Tokinomo
JANUARY 16, 2024
In the busy world of shopping and stores, retail branding is really important. It's not just about having a cool logo or a catchy slogan. Retail branding is all about mixing online and in-store strategies to stand out. It helps a store or brand connect with people, build trust, and keep customers coming back.
Retail Gazette
JANUARY 16, 2024
In 2023, the cost-of-living crisis persisted, weighed down by soaring inflation and economic uncertainty. As we enter the New Year, Retail Gazette asks the sector’s leaders what big trends they think will shape retail in 2024. Paul Marchant, CEO, Primark Inflation may be easing, however, Primark boss Marchant believes that value will remain top priority for customers and he says the chain is “well placed to meet this demand” The Primark chief also predicts we will see “an accel
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Retail TouchPoints
JANUARY 18, 2024
The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue, but you’d be forgiven for thinking that was the case because AI worked its way into almost every conversation and presentation at the 2024 NRF Big Show. The ubiquitousness of the topic alone says something, and the themes and commentary that arose throughout the show say even more.
Retail Focus
JANUARY 17, 2024
The Retail Visual Merchandising and Display Awards 2024 are rapidly approaching, and the growing excitement in the industry underscores the importance of securing a table or ticket for anyone involved in the retail sector. These awards, celebrated annually, are a coveted mark of excellence and innovation in the world of retail design and display. It’s an opportunity for professionals to showcase their skills, for brands to highlight their creativity, and for the industry to come together i
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Inside Retail
JANUARY 15, 2024
As we dive headfirst into 2024: Building intrapreneurship is about to become your leadership superpower. Yep, you heard us right. Intrapreneurship is the secret sauce that’ll have your retail empire soaring to new heights. So, what’s this buzzword we’re throwing at you? Intrapreneurship, folks, is all about cultivating an entrepreneurial spirit within your organisation.
Retail Wire
JANUARY 15, 2024
Kelly-Moore Paints, the renowned Bay Area paint company, has declared its total and permanent shutdown.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JANUARY 16, 2024
Several major Australian retailers and their customers have been targeted by wide-scale coordinated cyberattacks that stole their online information and made fraudulent transactions. Cybersecurity company Kasada recently revealed that cybercriminals have compromised more than 15,000 customer accounts of Mexican fast food chain Guzman y Gomez, liquor retailer Dan Murphy’s, streaming service Binge, home shopping network TVSN and Event Cinemas since November.
Retail Wire
JANUARY 16, 2024
The remarkable development of AI is not without some serious repercussions. A recent analysis by the reputable International Monetary Fund (IMF) indicates that nearly 40% of all jobs could be impacted by AI.
Tokinomo
JANUARY 16, 2024
Campaign corner Just like winning. In the run-up to the Super Bowl LVIII, Frito-Lay's NFL playoff campaign features three NFL veterans and numerous fans to suggest that enjoying fresh packs of Lay’s, Ruffles, Doritos, or Cheetos, collectively branded as “The Official Chip of Super Bowl LVIII” (even though Cheetos are technically puffs), feels akin to experiencing the triumph of winning the Super Bowl.
Retail TouchPoints
JANUARY 19, 2024
Put mildly, it has been a challenging few years for retailers. A historic pandemic with a double-whammy of supply chain and staffing issues as well as persistently high levels of inflation have up-ended a lot of industry norms and pushed consumers to increasing their scrutiny on where and how much they spend. Interestingly, coming off a summer spending spree, when credit card balances spiked in the third quarter to a $1.08 trillion record , we also just saw record-breaking spend online on Black
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Inside Retail
JANUARY 19, 2024
Burger brand Grill’d is partnering with former tennis World Number 1 and three-time Grand Slam champion Ash Barty to launch a limited-edition range of Barty Burgers. The burger chain will also donate $100,000 to the newly launched Ash Barty Foundation, through its Local Matters program. The goal is to make a positive impact on the lives of young Aussies through sport and education initiatives.
Retail Wire
JANUARY 15, 2024
A new confection has entered the market called "Darryl Makes Cookies," and it stands out with a positive message backed by one of the most legendary and iconic music artists of all time: Darryl McDaniels from Run-DMC.
Retail Focus
JANUARY 18, 2024
Beauty & wellbeing brand Rituals will be joining an array of companies opening a new store in the Caledonia Park Designer Outlet on Thursday, 18th January. To celebrate, Rituals will be hosting a launch event taking place on Saturday 20th January, 2024 for their consumers. “Rituals is another fantastic addition to Caledonia Park. Marking its debut outlet store within Scotland, it continues to drive our vision forward of delivering a quality destination that hosts a variety of fashion, beauty
Retail TouchPoints
JANUARY 15, 2024
Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Inside Retail
JANUARY 18, 2024
Australia’s Back to School (BTS) purchases are set to generate $2.5 billion in sales as students gear up to return to their classrooms. According to research by the Australian Retailers Association (ARA) and Roy Morgan, about 5 million Australians (24 per cent) will spend an average of $512 on BTS products. Of those polled, 44 per cent of Australians purchasing BTS indicated they would spend more than last year, 22 per cent said they would spend the same, and 34 per cent said they would spend le
Retail Wire
JANUARY 16, 2024
Costco Wholesale is currently exploring new ways to ensure the exclusivity of its membership. The experiment involves scanning membership cards at the entrance of warehouses.
Retail Focus
JANUARY 17, 2024
Canada’s leading book retailer approached Dalziel & Pow to create a concept for a key new opening in Toronto. This 16,000 sqft experience honours its Canadian roots and the community that makes each Indigo location a self-declared “happy place” for customers. Photography by BDP | Nick Caville The concept is a book-lovers paradise in the heart of downtown Toronto where in addition to a range of 40,000 books curated for the location, shoppers can experience a paper & stationery shop, hom
Retail TouchPoints
JANUARY 18, 2024
Mobile apps have become a critical customer engagement channel for retailers as they try to create and capture more value for, and from, their customers. It’s no surprise that industry research and earnings reports consistently reveal customers with a brand’s app are three to four times more valuable than customers without the app. And the majority of retailers (74%) agree that investing in mobile apps is key to driving profitability.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Inside Retail
JANUARY 18, 2024
Luxury fashion group Richemont has reported sales growth of 8 per cent to US$6 billion for its third quarter ended December 31, on the back of China’s retail recovery. Sales for the nine months ended December 31 surged 11 per cent, primarily driven by Japan, Asia Pacific and the Americas. Performance in Asia Pacific – where sales jumped 13 per cent – was fuelled by the 25 per cent sales growth of the Mainland China, Hong Kong and Macau businesses, more than offsetting softer performance in othe
Retail Wire
JANUARY 16, 2024
The CEO of Adidas, Bjørn Gulden, gave his personal cell number to all 60,000 Adidas employees, an unconventional yet strategic move to increase transparency within the company.
Wiser
JANUARY 16, 2024
A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. This data can be instrumental in making informed decisions to drive your sales and enhance your brand reputation. However, harnessing and interpreting this data can be a challenge without the right tools and expertise. This is where Wiser’s Retail Intelligence can play a pivotal role.
Retail TouchPoints
JANUARY 16, 2024
Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is that true across the board? Not necessarily. In some cases, personalization that’s too precise can underwhelm customers at best, and drive them away at worst. The concept of personalization itself needs to be tailored to age cohorts that demand it, those that don’t mind it, and those for whom it creates a negative experience.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Inside Retail
JANUARY 17, 2024
Retailers have reported delays and significant out-of-stocks as a result of the ongoing dispute between port operator DP World and the Maritime Union of Australia (MUA). The dispute has led to a two to eight week backlog in shipments and 48,000 shipping containers standing idle nationwide, according to the Australian Retailers Association (ARA). ARA CEO Paul Zahra said retailers have managed to minimise the negative impact on consumers, but warned the inconvenience of out-of-stocks and delays co
Retail Wire
JANUARY 19, 2024
Costco Wholesale, known for its wide-ranging product offerings and value for money, is making waves in the arena of luxury home décor. The bulk retailer is selling a floor mirror that bears an uncanny similarity to a high-end item from Anthropologie.
Wiser
JANUARY 17, 2024
Pricing plays a critical role in determining a product’s market position, sales growth, and profitability. A well-thought-out pricing strategy can be the difference between a product that flies off the shelves and one that lags behind. One such strategy that has gained traction for its effectiveness is life cycle pricing. Life cycle pricing is a dynamic approach that considers the various stages a product goes through, from introduction to the decline stage.
Retail TouchPoints
JANUARY 16, 2024
If you want to understand Gen Z (and that’s pretty important for any business that wants to grow), you have to understand the dichotomies that define this generation. To take just one pair of juxtaposing facts, Gen Z is indeed digital-first — but they do value the in-store experience, especially if the retailer can deliver “in-person experiences that can be differentiated by allowing for personalization and self-expression,” according to Lindy Li, Head of Customer Activation and Marketing at H&#
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Inside Retail
JANUARY 16, 2024
Fast Retailing said its Uniqlo unit filed a lawsuit in Japan against the operators of Shein, claiming the Chinese fashion company copied its round mini shoulder bag. The petition was filed on December 28 in the Tokyo District Court against Roadget Business Pte, Fashion Choice Pte, and Shein Japan, Fast Retailing said in a statement. The Japanese company is seeking “immediate cessation of sales of the imitation products and compensation for damages incurred,” it said.
Retail Wire
JANUARY 15, 2024
Discord, the popular communication platform, is laying off 170 staff, a significant 17% of its workforce. The CEO, Jason Citron, stated the move's aim is to enhance the company's focus and improve functionality, elevating its organizational agility.
Hyken
JANUARY 16, 2024
This is an important topic that every CEO, business owner, leader, manager, and supervisor must understand. When it comes to customer service and customer experience (CX), there is a difference between perception and reality. First, how we think our customers perceive our customer service and CX is often not the reality. It’s just our perception. Reality isn’t what we think or believe.
Retail TouchPoints
JANUARY 14, 2024
Microsoft has launched a new Retail Cloud Alliance (RCA) aimed at educating and empowering retailers to leverage cloud technology effectively. This collaborative program features Microsoft experts and resources alongside those from a number of partners, including Adobe , Amperity , Sunrise Technologies and Icertis. The alliance also includes an Advisory Council made up of retail subject matter experts hailing from Forrester Research , Texas A&M University , ThinkUncommon , Insider Trends and
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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