Sat.Aug 06, 2022 - Fri.Aug 12, 2022

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Retail disruptors are turning to layoffs to cut costs and restructure

Retail Dive

New companies have grown rapidly by leveraging consumer trends during the pandemic. Now, they’re dealing with the consequences amid an economic downturn.

Consumer 128
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10 Important Skills Every Leader Should Build

Small Biz Trends

No matter the industry, there are many different hard and soft skills a leader should develop to be an effective and inspiring presence on their team. While some required skills will be field-specific, skills like managing your time, speaking publicly, motivating and listening apply to all leadership positions. To help their fellow leaders hone the right capabilities, a panel of Young Entrepreneur Council (YEC) members weighed in on the following question: “What’s one skill you think

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BOSS launch new Oxford Street store concept and experience

Retail Focus

Dalziel & Pow have partnered with HUGO BOSS to redefine and design their new BOSS store concept and experience, which has just launched on Oxford Street, London. The purpose of the new concept is to redefine and create the new BOSS store experience, one that inspires customers to find their style confidence and #BeYourOwnBOSS. This concept reflects the brand’s new creative direction, aimed at the millennial shopper, better telling the brand’s stories and inspiring more ways to connect and we

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Crate & Barrel Enhances Sustainability With Commitment to Eco-Friendly Products

Retail TouchPoints

Crate & Barrel Holdings Inc. (CBH) is digging deeper into sustainability via corporate responsibility and responsible design across its Crate & Barrel , CB2 , Crate & Kids and Hudson Grace brands. The company shared its plans for a holistic approach as multiple retail businesses, particularly in the home and interiors categories, increase their eco efforts.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Amazon Australia offers ‘One-Day’ free delivery – with many catches

Inside Retail

Amazon Australia is promising its Prime members free next-day delivery in “most areas of” Melbourne and Sydney. Billed a little misleadingly as “One-Day Delivery” the online behemoth says the initiative will see Prime members receive their goods the following day “on eligible items” with an order cut-off time “which can be as late as midnight”. Goods will be delivered the next day without a minimum spend required.

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The future of grocery retail | Expert round-up

Tokinomo

A pandemic, the rising inflation and cost-of-living, everchanging trends, demanding customers, and supply chain issues. These are just a few things that impact the retail industry. While most articles and statistics discuss the retail sector as a whole, we’ve decided to focus on a part of retail that is essential for everybody: groceries.

More Trending

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Study: 82% of Retail Workers Say Stress and Burnout Have Increased

Retail TouchPoints

There are strong signs that the “Great Resignation” is still having a major impact on the U.S. job market as a whole, and on the retail and hospitality industries in particular. That’s in part because employers’ difficulty filling jobs has itself become a big factor in job dissatisfaction. According to the 2022 Job Seeker Nation Report from Employ , based on a survey of more than 1,500 workers earlier this year: 40% of workers report high levels of turnover and increased workloads at their compa

Planning 317
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Adore Beauty CEO resigns to take up new role

Inside Retail

Adore Beauty Group CEO Tennealle O’Shannessy is to step down prompting a global search by the company’s board for a replacement. In an ASX filing, Adore chair Marina Go said O’Shannessy would leave the company in February next year to take up a new role as CEO and MD of the Australian-listed company IDP Education. Go paid tribute to the outgoing CEO’s “outstanding leadership and contribution during a particularly challenging couple of years”.

Planning 263
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Shopper Marketing Weekly Snacks #18

Tokinomo

Campaign scoop. Keeping it cool. Some things should never change, while others might need some refreshing from time to time. Sprite’s latest commercial shows us that good things should remain unchanged, like the original taste of Sprite. While the taste remains the same, the appearance has changed because of their new bottle.

Marketing 246
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Tessuti opens global flagship at Liverpool ONE

Retail Focus

Grosvenor has announced that designer retailer, Tessuti , has opened its new global flagship store at Liverpool ONE, demonstrating the brand’s ongoing vote of confidence in the destination. The new location on Paradise Street follows Tessuti’s consistently strong performance at Liverpool ONE and spans two floors measuring 22,000 sq ft. Boasting Tessuti’s biggest store to date, this is four times the size of the previous Liverpool ONE site. .

ATS 278
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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UNIQLO Sibling Brand GU to Test North American Market With NYC Pop-Up

Retail TouchPoints

UNIQLO parent Fast Retailing will open its first GU retail store in the U.S. this fall with a pop-up shop in New York City’s SoHo neighborhood. The 2,900-square-foot ground floor space will be GU’s first store outside Asia and will offer a selection of on-trend clothing and accessories for men and women. Sharing its FY2023 plans in an April 2022 statement, Fast Retailing, which also owns fashion brand Theory , noted that it was inspired by the strength of the North American market.

Marketing 317
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McDonald’s faces ‘mega’ $250 million backpay claim in Federal Court

Inside Retail

After two years of investigations into alleged “exploitation and award contraventions” workers union SDA is seeking backpay and compensation for more than 250,000 current and former staff of McDonald’s it claims have been systematically denied 10-minute rest breaks. The SDA is seeking at least $250 million in compensation and penalties in what it describes as a “mega” claim lodged with the Federal Court against McDonald’s Australia and 323 franchisees. .

ATS 246
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4 Benefits of Automated MAP Price Monitoring for Brands

Wiser

Retailers modify prices, costs, discounts, and more every single day. All these little pricing changes are integral if they want their eCommerce businesses to stay relevant. From a brand manufacturer perspective, however, these daily price changes can be a cause for concern. This is because price is directly correlated with brand value. Whether we as consumers acknowledge it or not, price definitely impacts our opinion of a product.

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The Challenges and Opportunities Facing City Centre Retail

Retail Focus

Napoleon once described the UK as a “nation of shopkeepers”. While intended as an insult, Brits are pretty happy with that depiction as we are, indeed, a country of ingenious and creative entrepreneurs that are always looking for new ways to serve our customers better. . No more so is that spirit visible than in the retail space, where a true nation of shopkeepers are constantly evolving their offering to face the challenges and opportunities that face them. .

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Shopify Makes Strategic Investment in Klaviyo as Solution Providers Enter Product Partnership

Retail TouchPoints

Shopify and Klaviyo have entered a product partnership, with Klaviyo serving as the recommended email solution partner for Shopify Plus. Additionally, Shopify is making a strategic investment in Klaviyo to build upon the long-term collaboration between the platforms. Klaviyo also will receive early access to new Shopify development features, with the goal of helping Klaviyo and Shopify accelerate new technologies designed to help retailers navigate recent shifts in online marketing.

Marketing 312
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Welcome to Wonderworld: David Jones showcases natural beauty on the runway

Inside Retail

Department store giant David Jones unveiled the latest Spring/Summer collections this week in its Elizabeth Street flagship in Sydney. Titled Wonderworld, the runway featured a diverse range of models showcasing next season’s collections from local and international brands, with five showings executed between Wednesday and Friday for industry insiders and consumers.

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Networking Demystified: Why Wi-Fi 6E is Hot and Why You Should Care

Cisco Retail

Wi-Fi 6E is here and the worldwide Wi-Fi community is buzzing about it. But why is it a major change? What does it mean for people’s Wi-Fi experience and infrastructure vendors like Cisco? And why are Cisco engineers excited about the opportunities for innovation? Read on to learn about the details of 6E and how this technology transition can enhance your career too.

Outdoor 145
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Sports Direct opens new store in Preston

Retail Focus

Sports Direct has opened the doors to a brand-new 35,000sq. ft store in Preston, as part of the group’s strategic expansion plans. The store, which is situated in Deepdale Shopping Park houses Sports Direct, USC, Evans Cycles and GAME as well as a Belong esports arena. James France, Group Head of Real Estate at Frasers Group said: “With each new store opening, we continue to establish ourselves as the leading destination for sports and lifestyle.

Planning 182
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Reports: Alibaba Lays Off 10,000 as New Lockdowns Dampen Chinese Recovery

Retail TouchPoints

Ecommerce juggernaut Alibaba isn’t immune to the economic forces weighing down other retailers, particularly as new lockdowns in mainland China dampen hopes for an imminent recovery. The Chinese tech firm has reportedly shed close to 10,000 employees in anticipation of an economic downturn, according to the South China Morning Post. Exactly 9,241 employees reportedly left the company during its latest financial quarter, from April to June, leaving the company’s rolls at 245,700.

Consumer 312
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Aldi opens Dumpling Truck, serving meals for less than $1.50

Inside Retail

German discount retailer Aldi is opening a “Dumpling Truck” pop-up, serving takeaway dinners a box of six Urban Eats dumplings for less than $1.50. From 5 pm to 7 pm tonight, (Friday), the Aldi Bankstown Central will turn into a takeaway shop, offering shoppers dumplings for $1.44 per serve – less than what some consumers pay for delivery. According to research commissioned by the retailer, almost half (46 per cent) of Aussies pay $15 to $20 on takeaway food per person per order.

Consumer 246
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To Upgrade, or Simply Renew? That is the Question.

Cisco Retail

Cisco DNA for SD-WAN and Routing subscription software has been around for the better part of three years now. If you are one of the many customers that took advantage of this subscription back then , you are faced with a decision. No, the decision isn’t whether or not to renew. Renewal is a given, presuming you still plan to migrate over to SD-WAN, or plan to continue to use the SD-WAN functionality enabled by Cisco DNA Software.

Planning 145
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Marc Jacobs now open at 110 Regent Street

Retail Focus

Marc Jacobs returns to London with the opening of its Regent Street flagship – the largest boutique outside of the United States. Accented with bright pink neon signs and featuring a custom-built photo booth, the 2666sqft store is the first location in the country where clients can discover Marc Jacobs ready-to-wear, including the monogram collection first seen on the runway for AW21.

ATS 182
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How to Boost Revenues, Enhance CX With Appointment Scheduling Solutions

Retail TouchPoints

An old advertising slogan warned that we “never get a second chance to make a first impression,” and it’s a thought retailers should take to heart as they seek solutions for scheduling customer appointments. “Appointments represent the very first one-to-one experience with a potential gateway to your most precious asset — your brand,” said Angie Tiwari, Director of Sales at JRNI.

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Dusk launches Streets ice cream-inspired fragrance range

Inside Retail

Streets ice cream and home fragrance brand Dusk have teamed up to re-imagine “childhood favourites” into fragrances. The ice cream-inspired fragrance range includes candles, fragrant oils, tealights, and melts in the scents of Bubble O’ Bill, Golden Gaytime, Rainbow Paddle Pop, and Splice. “Scents are known to have a strong link to people’s memories, and what better way to bring back the memories of sunshine and summer than with our Streets x Dusk range, said Annie Lucchitti, marketing manager f

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Join the SD-WAN webinar: How to Extend Network Visibility and Optimize the SaaS Experience

Cisco Retail

Today’s hybrid work environments make it increasingly difficult to monitor, secure and optimize network connectivity and application performance. 40% of enterprises stated that accommodating new applications was the biggest business challenge their IT team must face (1) and 70% of enterprises increased their use of cloud services during the pandemic (2).

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How To Set Up A Retail Business

Retail Focus

The restrictions imposed during the coronavirus pandemic resulted in many people learning new skills or returning to hobbies that had previously fallen by the wayside. In some cases, it has led to a complete career change. If you’ve decided to take the plunge and set up a retail business, this article includes some top tips to help you with every step from writing a business plan to organising your marketing strategy and financials.

Planning 147
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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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How Rent the Runway Boosted Talent, Sustainability and CX by Moving to the Cloud

Retail TouchPoints

For retail tech teams, the ultimate sign of success is, ironically, when their work goes unnoticed — there’s nothing worse than a site crashing after an upgrade or a buggy new feature that causes customer uproar. So the fact that Rent the Runway moved its entire IT infrastructure and ecommerce platform over to the cloud without anyone really noticing was a triumph for CTO Larry Steinberg and his team.

Consumer 310
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Ampol unveils its first electric charging outlet, in Sydney

Inside Retail

Ampol has opened its first pilot AmpCharge electric vehicle (EV) charging site, outside a Woolworths MetroGo store in Alexandria, Sydney. Matt Halliday, Ampol’s MD and CEO, said the business’ shift to offer new energy solutions supports the uptake of battery electric vehicles across Australia. “As the energy needs of our customers evolve and more of us are choosing electric vehicles, Ampol is also transitioning to provide a range of fast and reliable electric vehicle charging solutions.”.

Planning 246
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Vacations and IT Operations: Calm the Chaos

Cisco Retail

L earn more about Cisco Intersight – Blog 1 of 3 in a weekly series where we explore how to get the most from your vacation and hybrid cloud management. As I prepare to head out on summer vacation, I can’t help but realize that planning a vacation is a lot like managing IT operations. Both require coordinating a handful of individual tasks (from booking flights and reserving a hotel to deploying servers and resolving issues and more).

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How to Own Your Brand Footprint

Small Biz Trends

Digital marketing has opened lots of new opportunities to big and small businesses. And yet, it has come with some risks as well, including an increased and always looming danger of a reputation crisis. As the consumers’ expectations are growing and the cancel culture is getting stronger, any brand’s odds of being publicly disapproved and criticized is getting only stronger.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt