Sat.Dec 12, 2020 - Fri.Dec 18, 2020

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Rethinking Post-COVID Shopping: ‘Retailtainment’ and Enhanced Omnichannel Experiences

Retail TouchPoints

COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of the pandemic to the unprecedented ecommerce rush of the holiday season. However, retailers have risen to the occasion and adjusted their operations accordingly — and now they need to look to the future and plan for a post-pandemic future, according to the Enabling a Resilient & Connected Supply Chain in a Post-Pandemic World webinar from the IoT Consort i um and GS1 US.

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What is 3PL and Should Your Brand Consider It?

Wiser

As an eCommerce or direct-to-consumer business , you don’t have the luxury of working with retail partners that can help with shipping, warehousing, distribution, and other key supply chain tasks. You might be able to get away with keeping your inventory in your living room or garage, or having family and friends help with shipping for a while, but as you scale, that will get comically unwieldy for you (and your loved ones).

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Retail Data: Should Retailers Share it? When and How?

Mike Anthony

Many retailers gather data about the people who shop in their stores. A lot of data. Whether it is transaction data from the point of sales (POS data) or data scraped from loyalty card members. And online retailers are collecting even more data, covering every step shoppers make through their sites. There is no doubt that it is potentially valuable.

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Impact 8: The Any Business Can Do It Stealth Marketing Tool that Keeps Customers Close Now and Every Day of the Year

Retail Adventures

You may have heard us talk about Impact 8 , the customer connection program we share in just about every one of our presentations because it works. During the COVID-19 pandemic it’s a great way to stay in touch with customers who may be hesitant to visit your store. A typical day of email for us is 700 messages; 80 percent is junk that gets deleted immediately and 20 percent actual mail.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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design:retail Announces ‘Winning Windows’ 2020 Award Recipients

Retail TouchPoints

The Winning Windows of New York grand-prize Platinum Award went to Bloomingdale’s, whose windows encouraged viewers to take joy in the little things. Photo by Tim Sibley. Inspired by light and the colors of Bloomingdale’s holiday campaign, each color-blocked window uses simple objects and unexpected materials to make viewers smile. Photo by Tim Sibley.

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Global is boring, retail goes local

Fashion Retail

I usually prefer to mention niche players success stories because writing about big players making the right moves is not big surprise. But, when you are an elephant, adapting to changes is not easy neither fast. Even though, a few big apparel companies are dominating the industry showing no weaknesses. In my opinion, two apparel … More Global is boring, retail goes local.

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Reflecting on 2020 and What Lies Ahead

Miller Zell

No question, 2020 has been an unprecedented, anxious year, for people and businesses. Yet as we at Miller Zell reflect on what 2020 entailed and what we can expect from 2021 and beyond, we can’t help but conclude that the more things change, the more they also stay the same.

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design:retail, Powered by Retail TouchPoints Debuts Today

Retail TouchPoints

Retail TouchPoints (RTP), the top media group covering omnichannel retail, has unveiled a new and improved digital experience and expanded content initiative to better serve store designers and experiential retail executives. The news comes following the integration of design:retail into the brand portfolio and the publication’s shift to an all-digital format.

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Why Shopper Marketing Does Not Belong In TPM

Shopperations

Shopper marketers across CPG share common horror stories about the pains of budgeting, managing, reconciling and reporting on their programs. Too time consuming. Too manual. Too siloed. Too complicated.

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Merry Christmas From the Graff Retail Team!

Graff Retail

In my 30 plus years of working in the retail industry, I’ve never seen a year like this. The impact of COVID-19 on retailers has been severe, but I’m optimistic about what lies ahead. As we reflect on the past year, let’s take a moment and remember all the reasons to be joyous. The team […].

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Do Your Field Sales Visits Lead to Positive ROI?

RepslyBlog

There’s no bigger investment a CPG brand can take than building a field sales team. While certainly expensive, the costs of a field sales team are soon outweighed by the unparalleled competitive advantages brands gain by having experts in every market, making a difference on every shelf.

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Beautycounter Hybrid Store: Products in the Front, Livestream in the Back

Retail TouchPoints

Clean cosmetics brand Beautycounter has opened a brick-and-mortar store that doubles as a livestream content studio, blending a real-time, in-person shopping experience with the community-expanding reach of virtual livestreaming. Located on Abbot Kinney Boulevard in Venice, Calif., the hybrid store aims to bring the brand’s clean beauty mission to a wider audience by creating engaging in-studio shoppable content that can be viewed on multiple social channels — while simultaneously livestreaming

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12 Festive Retail Innovations to Boost Your Holiday Spirit

Retail Eye

We have worked with our global partners at the Ebeltoft Group to bring you some of the best in festive retail both past and present from around the world. Click any thumbnail to get started! 2021 is just around the corner. Are your stores operating with cutting-edge innovations in mind? Keep an eye out for […].

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Category Management new trends to Boost Sales in 2021

Shopper Motion

It is undeniable that the job of a Category Manager is essential for the correct functioning of a grocery store. Our goal in this post is to support Category Management with fresh ideas and trends so that they have all the information needed when designing strategies for 2021 with the ultimate target of increasing their sales. Category Managers design product placement so that everything seems appealing during our visit to the store, but their duties do not end up here.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Interview With Carolyn From Happy Little Rectangles

Hello Small Shop

Tell us about yourself and your business. I live in Charlottesville, VA with my husband, our cat Zara and our hedgehog Lola. I’ve lived in this area for almost 10 years and I still find new places to explore! It's a great ‘makers community’. My business is run from my home, and I focus on making handmade cards and, currently, cotton face masks! What is your background?

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WAIR Taps Personalized Clothing Fit Data to Enhance the Design-to-Sale Pipeline

Retail TouchPoints

WAIR , an AI-powered personalized fit solution, is designed to help retailers offer more accurate sizing for ecommerce orders. The technology also aims to utilize the benefits of improved fit across the entire business — from incorporating a demographic’s preferred size specifications during the design phase to helping retailers optimize ad targeting based on the sizes that need to sell.

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12 Festive Retail Innovations to Boost Your Holiday Spirit

Retail Eye

We have worked with our global partners at the Ebeltoft Group to bring you some of the best in festive retail both past and present from around the world. Click any thumbnail to get started! 2021 is just around the corner. Are your stores operating with cutting-edge innovations in mind? Keep an eye out for […].

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Frank Mayer and Associates, Inc. Announces New Contactless Wrist Temperature Kiosk

Frank Mayer

The company adds the Contactless Wrist Temperature Kiosk to its lineup of temperature screening solutions. GRAFTON, WI – Frank Mayer and Associates, Inc. recently announced the addition of the Contactless Wrist Temperature Kiosk to its line of temperature screening kiosks. The new unit joins the company’s original Temperature Screening Kiosk as well as an HR-focused kiosk that can perform fever scanning.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Mi9 Retail Ranks #1 Top Vendor for Tier 1 Retailers on the RIS News 2021 Software LeaderBoard

M19 Retail

Listed among Top 3 Overall Best Retail Software Providers. Maker of the end-to-end retail suite sweeps the LeaderBoard placing Top 10 in 32 categories, including customer satisfaction, quality of support and return on investment. MIAMI, FLORIDA December 14, 2020 – Mi9 Retail, a software provider that enables retailers to automate and optimize merchandise management and demand planning, today announced that tier one retailers have recognized Mi9 as the #1 top vendor and #3 overall best retail sof

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NRF, Amazon Call on CDC to Include Retail Workers Among Early Vaccination Recipients

Retail TouchPoints

The National Retail Federation (NRF) is advocating for retail workers to be included among the early recipient groups for the COVID-19 vaccine. Amazon has made a similar request, though the company specifically focused on its own frontline workers at its warehouses, data centers and Whole Foods locations, according to The Wall Street Journal. Both organizations submitted letters to the Advisory Committee on Immunization Practices at the CDC.

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12 Festive Retail Innovations to Boost Your Holiday Spirit

Retail Eye

We have worked with our global partners at the Ebeltoft Group to bring you some of the best in festive … Continue reading →

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How To Use Enhanced CPC Effectively

Store Growers

Last Updated on December 18, 2020. Enhanced CPC is one of the most popular bidding strategies in Google Ads. It’s one step up from manual CPC bidding. So you still keep control over your bids, but you leverage some of the automation that Google has available. In this article, we’ll take a closer look at what enhanced CPC actually is, how it works and in which scenarios it is most effective!

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Report: UK shoppers fear e-commerce environmental impact

Retail Technology Review

More than half (57%) of UK online shoppers worry that the rise in online shopping is a threat for the environment, a new report has found.

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Apple Offers Two-Hour Shipping Using Stores as Distribution Hubs

Retail TouchPoints

Apple has launched two-hour shipping on items in its store in “most metros,” according to its website. The service costs $5 and will be available for a limited time only. The deliveries can be made in a no-contact manner and utilize verbal confirmation instead of signature proof, at the shoppers’ request. Shoppers can still request free next-day delivery on any in-stock Mac, iPad, iPhone, Apple TV or Apple Watch, with two-day delivery on other products.

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Amazon’s Move Into the Malls

Retail TouchPoints

With the ongoing retail apocalypse, we all knew this day was coming and it has happened much earlier than expected due to the pandemic. As more retail chains file for bankruptcy and close more stores amidst the ongoing pandemic, Amazon is looking for opportunities among the ruins. . Amazon recently announced that it is in talks with mall operators such as Simon Property Group to convert the vacant store space left by the closure of big department stores into warehouses and fulfillment centers.

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Webinar: Kearney Supply Chain Expert Identifies 5 Key Resiliency Challenges

Retail TouchPoints

The COVID pandemic caused significant disruption to 80% of supply chains around the world, with the result that nearly half ( 47% ) of supply chain operations will be overhauled, according to data from Kearney and the World Economic Forum. But as dramatic as these figures are, they still understate the size and scope of supply chain challenges. “Almost 100% of supply chains will have to deal with the disruptions and pandemics that are coming down the pike,” said Suketu Gandhi, Partner and Global

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Bed Bath & Beyond Sells 243-Store Cost Plus World Market Banner

Retail TouchPoints

Bed Bath & Beyond continues to sell off non-core assets , this time with a definitive agreement to sell Cost Plus World Market to private-equity firm Kingswood Capital Management. The purchase agreement includes 243 brick-and-mortar locations, the brand’s digital business, two distribution facilities and a corporate office in Alameda, Calif. The agreement indicated that Cost Plus World Market is likely to continue operating as a standalone retail brand. “We’ve taken deliberate st

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DICK’S Sporting Goods Launches Same-Day Delivery at 150 Locations

Retail TouchPoints

DICK’S Sporting Goods has partnered with Instacart to launch same-day delivery at more than 150 stores. The service will be available to shoppers in Connecticut, Delaware, Georgia, Maryland, New Jersey, New York, Ohio, Pennsylvania, Virginia and Washington, D.C. Shoppers can place their orders through DICK’S ecommerce site or the Instacart app. Options include one-hour rush delivery or scheduled deliveries with windows later in the day.

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Walmart Expands Arkansas Autonomous Vehicle Pilot to Louisiana

Retail TouchPoints

Walmart has expanded its autonomous vehicle pilot with Gatik to make its existing route in Bentonville, Ark. completely driverless, and has added a second program in Louisiana that is set to launch in early 2021. Both pilots utilize Gatik’s multi-temperature Autonomous Box Trucks to carry out their operations. Walmart currently uses the trucks to deliver products down a two-mile route between a local dark store and a Neighborhood Market.

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How to Stop Fraud in the New Normal

Retail TouchPoints

We’re past the crisis stage this year. Or at least we’re past the point of still thinking about the situation as a crisis. It’s now the new normal. Dealing with the immediate consequences of COVID-19 was extremely challenging for many fraud prevention professionals. The shifts in technologies, buyer behaviors and priorities were so dramatic that some still feel that they’re running just to catch up.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!