Sat.Jul 27, 2024 - Fri.Aug 02, 2024

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Fast Food Restaurants Continue Price Wars

Retail Wire

The urgency for discounts has grown as fast food sales have slowed and casual dining establishments have gained market share with their own value offers. Nonetheless, there are worries that continuous discounts might damage profits, similar to the issues experienced with Subway's former $5 footlong deal, which caused operational and financial difficulties.

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Apple Store Employee Union Wins 10% Raises for Maryland Store Workers

Retail TouchPoints

More than two years after the first Apple store’s employees voted to unionize, the International Association of Machinists and Aerospace Workers’ Coalition of Organized Retail Employees (IAM CORE) has negotiated an agreement with the tech retailer for workers at its store in Towson, Md. The approximately 85 union members working there had voted to authorize a strike in May 2024.

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Ted Baker to close all UK stores in next 3 weeks

Retail Gazette

Ted Baker administrators plan to shut all of its UK stores within the next three weeks. Since the business behind the fashion retailer’s UK arm, No Ordinary Designer Label, collapsed in March, 15 shops have closed, however all remaining store staff have been told they will lose their jobs, according to The Sun. It is understood that despite the message to employees, the plans have not been finalised.

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Carl’s Jr’s Australian licensee collapses into administration

Inside Retail

Carl’s Jr’s Aussie master franchisee CJ’s Group has placed its 24 restaurants in administration and appointed KPMG Australia’s David Hardy, George Georges and Emily Seeckts as voluntary administrators. After an initial assessment, the administrators will continue to trade four of the restaurants owned and operated by CJ’s Group. The voluntary administration does not include a further 25 restaurants which the CJ’s Group has sub-franchised.

Location 279
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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The Oakley Exoplanetary Bunker in the Heart of Paris

Retail Focus

This summer, as athletes prepared for the biggest competition of their lives, the prestigious Palais Brongniart was reborn as a haven to escape the chaos of the games. “The Oakley Exoplanetary Bunker”, a brutalist-inspired safehouse, immersed visitors in the brand’s rebellious history, offering a journey through Oakley’s almost 50 years past, present, and the vision that shapes its future. “At Oakley, we don’t believe in predicting the future; we believe in creating it.

ATS 147
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Unionized Virginia Costco Employees Vote to Strike

Retail TouchPoints

In a “near unanimous” vote, Costco employees in Norfolk, Va. represented by Teamsters Local 822 have authorized a strike following more than eight months of negotiations, according to the union. Nearly 250 Costco warehouse workers voted to join the union in January 2024. Additionally, Teamsters Local 174 also is in negotiations for more than 150 Costco drivers in Sumner, Wash., who voted to join the union in April 2024.

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7-Eleven trials next next-gen Pay & Go tech

Inside Retail

7-Eleven Australia has launched a 10-store trial of the next generation Pay & Go technology to test new ways to give customers a faster way to shop. The new tech uses computer vision to enable customers to pay for their purchases without scanning items. Customers simply tap their debit or credit card or use the app to pay. The system automatically adds up the items, processes payment, and sends the receipt to the customer.

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Axel Arigato opens flagship store in Covent Garden’s Seven Dials

Retail Focus

Shaftesbury Capital has announced that Axel Arigato, the global Swedish footwear brand, has opened its flagship store at 21-23 Earlham Street in Covent Garden’s Seven Dials neighbourhood. Located in the heart of Seven Dials in an anchor unit opposite the iconic sundial pillar, the launch of the international lifestyle brand underscores Covent Garden’s status as the leading destination for flagship stores from innovative, world-class concepts.

Outdoor 147
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Etsy to Beta Test Loyalty Program

Retail TouchPoints

In mid-September, Etsy will launch a closed beta test of Etsy Insider, the marketplace’s new buyer loyalty program. Select U.S. buyers will be able to take advantage of benefits including free U.S. domestic shipping on many items, first access to special discounts and merchandise and a limited-edition annual gift designed by an Etsy seller. The program will be funded by Etsy and through a planned membership fee, with no cost to Etsy sellers.

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UNIQLO Continues Expansion Plans With Canada

Retail Wire

In continuation with their recently developed plans, UNIQLO is expanding its presence in Canada with the opening of four new stores this fall, located in Toronto, Mississauga, Brampton, and Langley.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Mosaic Brands confirms loss looms for fiscal FY24

Inside Retail

Mosaic Brands has confirmed it will report trading and statutory losses for the last fiscal year, with a pretax deficit in the range of $15 million to $20 million expected. The fashion retailer forecasts an operating EBITDA loss of between $5 million and $10 million. The company said it continues to anticipate a recovery in the first half of the current fiscal year as it works on resolving operational issues.

Fashion 290
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SpaceandPeople Bring Full End-to-End Retail Solutions to over 300 Prime Locations Across the UK and Europe

Retail Focus

SpaceandPeople , leaders in delivering high footfall spaces to retailers for nearly 25 years, has created a revolutionary new end-to-end service for brands and businesses who want a fully flexible physical mid mall retail solution. Rock Up and Pop Up has been specifically designed to allow any business – regardless of size or budget – to bring a tailored, in-person retail experience to shopping venues and travel hubs across the UK and Europe.

Location 147
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Amazon Seeks to Boost Just Walk Out Accuracy with AI-Powered Model

Retail TouchPoints

Amazon ’s newly AI-powered Just Walk Out (JWO) system can now simultaneously process data from multiple sources, including overhead cameras, weight sensors on shelves and RFID, to more accurately connect products to the customers purchasing them. This new multi-modal foundation model uses the same machine learning models underlying generative AI applications, but applies them to the physical store environment.

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Heineken Misses First-Half Profit Estimates on $950M China Writedown

Retail Wire

The hit was a key factor in the company’s overall net loss of 95 million euros, or $103 million, in the first half, down from its 1.1 billion euros profit in the same period last year.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Crocs booked higher net income in the second quarter

Inside Retail

Crocs says its net income rose by 7.8 per cent in the second quarter to US$228.9 million as revenue grew 3.6 per cent to $1.11 billion. Crocs brand’s revenue increased 9.7 per cent to $914 million with its direct-to-consumer revenue rising 12.5 per cent to $479 million and wholesale revenue growing 6.9 per cent to $435 million. By market, Crocs brand’s sales climbed 3 per cent to $489 million in North America and soared 18.7 per cent to $425 million internationally.

Wholesale 278
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M Core transforms Retail Centre in Washington in time for 50th Anniversary

Retail Focus

M The Galleries , Washington, (formerly known as The Galleries) is preparing to mark its 50 th anniversary this month (23 rd July) with a new brand and an enhanced tenant line-up. The centre, which was acquired by national commercial property and investment collective, M Core , in 2022, has undergone a number of significant changes in the last two years.

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Walmart Institutes ‘De-Packaging’ Technology to Turbocharge Food Waste Recycling

Retail TouchPoints

Walmart has partnered with organic materials recycler Denali to improve its food waste recycling process at more than 1,400 Walmart and Sam’s Club locations across the U.S. The program is already live at stores in more than 16 markets — including Houston, Dallas, Philadelphia, Washington D.C., Indianapolis, Phoenix and cities across New Hampshire, Rhode Island, Massachusetts and Connecticut — with the rollout scheduled to continue nationwide into 2025.

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Colon Cancer Blood Test Approved by the FDA

Retail Wire

Guardant Health has recently announced that its Shield blood test has been approved by the FDA as a new way to screen and look for signs of colorectal cancer (CRC) in adults aged 45 and older who are at average risk.

ATS 258
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Officeworks MD: “Product trends are constantly evolving”

Inside Retail

Officeworks opened its first store on June 16, 1994, in the Melbourne suburb of Richmond, with a range of 4500 products. Thirty years later, in 2024, that range has grown tenfold to around 40,000 products both in-store and online. From the beginning, the retailer has been dedicated to supplying customers with technology, stationery and office furniture.

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Carpetright’s collapse leaves customers, suppliers, and landlords £213m out of pocket

Retail Gazette

Carpetright suppliers, customers and landlords have been left £213m out of pocket following the chain’s collapse. Hundreds of unsecured creditors,including Royal Mail and Microsoft, are set to recover less than 1p in the pound of their debts, according to administrators’ proposals seen by The Times. When the flooring specialist collapsed last week, carpet suppliers Betap and Condor were owed £1.9m and £1.1m respectively.

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5 Lessons from the Bob’s Stores Bankruptcy

Retail TouchPoints

New England clothing retailer Bob’s Stores is shutting its doors for good. The retailer filed for Chapter 11 bankruptcy in June and was unable to secure the necessary financing to keep its 21 brick-and-mortar locations open; all will be closed. Store merchandise, fixtures and other assets will be liquidated. The official date of closure was July 14, 2024.

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Walmart and Sam’s Club Enhance Sustainability With New Tech and Partnerships

Retail Wire

Walmart and Sam's Club have announced that the entire company will be implementing new technology and processes to boost operational efficiency and reduce food waste.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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E-commerce experts talk empowering staff through AI exploration and innovation

Inside Retail

Innovative, tech-driven e-commerce strategies can help optimise retail business models, and businesses that engage staff in this pursuit are best placed to improve theenhanced customer experience and simultaneously encourage talent retention. This was the topic of a panel discussion at the Online Retailer conference in Sydney last week , where five retailers talked about the misplaced fear around artificial intelligence (AI) in the workforce and how it can be used to create effective content.

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Morrisons expands Just Eat tie-up to 380 supermarkets

Retail Gazette

Morrisons has expanded its partnership with Just Eat to include groceries from its stores, as well as deliveries from its cafés and convenience stores. The tie-up was initially launched in Morrisons cafes back in 2022, followed by 60 of its convenience stores in December 2023, with the partnership now serving almost 700 Morrisons Daily sites. Going forward, on-demand delivery from the takeaway company will also be available from 380 Morrisons supermarkets across the UK, with shoppers able to pur

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How a Retail Media Campaign with Sam’s Club Woke up Serta Mattress Sales

Retail TouchPoints

For several years now, excitement has been building around retail media and what it will unlock: new revenue streams for retailers, better experiences for customers, high-intent audiences and closed-loop attribution for advertisers. But is all that actually happening yet? The short answer is yes. The longer answer is, yes, in cases where the retail media network’s capabilities are well-matched to the advertiser’s needs.

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IKEA Focuses on Sleepeasy With New Pop-Up Event

Retail Wire

IKEA U.S. is making new strides in the furniture retail market by launching The IKEA Sleepeasy, an immersive pop-up event that will take place in New York in August.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Future-proof your retail strategy for the holiday season and beyond

Inside Retail

As summer approaches, retailers are gearing up for the hottest holiday season yet. With sales expected to skyrocket, it’s crucial for businesses to start planning early to maximise this lucrative period. Let’s dive into the shifts expected to alter shopping for this year’s holiday season and explore additional winning strategies for retailers.

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Iceland hits record profits as energy bills ease and £1 value range rockets

Retail Gazette

Iceland posted a record profit last year after its energy bills fell and squeezed customers lapped up its £1 value range. Underlying profits surged by 24% to £315.7m in the year to March 29, as sales nudged up 6.6% to £4.2bn, it told bondholders last week. However, the frozen food chain did have an additional week versus last year in the reporting period, The Sunday Times said.

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Saks Shifts San Francisco Store to Appointment-Only in Response to Area Crime

Retail TouchPoints

Saks Fifth Avenue is switching its downtown San Francisco location to an appointment-only format beginning Aug. 28 in what is believed to be a first for a department store. The move was reportedly prompted in large part by a rash of crime and a resulting decline in foot traffic in the Union Square shopping district where the store is located. The same circumstances already have prompted the closure of nearly 40 other retailers’ stores, including Macy’s , Anthropologie and Nordstrom.

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Various Food Recalls In Effect

Retail Wire

There have been multiple various food recalls these past two weeks. The CDC has released information about how Boar’s Head recall for liverwurst and various deli meats due to potential Listeria contamination.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a