Sat.Jan 13, 2024 - Fri.Jan 19, 2024

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Retail Branding: Strategies for Building a Strong Identity

Tokinomo

In the busy world of shopping and stores, retail branding is really important. It's not just about having a cool logo or a catchy slogan. Retail branding is all about mixing online and in-store strategies to stand out. It helps a store or brand connect with people, build trust, and keep customers coming back.

Shopping 264
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Big in 2024: The trends Iceland, Primark, The Co-op and Matalan bosses are backing

Retail Gazette

In 2023, the cost-of-living crisis persisted, weighed down by soaring inflation and economic uncertainty. As we enter the New Year, Retail Gazette asks the sector’s leaders what big trends they think will shape retail in 2024. Paul Marchant, CEO, Primark Inflation may be easing, however, Primark boss Marchant believes that value will remain top priority for customers and he says the chain is “well placed to meet this demand” The Primark chief also predicts we will see “an accel

Fashion 132
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The Reality of AI in Retail: Executives Break Down Opportunities, Challenges at NRF

Retail TouchPoints

The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue, but you’d be forgiven for thinking that was the case because AI worked its way into almost every conversation and presentation at the 2024 NRF Big Show. The ubiquitousness of the topic alone says something, and the themes and commentary that arose throughout the show say even more.

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Secure Your Spot at the Prestigious 2024 Visual Merchandising and Display Awards

Retail Focus

The Retail Visual Merchandising and Display Awards 2024 are rapidly approaching, and the growing excitement in the industry underscores the importance of securing a table or ticket for anyone involved in the retail sector. These awards, celebrated annually, are a coveted mark of excellence and innovation in the world of retail design and display. It’s an opportunity for professionals to showcase their skills, for brands to highlight their creativity, and for the industry to come together i

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Building intrapreneurship: Your leadership superpower in 2024

Inside Retail

As we dive headfirst into 2024: Building intrapreneurship is about to become your leadership superpower. Yep, you heard us right. Intrapreneurship is the secret sauce that’ll have your retail empire soaring to new heights. So, what’s this buzzword we’re throwing at you? Intrapreneurship, folks, is all about cultivating an entrepreneurial spirit within your organisation.

Shipping 264
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Kelly-Moore Paints Shuts Down After 78 Years of Operation

Retail Wire

Kelly-Moore Paints, the renowned Bay Area paint company, has declared its total and permanent shutdown.

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Beyond the ‘New Year, New You’ Marketing Cliché: How Inspirational Commerce Can Reignite the Shopping Flame

Retail TouchPoints

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. Whether it’s eating better, working out more, cleaning out their makeup bags or refreshing their home décor, consumers are motivated to reset. January is a unique moment for ecommerce retailers and brands to use inspiration to bring shoppers back for more than just returns and clearance items post-holiday.

Marketing 264
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‘Credential stuffing’: retailers, thousands of customers hit by new cyber fraud

Inside Retail

Several major Australian retailers and their customers have been targeted by wide-scale coordinated cyberattacks that stole their online information and made fraudulent transactions. Cybersecurity company Kasada recently revealed that cybercriminals have compromised more than 15,000 customer accounts of Mexican fast food chain Guzman y Gomez, liquor retailer Dan Murphy’s, streaming service Binge, home shopping network TVSN and Event Cinemas since November.

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The Incredible Growth of AI and Its Impact on Jobs

Retail Wire

The remarkable development of AI is not without some serious repercussions. A recent analysis by the reputable International Monetary Fund (IMF) indicates that nearly 40% of all jobs could be impacted by AI.

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Google Shopping Ads, Metaverse in Retail, and Holiday Spending - Weekly Snacks #87

Tokinomo

Campaign corner Just like winning. In the run-up to the Super Bowl LVIII, Frito-Lay's NFL playoff campaign features three NFL veterans and numerous fans to suggest that enjoying fresh packs of Lay’s, Ruffles, Doritos, or Cheetos, collectively branded as “The Official Chip of Super Bowl LVIII” (even though Cheetos are technically puffs), feels akin to experiencing the triumph of winning the Super Bowl.

Shopping 264
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Tech, Talent, and Partner Innovation is the Secret Sauce for Retailers to Stay Competitive

Retail TouchPoints

Put mildly, it has been a challenging few years for retailers. A historic pandemic with a double-whammy of supply chain and staffing issues as well as persistently high levels of inflation have up-ended a lot of industry norms and pushed consumers to increasing their scrutiny on where and how much they spend. Interestingly, coming off a summer spending spree, when credit card balances spiked in the third quarter to a $1.08 trillion record , we also just saw record-breaking spend online on Black

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Grill’d serves an ace with Ash Barty partnership

Inside Retail

Burger brand Grill’d is partnering with former tennis World Number 1 and three-time Grand Slam champion Ash Barty to launch a limited-edition range of Barty Burgers. The burger chain will also donate $100,000 to the newly launched Ash Barty Foundation, through its Local Matters program. The goal is to make a positive impact on the lives of young Aussies through sport and education initiatives.

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ALDI Eliminates Plastic Bags in US Stores

Retail Wire

The supermarket chain is the first major U.S. retailer to eliminate plastic grocery bags.

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Rituals open first store in Gretna’s Caledonia Park

Retail Focus

Beauty & wellbeing brand Rituals will be joining an array of companies opening a new store in the Caledonia Park Designer Outlet on Thursday, 18th January. To celebrate, Rituals will be hosting a launch event taking place on Saturday 20th January, 2024 for their consumers. “Rituals is another fantastic addition to Caledonia Park. Marking its debut outlet store within Scotland, it continues to drive our vision forward of delivering a quality destination that hosts a variety of fashion, beauty

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Power of Play: Using Gamification to Elevate Retail Apps

Retail TouchPoints

Mobile apps have become a critical customer engagement channel for retailers as they try to create and capture more value for, and from, their customers. It’s no surprise that industry research and earnings reports consistently reveal customers with a brand’s app are three to four times more valuable than customers without the app. And the majority of retailers (74%) agree that investing in mobile apps is key to driving profitability.

Consumer 317
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Back-to-school spending tipped to hit $2.5 billion

Inside Retail

Australia’s Back to School (BTS) purchases are set to generate $2.5 billion in sales as students gear up to return to their classrooms. According to research by the Australian Retailers Association (ARA) and Roy Morgan, about 5 million Australians (24 per cent) will spend an average of $512 on BTS products. Of those polled, 44 per cent of Australians purchasing BTS indicated they would spend more than last year, 22 per cent said they would spend the same, and 34 per cent said they would spend le

Returns 287
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The Darryl Makes Cookies Brand by Legendary Hip-Hop Icon From Run-DMC Is Here

Retail Wire

A new confection has entered the market called "Darryl Makes Cookies," and it stands out with a positive message backed by one of the most legendary and iconic music artists of all time: Darryl McDaniels from Run-DMC.

Marketing 290
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INDIGO – New Store concept @ The Well partnering with Dalziel & Pow.

Retail Focus

Canada’s leading book retailer approached Dalziel & Pow to create a concept for a key new opening in Toronto. This 16,000 sqft experience honours its Canadian roots and the community that makes each Indigo location a self-declared “happy place” for customers. Photography by BDP | Nick Caville The concept is a book-lovers paradise in the heart of downtown Toronto where in addition to a range of 40,000 books curated for the location, shoppers can experience a paper & stationery shop, hom

Kiosk 147
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Retail TouchPoints

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience.

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Richemont’s third-quarter sales soar with China the standout market 

Inside Retail

Luxury fashion group Richemont has reported sales growth of 8 per cent to US$6 billion for its third quarter ended December 31, on the back of China’s retail recovery. Sales for the nine months ended December 31 surged 11 per cent, primarily driven by Japan, Asia Pacific and the Americas. Performance in Asia Pacific – where sales jumped 13 per cent – was fuelled by the 25 per cent sales growth of the Mainland China, Hong Kong and Macau businesses, more than offsetting softer performance in othe

Marketing 285
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Sheryl Sandberg Leaves Meta To Focus on Philanthropy

Retail Wire

In a recent development at Meta, previously known as Facebook, Sheryl Sandberg disclosed her intentions to step away from the board.

ATS 264
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Essential Knowledge for Streamlining Your Retail Store Audit Process

Wiser

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. This data can be instrumental in making informed decisions to drive your sales and enhance your brand reputation. However, harnessing and interpreting this data can be a challenge without the right tools and expertise. This is where Wiser’s Retail Intelligence can play a pivotal role.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Microsoft Leads the Charge to Help Retailers Harness Cloud Technology with New Industry Alliance

Retail TouchPoints

Microsoft has launched a new Retail Cloud Alliance (RCA) aimed at educating and empowering retailers to leverage cloud technology effectively. This collaborative program features Microsoft experts and resources alongside those from a number of partners, including Adobe , Amperity , Sunrise Technologies and Icertis. The alliance also includes an Advisory Council made up of retail subject matter experts hailing from Forrester Research , Texas A&M University , ThinkUncommon , Insider Trends and

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Retailers running out of stock as port dispute persists

Inside Retail

Retailers have reported delays and significant out-of-stocks as a result of the ongoing dispute between port operator DP World and the Maritime Union of Australia (MUA). The dispute has led to a two to eight week backlog in shipments and 48,000 shipping containers standing idle nationwide, according to the Australian Retailers Association (ARA). ARA CEO Paul Zahra said retailers have managed to minimise the negative impact on consumers, but warned the inconvenience of out-of-stocks and delays co

Shipping 278
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USDA’s Cattle on Feed Numbers Stir Up Market Expectations

Retail Wire

There have been some interesting developments from the most recent cattle market report from the United States Department of Agriculture (USDA).

Marketing 264
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Life Cycle Pricing: A Strategic Move for Your Business?

Wiser

Pricing plays a critical role in determining a product’s market position, sales growth, and profitability. A well-thought-out pricing strategy can be the difference between a product that flies off the shelves and one that lags behind. One such strategy that has gained traction for its effectiveness is life cycle pricing. Life cycle pricing is a dynamic approach that considers the various stages a product goes through, from introduction to the decline stage.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Does Personalization Always Improve CX? It Depends on Your Customers

Retail TouchPoints

Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is that true across the board? Not necessarily. In some cases, personalization that’s too precise can underwhelm customers at best, and drive them away at worst. The concept of personalization itself needs to be tailored to age cohorts that demand it, those that don’t mind it, and those for whom it creates a negative experience.

Consumer 289
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Uniqlo sues Shein over copycat bag design

Inside Retail

Fast Retailing said its Uniqlo unit filed a lawsuit in Japan against the operators of Shein, claiming the Chinese fashion company copied its round mini shoulder bag. The petition was filed on December 28 in the Tokyo District Court against Roadget Business Pte, Fashion Choice Pte, and Shein Japan, Fast Retailing said in a statement. The Japanese company is seeking “immediate cessation of sales of the imitation products and compensation for damages incurred,” it said.

Fashion 279
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Costco Trials Membership Verification Before Entry

Retail Wire

Costco Wholesale is currently exploring new ways to ensure the exclusivity of its membership. The experiment involves scanning membership cards at the entrance of warehouses.

Wholesale 264
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Macy’s to cut 3.5% of its workforce, close 5 mall anchors

Retail Dive

The moves come as Tony Spring prepares to take the reins from CEO Jeff Gennette, who said a year ago that store closures were mostly complete.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt