Retail TouchPoints

JUNE 19, 2024

Four years after the pandemic roiled the retail industry and disrupted supply chains in previously unimaginable ways, retailers across the country are still recovering. Wild swings in consumer demand have made it difficult to determine appropriate inventories, and the costs of owning their logistics infrastructures are continuing to skyrocket. That is leading many retailers to consider outsourcing their warehousing and logistics to third parties.

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Accounting Management Planning Marketing 263

Inside Retail

JUNE 19, 2024

In retail, it’s generally understood that “the customer is always right,” and businesses that can effectively tap into this advice, regardless of their product or service offering, are said to be best placed for success. Investing in customer service channels and technology can be a costly practice, but to quote another popular phrase, “You have to spend money to make money.

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Consumer Marketing Location Management 299

Tokinomo

JUNE 19, 2024

The retail value chain is a crucial concept that businesses must understand in order to succeed in today's competitive marketplace. By comprehending the intricacies of this chain, organizations can identify opportunities for growth and leverage them to their advantage. In this article, we will explore the various components of the retail value chain, discuss its significance for business, delve into the challenges faced in managing it, and highlight strategies to optimize its efficiency.

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Retail Wire

JUNE 19, 2024

The global flame resistant and retardant fabric market is projected to experience significant growth, with revenue expected to reach $13.39 billion by 2034. This expansion is driven by stringent fire safety regulations and increasing awareness of workplace hazards, particularly in high-risk industries such as oil & gas, mining, and manufacturing.

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Marketing 276

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Customer Experience

Retail Focus

JUNE 19, 2024

Saucony, a leading global performance running lifestyle brand, has teamed up with Parisian running store Distance and French media title Views to unveil the first-ever Fashion Week ‘Comfort Zone’ in Paris. Between June 18th and 22nd, the brand will take over the coffee shop Fauna to provide an immersive brand experience open to the public for coffee, food and drinks.

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Fashion Shopping Management ATS 162

Retail TouchPoints

JUNE 21, 2024

In today’s global economy, the demand for sustainable business practices is rising, particularly in the retail industry. Consumers are increasingly aware and conscious of the social, environmental and human rights impacts of their purchases, prompting retailers to rethink their supply chain strategies. The recent EU-wide legislative changes also are affecting companies worldwide that trade with the EU.

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Supply Chain Management Management Fashion Location 306

Retail Wire

JUNE 20, 2024

As the summer season begins to heat up, many people will opt to cool down and enjoy a delicious treat with a refreshing smoothie.

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Retail Focus

JUNE 18, 2024

In a bid to support people and planet, Shoplight is producing a Retail Trust Edition of each of its bio-polymer retail lighting products in partnership with the Retail Trust. With a subtle or more noticeable nod to the Retail Trust, each product sold from the range will result in a 2% donation to the Retail Trust. Through a host of support services including a 24-hour helpline, health and wellbeing support, financial aid, supported living, and career development, the Retail Trust are committed

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Shopping Returns Consumer ATS 147

Retail TouchPoints

JUNE 21, 2024

Bob’s EMS Holdings, parent company of Bob’s Stores and Eastern Mountain Sports (EMS), has filed for Chapter 11 protection in the U.S. Bankruptcy Court in Delaware. The retailers, which operate approximately 50 stores and employ nearly 800 full- and part-time employees, generated $131.85 million in net revenue last year, according to CEO David Barton in documents filed with the court.

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Inside Retail

JUNE 18, 2024

Liquor retailer Dan Murphy’s will roll out the Electronic Shelf Labels (ESLs) at all 273 branded stores by the end of this month. ESLs are digital displays beneath products that are operated from a centralised system, allowing the retailer to update its prices within minutes. The company considers the technology an important way to elevate the customer experience and drive large-scale efficiencies.

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Customer Experience ATS 290

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Retail Wire

JUNE 18, 2024

Here's everything we know about the Krispy Kreme and "Friends" collaboration.

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Retail Dive

JUNE 21, 2024

The chains, in a “liquidity crisis” since their bank found them to be in default, require emergency funding to make payroll Friday.

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Retail TouchPoints

JUNE 18, 2024

It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly what many retailers are doing, particularly as the socio-economic environment continues to throw curveballs at commerce. “The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing.

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Consumer Shopping Shipping Marketing 290

Inside Retail

JUNE 17, 2024

Every six minutes a cybercrime is reported in Australia, with the average cost of an attack to a small business owner around $46,000. Enter Cyber Wardens, a free online training program launched by the Council of Small Business Organisations Australia (COSBOA), supported by the Australian Government and an industry alliance led by Telstra, CommBank and the Australian Cyber Security Centre.

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Payment Services ATS Management 289

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Accounting

Retail Wire

JUNE 20, 2024

Instagram feeds are now filled with unfamiliar messages claiming users' ownership of their posts and images, past and future.

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Retail Dive

JUNE 21, 2024

Nearly two-thirds of respondents said they had changed behaviors as a result of higher prices, according to a recent survey.

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Retail TouchPoints

JUNE 17, 2024

TikTok has unveiled two new generative AI tools that will help creators and brands make influencer content at scale that include digital avatars and AI-enabled translation dubbing. The social platform also has created an advisory board to help facilitate future gen AI development at the company and discuss responsible use. The new tools join a suite of gen AI-enabled ad solutions, under the banner name Symphony, unveiled in May at the annual TikTok World event.

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Marketing Management ATS Social Commerce 289

Inside Retail

JUNE 17, 2024

Chatime Group Australia CEO Carlos Antonius is taking on the newly-created global CEO position from 1 July 2024. Worldwide Chatime has more than 1,500 locations and in his new role Antonius will oversee the bubble tea brand’s development, with a target of nearly-doubling the footprint with 1000 more outlets within three years. The appointment to global CEO comes as Chatime’s new brand refresh initiative rolls out internationally.

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Marketing Management Location Planning 290

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

JUNE 19, 2024

California hit Amazon with a nearly $6 million fine.

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Retail Dive

JUNE 20, 2024

The new tool, dubbed Store Companion, is designed to answer on-the-job process questions and support store operations.

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Store Operations 130

Retail TouchPoints

JUNE 21, 2024

Starbucks customers who are traveling often seek out the familiar green-and-white mermaid logo in or near hotels where they’re staying, so it makes sense that the coffee giant and Marriott Bonvoy are connecting their loyalty reward programs. Members that link their accounts can earn double Starbucks Star points during their stays at participating Marriott hotels and can earn 100 Marriott Bonvoy points when they make three qualifying transactions during designated weeks throughout the year (the f

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Accounting Promotions Marketing ATS 278

Inside Retail

JUNE 21, 2024

KMD Brands saw continued decline in sales in the first four months of its fiscal second half amid weaker performance across all its segments. The group’s sales fell 8.4 per cent, with Oboz suffering the largest decline of 21.8 per cent from February to May. Rip Curl’s sales slid 5.9 per cent while Kathmandu’s sales dipped 8.4 per cent. “With six weeks of peak trade still to come, we remain focused on optimising our Kathmandu winter and Rip Curl Northern Hemisphere summer result

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Consumer Marketing Accessories Fashion 278

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Customer Experience

Retail Wire

JUNE 20, 2024

Walt Disney Co. is dealing with the repercussions of canceling its plan to relocate 2,000 employees from California to a new Florida location.

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Location Planning 289

Retail Focus

JUNE 20, 2024

The retail industry has gone through a huge transformation in the past two decades as shopping habits have gone from in-person to online. The number of people using websites and apps has never been higher and it is estimated that nearly 2.71 billion people will shop online in 2024, according to Oberlo. What’s more, this number is supposed to grow even more by the end of 2025.

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Retail TouchPoints

JUNE 17, 2024

People think about food an average of 226 times a day, according to research by Albertsons. Even accounting for food’s essential nature, that’s a lot of thoughts — but when you factor in everything that goes into the planning, shopping and preparing of all of the day’s meals, it starts to make a lot of sense. Albertsons’ Jill Pavlovich at CommerceNext.

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Shopping Consumer Planning Location 279

Inside Retail

JUNE 21, 2024

From one analyst’s perspective, the Australian mergers and acquisitions landscape is considered to be relatively subdued, but there are signs that confidence in the market is returning. Consumer confidence levels over the next 18 months will be crucial to the future of financially embroiled and not-so-financially embroiled businesses within the retail industry.

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Store Layout Returns Fashion Marketing 278

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Marketing

Retail Wire

JUNE 18, 2024

Apple has announced that it is discontinuing its pay-in-four option.

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Retail Focus

JUNE 20, 2024

With over 5 billion internet users, according to Forbes, it shouldn’t be surprising that many of us opt for the convenience of purchasing goods online. However, does this mean that the brick-and-mortar retail business model is set to become a thing of the past? Well, if you’re just as curious as us, make sure to keep reading as we’ll discuss below. The Digitisation of Retail With the internet becoming more commonplace in the late 90s, many physical industries moved online.

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Shopping 130

Retail TouchPoints

JUNE 17, 2024

Instacart has made advertisements on YouTube shoppable for CPG companies, leveraging its first-party data about consumers to identify and reach high-intent shoppers and receive closed-loop measurement on their campaigns. Consumers viewing these ads can click directly to an Instacart product page to buy the featured items for same-day delivery. Clorox and Publicis Media are the first two participants in the YouTube pilot program, which extends Instacart’s broader retail media collaboration with G

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Inside Retail

JUNE 20, 2024

After a 20-year career as one of Australia’s most sought-after TV presenters, Talitha Cummins has come full circle with the 2022 launch of her jewellery business The Cut. Cummins was first immersed in the fine jewellery world at the age of 16, and she worked in the industry with and was encouraged by her uncle, Craig Blizzard, a veteran jeweller with 50 years of experience.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience