Inside Retail

OCTOBER 31, 2023

The barometer of a brand’s yearly success heavily depends on fourth-quarter performance. Around 40 per cent of total order volume for the year occurs in Q4. Nine in 10 of the best-selling days for e-commerce retailers come in the same quarter. And one-third of all retail sales happen during the holiday season. With so much riding on this part of the year, businesses need to be well-equipped to handle spikes in traffic and order volumes.

Promotions 242

Promotions Planning 242

Retail TouchPoints

OCTOBER 31, 2023

Good store designers know to put themselves in their customer’s shoes. Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

Loss Prevention 297

Loss Prevention Sporting Goods Customer Experience Store Layout 297

Tokinomo

NOVEMBER 1, 2023

In the retail world, making sure your operations run smoothly is crucial for success. This article is your guide to the best strategies for optimizing retail operations.

Retail Marketing 264

Retail Marketing Shopping Marketing 264

Retail Focus

NOVEMBER 1, 2023

Phantom inventory is causing UK shoppers to experience out-of-stocks, with poor product availability negatively impacting sales and long-term customer loyalty, according to the latest data from Retail Insight , the leading provider of store operations execution software. Original research of over 1,000 UK shoppers by Retail Insight revealed that consumers are increasingly experiencing availability issues in-store, a problem symptomatic of phantom inventory, which is the discrepancy between stock

Grocer 147

Grocer Store Operations Supermarket Shopping 147

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

365 Retail

NOVEMBER 1, 2023

Retail media ad slots are flying off the shelves. Bolstered by digitised loyalty schemes, most major supermarkets are unveiling retail media platforms, while ecommerce retailers capitalise on activating their rich stores of first-party shopper data. For brands, retail media offers an effective complement to or even replacement for search advertising, as many queries now begin directly on ecommerce sites and apps rather than search engines.

Beauty and Health 111

Beauty and Health Advertising Supermarket Grocer 111

Wiser

OCTOBER 30, 2023

Understanding the dynamics of pricing in the eCommerce landscape is critical for any online merchant. Among various strategies to boost sales, securing the Buy Box plays an instrumental role in providing shoppers with a seamless online shopping experience. The Buy Box is a feature on many eCommerce platforms, popularly Amazon, where customers can directly proceed to purchasing products without having to navigate through multiple sellers.

Merchant Services 147

Merchant Services ATS Fulfillment Accounting 147

Hyken

OCTOBER 31, 2023

My friend Norman Beck sends me interesting articles and newsworthy information regularly. This one is worth talking about here. A grocery store chain had a sign in front of its entrance that read: Free Delivery – $99 a Year! I had to smile – even laugh out loud – thinking of how many people would roll their eyes when they read that sign. It’s not free if you have to pay $99 for it!

Operating Expenses 120

Operating Expenses Customer Experience Marketing Returns 120

Retail Focus

NOVEMBER 1, 2023

The retail landscape is constantly changing, and there’s no doubt that the rise of online shopping has been revolutionary. But has this form of retail reached a point at which it could potentially decline? Offline merchants are introducing new tech to compete with ecommerce companies, and there have been delivery issues with some internet-based services.

Merchant Services 130

Merchant Services Payment Services Shopping Checkout 130

Retail Dive

OCTOBER 30, 2023

The retailer is also bringing back its price match guarantee for the season, which will meet select competitors’ prices for two weeks after purchase.

119

119

Retail Wire

NOVEMBER 3, 2023

In a bid to attract festive shoppers, major retailers like Target, Walmart, and Aldi are offering competitively priced holiday meals this season.

299

299

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

NOVEMBER 2, 2023

A lot of dedication and effort goes into making main streets attractive. Local governments, planners, place makers, economic development managers, trade associations and retailers work hard to design, improve and revitalise main streets. The goal is to make them attractive places to increase shopper numbers, provide pleasant places for communities, and boost local economies.

Department Stores 299

Department Stores Shopping Marketing Planning 299

Retail TouchPoints

NOVEMBER 1, 2023

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. And yet many retailers remain unaware of chargeback fraud and its harmful impacts on business revenues.

Merchant Services 298

Merchant Services Payment Services Customer Experience Consumer 298

Tokinomo

OCTOBER 30, 2023

Campaign corner Show them that you care. Cesar’s new commercial shows that there are different ways to show your pet that you care. Maybe making them your ring bearer is not the best idea.The wedding was delayed as the Westie terrier, entrusted with the rings, buried one on the beach. The groom, in his white tuxedo, searched with a metal detector. Despite a hopeful discovery of an old car part, a narrator suggested showing love to your furry friend through Cesar Canine Cuisine dog food.

Shopping 264

Shopping Marketing 264

Retail Wire

NOVEMBER 3, 2023

Starbucks is taking over the world, coffee-wise.

Planning 299

Planning 299

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Inside Retail

NOVEMBER 2, 2023

Kmart Australia has paid a $1.3 million infringement notice for sending 212,471 marketing emails, according to the Australian Communications and Media Authority (ACMA). The emails were sent between July 2022 and May 2023 to customers who had previously unsubscribed, due to a combination of technology, system and procedural failures. “When a customer decides to opt out of a marketing mailing list, businesses are obliged to fulfil that request.

Fulfillment 299

Fulfillment Marketing Department Stores 299

Retail TouchPoints

NOVEMBER 3, 2023

It’s a common marketer’s dilemma: how do you expand your brand’s appeal beyond its core customers? The specific challenge for women’s apparel and home goods brand Anthropologie was attracting new, younger consumers without alienating women who had grown up, and grown older, with Anthropologie’s vibe and product offerings over the past three decades.

Advertising 278

Advertising Apparel Marketing Promotions 278

Retail Focus

NOVEMBER 2, 2023

Bluewater has welcomed four new brands this autumn including opticians and glasses retailer Ace & Tate, Chinese inspired eatery Buns Away and London perfumier Sunnamusk meanwhile specialist coffee brand, Black Sheep Coffee is set to open at the centre this November. Ace & Tate’s 870 sq ft store is located on the Lower Guildhall next to Ted Baker.

ATS 147

ATS Kiosk Location Accessories 147

Retail Wire

OCTOBER 30, 2023

While McDonald's revenue increases, so do its prices.

290

290

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

NOVEMBER 3, 2023

The retail industry might just owe a debt of gratitude to Australia Post’s new Community Hub concept – and not just because it has installed change rooms. As much a research lab as a retail flagship, the Community Hub in Orange is a live exploration of the fundamental role that retail sites play in meeting the needs of their customers, their team members and their communities.

Merchant Services 278

Merchant Services Returns Customer Experience Shopping 278

Retail TouchPoints

NOVEMBER 3, 2023

Retailers can no longer ignore consumers’ demand for improved sustainability initiatives. From consumer lawsuits to national news headlines calling out failed efforts and empty promises, retail leaders are feeling the pressure to reduce the $ 2 billion in waste they generate each year , but they might not have a baseline for how to do so. For years, grocers have been in the spotlight for their food waste and plastic bags.

Grocer 278

Grocer Management Consumer Shipping 278

Retail Focus

NOVEMBER 2, 2023

Trafford Palazzo and Showcase are celebrating the brand’s four-week residency, with Showcase having made its North West debut at the UK’s first next generation retail and experience centre. Showcase ran four consecutive weekends of highly sought-after sample sales in Trafford Palazzo’s dedicated 6,960 sq ft white box promotional space, TP Glow. Showcase hosted 10 leading luxury brands at Trafford Palazzo, including Sophia Webster, Reiss, Helmut Lang, Theory, Herschel, Olivia von Halle, and Mat

Fashion 147

Fashion Promotions Consumer Shopping 147

Retail Wire

NOVEMBER 1, 2023

Are you excited about the return of Starbucks' holiday drinks?

Returns 278

Returns 278

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

NOVEMBER 1, 2023

Melbourne-based fund manager Fawkner Property and alternative investment firm PAG have acquired Perth’s Midland Gate shopping centre for $465 million. The deal marks Australia’s largest single regional asset transaction since December 2019. Located in Perth’s fast-growing north-eastern metropolitan corridor, Midland Gate has a gross lettable area of 68,600sqm, anchored by Coles, Woolworths and Aldi, in addition to Kmart, Big W and Target.

Shopping 278

Shopping Returns Management Location 278

Retail TouchPoints

NOVEMBER 1, 2023

Ahh, holiday fare: Rudolph the Red-Nosed Reindeer, How the Grinch Stole Christmas …and live video shopping from two of the country’s biggest retailers, The Home Depot and Best Buy. Merry & Bright , Home Depot’s shoppable content series, drops its three 10-minute episodes on Nov. 1, 2023 on Vizio , where they will be accessible through the end of the year.

Shopping 279

Shopping Outdoor ATS Marketing 279

Retail Focus

NOVEMBER 1, 2023

One of the UK’s fastest growing, independently owned, coffee and bakery brands, Cornish Bakery, has opened the doors to its 58 th location in the Victorian spa town of Harrogate in Yorkshire. The Harrogate launch comes on the back of eight successful openings in the last 12 months in Norwich, Bakewell, Bury St Edmunds, Canterbury, Truro, Whitby Harbour, Plymouth Barbican and Caledonian Park.

Location 147

Location Shopping 147

Retail Wire

OCTOBER 31, 2023

OpenAI, a leading innovator in artificial intelligence, has announced a significant upgrade to its ChatGPT Plus.

278

278

Advertisement

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Inside Retail

NOVEMBER 1, 2023

Coles and Woolworths have received notorious Shonkys awards for making big profits amid an inflation crisis. “This has been yet another hard year for many Australians,” said Alan Kirkland, CEO at consumer advocacy organisation Choice, which makes the awards annually. “When facing a cost-of-living crisis, people want to be confident that their money is well spent, but unfortunately our Shonky winners have only disappointed us during this difficult time. “While Coles and Wo

Promotions 264

Promotions Consumer ATS Supermarket 264

Retail TouchPoints

NOVEMBER 3, 2023

Starbucks has added new flavor to its long-term growth strategy in what it is calling the “Triple Shot Reinvention with Two Pumps.” The five -part strategy aims to continue the company’s current momentum and deliver continued growth by elevating the Starbucks brand , strengthening the company’s digital capabilities and becoming truly global , as well as working to unlock efficiency and reinvigorate partner culture (the last two items are the “pumps”).

Planning 278

Planning Returns Marketing Accounting 278

Retail Focus

NOVEMBER 1, 2023

Dyson’s Blue Blush range has officially launched in Harrods in time for the gifting season. Arguably the world’s most luxe and glamourous department store, Dyson is proud to have recently unveiled its Harrods windows takeover with Dyson’s latest Blue Blush theme colourway running through it. The Harrods windows are currently shining bright, with hints of blue and pastel pink hues to create a head-turning “Blue Blush” luminosity radiating onto the London streets with Dyson’s most wanted products

Department Stores 147

Department Stores ATS 147

Retail Wire

OCTOBER 30, 2023

The price of Halloween candy has seen a sharp increase of 13% this year.

278

278

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience