Retail TouchPoints

DECEMBER 14, 2020

COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of the pandemic to the unprecedented ecommerce rush of the holiday season. However, retailers have risen to the occasion and adjusted their operations accordingly — and now they need to look to the future and plan for a post-pandemic future, according to the Enabling a Resilient & Connected Supply Chain in a Post-Pandemic World webinar from the IoT Consort i um and GS1 US.

Shopping 301

Shopping Merchant Services Fulfillment Returns 301

Mike Anthony

DECEMBER 16, 2020

Many retailers gather data about the people who shop in their stores. A lot of data. Whether it is transaction data from the point of sales (POS data) or data scraped from loyalty card members. And online retailers are collecting even more data, covering every step shoppers make through their sites. There is no doubt that it is potentially valuable.

Returns 130

Returns Point of Sale Planning Consumer 130

Wiser

DECEMBER 15, 2020

As an eCommerce or direct-to-consumer business , you don’t have the luxury of working with retail partners that can help with shipping, warehousing, distribution, and other key supply chain tasks. You might be able to get away with keeping your inventory in your living room or garage, or having family and friends help with shipping for a while, but as you scale, that will get comically unwieldy for you (and your loved ones).

Fulfillment 135

Fulfillment Shipping Inventory Management Management 135

Retail Adventures

DECEMBER 16, 2020

You may have heard us talk about Impact 8 , the customer connection program we share in just about every one of our presentations because it works. During the COVID-19 pandemic it’s a great way to stay in touch with customers who may be hesitant to visit your store. A typical day of email for us is 700 messages; 80 percent is junk that gets deleted immediately and 20 percent actual mail.

Marketing 98

Marketing Advertising ATS 98

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

DECEMBER 17, 2020

The Winning Windows of New York grand-prize Platinum Award went to Bloomingdale’s, whose windows encouraged viewers to take joy in the little things. Photo by Tim Sibley. Inspired by light and the colors of Bloomingdale’s holiday campaign, each color-blocked window uses simple objects and unexpected materials to make viewers smile. Photo by Tim Sibley.

Visual Merchandising 293

Visual Merchandising Apparel Fashion ATS 293

Mike Anthony

DECEMBER 16, 2020

Many retailers gather data about the people who shop in their stores. A lot of data. Whether it is transaction data from the point of sales (POS data) or data scraped from loyalty card members. And online retailers are collecting even more data, covering every step shoppers make through their sites. There is no doubt that it is potentially valuable.

Returns 130

Returns Point of Sale Planning Consumer 130

Miller Zell

DECEMBER 18, 2020

No question, 2020 has been an unprecedented, anxious year, for people and businesses. Yet as we at Miller Zell reflect on what 2020 entailed and what we can expect from 2021 and beyond, we can’t help but conclude that the more things change, the more they also stay the same.

ATS 98

ATS Customer Experience 98

Retail TouchPoints

DECEMBER 14, 2020

Retail TouchPoints (RTP), the top media group covering omnichannel retail, has unveiled a new and improved digital experience and expanded content initiative to better serve store designers and experiential retail executives. The news comes following the integration of design:retail into the brand portfolio and the publication’s shift to an all-digital format.

Visual Merchandising 289

Visual Merchandising Customer Experience Management 289

Shopperations

DECEMBER 15, 2020

Shopper marketers across CPG share common horror stories about the pains of budgeting, managing, reconciling and reporting on their programs. Too time consuming. Too manual. Too siloed. Too complicated.

Marketing 57

Marketing Management Consumer 57

Graff Retail

DECEMBER 17, 2020

In my 30 plus years of working in the retail industry, I’ve never seen a year like this. The impact of COVID-19 on retailers has been severe, but I’m optimistic about what lies ahead. As we reflect on the past year, let’s take a moment and remember all the reasons to be joyous. The team […].

52

52

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

RepslyBlog

DECEMBER 17, 2020

There’s no bigger investment a CPG brand can take than building a field sales team. While certainly expensive, the costs of a field sales team are soon outweighed by the unparalleled competitive advantages brands gain by having experts in every market, making a difference on every shelf.

Marketing 52

Marketing 52

Retail TouchPoints

DECEMBER 18, 2020

Clean cosmetics brand Beautycounter has opened a brick-and-mortar store that doubles as a livestream content studio, blending a real-time, in-person shopping experience with the community-expanding reach of virtual livestreaming. Located on Abbot Kinney Boulevard in Venice, Calif., the hybrid store aims to bring the brand’s clean beauty mission to a wider audience by creating engaging in-studio shoppable content that can be viewed on multiple social channels — while simultaneously livestreaming

Shopping 284

Shopping Location 284

Retail Eye

DECEMBER 16, 2020

We have worked with our global partners at the Ebeltoft Group to bring you some of the best in festive retail both past and present from around the world. Click any thumbnail to get started! 2021 is just around the corner. Are your stores operating with cutting-edge innovations in mind? Keep an eye out for […].

Store Operations 52

Store Operations ATS Retail Trends 52

Hello Small Shop

DECEMBER 15, 2020

Tell us about yourself and your business. I live in Charlottesville, VA with my husband, our cat Zara and our hedgehog Lola. I’ve lived in this area for almost 10 years and I still find new places to explore! It's a great ‘makers community’. My business is run from my home, and I focus on making handmade cards and, currently, cotton face masks! What is your background?

Shopping 52

Shopping Marketing ATS 52

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Shopper Motion

DECEMBER 16, 2020

It is undeniable that the job of a Category Manager is essential for the correct functioning of a grocery store. Our goal in this post is to support Category Management with fresh ideas and trends so that they have all the information needed when designing strategies for 2021 with the ultimate target of increasing their sales. Category Managers design product placement so that everything seems appealing during our visit to the store, but their duties do not end up here.

Management 52

Management Promotions Inventory Turnover Shopping 52

Retail TouchPoints

DECEMBER 17, 2020

WAIR , an AI-powered personalized fit solution, is designed to help retailers offer more accurate sizing for ecommerce orders. The technology also aims to utilize the benefits of improved fit across the entire business — from incorporating a demographic’s preferred size specifications during the design phase to helping retailers optimize ad targeting based on the sizes that need to sell.

Planning 280

Planning Consumer Customer Experience 280

Retail Eye

DECEMBER 16, 2020

We have worked with our global partners at the Ebeltoft Group to bring you some of the best in festive retail both past and present from around the world. Click any thumbnail to get started! 2021 is just around the corner. Are your stores operating with cutting-edge innovations in mind? Keep an eye out for […].

Store Operations 52

Store Operations ATS Retail Trends 52

Frank Mayer

DECEMBER 14, 2020

The company adds the Contactless Wrist Temperature Kiosk to its lineup of temperature screening solutions. GRAFTON, WI – Frank Mayer and Associates, Inc. recently announced the addition of the Contactless Wrist Temperature Kiosk to its line of temperature screening kiosks. The new unit joins the company’s original Temperature Screening Kiosk as well as an HR-focused kiosk that can perform fever scanning.

Kiosk 52

Kiosk Customer Experience Management ATS 52

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

M19 Retail

DECEMBER 13, 2020

Listed among Top 3 Overall Best Retail Software Providers. Maker of the end-to-end retail suite sweeps the LeaderBoard placing Top 10 in 32 categories, including customer satisfaction, quality of support and return on investment. MIAMI, FLORIDA December 14, 2020 – Mi9 Retail, a software provider that enables retailers to automate and optimize merchandise management and demand planning, today announced that tier one retailers have recognized Mi9 as the #1 top vendor and #3 overall best retail sof

Returns 52

Returns Fulfillment Planning Apparel 52

Retail TouchPoints

DECEMBER 16, 2020

The National Retail Federation (NRF) is advocating for retail workers to be included among the early recipient groups for the COVID-19 vaccine. Amazon has made a similar request, though the company specifically focused on its own frontline workers at its warehouses, data centers and Whole Foods locations, according to The Wall Street Journal. Both organizations submitted letters to the Advisory Committee on Immunization Practices at the CDC.

Location 275

Location ATS 275

Retail Eye

DECEMBER 16, 2020

We have worked with our global partners at the Ebeltoft Group to bring you some of the best in festive … Continue reading →

ATS 52

ATS Retail Trends 52

Store Growers

DECEMBER 17, 2020

Last Updated on December 18, 2020. Enhanced CPC is one of the most popular bidding strategies in Google Ads. It’s one step up from manual CPC bidding. So you still keep control over your bids, but you leverage some of the automation that Google has available. In this article, we’ll take a closer look at what enhanced CPC actually is, how it works and in which scenarios it is most effective!

Management 36

Management Promotions Shopping ATS 36

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Technology Review

DECEMBER 16, 2020

Global eCommerce platform, Kooomo, has announced further updates to its platform, including improved accuracy of stock, increased garment context through updated size charts, greater flexibility when managing cookies and a progress bar which indicates how close a consumer is to qualifying for free shipping.

Customer Experience 34

Customer Experience Shipping Management Consumer 34

Retail TouchPoints

DECEMBER 15, 2020

Apple has launched two-hour shipping on items in its store in “most metros,” according to its website. The service costs $5 and will be available for a limited time only. The deliveries can be made in a no-contact manner and utilize verbal confirmation instead of signature proof, at the shoppers’ request. Shoppers can still request free next-day delivery on any in-stock Mac, iPad, iPhone, Apple TV or Apple Watch, with two-day delivery on other products.

Shipping 271

Shipping Location ATS Fulfillment 271

Retail TouchPoints

DECEMBER 16, 2020

With the ongoing retail apocalypse, we all knew this day was coming and it has happened much earlier than expected due to the pandemic. As more retail chains file for bankruptcy and close more stores amidst the ongoing pandemic, Amazon is looking for opportunities among the ruins. . Amazon recently announced that it is in talks with mall operators such as Simon Property Group to convert the vacant store space left by the closure of big department stores into warehouses and fulfillment centers.

Fulfillment 268

Fulfillment Kiosk Department Stores Location 268

Retail TouchPoints

DECEMBER 16, 2020

The COVID pandemic caused significant disruption to 80% of supply chains around the world, with the result that nearly half ( 47% ) of supply chain operations will be overhauled, according to data from Kearney and the World Economic Forum. But as dramatic as these figures are, they still understate the size and scope of supply chain challenges. “Almost 100% of supply chains will have to deal with the disruptions and pandemics that are coming down the pike,” said Suketu Gandhi, Partner and Global

Location 274

Location Customer Experience Wholesale Accounting 274

Advertisement

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Retail TouchPoints

DECEMBER 14, 2020

Bed Bath & Beyond continues to sell off non-core assets , this time with a definitive agreement to sell Cost Plus World Market to private-equity firm Kingswood Capital Management. The purchase agreement includes 243 brick-and-mortar locations, the brand’s digital business, two distribution facilities and a corporate office in Alameda, Calif. The agreement indicated that Cost Plus World Market is likely to continue operating as a standalone retail brand. “We’ve taken deliberate st

Marketing 273

Marketing Returns Management Location 273

Retail TouchPoints

DECEMBER 17, 2020

Walmart has expanded its autonomous vehicle pilot with Gatik to make its existing route in Bentonville, Ark. completely driverless, and has added a second program in Louisiana that is set to launch in early 2021. Both pilots utilize Gatik’s multi-temperature Autonomous Box Trucks to carry out their operations. Walmart currently uses the trucks to deliver products down a two-mile route between a local dark store and a Neighborhood Market.

Location 261

Location Marketing Fulfillment 261

Retail TouchPoints

DECEMBER 17, 2020

We’re past the crisis stage this year. Or at least we’re past the point of still thinking about the situation as a crisis. It’s now the new normal. Dealing with the immediate consequences of COVID-19 was extremely challenging for many fraud prevention professionals. The shifts in technologies, buyer behaviors and priorities were so dramatic that some still feel that they’re running just to catch up.

Merchant Services 261

Merchant Services Checkout Management Consumer 261

Retail TouchPoints

DECEMBER 17, 2020

POS solution provider Square has launched Shift Scheduling, a scheduling tool designed to work seamlessly with Square’s Team Management and Payroll offerings. The feature aims to create a consolidated labor management solution that can handle scheduling, managing and paying staff through the Square platform. Shift Scheduling completes Square’s suite of labor management tools by adding new functionality into Team Management, which is already integrated within the Square POS to offer clock-in and

Management 261

Management 261

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance