Retail Dive
AUGUST 9, 2022
New companies have grown rapidly by leveraging consumer trends during the pandemic. Now, they’re dealing with the consequences amid an economic downturn.
Small Biz Trends
AUGUST 7, 2022
No matter the industry, there are many different hard and soft skills a leader should develop to be an effective and inspiring presence on their team. While some required skills will be field-specific, skills like managing your time, speaking publicly, motivating and listening apply to all leadership positions. To help their fellow leaders hone the right capabilities, a panel of Young Entrepreneur Council (YEC) members weighed in on the following question: “What’s one skill you think
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Retail Focus
AUGUST 12, 2022
Dalziel & Pow have partnered with HUGO BOSS to redefine and design their new BOSS store concept and experience, which has just launched on Oxford Street, London. The purpose of the new concept is to redefine and create the new BOSS store experience, one that inspires customers to find their style confidence and #BeYourOwnBOSS. This concept reflects the brand’s new creative direction, aimed at the millennial shopper, better telling the brand’s stories and inspiring more ways to connect and we
Retail TouchPoints
AUGUST 9, 2022
Crate & Barrel Holdings Inc. (CBH) is digging deeper into sustainability via corporate responsibility and responsible design across its Crate & Barrel , CB2 , Crate & Kids and Hudson Grace brands. The company shared its plans for a holistic approach as multiple retail businesses, particularly in the home and interiors categories, increase their eco efforts.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Inside Retail
AUGUST 9, 2022
Amazon Australia is promising its Prime members free next-day delivery in “most areas of” Melbourne and Sydney. Billed a little misleadingly as “One-Day Delivery” the online behemoth says the initiative will see Prime members receive their goods the following day “on eligible items” with an order cut-off time “which can be as late as midnight”. Goods will be delivered the next day without a minimum spend required.
Tokinomo
AUGUST 10, 2022
A pandemic, the rising inflation and cost-of-living, everchanging trends, demanding customers, and supply chain issues. These are just a few things that impact the retail industry. While most articles and statistics discuss the retail sector as a whole, we’ve decided to focus on a part of retail that is essential for everybody: groceries.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
AUGUST 9, 2022
There are strong signs that the “Great Resignation” is still having a major impact on the U.S. job market as a whole, and on the retail and hospitality industries in particular. That’s in part because employers’ difficulty filling jobs has itself become a big factor in job dissatisfaction. According to the 2022 Job Seeker Nation Report from Employ , based on a survey of more than 1,500 workers earlier this year: 40% of workers report high levels of turnover and increased workloads at their compa
Inside Retail
AUGUST 10, 2022
Adore Beauty Group CEO Tennealle O’Shannessy is to step down prompting a global search by the company’s board for a replacement. In an ASX filing, Adore chair Marina Go said O’Shannessy would leave the company in February next year to take up a new role as CEO and MD of the Australian-listed company IDP Education. Go paid tribute to the outgoing CEO’s “outstanding leadership and contribution during a particularly challenging couple of years”.
Tokinomo
AUGUST 8, 2022
Campaign scoop. Keeping it cool. Some things should never change, while others might need some refreshing from time to time. Sprite’s latest commercial shows us that good things should remain unchanged, like the original taste of Sprite. While the taste remains the same, the appearance has changed because of their new bottle.
Retail Focus
AUGUST 12, 2022
Grosvenor has announced that designer retailer, Tessuti , has opened its new global flagship store at Liverpool ONE, demonstrating the brand’s ongoing vote of confidence in the destination. The new location on Paradise Street follows Tessuti’s consistently strong performance at Liverpool ONE and spans two floors measuring 22,000 sq ft. Boasting Tessuti’s biggest store to date, this is four times the size of the previous Liverpool ONE site. .
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail TouchPoints
AUGUST 8, 2022
UNIQLO parent Fast Retailing will open its first GU retail store in the U.S. this fall with a pop-up shop in New York City’s SoHo neighborhood. The 2,900-square-foot ground floor space will be GU’s first store outside Asia and will offer a selection of on-trend clothing and accessories for men and women. Sharing its FY2023 plans in an April 2022 statement, Fast Retailing, which also owns fashion brand Theory , noted that it was inspired by the strength of the North American market.
Inside Retail
AUGUST 11, 2022
After two years of investigations into alleged “exploitation and award contraventions” workers union SDA is seeking backpay and compensation for more than 250,000 current and former staff of McDonald’s it claims have been systematically denied 10-minute rest breaks. The SDA is seeking at least $250 million in compensation and penalties in what it describes as a “mega” claim lodged with the Federal Court against McDonald’s Australia and 323 franchisees. .
Retail Wire
AUGUST 12, 2022
Bicycle sales were white hot during the early parts of the pandemic, which led many bike shops to stock up on inventory. Sales have slowed of late with shops looking for ways to move their merchandise. Sales at U.S. bicycle retailers fell seven percent for the first half of 2022.
Retail Focus
AUGUST 10, 2022
Napoleon once described the UK as a “nation of shopkeepers”. While intended as an insult, Brits are pretty happy with that depiction as we are, indeed, a country of ingenious and creative entrepreneurs that are always looking for new ways to serve our customers better. . No more so is that spirit visible than in the retail space, where a true nation of shopkeepers are constantly evolving their offering to face the challenges and opportunities that face them. .
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail TouchPoints
AUGUST 8, 2022
Shopify and Klaviyo have entered a product partnership, with Klaviyo serving as the recommended email solution partner for Shopify Plus. Additionally, Shopify is making a strategic investment in Klaviyo to build upon the long-term collaboration between the platforms. Klaviyo also will receive early access to new Shopify development features, with the goal of helping Klaviyo and Shopify accelerate new technologies designed to help retailers navigate recent shifts in online marketing.
Inside Retail
AUGUST 11, 2022
Department store giant David Jones unveiled the latest Spring/Summer collections this week in its Elizabeth Street flagship in Sydney. Titled Wonderworld, the runway featured a diverse range of models showcasing next season’s collections from local and international brands, with five showings executed between Wednesday and Friday for industry insiders and consumers.
Retail Wire
AUGUST 12, 2022
The U.S. Postal Service is putting through a temporary price hike to help cover additional handling costs throughout the Christmas holiday selling season. The USPS said that this year’s increases are similar to ones it has instituted in the past.
Retail Focus
AUGUST 9, 2022
Sports Direct has opened the doors to a brand-new 35,000sq. ft store in Preston, as part of the group’s strategic expansion plans. The store, which is situated in Deepdale Shopping Park houses Sports Direct, USC, Evans Cycles and GAME as well as a Belong esports arena. James France, Group Head of Real Estate at Frasers Group said: “With each new store opening, we continue to establish ourselves as the leading destination for sports and lifestyle.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail TouchPoints
AUGUST 8, 2022
Ecommerce juggernaut Alibaba isn’t immune to the economic forces weighing down other retailers, particularly as new lockdowns in mainland China dampen hopes for an imminent recovery. The Chinese tech firm has reportedly shed close to 10,000 employees in anticipation of an economic downturn, according to the South China Morning Post. Exactly 9,241 employees reportedly left the company during its latest financial quarter, from April to June, leaving the company’s rolls at 245,700.
Inside Retail
AUGUST 11, 2022
German discount retailer Aldi is opening a “Dumpling Truck” pop-up, serving takeaway dinners a box of six Urban Eats dumplings for less than $1.50. From 5 pm to 7 pm tonight, (Friday), the Aldi Bankstown Central will turn into a takeaway shop, offering shoppers dumplings for $1.44 per serve – less than what some consumers pay for delivery. According to research commissioned by the retailer, almost half (46 per cent) of Aussies pay $15 to $20 on takeaway food per person per order.
Retail Wire
AUGUST 11, 2022
Salvatore Ferragamo is partnering with Farfetch, the online luxury goods retailer, in a bid to attract younger Millennials and Gen-Z shoppers. “Farfetch is the leading digital platform in luxury fashion and represents the ideal partner to further boost Ferragamo’s omnichannel innovation, fuelling our plans to reach new, younger audiences and accelerate our growth,” said Ferragamo CEO Marco Gobbetti.
Retail Focus
AUGUST 9, 2022
Marc Jacobs returns to London with the opening of its Regent Street flagship – the largest boutique outside of the United States. Accented with bright pink neon signs and featuring a custom-built photo booth, the 2666sqft store is the first location in the country where clients can discover Marc Jacobs ready-to-wear, including the monogram collection first seen on the runway for AW21.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail TouchPoints
AUGUST 9, 2022
An old advertising slogan warned that we “never get a second chance to make a first impression,” and it’s a thought retailers should take to heart as they seek solutions for scheduling customer appointments. “Appointments represent the very first one-to-one experience with a potential gateway to your most precious asset — your brand,” said Angie Tiwari, Director of Sales at JRNI.
Inside Retail
AUGUST 8, 2022
Ampol has opened its first pilot AmpCharge electric vehicle (EV) charging site, outside a Woolworths MetroGo store in Alexandria, Sydney. Matt Halliday, Ampol’s MD and CEO, said the business’ shift to offer new energy solutions supports the uptake of battery electric vehicles across Australia. “As the energy needs of our customers evolve and more of us are choosing electric vehicles, Ampol is also transitioning to provide a range of fast and reliable electric vehicle charging solutions.”.
Retail Wire
AUGUST 11, 2022
Warby Parker lowered its financial forecast for the year and cut 63 jobs, about 15 percent of its corporate workforce, as it seeks to cut costs. “We are taking a disciplined approach to managing costs to set us up for sustainable growth and profitability,” said CFO Steve Miller.
Retail Focus
AUGUST 10, 2022
The restrictions imposed during the coronavirus pandemic resulted in many people learning new skills or returning to hobbies that had previously fallen by the wayside. In some cases, it has led to a complete career change. If you’ve decided to take the plunge and set up a retail business, this article includes some top tips to help you with every step from writing a business plan to organising your marketing strategy and financials.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail TouchPoints
AUGUST 8, 2022
For retail tech teams, the ultimate sign of success is, ironically, when their work goes unnoticed — there’s nothing worse than a site crashing after an upgrade or a buggy new feature that causes customer uproar. So the fact that Rent the Runway moved its entire IT infrastructure and ecommerce platform over to the cloud without anyone really noticing was a triumph for CTO Larry Steinberg and his team.
Inside Retail
AUGUST 10, 2022
In the wake of the e-commerce boom spurred by the global pandemic, the online retail landscape is now more fragmented than ever. With marketplaces serving as “digital malls”, shopping inspiration coming from social media content and curated experiences in high demand, brands are trying to succeed on several fronts at once. . Unlike the early years of e-commerce, today’s environment requires diversification across an appropriate variety of channels to strengthen visibility; brands must be active
Retail Wire
AUGUST 10, 2022
Bottlenecks in the global supply chain have eased in recent months as demand has slowed and overseas factories operate without COVID-19-related interruptions. “It’s a massive traffic jam that is now unclogging,” said Phil Levy, chief economist at Flexport.
Retail Focus
AUGUST 11, 2022
While pricing sensitivity is rising amongst shoppers as the cost-of-living and inflationary pressures hit household budgets, UK shoppers would pay more for products carrying better quality product data, the latest data from Ak eneo , the global leader in product experience management (PXM) and product information management (PIM), reveals. Original research of over 1,800 shoppers in its latest 2022 B2C Survey: Product Experience Satisfaction Around the World ’ Report, showed that six in ten (
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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