Sat.Oct 26, 2024 - Fri.Nov 01, 2024

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Where’s the Meat? Subway Faces Lawsuit Over Skimpy Sandwiches

Retail Wire

Subway has been hit with a lawsuit alleging it “falsely advertises” the amount of meat in its steak and cheese sandwiches.

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What the Budget means for retail: Costs set to surge but business rates reform on the horizon

Retail Gazette

Retailers are facing a significant jump in costs following a National Insurance and minimum wage hike unveiled in Chancellor Rachel Reeves’ Budget, the first by a Labour government in 14 years. The industry is set to pay an additional £2.3bn in National Insurance when the increase in employer contributions comes into force in April next year. Last week, M&S boss Stuart Machin hit out at the plans, which it said was “a tax with no link to profit which hits bigger employers like us and o

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Is a large store network the key to success? Mosaic and Premier can’t agree

Inside Retail

The events of this week have brought the state of bricks-and-mortar in Australia’s rag trade into focus. If we let it, the voluntary administration of Mosaic Brands can show us the downside of having a large store network while the sale of Premier Investments’ Apparel Brands can show us the upside. The role of bricks-and-mortar sometimes gets lost by investors, shareholders and executives when examining the balance sheets of these rag trade giants.

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Esprit U.S. Subsidiaries File for Bankruptcy

Retail TouchPoints

Esprit has filed for bankruptcy protection for its U.S. subsidiaries, Esprit US Distributions Ltd. (USDS) and Esprit US Retail Inc. (USRI), according to Fashion United. The move follows Esprit’s bankruptcy filings for its European businesses in May 2024 , for the second time in four years, citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.

Wholesale 270
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Vestar Underway on $3 Million Renovation Project at District at Green Valley Ranch in Metro Las Vegas

Shopping Center

Henderson, Nev. — Vestar is underway on a $3 million renovation project at The District at Green Valley Ranch, a 385,000-square-foot retail development located in Henderson, roughly 15 miles outside Las… The post Vestar Underway on $3 Million Renovation Project at District at Green Valley Ranch in Metro Las Vegas appeared first on Shopping Center Business.

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McDonald’s Shares Fall After Company Announces Decreased Global Sales

Retail Wire

McDonald's shares have fallen following the company's announcement that global sales have decreased in Q3 2024 for the second consecutive quarter.

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As Gen Z Enters Prime Spending Years, Brands Sharpen Their Pitch

Retail TouchPoints

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services. They’re Gen Z, born between 1997 and 2012 and comprising 20.69% of the U.S. population — just a bit fewer than Baby Boomers ( 20.93% ) and the largest current group, millennials ( 21.

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Luxury brand pop-up store hyperlocal retail strategies

Retail Focus

Ghalia BOUSTANI. Retail Consultant | Published author | Visiting lecturer Hyper-local strategies have been increasingly applied by luxury brands to connect with specific communities through limited-time pop-up stores. Their ability to create highly curated experiences that are tailored to regional tastes, cultural preferences, and local consumers is made possible by this approach.

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First Watch Brings in a New ‘Double Decker Taco’ as Taco Bell Reportedly Ushers It Off Its Menu

Retail Wire

First Watch, a breakfast, lunch, and brunch restaurant that is slowly opening locations nationwide, has joined the Double Decker taco craze first launched by Taco Bell by unveiling its own take on the popular treat.

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How MFW’s student runway opens doors for Australia’s emerging designers

Inside Retail

This year’s Melbourne Fashion Week (MFW) student collections runway was held at The Lume – where the creativity was unconstrained, the designs were avant-garde and the emerging talent was front and centre. Out of the 40 students selected to represent the next generation of Australian designers, from Box Hill Institute, Holmesglen Institute, LCI Melbourne, RMIT School of Fashion and Textiles and Whitehouse Institute of Design Australia, Nam Tran took home the MFW Student Award.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Amazon Opens Immersive Virtual Holiday Shop

Retail TouchPoints

Amazon may be pulling back on brick-and-mortar , but stores, at least the digital kind, are clearly still a focus for the e-tailer. Exhibit #1: Amazon’s virtual holiday shop. The new 3D immersive experience joins a host of other virtual showrooms and stores powered by Amazon Beyond , the company’s virtual shopping division. The new Virtual Holiday Shop features a selection of top holiday gifts, interactive content, cheerful music and animations to help customers find the perfect gift for everyon

Shopping 272
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Sainsbury’s sells Argos credit card portfolio in £720m deal

Retail Gazette

Sainsbury’s has agreed to sell its Argos credit card portfolio NewDay Group as it continues to offload its banking services. The deal with the credit firm is expected to be worth £720m, in line with the expected net value of loan balances at the end of the first quarter next year when the deal will complete. The supermarket chain said the portfolio supported 20% of Argos sales and are used by some two million customers to manage the cost of their purchases.

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JPMorgan Chase Suing Customers for Check Fraud After ‘Infinite Money Glitch’

Retail Wire

In four civil lawsuits filed in three federal courts, banking behemoth JPMorgan is demanding the return of money allegedly withdrawn from Chase ATMs through a technical error collectively called the “infinite money glitch.

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‘The best in two years’: September retail sales edge up 2.3 per cent

Inside Retail

September retail sales remained sluggish, according to the Australian Retailers Association, but an analyst points out that the last quarter’s result was the best turnover in more than two years. “Retail volumes rose 0.4 per cent in the September quarter, marking the largest quarterly increase since the June quarter 2022, and that suggests that household consumption may be a little stronger in the September quarter than we’ve recently seen,” said Callam Pickering, Apac ec

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Patagonia Deploys New Resale Tech that Integrates Pre-Owned and New Products

Retail TouchPoints

Patagonia has become the first brand to make use of T r ove ’s new Resale Plugin, which allows brands to seamlessly integrate pre-owned items alongside new products on their existing ecommerce platforms. The Resale Plugin tool is designed to be a low-barrier solution for brands of all sizes to easily integrate resale into their offering. Trove has powered Patagonia’s existing Worn Wear resale program for years, and now Patagonia will be the first partner to adopt the Resale Plugin, further integ

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Selfridges losses double despite sales hike

Retail Gazette

Selfridges losses more than doubled in its latest annual results, despite witnessing a sales hike. Filings for Cambridge Retail Group Holding, which is owned by Central Group and Saudi Arabia’s Public Investment Fund, showed pre-tax loss hit £340m for the year to 3 February, compared to £126m losses the year prior. However, sales soared 95% to £1.6bn for the company, partly due to a rise in its finance bill including interest paid on borrowings.

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Woman Sues JetBlue for Breaking Tooth on Frozen Treat

Retail Wire

A woman filed a lawsuit against the airline, saying she was served a frozen solid ice cream sandwich during a transatlantic flight.

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Perfect Stranger drives Universal Store’s revenue up 19.3 per cent

Inside Retail

Universal Store Holdings enjoyed significantly higher direct-to-consumer sales in the first 17 weeks of the fiscal year, with Perfect Stranger leading the growth. The group’s D2C sales surged 19.3 per cent year on year, with Perfect Stranger soaring 111.1 per cent. Universal Store sales increased 15.5 per cent while Cheap Thrills Cycle jumped 7.4 per cent.

Wholesale 264
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Unwrap New Holiday Shoppers in 2024: The Gift of In-app Advertising

Retail TouchPoints

With a shorter-than-usual holiday shopping season ahead, competition for share of wallet will be exceptionally fierce. In addition to the compressed retail rush, Salesforce reports that 43% of consumers are carrying more debt than last year, making the fight for attention even more intense. As holiday bargain hunters flock to crowded malls and equally crowded online platforms, retailers will battle for visibility in inboxes, on social media and across the web.

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Most consumers plan to shop online this holiday season

Retail Dive

While some people started shopping during October’s promotions most consumers plan to start next month, according to research by Bain & Compnay.

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Birdcall Enters the Fast-Food Price Wars With Bird in a Box

Retail Wire

Birdcall may be a relatively young newcomer in the industry, but the chain is already offering special promos to compete in the fast-food price wars.

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Woolworths books higher sales in fiscal first quarter

Inside Retail

Woolworths Group enjoyed higher sales in the fiscal first quarter brought by higher revenue across all its segments. The group’s sales grew 4.5 per cent to $18 billion as its Australian food segment increased 3.8 per cent to $13.6 billion and Australian B2B segment rose 6.9 per cent to $1.47 billion. Its New Zealand food segment went up 1.4 per cent to $1.93 billion, while W Living soared 17 per cent to $1.36 billion, reflecting its acquisition of Petstock in January.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Primark to Open First of 5 Texas Stores Next Month

Retail TouchPoints

Irish apparel retailer Primark is continuing its brick-and-mortar expansion in the Southwest U.S. with the opening of its first Texas store next month and plans for four more locations in the state. Primark also signed a contract to open a flagship store in midtown NYC’s Penn District last month. The new store, located at La Plaza in McAllen, Texas, will feature 37,000 square feet of selling space when it opens Dec. 12, 2024 and will be the retailer’s 29 th U.S. location.

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Temu faces EU action over alleged illegal products

Retail Gazette

The EU has launched action against marketplace giant Temu over fears it is failing to stop the sale of illegal goods. A formal investigation has been launched today (31 October) with the European Commission, with the governing body claiming it had numerous concerns Temu was breaching the new Digital Services Act (DSA). One concern raised was that the etailer, which was hit with legal action over “manipulative practices” in May, did not have sufficiently robust systems to prevent “pr

Returns 110
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British Airways Cancels All Fights Between New York and London Airport Until 2025

Retail Wire

Passengers looking to leave London's Gatwick on British Airways may have to find alternate routes through early 2025.

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Strand unveils its new UK store concept – in Sydney

Inside Retail

Australian travel brand Strand has launched its flagship store in Westfield Bondi Junction. The store – whose concept will be launched in the UK soon – features products from brands including Samsonite, Antler, Nere, and Guess. It also displays designed and crafted leather handbags from Evity, Laura Jones and Aya. “Travel continues to play a key role in our wellbeing, and Strand wants to be a part of our customers’ life journey and adventures,” said Felicity McGahan, group CEO of Strand.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Mobile Wallets: Unlocking a Powerful New Marketing Channel

Retail TouchPoints

Earlier this year, Google added compelling new features to Google Wallet to help consumers get more out of their mobile wallet passes. With this update , developers can send wallet notifications, letting consumers receive notifications about any updates to cards or passes stored in their mobile wallet. As Google shares, that might look like a notification from your favorite coffee shop on their new daily special or an update if your assigned seat on your boarding pass changes.

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Using AI to craft hyper-personalised customer experiences for luxury brands

Retail Customer Experience

Against the backdrop of heightened customer expectations, brands need to go beyond traditional e-commerce sites, blanket marketing emails and generic social campaigns. Instead, retailers should look to AI to help them win across digital and in-store.

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Whataburger Releases Holiday-Themed Beverages

Retail Wire

Just in time for the season of giving, its time to treat yourself to a new series of holiday-themed beverages.

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Amazon’s third quarter net income surges 54.5 per cent

Inside Retail

Amazon’s net income has surged on the back of higher third-quarter sales, breaking the trend of a modest slowdown with a stronger pace of growth than it delivered the previous quarter. The e-comme rce giant’s net income soared 54.5 per cent year on year to US$15.3 billion ($23.27 billion) as net sales rose 11 per cent to $158.9 billion ($241.6 billion).

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.