Sat.Mar 04, 2023 - Fri.Mar 10, 2023

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Four ways to support your team for better mental health 

Inside Retail

You’re probably aware of the critical role you have in the operations of your company, as a leader. But, do you know the impact you have on the mental health of your team? Recent research by The Workforce Institute at UKG , indicates that 69 per cent of people think their manager has more impact on their mental health than their therapist or doctor, and a similar impact on their partner.

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Sephora UK Opens Its First Physical Store in Westfield White City, London

Retail Focus

SEPHORA, the global beauty retailer, has opened its first physical store in the UK at Westfield White City in West London. Customers, who had eagerly awaited the opportunity to shop in-store after the unprecedented demand following the launch of its website and app last autumn, can now enjoy a retail space spanning over 6,000 square feet. The store boasts next-generation design features that enhance the retail experience for customers, including soft geometric shapes, ambient lighting, textured

Shopping 182
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J.C. Penney hasn’t had to release its finances since 2020. Here’s how the retailer is doing.

Retail Dive

The department store insists it’s on a “strong financial footing,” but filings show ongoing volatility under its post-bankruptcy ownership.

Finance 116
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EuroShop 2023: insights, new launches and global community moments

Tokinomo

Didn’t get a chance to go to EuroShop 2023? Don’t worry, we’ll give you a quick overview of the most important topics discussed at the event. Also, we’ll show you what Tokinomo brought to the trade fair and share a few community moments & stories. Read on to see why so many people stopped by our stand.

ATS 246
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Claire’s Aims High (and Wide) with Next-Gen Paris Store, U.S. Grocery Expansion

Retail TouchPoints

Claire’s is celebrating the opening of its next-generation store in Paris with a Fashion Week event on March 6, 2023 that will spotlight the brand’s partnership with fashion designer Nicola Formichetti and V Magazine. At the same time the brand also is expanding its presence across grocery stores in the U.S. Parisian Store Offers Glimpse into Claire’s Future The 1,200-square-foot Parisian store was designed in collaboration with Formichetti, who is currently serving as Claire’s Creative D

Grocer 306
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How Tag Heuer is evolving to stand the test of time

Inside Retail

Global watch brand Tag Heuer is gearing up to grow in Australia after going through a period of consolidation. Here, we speak with the brand’s general manager, Van Mulryan, about the new Tag Heuer boutique in Adelaide, the increased demand for luxury items and how her upbringing has shaped her career. Inside Retail : Can you tell me about the new store Tag Heuer just opened in Adelaide?

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Urban Consumers, EuroShop 2023, and AI in Retail - Weekly Snacks #45

Tokinomo

Campaign Corner Refreshing kiss. Starry has an interesting new commercial. While seated courtside during an NBA game, Keke Palmer is offered a new lemon-lime soda called Starry by its mascots when she appears quite thirsty. As she sips the drink, the man she admires materializes, though he appears to be made of liquid. Despite this, he woos Keke by offering her a Starry rose to drink, and she is smitten with him.

Consumer 246
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Walmart Health will Expand to 75+ Locations by 2024

Retail TouchPoints

Walmart Health plans to open 28 new locations in 2024, bringing the total number of sites to more than 75 and expanding its footprint into two new states — Missouri and Arizona. The first of the new Walmart Health centers will open in Q1 2024, and like the existing centers will be staffed with providers including doctors, dentists, behavioral health specialists and community health workers.

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Qantas Marketplace offers 20,000 products for frequent flyers

Inside Retail

Qantas Loyalty has introduced Qantas Marketplace, a new online shopping experience that allows frequent travellers to earn and spend Qantas Points on 900 luxury and household brands and more than 20,000 products. Qantas Loyalty says the launch marks the Frequent Flyer program’s largest online retail expansion. The platform will showcase Qantas-curated brands and goods in fashion, cosmetics, homewares, appliances, and technology.

Fashion 246
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Corporations offer on-site childcare to attract and retain workers

Retail Wire

A small and growing percentage of companies have begun offering on-site childcare to attract new workers and retain valuable employees. “It’s one of our top attraction and retention tools,” said Judy Fennimore, vice president of benefits at Marriott International.

ATS 202
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Next Announces Return to Gloucester Quays Shopping Centre

Retail Focus

Peel L&P has announced that NEXT, the renowned British retailer, will be making its return to Gloucester Quays, the premier outlet and dining destination in the South West. The retail giant is set to open its doors later this spring, following a record-breaking 2022 sales period for Gloucester Quays. The 10,441 sq ft store will be located opposite M&S Outlet and will feature NEXT’s clearance collections across women’s, men’s, and children’s fashion, as well as hom

Returns 182
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In the War on Climate Change, Many Companies are Picking the Wrong Battles

Retail TouchPoints

Concerns over climate change continue to mount, and there is an increasing demand for companies to decrease their environmental impact through whatever means possible. Take CO2 emissions for example. In 2020, 140 of the largest companies stated their intentions to completely eliminate emissions within the next few decades. Since then, many of their initiatives have focused on transportation.

Apparel 302
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Aje co-founders step up, appointing three divisional CEOs

Inside Retail

The co-founders of Australian fashion company Aje – Adrian Norris and Edwina Forest – are stepping up into new roles and appointing CEOs to each of the company’s three operating divisions as the company pursues international growth. Norris will move into the new role of group CEO at Aje Collective, overseeing its three divisions: Aje, Aje Athletica and the beauty brand Ikkari.

Apparel 246
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Velocity Pricing: What It Is & When to Use It

Wiser

It’s no secret that there is an abundance of different pricing strategies to choose from. It’s a big decision, and the health and success of your business rely on you making the right choice. One popular pricing strategy that you can choose is velocity pricing. What Is Velocity Pricing? Velocity pricing uses a product’s “sales velocity,” or the speed at which a product sells, when determining prices.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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SPORT 2000 Launches New “Home of Experts” Retail Concept for Global Expansion

Retail Focus

Creative agency, Mynt , has designed a new retail concept for SPORT 2000, the international sports retail giant. The new concept, which was first launched at the Tribeca Mall in Mauritius, is being rolled out into various store shapes, sizes, and formats globally. The 1,000sqm concept brings to life SPORT 2000 ’s new brand positioning, ‘Home of Experts,’ which was also devised by Mynt.

Outdoor 182
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How Store Design Teams are Unlocking Tangible Value from AI Platforms

Retail TouchPoints

Editor’s note: This is the second article in our series on AI in Retail. Read the initial article, on consumer attitudes toward AI, here. If you’re pondering whether the rise of AI tools and platforms is driving the end of human store design teams, experts agree: you have no reason to panic. Make no mistake, platforms like ChatGPT , Midjourney , DALL e and Stable Diffusion are changing the store design process.

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Best Jumpers takes out MFF national designer award, pocketing $130,000

Inside Retail

Best Jumpers has won this year’s National Designer Award at the Paypal Melbourne Fashion Festival, taking home a prize pool of $130,000. The fashion program, now in its 27th year, awards and celebrates Australian fashion designers in their formative years of business — providing finalists opportunities through mentorship, networking and industry exposure.

Fashion 246
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U.S. added 311K jobs in February

Retail Wire

The U.S. economy added a better-than-expected 311,000 jobs in February, according to the Bureau of Labor Statistics. The national unemployment rate ticked up to 3.6 percent. “The entire labor market is cooling off,” said Luke Tilley, chief economist at Wilmington Trust. “But it’s still incredibly tight. It’s just not as tight as it was in the middle of last year or in 2021.

Marketing 130
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Sephora’s First UK Store Opens Today in Westfield White City

Retail Focus

SEPHORA , the global beauty retailer, is set to open its first physical store in the UK today at Westfield White City in West London. After the unprecedented demand following the launch of its website and app last autumn, British customers will now be able to shop in-store across a space spanning over 6,000 square feet. The store boasts next-generation design features that will enhance the retail experience for customers, such as soft geometric shapes, ambient lighting, textured finishes, and su

Shopping 173
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Does the Concept of the Sales Funnel Still Apply to Modern Retailers?

Retail TouchPoints

Looking around in 2023, we need to ask whether the concept of the funnel still applies in the digital age. Although it is a neat analogy or system to classify or organize the traditional buying process, we see that rather than a linear ‘funnel,’ buyers exist in a ‘cloud.’ People start to interact and engage but, essentially, the momentum builds until they are willing to take a buying action.

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From Snoop Dogg to DVF: How collabs help drive growth at Skechers

Inside Retail

Skechers has teamed up with renowned apparel brand Diane von Furstenberg (DVF) on its Endless Kisses Capsule range, which will see the latter brand’s iconic lips design feature on Skechers fashion sneakers, footwear and recovery sandals. The collaboration also extends to Skechers t-shirts, leggings, shorts and racerback longline bras, and marks the brand’s first coordinated apparel and footwear collaboration.

ATS 246
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Vinyl record sales are outpacing CDs for the first time in decades

Retail Wire

About 41 million vinyl albums were sold in 2022, according to the Recording Industry Association of America, compared to 33 million compact discs. That marks the first year that vinyl outsold CDs since 1987. Vinyl record revenues rose 17 percent in 2022, the sixteenth year of increases.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Sephora UK Celebrates First Store Opening with Glamorous VIP Launch Event

Retail Focus

Sephora, the international beauty retailer, has marked its first physical store opening in the UK with a star-studded launch event. The event was held at the largest retail destination in Europe and attracted a host of VIP guests, including Gemma Collins, Ekin Su, Leomie Anderson, Louise Roe, and Bimini. The London store is set to become a “must-see” destination for beauty lovers, with an exciting program of activities hosted by local icons developed for its opening week.

ATS 147
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Walmart Plans $1.5 Billion Investment in Mexico and Central America for 2023

Retail TouchPoints

Walmex , Walmart ’s Mexico and Central America business, is planning to spend nearly $1.5 billion in the region in 2023. The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. Walmex plans to invest 45% of the funds to upgrade an unspecified number of existing stores.

Planning 285
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Reserve Bank’s ‘sledgehammer approach’ leaves small businesses the victims

Inside Retail

Today’s Reserve Bank interest rate rise will force some local businesses – especially small retailers – to close, says National Retailers Association CEO Greg Griffith. The bank raised the official cash rate (OCR) another 0.25 per cent, taking it to 3.6 per cent – the highest rate in a decade – and warns that further raises are likely. The strategy of increasing the OCR is to increase the amount of money householders must spend on their monthly mortgages, reducing the amount they spend on disc

Finance 246
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The U.S. Chamber of Commerce wants Congress to regulate AI

Retail Wire

The U.S. Chamber of Commerce has released a report calling on Congress to regulate generative artificial intelligence technology. The report failed to provide specifics on where regulation should be focused.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Window France Wins Creative Retail Awards’ EuroShop 2023 Best Stand Award

Retail Focus

The Creative Retail Awards, an annual event that celebrates innovation and excellence in retail, leisure, and hospitality design, has crowned Window France the winner of the Creative Retail Awards EuroShop Best Stand 2023. Over 1800 EuroShop exhibitors were automatically entered into the competition, which took place in Düsseldorf, Germany from February 26 th to the 2 nd of March.

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For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite

Retail TouchPoints

Jacob Hawkins knows a lot about Gen Z, not just because he’s spent almost a year as the Chief Marketing, Digital and Omni Officer of Forever 21 , but also because he has a 17-year-old daughter. Here’s one thing he’s learned about that generation, both at work and at home — they want what they want when they want it. “My daughter lives in technology.

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Myer, American Express seal loyalty partnership

Inside Retail

Myer and American Express have launched a loyalty program partnership that will allow nearly 28 million members to redeem loyalty points online. Amex card holders can now use their membership rewards points at the online checkout and earn Myer One credit on any purchase where rewards points are redeemed. Geoff Ikin, Myer’s chief customer officer, said the partnership combined with the Myer One loyalty program will enable the retailer to “provide a compelling and market-leading loyalty propositio

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Pay gap persists between men and women

Retail Wire

Women earned 80 cents for every dollar earned by men in 2002, according to a Pew Research Center analysis of median hourly earnings of full-time and part-time workers. Women today earn 82 cents to every dollar earned by men. The pay gap is roughly the same for women who do and don’t have a college degree.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a