Tokinomo
OCTOBER 3, 2023
Shrinkflation is a real problem and consumers are getting worried. Actually, recent studies show that 64% of customers are concerned about this “trend”. In this article, we are going to focus on shrinkflation. You will discover what it is, its impact, and how retailers should be fighting against it.
Retail TouchPoints
OCTOBER 4, 2023
Even though “digitally native” is on the short list for describing Gen Z, its members are most certainly in-store shoppers as well, albeit with their own set of priorities and expectations. New research from MG2 confirms that Gen Z is looking for curated visual merchandising experiences and for brand values to shine through in these physical environments, along with a focus on wellbeing and community connections.
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Retail Dive
OCTOBER 2, 2023
From Joann and Rite Aid to Petco and The Container Store, here’s who’s most at risk in the next 12 months.
Hyken
OCTOBER 3, 2023
Whoever said “the customer is always right” didn’t hear this about this story. Fox News just posted an update to a 2021 story about a man arrested for pointing an AK-47 at an employee at a pizza shop in Knoxville, Tennessee. The short version of the story is this. A customer walked into a Little Caesars restaurant and became angry when he was told he would have to wait a few minutes for a pizza.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Customer Experience
OCTOBER 4, 2023
AR has the potential to transform how and why we make payments and buy certain items, simplifying processes and virtually eliminating the need to take out our wallets.
Shopperations
OCTOBER 4, 2023
Success navigating the ever-evolving, hyper-competitive landscape of the consumer-packaged goods (CPG) industry isn't about making assumptions — it's about being fully informed. Utilizing data and insights is crucial for making knowledgeable decisions, understanding market dynamics, and shaping high impact marketing strategies.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Dive
OCTOBER 3, 2023
The e-commerce giant and others skeptical of the commission’s antitrust claims say the FTC has an uphill court battle, in part because Amazon’s behavior is just old-fashioned retail.
Retail TouchPoints
OCTOBER 3, 2023
By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. It was no longer enough to route orders to a handful of DCs and drop ship vendors. It was time to fold the store fleet into the fulfillment network, dramatically increasingly both the network’s revenue generation potential and the soph
Retail Gazette
OCTOBER 2, 2023
Tesco has installed new protective screens in over one hundred of its Express stores and petrol station kiosks as it looks to protect its staff following an increase in violent attacks. The supermarket, which has already introduced body-worn cameras across its store estate, will roll out the toughened glass screens to a further 250 locations as part of its multi-million pound investment into colleague safety.
Inside Retail
OCTOBER 1, 2023
Artificial Intelligence (AI) has evolved from just a concept to many into a tangible, essential tool for businesses to improve engagement and optimise efficiency. And retail is predicted to be one of – if not the biggest – industry investor in AI technology moving forward. Where do the true opportunities for retailers lie in this AI-driven landscape – and is it still the domain of trailblazers or is it a tool every business should now be embracing or risk being left behind?
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Tokinomo
OCTOBER 2, 2023
Campaign corner 90’s icons. Little Spoon, known for reimagining children's food with healthier options, has launched a new line catering to “older kids”. This lineup includes nutritious on-the-go lunches and snacks, free from artificial ingredients. To celebrate, Little Spoon has teamed up with 90s child stars like Melissa Joan Hart, Jaleel White, and James Van Der Beek for a special launch video.
Retail TouchPoints
OCTOBER 2, 2023
It’s time to say goodbye to cookies. A full 60% of marketers believe the era of advertising cookies and IDs is coming to an end. And yet there’s a successional gap. Nobody seems to know what to do next. The same survey reports that 41% of marketers aren’t familiar with targeting methods other than third-party cookies or IDs. “I think everyone’s talking about it but not many people are actually doing a lot of preparation yet,” says one anonymous advertising executive quoted in the study.
Retail Wire
OCTOBER 3, 2023
Macy’s has announced plans to open up to 30 smaller stores in strip malls over the next two years, marking a significant shift for the retailer as it seeks to move away from declining shopping malls. These smaller-format stores, about one-fifth the size of traditional locations, offer a more modern, open layout and focus on.
Inside Retail
OCTOBER 3, 2023
Brisbane-based Brooklyn Donuts is spearheading expansion into New South Wales with its first Sydney store. The outlet at Castle Towers in the Hills district is the first interstate store for the four-year-old business. It has nine stores in Queensland, eight of them franchised, with one franchisee owning two stores. This year Brooklyn Donuts will open in Miranda, Sydney, and in Canberra, with a Liverpool store scheduled for early 2024.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Focus
OCTOBER 5, 2023
Dobbies, the UK garden centre retailer has today (Thursday 5 October) officially opened its largest ever store at The Junction Retail and Leisure Park. Interior and exterior architectural photography of Dobbies Antrim The 110,000sq ft flagship store is Dobbies’ second venture in Northern Ireland and has created 120 new jobs, making it one of the largest employers within the Antrim and Newtownabbey borough.
Retail TouchPoints
OCTOBER 6, 2023
With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communicatio
Retail Wire
OCTOBER 6, 2023
Restaurant employment in the U.S. has rebounded to pre-pandemic levels, a milestone achieved for the first time in three and a half years. The Bureau of Labor Statistics revealed a surge of 61,000 jobs in the food service sector in September, contributing significantly to the broader recovery in leisure and hospitality, which saw 96,000 jobs.
Inside Retail
OCTOBER 3, 2023
Both the National Retail Association (NRA) and the Australian Retailers Association (ARA) welcomed the Reserve Bank of Australia’s (RBA) decision to leave the cash rate target unchanged at 4.1 per cent. This is the fourth consecutive time the RBA paused raising the benchmark interest rate since June this year. “Pausing interest rates this month will allow consumers to spend more freely during the November/December sales period and allow retailers to better assess their employment needs for
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Focus
OCTOBER 6, 2023
Save the date for the iconic annual Carnaby Street Christmas Switch On taking place on Thursday 2 November 2023 from 4pm to 8pm. The destination in the heart of London’s West End is world renowned for creating spectacular Christmas lights and this year will be no exception. Welcome to the Carnaby Universe, a celebration of the best shopping, dining and experiences on offer in the globally renowned destination.
Retail TouchPoints
OCTOBER 4, 2023
As one of the largest media and entertainment companies in the world, NBCUniversal is also one of the biggest vehicles for brands to connect with consumers. Gina Reduto leads NBCU’s client strategy team, whose job it is to consult with advertisers on where and how to share their message for maximum impact. To do this, Reduto and her team immerse themselves in the industries they serve — and one of the largest is retail.
Retail Wire
OCTOBER 5, 2023
Popeyes has surged ahead of KFC to claim the second spot in the U.S. chicken chain rankings, a decade after Chick-fil-A first overtook KFC for the top position. Chick-fil-A’s market share expanded from 38.3% to 45.5% in the past year, solidifying its dominance in the sector.
Inside Retail
OCTOBER 5, 2023
You’re either a Coles customer or a Woolies one. With the big two dominating the retail landscape with 65 per cent of the retail market, most consumers have limited choice when it comes to buying groceries. As consumers are feeling price-stressed and inflation hits our pockets, there are increasing questions as to whether they really have our best interests at heart.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Focus
OCTOBER 6, 2023
New & Lingwood, the British brand known for its distinctive blend of classic and contemporary loungewear, relaxed tailoring and refined formalwear, announces the launch of its sustainability and circularity initiative, RE:NEW at 19 Savile Row. Located on London’s iconic Savile Row, RE:NEW’s location uniquely positions it to contribute to larger conversations about how heritage brands can embrace the forward-facing perspective that customers expect, while still respecting the tradition and le
Retail TouchPoints
OCTOBER 6, 2023
QVC has launched an accessible fashion collection, designed by Isaac Mizrahi, inspired by QVC Brand Ambassador for Accessibility Selma Blair and developed via collaborative efforts with the disability community. The collection’s first assortment, which debuts on QVC on Oct. 6, 2023 at 1 p.m. ET, features 15 styles including shirts, sweaters, jackets, pants and accessories.
Wiser
OCTOBER 4, 2023
No business can afford to ignore the power of social media as a tool for brand amplification. For more established businesses, a dynamic social media presence is essential to maintain relevance, engage with customers, and attract new audiences. Developing a well-thought-out social media strategy goes beyond merely having a presence on various platforms.
Inside Retail
OCTOBER 5, 2023
Australia has witnessed a $2.9 billion decline in online spending during the third quarter of FY23, primarily due to lower retail and e-commerce spending, according to global financial platform Airwallex. Online spending on retail and e-commerce posted the largest year-over-year decline of 8.02 per cent, followed by insurance and self-managed investments at 7.9 per cent.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Retail Focus
OCTOBER 5, 2023
HOKA® (a division of Deckers Brands) has launched its first ever retail location in Europe at Shaftesbury Capital’s Covent Garden, located at 2-3 James Street. The 1750 sq. ft flagship store showcases the full line of footwear, apparel, and accessories under one roof for the first time. The community-fuelled space has opened in London’s Covent Garden, home to world-class fashion, beauty, and lifestyle stores.
Retail TouchPoints
OCTOBER 6, 2023
Supermarket chain Sainsbury’s is expanding its partnership with Nectar360 and Clear Channel UK by bringing its Sainsbury’s Live network to stores across the UK. The retailer plans to more than double the number of screens in its stores, from 320 to more than 800. Sainsbury’s Live reaches millions of shoppers every week through a network of more than 320 full-motion digital screens placed at store entrances.
Wiser
OCTOBER 3, 2023
Effectively monitoring and executing promotional strategies is critical to your bottom line. Understanding how your promotions perform in real time can provide a wealth of insights, allowing you to optimize your strategies and gain a competitive edge. This goes beyond simply tracking sales data; it’s about comprehending the entire promotional ecosystem, with factors including competitor activities, market trends, and customer behavior.
Inside Retail
OCTOBER 4, 2023
Fashion retailer Harrolds will launch a concept store in Melbourne’s fashion district, Chadstone, on October 11. The expansion is the brand’s first new space in eight years and the second Harrolds location in Victoria after it relocated to 101 Collins Street in 2005. Menswear labels including Amiri, Thom Browne, Rick Owens, Yohji Yamamoto, Stone Island, and Casablanca can be found in the store.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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