Retail TouchPoints

APRIL 15, 2025

Even before the U.S. imposed tariffs on 90 nations, retailers began preparing for the impact they will have on the cost of imported goods. However, to account for the additional expenses on imported goods without alienating their price-conscious customers, they will need to adjust by adopting a variety of new strategies. In recent years, inflation-driven price hikes forced shoppers to become more strategic in their spending.

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Promotions Merchant Services Consumer Planning 147

Retail Focus

APRIL 15, 2025

Retail is evolving quickly, and if you want to stay competitive, your offers need to do more than just entice. They should work smarter, adapt faster, and deliver value to both you and your customers. This article breaks down five innovative offer strategies that can give your retail business the edge. Keep reading to find out which tactics can help you increase conversions and drive real growth.

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Inside Retail

APRIL 15, 2025

Mothers Day is one of the most widely celebrated occasions in Australia, marked by expressions of gratitude and love towards mothers and maternal figures. The nature of the celebration has gradually evolved, with shifting trends and an expanding definition of motherhood. Here, I discuss the origins of Mothers Day, its participation trends and evolving celebrations, and how brands and retailers can better leverage it.

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Retail Bound

APRIL 15, 2025

In the fast-paced world of product startups, securing the right funding can often mean the difference between success and stagnation. Enter equity crowdfundinga game-changing solution for many entrepreneurs. Imagine raising the capital you need while simultaneously building a community of brand advocates. This dynamic approach not only democratizes fundraising but also offers a unique blend of capital and community.

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Marketing Planning Management ATS 52

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

ATS

365 Retail

APRIL 15, 2025

Dynamic targeting has become a vital strategy for online retailers who want to stand out and drive real results. If you want to increase conversions without slashing prices or relying on broad discounts, this approach offers a smarter way forward. Continue reading to find out how dynamic targeting can transform your eCommerce campaigns! What Is Dynamic Targeting?

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Inside Retail

APRIL 16, 2025

Australian specialty nursery retailer, Baby Bunting, will open its first concept store in Melbournes Maribyrnong this weekend, on April 19. The store is the first in a roll-out of a new ‘Stores of the Future’ format, which will open across Australia during the coming years. In collaboration with The General Store, the 2000sqm shop aims to deliver a simplified and inspiring shopping experience for new parents.

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Shopping Planning Consumer ATS 264

Retail Focus

APRIL 15, 2025

Three top stores have signed up to long-term stays in a big boost for Lincolns Waterside centre. H&M, Next and The Body Shop have all said they see a successful future at Waterside and want to be part of the centre for years to come. Fashion and homeware retailer H&M has said yes to a further 15 years at Waterside and is also investing in a major revamp to give the centres biggest store an exciting new look, feel and customer experience.

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Shopping Management Customer Experience Fashion 147

Retail Gazette

APRIL 16, 2025

Sainsburys has forecast flat profits for the year ahead as it looks to maintain momentum in a highly competitive market, despite reporting a solid 7.2% increase in annual profit. The UKs second-largest supermarket said it expects retail underlying operating profit for 2025/26 to come in at around 1bn slightly down from the 1.036bn it delivered in the year to March 1 and below analysts expectations of 1.08bn.

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Payment Services Returns Fulfillment Supermarket 104

Retail TouchPoints

APRIL 15, 2025

For 4/20, the day that Manhattan streets are supposed to reek of weed, iconic rolling papers brand Zig-Zag will sponsor the Cannabis Now Official 4/20 Countdown Celebration in Times Square, kicking off at 3 p.m. that day. Additionally, at the Charlie Fox dispensary in Times Square, the brand will debut Zig-Zag Through the Years, an immersive installation featuring vintage packaging from the brand which is more than 145 years old as well as cultural artifacts tracing Zig-Zags evolution through

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Promotions Marketing ATS Store Operations 214

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Inside Retail

APRIL 16, 2025

Long before she took the helm as country manager of Anko Philippines, Rachel Turners retail journey began with a childhood steeped in the rhythms of customer service, from making tea for salon patrons and swapping pocket change for comics to learning the nuances of human connection from behind the counter. With a career that has spanned leadership roles at Country Road, Aldi and Kmart Australia, Turner brings a rare blend of operational excellence, people-first leadership and market adaptability

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Management Fulfillment Store Operations Marketing 191

Retail Focus

APRIL 15, 2025

Shaftesbury Capital has announced that Swedish premium outdoor brand, Thule, has opened in Covent Gardens Seven Dials neighbourhood. Pioneers in creating solutions to simplify lifes adventures, Thules second UK store joins Covent Gardens substantial line-up of innovative new spaces from world leading brands. Thule has opened at 72 Neal Street in a 2,100 sq ft unit, showcasing its extensive range of premium products designed to provide the perfect solution for any journey.

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Accessories Outdoor Store Operations Management 147

Retail Wire

APRIL 14, 2025

Struggling with mounting debt and the impact of current tariffs, At Home may be headed to bankruptcy.

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ATS Home Furnishings 289

Retail TouchPoints

APRIL 17, 2025

Mothers Day is a retail dream. But its not just about one-off sales on one day in May. It is a chance to connect with two customers at once the child and the parent; the gift buyer and the recipient. Get it right, and they will not just shop with you this year but will come back long after the flowers have wilted and the chocolates have been eaten.

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Drop-Shipping Merchant Services Jewelry Returns 162

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Inside Retail

APRIL 15, 2025

In the competitive world of beauty retail, Sephora stands out for its innovative use of technology to create personalised customer experiences. Its not just selling makeup and skincare; its using marketing technology to build relationships and make customers feel special. For Australian retailers looking to boost customer engagement and drive sales, Sephora’s approach offers some valuable lessons.

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Customer Experience Marketing Shopping Advertising 173

Retail Focus

APRIL 17, 2025

Walk into any store – whether its a supermarket, a home goods chain, or a small local shop – and everything you see got there by road. From fresh fruit to flat-pack furniture, most of it was delivered by truck. And when that delivery doesnt happen on time, its not just inconvenient. It can throw off the whole supply chain. For retailers, especially those that rely on just-in-time deliveries, one missed truck can create a domino effect: empty shelves, missed sales, and unhappy custome

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Shipping Planning Supermarket Store Operations 130

Retail Wire

APRIL 14, 2025

Target continues to feel the consumer heat.

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Consumer 279

Retail TouchPoints

APRIL 17, 2025

Walmart has deployed geospatial technology to create a data science model that divides geographic areas into precise hexagonal grids, with the goal of optimizing delivery zones for greater efficiency. Redefining how it maps delivery areas has allowed Walmart to expand its reach to 12 million additional households across the U.S., increasing consumer access to same-day deliveries.

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Fulfillment Shipping Location Planning 147

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Inside Retail

APRIL 15, 2025

US-based performance sleep brand Bedgear is expanding into Australia with its flagship store at Warringah Mall in Sydneys Brookvale and a national rollout through Snooze. The store, supported by a partnership with Ironman Australia, offers products featuring temperature-regulating materials such as moisture-wicking Dri-Tec and cooling Ver-Tex layers.

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Promotions Location Marketing ATS 205

Retail Focus

APRIL 15, 2025

GAILs Bakery , renowned for bringing chef-quality sourdough bread to neighbourhoods across the UK, has partnered with Verkada , a leader in cloud-based physical security, to streamline its security and operational processes across its more than 170 locations. Led by Brett Parker, Property Director at GAILs Bakery, the bakery business has successfully deployed Verkada video security cameras, access control, and air quality sensors to enable remote management of its retail storefronts and bakeries

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Location Store Layout Management Customer Experience 113

Retail Gazette

APRIL 17, 2025

M&S is investing 90m in new and upgraded food halls across London, creating 450 new jobs in the capital. The investment will see the opening of six new food halls in Clapham, Covent Garden, Fulham Broadway, Putney, New Malden, and Leytonstone, all of which are subject to planning permission. The retailer said a further 11 stores in London will be renewed, including a major refresh of the iconic Pantheon store on Oxford Street.

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Location Planning Shopping ATS 110

Retail TouchPoints

APRIL 18, 2025

Theres an unspoken rule in ecommerce: you can get everything else right, but if you fail to deliver, youve failed the customer. Its not about packages; its about promises. Failed deliveries arent just logistical errors; theyre moments of broken trust. And in an industry as fiercely competitive as ours, trust is the currency that keeps customers coming back.

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Fulfillment Customer Experience Returns Marketing 147

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Inside Retail

APRIL 14, 2025

In the high-speed churn of mobile entertainment, a new format is quietly reshaping Asias digital content economy: the micro-drama. In China alone, these ultra-short episodic series have become a cultural juggernaut. According to a report by iResearch, the market size of micro-dramas in China last year reached US$6.85 billion and is expected to grow beyond $14.12 billion within the next five years.

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Retail Focus

APRIL 15, 2025

In the modern online environment,every retail business needs to offer high-quality web pages. Even if you offer minimal online services, being visible and professional in this space reflects how seriously you take your industry. Consistently offering high quality can also create challenges, however, especially when the requirements to keep customers happy and perfectly catered to are constantly changing.

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Management Marketing ATS 130

Retail Wire

APRIL 16, 2025

Southwest Airlines is cutting back its employees.

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Retail TouchPoints

APRIL 15, 2025

Family-owned supermarket Schnuck Markets has added DoorDash as an on-demand delivery option. The 100+ -store chain also will now accept SNAP/EBT payments on the DoorDash Marketplace, streamlining the shopping process for customers receiving government assistance. Our new partnership with DoorDash helps us reach our customers where and when its most convenient for them, said Chace MacMullan, Senior Director of Digital Experience at Schnucks in a statement, adding that being able to accept SNAP/EB

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Payment Services Supermarket Shopping Marketing 147

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Inside Retail

APRIL 14, 2025

JD Sports has recruited Tom Leak to run its local stores, effective April 14, according to the Australian Financial Review. Leak most recently worked as global GM of retail at luxury homewares chain Coco Republic. Prior to this, he was GM of retail at Rebel Sport. London-listed JD Sports Fashion has more than 3300 stores in 30 countries. The company entered Australia in 2017 and currently operates 66 stores in the market.

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Fashion Planning Marketing ATS 179

Retail Focus

APRIL 15, 2025

Small company owners must practice effective financial management to successfully navigate the intricacies of cash flow and attain sustainable development. Adopting a certified financial planner guarantees the company’s stability and growth potential in a cutthroat industry. Tools like Albert.com offer comprehensive budgeting, saving, and investing solutions for personal financial management, helping individuals achieve their financial goals.

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Management Payment Services Finance Accounting 130

Retail Wire

APRIL 12, 2025

Carnival Cruise Line recently announced the newest member of its fleet.

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Shipping 245