reports are a critical part of any journey to get a better understanding of shopper behavior. This is true for everyone, but especially true if your shopper research budget is small or non-existent. Many of us have to rely on secondary data, found in reports discovered in our LinkedIn feed. But in my experience, some of what is shared is inaccurate or misleading.

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16 Beach Business Ideas

Small Biz Trends

As we move into the summer season, it’s time to start thinking about business ideas – particularly beach business ideas that you can run as a successful seasonal business. Summer is one of the prime travel times for tourists, and there are plenty of opportunities for people to set up a successful business during the season. We’ll go through some of the best business ideas for beach towns and how to get started.

Shopping 119
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Retail appointments of the week

Inside Retail

Dan Murphy’s new managing director steps up. Australian liquor chain Dan Murphy’s has announced Agnieszka Pfeiffer-Smith will take up the role of managing director, stepping across from parent company Endeavour Drinks. Pfeiffer-Smith is currently Endeavour Drinks’ chief strategy officer, and will work with outgoing managing director Alex Freudmann over the next few months.

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Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

Retail TouchPoints

Subscriptions can be tricky business, not least because most consumers at one time or another have had a bad experience with a subscription service. Whether they got roped into an endless (and costly) supply of cassette tapes from Columbia House in the ’90s or still, despite years of trying, can’t seem to convince their cable provider they don’t need a landline — the often annoying, sometimes deceptive practices of subscription’s forebears have left many consumers with a few trust issues.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Rainbow washing: What is it and why it needs to stop

Tokinomo

It’s almost the end of June and the world seems to be filled with rainbow-colored flags. The retail industry is no stranger to rainbow flags. You can see them in almost every store and even on various products from well-known brands. But where’s the line between real LGBTQ+ support and marketing?

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Jones Soda rolling out cannabis-infused soft drinks

Retail Wire

Jones Soda is launching the Mary Jones brand of cannabis-infused drinks featuring such flavors as Blue Bubblegum and Bug Juice. “It’s a real milestone,” Tim Dodd, co-founder and CEO of Sweet Flower dispensary chain, said. “It’s a remarkable move by Jones because it’s so intentional. They’re not doing it on the sly.”.

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More Trending

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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

Ron Johnson, CEO and co-founder of Enjoy Technology. Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. His response: “Going to JCPenney.” Prior to his failed stint as JCPenney’s CEO, Johnson was riding high as the chief architect of the Apple Retail concept and Target ’s designer collaborations.

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Shopper Marketing Weekly Snacks #12

Tokinomo

Campaign scoop. Gold Lions. The Cannes Lions International Festival of Creativity took place just a few days ago and Ogilvy managed to receive 5 Cannes Gold Lions. One of those Gold Lions was awarded for a campaign with a simple, yet powerful message: the toxicity of social media. The campaign, Reverse Selfie , for Dove showed the negative impact of social media and retouching photos.

Marketing 246
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JD Sports opens new flagship store in Gateshead’s Metrocentre

Retail Focus

This Saturday saw JD Sports , Fashion plc, retailer of sports, fashion and outdoor brands, open the doors to its newest flagship store at Metrocentre Gateshead. The 18,000 sq. ft North-East flagship, which has tech and innovation at its heart and is home to over 50 iconic brands, has created an influx of new jobs for the community and provides local activewear advocates with their fix of all the biggest brands including Nike , adidas and The North Face.

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Inflation helps fuel strong Australian retail sales in May

Inside Retail

Seasonally adjusted Australian retail sales grew in May by 10.4 per cent year on year according to data released by the Australian Bureau of Statistics (ABS). Department stores saw the strongest growth at 5.1 per cent followed by cafes, restaurants and food handling at 1.8 per cent and 0.8 per cent respectively. Sales of household goods rose at 0.4 per cent while other retailing registered a 1.5 per cent increase.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Bed Bath & Beyond Promotes Two Executives to Top Finance Positions

Retail TouchPoints

One day after announcing the departure of CEO Mark Tritton , Bed Bath & Beyond has named Laura Crossen as its new SVP of Finance and Chief Accounting Officer, and Susie Kim as SVP of Treasury and Investor Relations. Both appointments are effective immediately. Crossen, who has been with the retailer since 2001, will lead the team responsible for executing global accounting operations, financial reporting and tax functions, and will continue to report to EVP and CFO Gustavo Arnal.

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7 Ways to Drive Retail Growth as Inflation Peaks in the US

Intelligence Node

The ongoing Russia-Ukrain war, supply chain issues, surging demand, rising production costs, and the disruption caused by COVID-19 have all contributed to the inflation that has hit the US market. The post 7 Ways to Drive Retail Growth as Inflation Peaks in the US appeared first on Blog.

Marketing 189
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Kohl’s end sales talk with Franchise Group

Retail Wire

Kohl’s has decided to end sales talks with Franchise Group. The retailer’s board determined that it could not get a fair price for the company based on current market conditions. It was reported that Franchise Group had sought to lower its initial bid to acquire Kohl’s.

Marketing 187
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Workforce crisis: 40,300 retail jobs vacant across Australia

Inside Retail

As the country grapples with a crippling labour crisis, new data from the Australian Bureau of Statistics (ABS) show there were more than 40,300 vacant jobs in the retail sector in May. This is an increase of 11,200 vacancies – or 38.5 per cent – compared to February last year. Despite inflationary pressures, retail sales surged 10.4 per cent in May year-on-year.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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See Wee Homes Opens Interior Décor Boutique to Support Charleston Community

Retail TouchPoints

Real estate firm See Wee Homes has launched a home décor boutique storefront at a new realty location in North Charleston, S.C. Lisa Grant, Broker and Owner of See Wee Homes, decided to blend real estate and home décor by incorporating a retail space relevant to the interests of prospective home buyers. Born and raised in the rural town of Awendaw, S.C.

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Beauty Pie opens ‘Warehouse of Dreams’ pop-up in Covent Garden

Retail Focus

The membership beauty brand is offering shoppers the chance to try the products in real life at their new pop-up concept store. The cosmetics subscription brand will open its doors in Covent Garden, dubbed ‘London’s beauty quarter’, from 30 June to 11 July. Founded in 2016 by serial entrepreneur Marcia Kilgore , Beauty Pie was created as a one-stop destination for luxury beauty products at ‘warehouse prices ‘ The D2C brand claims it does not charge consumers for the

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H-E-B donates $10 million for new school in Uvalde

Retail Wire

The school district in Uvalde, TX, plans to demolish a school that was the scene of a mass shooter event that claimed the lives of 19 students and two teachers. H-E-B and members of the chain’s founding family will donate $10 million towards the construction of a new school. “As we continue to mourn tremendous loss, I join with my family and H-E-B in working to ensure the Uvalde community can move forward from this tragic event,” H-E-B Chairman Charles Butt said. “Our chi

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Uber, TWU set the bar for gig workers in landmark pact

Inside Retail

Months of negotiations between Uber Australia and the Transport Workers Union (TWU) have resulted in a landmark agreement for the gig-worker economy revealed today. The two parties have agreed on minimum standards and benefits for drivers working for both the ride-hailing service and the UberEats delivery service. This is the first time a platform company in Australia has struck a deal with a union across both the rideshare and food delivery industries and is the result of months of detailed dis

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Interior Design Platform Mercato Place Affords Greener Sampling Process

Retail TouchPoints

Making the interior design sampling process more sustainable and simple, Mercato Place has introduced an online library that allows interiors professionals to choose the samples that are relevant to their specific needs. Mercato provides material samples from respected brands within the industry and affords tools that facilitate research and sourcing.

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Pride in London pop-up opens their doors on Foubert’s Place

Retail Focus

Shaftesbury has announced that the Pride in London pop-up has opened their doors on F oube r t ’ s Place marking the 50 year anniversary of Pride. The pop-up offers a safe space for London’s LGBT+ community, and is located at 15-17 F oube r t ’ s Place, London, W1F 7QB – just off Carnaby Street – open through 3 July, 2022. Brian Bickell, CEO at Shaftesbury says “We are delighted to welcome the Pride in London pop-up to Carnaby to mark their 50th anniversary.

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Top of Mind Security Insights from In-Person Interactions

Cisco Retail

The past few months have been chockfull of conversations with security customers, partners, and industry leaders. After two years of virtual engagements, in-person events like our CISO Forum and Cisco Live as well as the industry’s RSA Conference underscore the power of face-to-face interactions. It’s a reminder of just how enriching conversations are and how incredibly interconnected the world is.

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How Country Road dials up personalisation with free digital gifting service

Inside Retail

Iconic Australian retailer Country Road has taken an innovative tech-led approach to maximising gift sales. Launching late last year, every customer purchasing items online as gifts can guarantee the gift can be revealed to the recipient in time for the big day, thanks to the very latest instant digital gifting technology provided by Gift Flick. Gift Flick is an e-commerce plug-in that enables consumers to virtually send any product or gift voucher in an e-tailer’s store.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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GNC Expands Meal Delivery Service Nationwide

Retail TouchPoints

Known for vitamin packs and protein powders, GNC is expanding its reach in the realm of fresh food with the national rollout of its partnership with meal delivery service RealEats. GNC’s Ventures division first teamed up with RealEats in July 2021, piloting the service in a handful of markets including Pittsburgh, Washington, D.C., Florida, and later Texas and New York.

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Carvela and Mint Velvet choose St David’s Cardiff for regional debuts

Retail Focus

Landsec , part of The St David’s Partnership, has today announced the signing of two premium fashion retailers for regional debuts. Carvela , the women’s footwear and accessories specialist, and international women’s fashion label Mint Velvet , are both set to open at St David’s Cardiff later this year. . Spanning 2,130 sq ft on the Grand Arcade, Carvela’s first standalone Welsh boutique will feature its unique ranges of shoes, bags, and accessories.

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Standard Operating Procedure Becomes Lifelong Learning Asset

Cisco Retail

A few weeks ago, something remarkable happened. The Internet Engineering Task Force (IETF) had its first in-person meeting in over two years. Typically, the IETF meets in person three times per year to “make the internet better” through interoperable standards. These IETF meetings connect representatives from vendors, network operators, academia, and other interested network nerds.

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Welcome to the future: Bricks-and-mortar retail undergoes a revolution

Inside Retail

For those who think the bricks-and-mortar concept in retail is dead, think again. Companies like digital art gallery Teleport in Hong Kong are bringing a new meaning to immersive experiences that can be translated into physical spaces. Edward Eremyan, founder and CEO of Teleport, explains that its immersive art experience that debuted back in November last year promises innovative ways for people to view the art form of NFTs, digital projections, interactive installations and online auctions.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

Retail TouchPoints

The global financial shocks that started in 2020 have accelerated in 2022, with causes ranging from Russia’s invasion of Ukraine to recurring COVID-19 outbreaks and ongoing supply chain challenges. The latest issue is inflation, which is running at a 40-year high in the U.S., forcing retailers to grapple with remaining relevant to increasingly price-sensitive consumers.

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Goldsmiths unveils its Bluewater Showroom

Retail Focus

Goldsmiths, one of the UK’s leading luxury watch and jewellery retailers and part of the Watches of Switzerland Group, opened its latest new luxury concept showroom at Bluewater Shopping Centre in Kent, on Friday 24th June. Bluewater is one of the largest shopping centres in Europe, outside of London. The new Goldsmiths showroom boasts a fresh interior concept, as well as a line-up of luxury timepieces and fine-jewellery brands, creating retail environment of the future—embracing a modern and re

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Access with Choice: Power Hybrid Work Your Way

Cisco Retail

If you didn’t catch us in Las Vegas or online for this year’s Cisco Live, not to worry. Among a slew of exciting announcements to support our vision for hybrid work, we introduced new platform innovations for network management. One of the most exciting is Cloud Management for Catalyst, which combines the number one platform in cloud networks, Cisco Meraki, with the industry-leading Catalyst access portfolio.

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How Rip Curl saved three tonnes of old wetsuits from landfill

Inside Retail

Leading surf brand Rip Curl will start taking back old wetsuits in overseas markets and recycling them into soft-fall matting in playgrounds and outdoor gyms after successfully launching and scaling the recycling program in Australia. The program is in partnership with TerraCycle, a US-based recycling business that specialises in repurposing hard-to-recycle materials.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt