Retail TouchPoints
JUNE 12, 2023
AI in retail is everywhere. Walmart uses it to analyze what customers are buying and adjust inventories and supply chains automatically. Amazon’s legendary machine learning algorithms drive revenue by recommending products based on customers’ behavior. And the fashion brand Gucci, with the recently launched “Gucci Assistant,” chats up users as they move through the customer journey.
Inside Retail
JUNE 13, 2023
Homewares and multicooker retailer Instant Brands has collapsed and filed for bankruptcy protection as mounting debt threatens its operations. The US-based company and certain of its affiliates have initiated a “voluntary court-supervised” Chapter 11 procedure to continue “ongoing discussions” with its stakeholders regarding its financial position.
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Mass Relators
JUNE 14, 2023
NEW YORK — Apple retains its crown as the world’s most valuable brand, for the second year in a row, in the Kantar BrandZ Most Valuable Global Brands Report 2023. The latest ranking shows that the total brand value of the world’s top 100 brands now stands at $6.9 trillion for 2023. Despite a 20% drop in the overall index vs 2022, the Kantar BrandZ Top 100 retains its long-term growth trajectory, posting 47% growth compared to the pre-COVID (2019) level.
Retail Dive
JUNE 12, 2023
Inventories at the department store retailer were down 7% as it keeps its budget open to buy in-demand product.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Tokinomo
JUNE 13, 2023
Most brands are looking at new ways to promote their products and focusing on digital experiences, but they are forgetting about the store. While it is necessary to focus on creating immersive, digital experiences, shoppers are coming to the store prepared for a purchase and it is your biggest opportunity to convince them to choose your product.
Retail TouchPoints
JUNE 16, 2023
In Shein ’s ongoing efforts to stave off the threat of rival discount shopping app Temu (which overtook Shein as the No. 1 shopping app in America in April 2023), the company is expanding its product assortment beyond fashion and has signed agreements to sell products from brands including Skechers and Lansinoh. The product expansions will be enabled by Shein’s newly launched integrated marketplace , which opens the platform to third-party sellers.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
JUNE 16, 2023
Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Defining the brand story. Defining a brand story involves understanding the core elements that make your brand unique and compelling. A brand story is an ongoing narrative that evolves with your business and resonates with your audience. The more compelling and authentic the story is, the more it will connect with customers on a deeper level.
Tokinomo
JUNE 13, 2023
Campaign corner Good game. Coca-Cola and League of Legends are partnering up to create a unique beverage flavor designed for gamers. The partnership aims to tap into the growing popularity of esports and gaming culture. Coca-Cola plans to develop a new drink called " Coca-Cola GG ," with the "GG" representing the gaming term "good game." The flavor is expected to provide gamers with a refreshing and energizing experience.
Retail TouchPoints
JUNE 15, 2023
I don’t usually write stories in the first person, but I was inspired by Johnny Earle, Founder of Johnny Cupcakes — a “bakery” that doesn’t sell real food — to bend the rules of journalism just a bit. One of the big takeaways from his keynote at the 2023 Retail Innovation Conference & Expo in Chicago was about the importance of thinking outside the box as a way to stand out from the crowd: “Don’t just check boxes; create new boxes to check.
Inside Retail
JUNE 15, 2023
Seeking to “revolutionise the restaurant experience”, KFC has collaborated with sustainable startup SaveBoard to incorporate low-carbon construction made from 99 per cent recycled materials into its South Penrith store’s redesign. Aside from using recycled materials for construction, the site also has solar panels and energy-efficient LED lighting.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail Wire
JUNE 15, 2023
At 182,000 square-feet, the new H-E-B Plus is the largest store operated by the chain. HEB San Antonio is a Plus is Twice the Size of Previous Location The new location for the HEB San Antonio Plus! supermarket is located at: 9238 N.
Retail Focus
JUNE 13, 2023
According to the latest Legal & General’s Rebuilding Britain Index (RBI), only two-in-five people (42%) in the UK rate their local high street as good or very good. In fact, when factoring in the quality of local shops, cafes, eateries, banks, Post Offices and other amenities, London is the only region across the UK where more than half of residents (58%) were positive about their high street.
Retail TouchPoints
JUNE 13, 2023
In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. Today, we’re sharing five major emerging conversion optimization trends that your online business should incorporate to meet those changing behaviors, increase your online conversion rate and boost your overall revenue.
Inside Retail
JUNE 15, 2023
To protect consumer confidence and young children from unsafe products, the Australian Competition and Consumer Commission (ACCC) has revealed four priority areas it plans to address this year. ACCC deputy chair Catriona Lowe said it is “critical” to minimise the risks posed by unsafe products. “Addressing issues for young children, who are among the most vulnerable consumers, is our highest product safety priority.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Wire
JUNE 12, 2023
J.Crew’s new app gives users 48 hours advance notice on new merchandise launches, personalized recommendations and faster checkout. “We launched our J.Crew Passport loyalty program in the last couple of years, and we have seen a lot of success there,” said CMO Derek Yarbrough.
Retail Focus
JUNE 12, 2023
Today, SKIMS has announced the opening of its first-ever European pop-up experience at the iconic Corner Shop at Selfridges London. The brand continues to create one of a kind, viral retail activations for its customers and the latest immersive pop-up experience brings SKIMS Swim to Europe for the first time, allowing visitors the chance to shop the best-selling collection exclusively at Selfridges just in time for summer.
Retail TouchPoints
JUNE 15, 2023
A retailer’s marketing campaign is only as good as the creativity behind it, no matter how advanced the tools used to communicate it may be. This axiom is just as applicable to a modern metaverse-centered push as it is to an old-fashioned email campaign. It comes down to understanding and making the most of the medium, which Coach has taken to heart in its approach to digital innovation. “I dedicated my life making substantive experiences for people using whatever tools are available,” sai
Inside Retail
JUNE 14, 2023
Matthew Marshall has been appointed CEO of Retail Food Group (RFG), effective July 1. As head of retail with the group, Marshall was instrumental in implementing the business’ franchisee-first and customer-centric values and strategy and has been internally promoted from his current position as the head of retail, the company said. Matthew Marshall.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Wire
JUNE 16, 2023
The federal government’s decision to end its pause on student loan payments will mean that dollars now flowing to retailers and other businesses will be used for paying down their debts. Around 26.6 million people were not paying their loans back in the first quarter of 2023, according to the National Student Loan Data System.
Retail Focus
JUNE 14, 2023
Six Stories , the cult fashion brand renowned for its contemporary bridal wear and accessories, is captivating brides-to-be worldwide with its empowering philosophy and stunning collections. Founded in 2019 by childhood sweethearts Lucy Menghini and Ross Menghini, Six Stories has become a celebrated name in the bridal fashion industry, capturing the hearts of brides who seek elegance, individuality, and unforgettable experiences.
Retail TouchPoints
JUNE 15, 2023
Netflix has always been data-obsessed, long before that was seen as a must-have for any organization. And that focus on having a granular understanding of its customers and their behaviors has helped Netflix reshape an entire industry. According to Nikkia Reveillac, Netflix ’s Director of Consumer Insights, it’s something that any company can do with the right approach and focus.
Inside Retail
JUNE 13, 2023
For retailers selling products online across multiple markets on- and off-shore, selecting shipping partners can be a significant pain point in time, cost and convenience. Pack & Send, Australia’s most-recognised parcel courier and freight delivery reseller, has taken away that stress, by consolidating the services of the world’s top parcel and freight carriers into a single online access point under a single brand, Pack & Send.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Wire
JUNE 16, 2023
Andy Dunn, co-founder of Bonobos, is rejoining the business as a brand advisor after the company was sold to WHP Global earlier this year. WHP CEO Yehuda Shmidman said of bringing Mr.
Retail Focus
JUNE 13, 2023
Where Savile Row meets Park Avenue. Aston Martin proudly opens the doors to Q New York , its first ultra-luxury flagship on 450 Park Avenue, in New York City. The new location brings the highest levels of the iconic British brand’s bespoke service, Q by Aston Martin to North America for the very first time, providing the most sophisticated luxury specification experience available anywhere in the world.
Retail TouchPoints
JUNE 15, 2023
Stitch Fix has named former Macy’s Chief Customer and Digital Officer Matt Baer to the role of CEO and a member of the Board of Directors, effective June 26, 2023. Founder, interim CEO and Executive Chairperson of the Board Katrina Lake will work closely with Baer as he transitions into the role, then will continue on in her role as Executive Chairperson.
Inside Retail
JUNE 12, 2023
Domino’s is to close up to 70 of its corporate-owned stores across its global network and exit the Danish market as part of a wide-ranging efficiency review. In a stock exchange filing, the company said the right-sizing plan will incur between $80 million and $93 million in one-off costs but save the business $53 million to $59 million annually moving forward.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail Wire
JUNE 13, 2023
Consumer prices increased four percent year-over-year in May, the eleventh straight month that inflation has moderated, according to Labor Department data. Gas and grocery prices declined in May from the previous month, giving Americans some financial breathing room. When Will Inflation End?
Wiser
JUNE 13, 2023
For businesses of all sizes, the ability to accurately track and manage pricing is essential for success. Excel spreadsheets have long been the go-to tool for this task, but as companies grow and their pricing needs become more complex, it can be difficult to keep up with changes in pricing using Excel alone. The fact is that this method can be time-consuming, and manual data entry creates more opportunities for errors.
Retail TouchPoints
JUNE 12, 2023
Parfums Christian Dior , the perfumery and cosmetics division of LVMH Group ’s Christian Dior, has debuted a live online consultation service for its beauty customers. The new offering allows customers to “try on” makeup virtually with AR while getting live advice from a Dior salesperson, using tech from virtual try-on solution Perfect Corp. and live shopping solution Bambuser.
Inside Retail
JUNE 12, 2023
Penny Weber, an Australian entrepreneur, fashion designer and disability advocate, has produced the country’s first ‘Seated Jeans’ as part of an adaptable clothing line, The Shapes United. The Seated Jeans are intended for those with restricted movement, with the concept born from a conversation Weber had with a client at a Melbourne Disability Expo.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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