Indigo 9 Digital
APRIL 12, 2023
Photo of Makeup Palette By Tricia McKinnon UBS once commented that Ulta Beauty is one of the “best growth stories in retail” and it was right. Last year Ulta Beauty’s sales were up 18.3% to reach $10.2 billion. No one is successful without hard work and clearly Ulta Beauty has made a number of strategic choices that have enabled it to succeed in a constantly evolving retail environment.
Wiser
APRIL 10, 2023
As a retailer, getting shoppers into your store is the first big hurdle, but then comes an even more complex beast— getting them to make a purchase. One essential component of this is using the best retail assortment strategy for your store. For some retailers, simply offering a wide variety of items is the key, even if they’re somewhat unrelated.
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Inside Retail
APRIL 12, 2023
During the years affected by Covid-19 pandemic restrictions, when freedom of movement was restricted, Australian retailers redoubled their efforts to consolidate their position in the local market. But, following the opening of international borders, it appears that more businesses are expanding their horizons, and are looking for ways to reach new markets and audiences.
Small Biz Trends
APRIL 11, 2023
NFIB’s Small Business Optimism Index witnessed a decline of 0.8 points in March, resulting in a 90.1 score, remaining below the 49-year average of 98 for the 15th consecutive month. Inflation emerged as the primary concern for 24% of small business owners, marking a four-point drop from the previous month. The outlook for improved business conditions in the next six months stayed at a net negative of 47%.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Focus
APRIL 12, 2023
Fashion Week… to what extent a national event can have an impact on retail and retail businesses? National events, such as Fashion Week, provide a platform for designers to present their latest collections to a large audience of buyers, media, and industry professionals. This can increase brand awareness and exposure, which can translate into more sales and collaborations.
Retail TouchPoints
APRIL 12, 2023
The Home Depot has named Melanie Babcock to the new position of VP, Retail Media+ and Monetization, responsible for providing improved supplier experiences while driving new sources of ad revenue, profitability and sales. Launched in 2019, the Retail Media+ organization offers suppliers managed service and self-service media buying opportunities on both physical and digital retailer-owned properties as well as offsite media channels including social, display and video.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
APRIL 13, 2023
Legal marijuana sales are expected to surpass $33.5 billion this year, up $4 billion from 2022, according to a new report from MJBiz. Sales are expected to climb to $57 billion by 2028.
Tokinomo
APRIL 11, 2023
Campaign corner Fill it up. Pot Noodle's latest campaign , "Nothing Fills a Hole Like Pot Noodle," presents Pot Noodle as the perfect solution for satisfying one's appetite. The campaign features various images of holes, such as a pocket on a pool table, a birdhouse, and a washing machine drum, that have been filled with Pot Noodle to highlight its ability to satisfy hunger.
Retail TouchPoints
APRIL 12, 2023
As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. In fact, results from Retail TouchPoints’ latest Store Design & Experience Survey revealed that 58% of respondents plan to remodel and/or renovate a minimum of 11% of their store footprint through 2024.
Inside Retail
APRIL 12, 2023
In recent years, India has emerged as a major market for luxury brands. The country’s growing economy and expanding middle class have created a favourable environment for global brands to set up shop and tap into a new consumer base. According to statistics from the India Brand Equity Foundation, the retail sector in the country is expected to be worth US$2 trillion by 2032.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail Wire
APRIL 11, 2023
Amazon.com is charging $1.50 per return to the UPS Store when a Whole Foods, Kohl’s or Amazon Fresh location is closer, according to The Information. The charges are being applied to returns made for reasons including a “change of mind” and an “accidental order.
Retail Focus
APRIL 11, 2023
Wembley Park is set to welcome an exciting new addition to its vibrant community with the launch of Lone Design Club’s first pop-up store, The Club Apartment. This move marks a significant expansion for Lone Design Club, bringing a unique shopping experience to the people of Wembley Park. At The Club Apartment, visitors can expect a carefully curated selection of one-of-a-kind products from emerging, mindful brands in Homeware, Lifestyle, Beauty, and Fashion.
Retail TouchPoints
APRIL 14, 2023
American Eagle Outfitters and ThredUp have launched RE/AE, a resale shop for secondhand and exclusive vintage American Eagle clothing, located at ae.thredup.com, curated by American Eagle and powered by ThredUp’s Resale-as-a-Service (RaaS). Additionally, American Eagle has partnered with Snapchat for a pop-up shoppable AR Lens showcasing select styles from an inaugural 200 -piece RE/AE collection.
Inside Retail
APRIL 13, 2023
New Zealand’s kids’ shoe brand Bobux International has been placed in receivership after Covid-related supply chain issues, overstocking and an IT system revamp pushed the business to collapse. Founded in 1991 by Colleen and Chris Bennett, the brand sells high-quality shoes, boots and sandals for toddlers and kids. The label is sold in 40 countries internationally as well as online.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Wire
APRIL 12, 2023
Wegmans may replace its Buzz Coffee Shops with self-service stations in some or all of its stores. The company issued the following statement: “We are in the process of piloting a self-serve coffee model at select stores in Rochester. As part of this pilot, we are introducing self-serve coffee machines that allow customers to choose from a variety of specialty and brewed coffee drinks, made freshly just for them.
Retail Focus
APRIL 11, 2023
Café and lifestyle brand, EL&N Café, is set to open its doors at Bullring, marking its Midlands debut in the UK. The addition of EL&N supports Hammerson’s initiative to revitalize its assets and bring in more dining and restaurant options to Birmingham’s retail and leisure destination. EL&N Café, famously dubbed as “the most instagrammable café in the world”, has secured almost 8,000 sq ft of space on the bustling New Street, adjacent to Zara, and will offer a
Retail TouchPoints
APRIL 13, 2023
How can your wine brand stand out among thousands of competitors? It’s about more than having the most eye-catching packaging or best shelf spot — although these are important factors. To get people to reach for your product repeatedly, learn how to stand out across the customer journey using a digital-first media strategy. To accomplish this effectively, wine brands need a holistic, omnichannel marketing strategy that ladders up to full-funnel goals: Establish emotional connection and awareness
Inside Retail
APRIL 12, 2023
Wesfarmers has sold all of its remaining shares in the supermarket chain, Coles Group, which it spun off in 2018. “Since the demerger of Coles from Wesfarmers in November 2018, Wesfarmers has gradually reduced its shareholding in Coles,” said the company in a statement. According to Reuters, the deal value is estimated at $688 million or $18.50 per share.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Wire
APRIL 14, 2023
Demand for luxury watches in the secondary market has remained steady as prices fell eight percent last year. “I don’t see prices going much lower,” said Francois-Henry Bennahmias, CEO of Audemars Piguet. “People still want to reward themselves, and when they want to reward themselves, they will look at the most respected companies, in watches, jewelry, fashion, you name it.
Retail Focus
APRIL 11, 2023
Burlington Arcade, a historical luxury shopping destination in central London, has added to its prestigious retail offering with the opening of Cara Jewellers’ first international boutique in Europe. The new boutique, spread across three levels of the iconic shopping arcade, features a VIP area on the second floor and a fully equipped workshop in the basement for customisation and repair of jewellery.
Retail TouchPoints
APRIL 12, 2023
UK-based urban streetwear brand SikSilk saw a 25% increase in ecommerce purchases from on-site search and a 36% drop in site exits from its search pages after implementing AI-powered site search technology. The retailer partnered with solution provider Nosto to help it keep the products that appear in search results in line with inventory levels, while also increasing relevancy and preventing “dead-end” searches for which no products or an incomplete list of products are shown.
Inside Retail
APRIL 12, 2023
Tupperware is seeking potential investors and has engaged with financial experts, facing the risk of collapse if it fails to attract sufficient capital. “There is substantial evidence doubt about the company’s ability to continue as a going concern,” the company said in a stock exchange filing. Tupperware has recently received a delisting warning from the New York Stock Exchange after failing to file its annual reports and its share price plunged 50 per cent in one day earlier this week.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Wire
APRIL 14, 2023
Amazon.com has requested more than $152 million in incentives the state of Virginia agreed to pay it for locating its HQ2 operations in the Arlington area. The retail and technology giant submitted the request at a time following massive layoffs and reduced financial results. Virginia agreed to pay Amazon $22,000 for every job created in the state paying $150,000 a year or more.
Retail Focus
APRIL 11, 2023
Liverpool is set to welcome Space NK, the global luxury cosmetics retailer, as it prepares to open its first-ever city store in the heart of Liverpool ONE. The new addition will be joining an array of premium lifestyle brands on the prestigious Peter’s Lane. Scheduled to open its doors in June, Space NK Liverpool ONE promises to feature a curated collection of over one hundred of the most sought-after, innovative and cutting-edge beauty brands.
Retail TouchPoints
APRIL 10, 2023
Alibaba is reportedly looking for partner companies to test its Tongyi Qianwen AI chatbot, according to Reuters. A formal launch is expected on April 11, when Daniel Zhang, CEO of Alibaba Group, is scheduled to speak at an Alibaba Cloud event. Alibaba has not responded to media requests for comment, though a person familiar with the matter told Reuters the chatbot is a large language model (LLM) targeted at business users.
Inside Retail
APRIL 13, 2023
Australian specialty pet care provider Greencross Pet Wellness Company is set to acquire Habitat Pet Supplies. Habitat Pet Supplies is a family-owned business that sells a range of pet products including bowls, toys, collars and treats along with in-store pet grooming services. It has five stores in Melbourne across Altona North, Burwood, Chirnside Park, North Melbourne and Port Melbourne, and sells online.
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Retail Wire
APRIL 14, 2023
Retail sales in March were down one percent from February as consumers spent less on gas (-5.5 percent), building supplies (-2.1 percent), electronics (-2.1 percent) and apparel (-1.7 percent). February’s sales were also down, although not as much as previously reported, at -0.2 percent.
Retail Focus
APRIL 11, 2023
TAG Heuer has opened its first standalone boutique in Birmingham’s iconic Bullring shopping centre, showcasing a sleek 1,400 sq ft store designed by the brand’s in-house team in Switzerland. The minimalist design combines grey tones with smoked mirrors and hints of blue, reflecting the brand’s Monaco heritage, while sustainably sourced stone and wooden elements pay homage to its Swiss roots of craftsmanship.
Retail TouchPoints
APRIL 11, 2023
Ecommerce has revolutionized retail shopping, with consumers trading in the poorly lit dressing room experience for the comfort of our own bedrooms. For some, however, this trade-off comes at the price of navigating frustrating and, at times, confusing return policies. With return policies differing from brand to brand, it can be exhausting for customers to keep track and often leads to more hassle than reward.
Inside Retail
APRIL 13, 2023
Australian luggage brand July has opened a flagship store in Melbourne’s QV Centre. Designed by architect Ewert Leaf and builders Trust Projects – who created the famous pastry brand Lune Croissanterie stores – the flagship references “the golden era of travel”. The store stocks the brand’s colourful, functional range of luggage and bags along with travel accessories and offers personalisation design service in-store.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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