Sat.Jul 27, 2024 - Fri.Aug 02, 2024

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Fast Food Restaurants Continue Price Wars

Retail Wire

The urgency for discounts has grown as fast food sales have slowed and casual dining establishments have gained market share with their own value offers. Nonetheless, there are worries that continuous discounts might damage profits, similar to the issues experienced with Subway's former $5 footlong deal, which caused operational and financial difficulties.

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Apple Store Employee Union Wins 10% Raises for Maryland Store Workers

Retail TouchPoints

More than two years after the first Apple store’s employees voted to unionize, the International Association of Machinists and Aerospace Workers’ Coalition of Organized Retail Employees (IAM CORE) has negotiated an agreement with the tech retailer for workers at its store in Towson, Md. The approximately 85 union members working there had voted to authorize a strike in May 2024.

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Ted Baker to close all UK stores in next 3 weeks

Retail Gazette

Ted Baker administrators plan to shut all of its UK stores within the next three weeks. Since the business behind the fashion retailer’s UK arm, No Ordinary Designer Label, collapsed in March, 15 shops have closed, however all remaining store staff have been told they will lose their jobs, according to The Sun. It is understood that despite the message to employees, the plans have not been finalised.

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Carl’s Jr’s Australian licensee collapses into administration

Inside Retail

Carl’s Jr’s Aussie master franchisee CJ’s Group has placed its 24 restaurants in administration and appointed KPMG Australia’s David Hardy, George Georges and Emily Seeckts as voluntary administrators. After an initial assessment, the administrators will continue to trade four of the restaurants owned and operated by CJ’s Group. The voluntary administration does not include a further 25 restaurants which the CJ’s Group has sub-franchised.

Location 279
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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The Oakley Exoplanetary Bunker in the Heart of Paris

Retail Focus

This summer, as athletes prepared for the biggest competition of their lives, the prestigious Palais Brongniart was reborn as a haven to escape the chaos of the games. “The Oakley Exoplanetary Bunker”, a brutalist-inspired safehouse, immersed visitors in the brand’s rebellious history, offering a journey through Oakley’s almost 50 years past, present, and the vision that shapes its future. “At Oakley, we don’t believe in predicting the future; we believe in creating it.

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Domino’s Pizza CEO Slams Competition’s ‘Value Meals,’ but Is He Right?

Retail Wire

Domino's CEO may have a point about the value meal claims.

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7-Eleven trials next next-gen Pay & Go tech

Inside Retail

7-Eleven Australia has launched a 10-store trial of the next generation Pay & Go technology to test new ways to give customers a faster way to shop. The new tech uses computer vision to enable customers to pay for their purchases without scanning items. Customers simply tap their debit or credit card or use the app to pay. The system automatically adds up the items, processes payment, and sends the receipt to the customer.

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Axel Arigato opens flagship store in Covent Garden’s Seven Dials

Retail Focus

Shaftesbury Capital has announced that Axel Arigato, the global Swedish footwear brand, has opened its flagship store at 21-23 Earlham Street in Covent Garden’s Seven Dials neighbourhood. Located in the heart of Seven Dials in an anchor unit opposite the iconic sundial pillar, the launch of the international lifestyle brand underscores Covent Garden’s status as the leading destination for flagship stores from innovative, world-class concepts.

Outdoor 147
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Etsy to Beta Test Loyalty Program

Retail TouchPoints

In mid-September, Etsy will launch a closed beta test of Etsy Insider, the marketplace’s new buyer loyalty program. Select U.S. buyers will be able to take advantage of benefits including free U.S. domestic shipping on many items, first access to special discounts and merchandise and a limited-edition annual gift designed by an Etsy seller. The program will be funded by Etsy and through a planned membership fee, with no cost to Etsy sellers.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Burger King Under Fire After Mom Allegedly Finds Blood ‘Spattered’ on 4-Year-Old’s Food

Retail Wire

Burger King said it was "concerned" by the accusation.

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Mosaic Brands confirms loss looms for fiscal FY24

Inside Retail

Mosaic Brands has confirmed it will report trading and statutory losses for the last fiscal year, with a pretax deficit in the range of $15 million to $20 million expected. The fashion retailer forecasts an operating EBITDA loss of between $5 million and $10 million. The company said it continues to anticipate a recovery in the first half of the current fiscal year as it works on resolving operational issues.

Fashion 290
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SpaceandPeople Bring Full End-to-End Retail Solutions to over 300 Prime Locations Across the UK and Europe

Retail Focus

SpaceandPeople , leaders in delivering high footfall spaces to retailers for nearly 25 years, has created a revolutionary new end-to-end service for brands and businesses who want a fully flexible physical mid mall retail solution. Rock Up and Pop Up has been specifically designed to allow any business – regardless of size or budget – to bring a tailored, in-person retail experience to shopping venues and travel hubs across the UK and Europe.

Location 147
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Amazon Seeks to Boost Just Walk Out Accuracy with AI-Powered Model

Retail TouchPoints

Amazon ’s newly AI-powered Just Walk Out (JWO) system can now simultaneously process data from multiple sources, including overhead cameras, weight sensors on shelves and RFID, to more accurately connect products to the customers purchasing them. This new multi-modal foundation model uses the same machine learning models underlying generative AI applications, but applies them to the physical store environment.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Domino’s Pizza Delivery Hikes Result in More Pickup Orders. Here’s Why That Matters

Retail Wire

Domino's Pizza is now faltering following a boom.

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Retailers beware, the Lululemon greenwashing lawsuit could be just the start

Inside Retail

Retailers beware: the legal hit job on Lululemon, the world’s leading athleisure brand, because of alleged deceit regarding its environmental practices could well be the tip of the iceberg. No one is safe. As reported by Inside Retail on July 19 , Lululemon is being taken to court in a class action lawsuit in Florida, following a complaint lodged by environmental activist group Stand.earth with the Canada Competition Bureau.

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M Core transforms Retail Centre in Washington in time for 50th Anniversary

Retail Focus

M The Galleries , Washington, (formerly known as The Galleries) is preparing to mark its 50 th anniversary this month (23 rd July) with a new brand and an enhanced tenant line-up. The centre, which was acquired by national commercial property and investment collective, M Core , in 2022, has undergone a number of significant changes in the last two years.

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Walmart Institutes ‘De-Packaging’ Technology to Turbocharge Food Waste Recycling

Retail TouchPoints

Walmart has partnered with organic materials recycler Denali to improve its food waste recycling process at more than 1,400 Walmart and Sam’s Club locations across the U.S. The program is already live at stores in more than 16 markets — including Houston, Dallas, Philadelphia, Washington D.C., Indianapolis, Phoenix and cities across New Hampshire, Rhode Island, Massachusetts and Connecticut — with the rollout scheduled to continue nationwide into 2025.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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McDonald’s Rolls Out Largest Burger Ever, Clocking in at More Than 1,000 Calories

Retail Wire

The jumbo-sized McDonald's burger is the chain's latest attempt to boost sales.

ATS 288
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Crocs booked higher net income in the second quarter

Inside Retail

Crocs says its net income rose by 7.8 per cent in the second quarter to US$228.9 million as revenue grew 3.6 per cent to $1.11 billion. Crocs brand’s revenue increased 9.7 per cent to $914 million with its direct-to-consumer revenue rising 12.5 per cent to $479 million and wholesale revenue growing 6.9 per cent to $435 million. By market, Crocs brand’s sales climbed 3 per cent to $489 million in North America and soared 18.7 per cent to $425 million internationally.

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55% of Gen Z have made an online purchase while browsing social media

Retail Dive

A new survey from Walmart and Morning Consult indicates that social media is becoming a key platform for product discovery.

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5 Lessons from the Bob’s Stores Bankruptcy

Retail TouchPoints

New England clothing retailer Bob’s Stores is shutting its doors for good. The retailer filed for Chapter 11 bankruptcy in June and was unable to secure the necessary financing to keep its 21 brick-and-mortar locations open; all will be closed. Store merchandise, fixtures and other assets will be liquidated. The official date of closure was July 14, 2024.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Synchron Implants ChatGPT in Human Brain

Retail Wire

ChatGPT has teamed up with Synchron and the two have begun successfully implanting ChatGPT inside human's brains.

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E-commerce experts talk empowering staff through AI exploration and innovation

Inside Retail

Innovative, tech-driven e-commerce strategies can help optimise retail business models, and businesses that engage staff in this pursuit are best placed to improve theenhanced customer experience and simultaneously encourage talent retention. This was the topic of a panel discussion at the Online Retailer conference in Sydney last week , where five retailers talked about the misplaced fear around artificial intelligence (AI) in the workforce and how it can be used to create effective content.

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Creating Unified Retail Experiences

Tokinomo

Creating a seamless and unified shopping experience has become paramount. Retailers must effectively blend their online and offline channels, harness data to personalize interactions, and build cohesive brand identities across touchpoints. Technology plays a crucial role in achieving these goals, but it also presents its own set of challenges. This article will explore the concept of unified retail experiences, the role of technology in their creation, strategies for implementation, overcoming h

Shopping 130
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How a Retail Media Campaign with Sam’s Club Woke up Serta Mattress Sales

Retail TouchPoints

For several years now, excitement has been building around retail media and what it will unlock: new revenue streams for retailers, better experiences for customers, high-intent audiences and closed-loop attribution for advertisers. But is all that actually happening yet? The short answer is yes. The longer answer is, yes, in cases where the retail media network’s capabilities are well-matched to the advertiser’s needs.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Pizza Hut Japan Launches New Collaboration With Tamagotchi, Featuring Pink-Dough Pizza

Retail Wire

Pizza Hut's new unique collaboration is sure to entice customers.

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Officeworks MD: “Product trends are constantly evolving”

Inside Retail

Officeworks opened its first store on June 16, 1994, in the Melbourne suburb of Richmond, with a range of 4500 products. Thirty years later, in 2024, that range has grown tenfold to around 40,000 products both in-store and online. From the beginning, the retailer has been dedicated to supplying customers with technology, stationery and office furniture.

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What Can Retailers Learn From Their Online Counterparts?

Retail Focus

There has been a lot of talk over the past decade or so about the idea of online retailers potentially replacing high-street shops as the first choice for consumers, but both sides have managed to find a balance so far. With that said, online retailers are leading their traditional counterparts in a number of areas, and there are more than a few things that brick-and-mortar can learn.

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